CENTER FOR LEADERSHIP & WORKFORCE DEVELOPMENT

Transcription

1 CENTER FOR LEADERSHIP & WORKFORCE DEVELOPMENT YOUR BUSINESS. OUR PURPOSE. Flexible training at your site or ours Customized learning solutions Results for business and industry workforce.lccc.edu

2 OUR PURPOSE The at Lehigh Carbon Community College provides an affordable, accessible solution for businesses of all sizes. Over the past 50 years, we have partnered with organizations in the fields of business, industry, healthcare, government, and finance. We identify key performance improvement needs and tie them to your business plan, then deploy a network of field-experienced instructors to develop need-specific training. The training can be completed at your site or any of LCCC s five locations. Close skill gaps Improve productivity Provide technical training Cultivate peak performance In some cases, the cost for all or part of your training can be obtained through government funding. Talk to your LCCC representative to learn more about your possible funding options. WEDnetPA is funded by the state Department of Community and Economic Development and administered by Lehigh Carbon Community College, one of 32 WEDnetPA partners statewide. You may qualify for WEDnetPA funding if your company is based in Pennsylvania and is a manufacturing or technology-based business. LCCC Schnecksville Tom Bux, M.Ed. Director of Workforce Development tbux@lccc.edu Cindy Smith Program Administrative Assistant clsmith@lccc.edu LCCC Allentown Donley Center We provide custom learning solutions that improve performance and support economic development in our region. The Leadership & Workforce Development team will partner with you to equip your front-line employees, supervisors and managers with effective workplace skills that strengthen your organization. Doni Binczak Program Manager dbinczak@lccc.edu LCCC Tamaqua Morgan Center Maureen Donovan Assistant Director of Workforce Development mdonovan@lccc.edu workforce.lccc.edu 1

3 CUSTOMIZED LEADERSHIP TRAINING Supervisor Boot Camp This 15-session program will help participants understand the role of a supervisor. Participants will learn the difference between leading and bossing, and how to create an environment for optimal productivity. They will focus on developing self-confidence, as well as explore common supervisory mistakes and how to avoid them. Foundations of Project Management Participants will improve their project management skills, with an emphasis on how to organize a project, track performance throughout the execution and make adjustments to keep the project in line with stated goals. Participants will learn project management concepts and techniques through in-class exercises using suggested methodologies and templates. Apples & Oranges This interactive board game helps develop business acumen and financial literacy for managers, supervisors and front-line employees. In one day, employees at any level can develop a real understanding of the flow of resources in your company and see the big picture, allowing them to make meaningful contributions to your business. Vital Leadership Our results-driven programs help improve productivity, enhance employee motivation and retention, and develop employees work habits and potential. These courses are offered in a half-day, instructor-led format. They can also be offered as online or blended learning to fit your needs. Essential Skills of Leadership Essential Skills of Communication Resolving Conflicts Providing Performance Feedback Developing Performance Goals and Standards Supporting Change Coaching Job Skills Communicating Up Delegating Effective Discipline Improving Work Habits Managing Complaints Additional Custom Workshops Customer Service Team Building Performance Management Meeting Management Managing Change Problem Solving Coaching Diversity Leading Multiple Generations Workplace Assessments DiSC and Myers-Briggs temperament assessments Manufacturing workplace assessments in the electrical and mechanical disciplines. These can be done online or at your business. workforce.lccc.edu 2

4 ADVANCED MANUFACTURING TRAINING Whether it s enhancing the skills of your current maintenance technicians or developing an internal pipeline for the future, we evaluate your employees technical knowledge and customize our programs to your specific training needs. We use a combination of online learning and hands-on training and reinforcement, which is designed to help students retain the most material. Workplace Safety Electrical Mechanical Automation PLCs Hydraulics Pneumatics Measurements and Mathematics Pumps Electric Motors Industrial Wiring OSHA, Health and Safety Powered Industrial Trucks Operator Certification Forklift: Train the Trainer Warehouse Safety Combustible Dust Compliance Control of Hazardous Energy (Logout-Tagout) Respiratory Protection Program Emergency Planning and Preparedness Fire Extinguisher Training Incident Investigation Safety Committee Training Fall Prevention and Protection Safety for Supervisors Occupational Safety Risk Management Job Safety Analysis-General Industry Hazard Waste Operations workforce.lccc.edu 3

5 FEATURED SOFTWARE PROGRAMS Word: Basic Intermediate Advanced Learn the basics of word processing, including creating and saving documents. In Intermediate MS Word, work with graphics and long documents, as well as learn to automate Word and use mail merge. Advance in MS Word, learning more with tables, print labels and envelopes, and create documents with multiple columns, headers and footers. Excel: Basic Intermediate Advanced Begin the basics with Excel by learning about spreadsheets and navigating them. Enter and edit data, and work with formulas and functions. Learn more intermediate skills on formatting, printing and charting your data, and work with templates and macros. Advance your knowledge by completing a variety of projects that will increase your skills in building worksheets, charting, financial analysis, data analysis and predictions. Microsoft Project From the basics of setting project parameters and linking project tasks to generating customized reports and developing a master program schedule, our courses in Microsoft Project will help most any user find the keys to success. Courses run from half-day sessions for beginners to full-day sessions for more advanced users. Management Discover how to process instead of checking it. Learn the rules of usage and powerful hints to make you more productive. Free your inbox and get your life back. Powerful PowerPoint Presentations Discover the features that will turn an ordinary presentation into a memorable experience. Social Media Marketing Companies recognize the value in adding social media to their marketing plans, but many aren t sure where to start. By using social media correctly, you can engage your audience in new ways, be more personable, develop new connections, and maintain the ones you have. workforce.lccc.edu 4

6 PROFESSIONAL DEVELOPMENT FOR HEALTHCARE Emerging Leaders in Healthcare Promoting your managers from within requires career management, assessment, self-evaluation and leadership development. Often, managers in healthcare settings are excellent technicians or nurses, but that doesn t always make them effective leaders of others. This program addresses the difference between managing and leading, systems thinking, building influence, selfmanagement and organizational change modules. Apples & Oranges: Business Acumen for Healthcare Managers and Supervisors This exciting business simulation has participants run a healthcare organization for three years in half a day. Teams make decisions that impact cash flow, inventory, triage decisions, staffing, and return on investment. Accounting terms come to life through actions and decisions, so participants clearly see their direct impact on the bottom line, no matter what their department. CPR and First Aid Heartsaver CPR CPR for lay persons who require two-year American Heart Association certification cards. This course teaches students obstructed airway skills and mouth mask skills, trains students in the use of barrier devices (face shield and mouth-to-mask device) and also how to deal with aesthetic issues and transmission of infectious diseases. Use of defibrillation (AED) is discussed. BLS CPR Recertification Prerequisite: Current CPR certification. This American Heart Association course is a knowledge/skills testing session only. Review session limited to any current knowledge/skills updates. Course completion card valid for two years. Certified Nurse Aid Program This intensive, five-week program prepares participants to pass the state certification exam. Supervisor Lessons in Leadership for Healthcare This workshop enables supervisors to balance tasks and goals with relationships on the team. Striking that balance is the key to excellent care and goals attainment. Giving performance feedback, communicating, managing change and resolving natural conflicts that stem from a fast-paced environment are included in this program. A DiSC communication style profile is part of the workshop. Heartsaver First Aid This course provides the skills to effectively assess and maintain life from the critical minutes immediately following an emergency until the arrival of emergency medical services personnel. The course also provides corporations with a complete health and safety training solution for First Aid, CPR and AED. workforce.lccc.edu 5

7 CDL DRIVER TRAINING & TESTING LCCC has offered industry-respected driver training programs for over 35 years. Our well-equipped, modern facility offers students the highest quality of classroom, range and road training available. Driver Training CDL Class A This program provides the participant with the skills and knowledge necessary to become a professional tractortrailer driver. Successful candidates will have passed their CDL skills, road and knowledge tests. Driver Training CDL Class B This program provides a participant with the skills and knowledge necessary to become a professional straight truck driver. Successful candidates will have passed their CDL skills, road and knowledge tests. Yard Jockey The Yard Jockey is responsible for the movement and spotting of containers to facilitate the needs of the warehouse in unloading and loading material for shipment or storage. A current, up-to-date CDL driver s License is required without points. Public Safety, Jobs Training and Mobile Manufacturing Lab Public Safety Leadership Center Through public and private partnerships, we offer community-based training for firefighters, police officers, emergency medical, public health and disaster response teams, as well as business and community groups. Jobs Training LCCC offers programs to prepare individuals for jobs immediately following completion. Examples: 36-Hour Logistics and Warehouse Certificate Program, Customer Service Certificate, Insurance Call Center Professional Certificate, Payroll Certification, Pharmacy Technician Diploma, Nurse Aide Training and Medical Office Diploma. Mobile Manufacturing Lab With LCCC s Mobile Manufacturing Lab, the training can be taken to any office, construction site or manufacturing location in the area. Participants can take classes in electrical and mechanical technologies, industrial automation, Programmable Logic Controllers (PLCs) and motor control. lccc.edu/cdl workforce.lccc.edu 6

8 4525 Education Park Drive Schnecksville, PA For a listing of all Leadership & Workforce Development courses offered at LCCC, contact the center at or workforce@lccc.edu. workforce.lccc.edu