OUTPLACEMENT SERVICES FROM

Transcription

1 OUTPLACEMENT SERVICES FROM A leading UK provider established in 1997 with 2 decades of experience supporting companies through outplacement projects. Please contact us with any questions that you may have or to request a quote or information about our services, we would be delighted to help: Contact: Abigail Greenley Tel: Mobile: Direct: Abigail.greenley@apollo-outplacement.co.uk Web:

2 About Apollo Apollo is one of the UK s leading providers of Outplacement Services. We have a reputation, built over two decades, of providing a professional, flexible and cost effective service. No matter what your situation, we can assist. Established in 1997 and having supported over 170,000 individuals through a career transition to date, we have experience across every industry sector, at all levels from shop floor to boardroom, across all disciplines and functions, including both the public and private sectors. Our services are designed to ensure that every employee who leaves the organisation receives the best possible support to enable them to achieve their objectives and goals. We are there to support both the organisation and those responsible for delivering the news and facilitating the transition as well as the departing employees. We are recognised within the industry as having a UK wide consultancy team of the highest calibre, all of whom have in-depth experience of delivering outplacement services in addition to previous success in their business career. Having worked successfully with thousands of individuals across all levels we can help your employees achieve their potential, giving them the tools and support to turn their assets into a marketable package and make a successful career transition. We are the only company in our sector to be accredited with the quality standard BS:EN:ISO This provides our clients with the assurance that the service we deliver is of the highest standard. As an employer, Apollo is committed to equality and values diversity within its own workforce. Our goal is to ensure that these commitments, reinforced by our values, are embedded in our day-to-day working practices with our clients, colleagues and partners. We deliver practical support which is focused on achieving a smooth, successful transition for all parties concerned. In addition to the practical support we can also deliver emotional support and provide additional services to meet any special needs or requirements that individuals may have. We are as adept at providing high touch 1:1 face to face bespoke consultancy services to senior level individuals as providing multi site outplacement to hundreds of individuals. Whether you have a senior level individual departing under a compromise agreement situation or diverse teams of staff across multiple sites we have the solution for you. Our programmes are all designed to provide whatever you need and to meet any budgetary constraints while making your employees feel supported at every stage of the change. We support small, medium and large companies and whilst our infrastructure is large enough to deliver whatever you need, we re also small enough to ensure your priorities are also ours. With an office network stretching across the UK we can either deliver on-site, through our office network, at a location of your choosing or remotely through skype and telephone. To support the delivery of workshops and 1:1 consultancy, we also offer the industry s leading online resources in addition to programme manuals to support every stage of the job search process, company research providing reports on over 1 million companies in the UK, and a job search campaign management team who through our CareerLine helpdesk and our Virtual Career Centre will provide guidance, research, interview advice and motivation to support your employees through the process. Successful outcomes are where we gain our satisfaction. We track and proactively work with your valued employees to map their outcomes and are proud of our record of supporting 93% of individuals who work with us to report a positive outcome within 90 days. We look forward to working with you on your outplacement project and trust that the services outlined in the following pages provide the solutions that you are looking for.

3 Business benefits of providing outplacement to your departing employees Outplacement support protects your employer brand and reputation Making redundancies is a stressful process for all involved. Offering effective support that quickly reconnects individuals with their career path makes a positive difference. Outplacement helps reduce the impact of redundancy, speed up the transition process and demonstrates the value that you as an employer place on your people. According to research the number of companies offering outplacement has increased by 50% in recent years. This research shows that 81% of employers now engage help from external consultancies for outplacement support. Industry statistics prove that the benefits of outplacement support for both the employer and employee far outweigh the costs. These benefits can include: - Employees feel supported and acknowledged during a challenging time so they are less negative about the company and there is less damage to the company brand. - Support can improve the reputation of the organisation and counteract the negative impact of job losses. - Outplacement can help employers meet their legal obligation to mitigate the effect of redundancies. It can also help in situations where unions are involved. - Evidence shows that outplacement can improve morale, motivation and productivity during a transition period for both the departing employees AND both during and following a transition period for the remaining staff. - Staff motivation is upheld if employees see that their colleagues leaving the business are being treated fairly and offered professional support. - The HR / management team is supported by the outplacement company assisting them to prepare for the changes and deliver difficult messages to staff. - Bringing in expertise from the outplacement company frees up the HR and management team to focus time on other day to day issues, knowing that the outplacement is taken care of. Most organisations simply do not have the skills or staffing levels to assist employees leaving the organisation. - A relatively small investment in outplacement services can help you make quite dramatic cost efficiencies for the business. Why should you use Apollo as your outplacement provider? - BS:EN:ISO quality assured and guaranteed - Nationwide network of offices - Two decades of experience - Expertise in both group and 1:1 delivery at all levels from support staff to board room. - Excellent success rates - Large enough to deliver, small enough to provide personal support - Great value for money - All-inclusive online resources and telephone helpdesk included in every programme - Price match guarantee - Face to face delivery. Many other providers count skype or phone consulting as 1:1 - Market leader

4 Our Services Our services are all flexible and can incorporate any combination of programmes to suit your requirements. The following pages describe our programmes and services which can be broadly broken down into: 1:1 programmes: These vary from fully supportive bespoke programmes suitable for the most senior board level executives delivered through our UK wide network of offices with unlimited face to face support, through to modular programmes suitable for any individual requiring one to one support. In addition to the programmes at either end of the spectrum we offer a selection of individually tailored unlimited 1:1 programmes which can be matched to any employee requirements. You may for instance have an employee with long service, a health situation, or who is simply a stand alone team leader, mid level or senior manager, requiring a programme that fits their own career situation and objective. As a company Apollo specialise in 1:1 programmes so unlike other outplacement companies which may say 1:1 and mean skype or telephone support, we deliver 1:1 face to face programmes across the UK every day of the year. Of course these can also be provided as skype or remote programmes to support individuals working overseas or who prefer the flexibility that such technology offers. Group Workshops: These are highly effective where you have large numbers of employees or a group of peer-level individuals who would work supportively together in a group setting. In addition to facilitating understanding of all aspects of the change that s taking place in addition to providing the individuals with the tools and skills they need to carry out a productive job search, these are a highly cost effective way for the company to provide support to a large number of employees at a very reasonable per head cost. Career Centres can be set up to provide a physical onsite focus and presence, giving a tangible demonstration of the company s support for its employees. Online Virtual Career Centre Resources, CareerLine Helpdesk and Tangible Manual: All employees undertaking an outplacement programme with us are provided with market leading user friendly, accessible online tools and research facilities, in addition to access to our CareerLine helpdesk. Through these, in addition to the consultancy support, every employee is able to access all the support and encouragement they need to carry out a successful career transition. A comprehensive job search manual suited to the individual s career situation and objective is provided for every individual. HR Support Services: We support both the decision making team and those whose task it is to actually break the news. We can help with any aspect of understanding, facilitating or implementing the changes you need to make. This can include the entire workforce transition process from planning the reduction to notification and separation in addition to support for those who remain after the departure of their colleagues. Contact us for more information about your specific requirements and we ll be happy to tailor a package for you.

5 1:1 FACE TO FACE PROGRAMMES Bespoke and tailored individually to suit individual career situations and levels of seniority but typically include.

6 Executive Unlimited 1:1 Programme Overview - Ideal for Senior Managers, Executives and Directors, this programme contains unlimited face to face consultancy with full proactive support and online resources for a 6 or 12 month period. Unlimited face to face coaching, campaign management and the marketing of their profile to our network provides the additional support required for a successful career transition at this level. CAREER ASSESSMENT - defining the objective. Personal Assessment to identify the most valuable transferable skills and achievements. Career Options to determine a realistic career objective in the current job market. This will include consideration of self-employment, interim or contract roles. MARKETING PREPARATION Development of the Marketing Materials giving the individual the edge in the current market. A winning CV that supports the campaign objectives. Covering Letters that are tried and tested to get better results in every situation. LinkedIn Profile will be developed to enable them to maximise their social media presence. Honing Self-Marketing Skills - making the most of interviews / presentations. Interview Preparation to give the individual the answers and confidence they need. Presentation Skills constructive feedback and input into how they present themself. Handling Questions effectively, to position them as a preferred candidate. Interview Formats how to succeed at all different types of interviews / assessment centres. Role Play to practice and refine skills and provide added confidence. Additional role play sessions will be provided to help prepare for specific interviews. Understanding the Routes to Market focusing on the unadvertised job market. Headhunters, Recruiters, Agencies help with who to approach and how to do it effectively. Direct Approaches how to approach organisations or individuals and secure meetings. Advertised Response how to analyse vacancies and decide if an application is appropriate. Development of the Marketing Action Plan this will cover all routes to market. Networking unravelling the myths and developing an effective plan. Networking the individual will be taught the techniques of networking and how to implement them. We will help them develop their network even if they believe they have no contacts. CAMPAIGN SUPPORT Campaign Management and Resources providing the best resources and support. Campaign Management A Campaign Manager will be allocated to work with the individual for the entire programme duration to support them with the implementation of the marketing plan. Proactive Marketing using our contacts we will proactively market them to the recruitment community and provide them with leads and contacts. Company Research unlimited access for the duration of the programme to our database containing information on over 1 million UK companies. Unlimited Consultancy The consultancy team will continue to be available for any further training, reassurance or advice for the duration of the programme. Recruiters access to both databases and the production of bespoke lists. Market Intelligence weekly intelligence reports detailing market activity. Social Media training on how to use LinkedIn in both a research and self marketing capacity. Virtual Career Centre access to our unique online resources providing access to a 150+ page manual to support the consultancy sessions in addition to online databases and research. Developing the offers and securing a better package. Evaluating and Negotiating offers to ensure they re the right opportunities and to negotiate and maximise the remuneration available. Ongoing relationship / Onboarding support Coaching Support to ease them into the new role - provided until end of programme duration.

7 Professional 1:1 Outplacement Programme Overview - Ideal for Team Leaders, Individuals with Long Service and Junior or Middle Managers, this programme provides face to face consulting and comprehensive support, including access to full online resources and CareerLine for a 6 month period. CAREER ASSESSMENT - defining the objective. Personal Assessment to identify the most valuable transferable skills and achievements. Career Options to determine a realistic career objective in the current job market. This will include consideration of self-employment, interim or contract roles. MARKETING PREPARATION Development of the Marketing Materials giving the individual the edge in the current market. A winning CV that supports the campaign objectives. Covering Letters that are tried and tested to get better results in every situation. LinkedIn Profile will be developed to enable them to maximise their social media presence. Honing Self-Marketing Skills - making the most of interviews / presentations. Interview Preparation to give the individual the answers and confidence they need. Presentation Skills constructive feedback and input into how they present themself. Handling Questions effectively, to position them as a preferred candidate. Interview Formats how to succeed at all different types of interviews and assessment centres. Role Play to practice and refine skills and provide added confidence. Understanding the Routes to Market focusing on the unadvertised job market. Headhunters, Recruiters, Agencies help with who to approach and how to do it effectively. Direct Approaches how to approach organisations or individuals and secure meetings. Advertised Response how to analyse vacancies and decide if an application is appropriate. Development of the Marketing Action Plan this will cover all routes to market. Networking unravelling the myths and developing an effective plan. Networking the individual will be taught the techniques of networking and how to implement them. We will help them develop their network even if they believe they have no contacts. CAMPAIGN SUPPORT Campaign Management and Resources providing the best resources and support. Campaign Support Following an initial call from the Campaign Management Team to introduce themselves and the resources available, they will have access for the full 3/6 months to the team who can be contacted at any time during working hours to provide advice on any aspect of the job search campaign Company Research unlimited access for the duration of the programme to our database containing information on over 1 million UK companies. Training will be provided to ensure you can identify relevant companies and decision makers to approach. Recruiters access to databases listing the UK recruiters our clients find most useful. Market Intelligence weekly intelligence reports detailing market activity. Social Media training on how to use LinkedIn in both a research and self marketing capacity. Virtual Career Centre access to our unique online resources providing access to a 150+ page manual to support the consultancy sessions in addition to online databases and research. Developing the offers and securing a better package. Evaluating and Negotiating offers to ensure they re the right opportunities and to negotiate and maximise the remuneration available.

8 1:1 Modular Programmes In addition to our Executive Unlimited 1:1 Programme and Professional 1:1 Outplacement fully supported programmes we offer face to face or skype 1:1 programmes on a modular basis. These are typically used for individuals who require less support than that which is provided by either the Executive or Professional programme but who still need 1:1 outplacement support. You may for instance have an individual with a significant length of service, an individual with specific health issues, have just one, two or a handful of individuals so a workshop isn t a feasible option, or quite simply a modular 1:1 programme ideally matches both the individual s needs and your budget. Modules can include any of the following: Exploration and agreement of realistic career options. An in-depth discussion on the way forward will take place. The consultant will relate this to the current job market. Develop a winning CV and letters. An individual s success depends on the ability to sell themselves and the first stage in this process is the CV and covering letter. A CV will be created and the consultant will guide and work with the employee to provide the final polish. The job market. All sources of opportunity will be explained. We will discuss the important factors affecting employers when they are recruiting and how they go about it. Advertised vacancy analysis and response. What does the advertisement really mean? Does the individual meet the criteria? How to write an effective application letter. Interview techniques and presentation skills. The individual will be coached in the interview process and training will focus on the top 10 difficult questions. Role-play will be included. Networking and Social Media. Networking plays an important part in the individual s job search as it is a fact that a high percentage of jobs are never advertised. Development of a marketing action plan. The consultant will work with the individual to develop a plan to explore all sources of opportunity taking into account personal circumstances. and we typically offer them in the formats outlined below: Option 1 6 month Modular Programme with up to 7.5 hours coaching, 6 months unlimited phone and support and online resources This programme covers all aspects of the Professional 1:1 programme in a condensed format, focusing on the elements most critical to the individual. Includes 6 months access to the Virtual Career Centre online resources and CareerLine telephone helpdesk Option 2 6 month Modular Programme with 4 hours coaching, 6 months unlimited phone and support and online resources This programme includes 4 hours of consulting, spread over 2-3 sessions, and a suggested programme of this duration could cover: Discussion and Agreeing a Realistic Career Objective, Producing a Winning CV and letters, Interview Theory and Role Play and Understanding the current job market plus 6 months access to the Virtual Career Centre online resources and CareerLine telephone helpdesk. Option 3 6 month Modular Programme with 3 hours coaching, 6 months unlimited phone and support and online resources This programme includes 3 hours of consulting (2 x 1.5 hour sessions) and a suggested programme of this duration could cover: Writing a Winning CV and Letters, Interview Theory and Role play and Understanding the current job market plus 6 months access to the Virtual Career Centre online resources and CareerLine telephone helpdesk Option 4 3 month Modular Programme with 2 hours coaching, 3 months unlimited phone and support and online resources To include 1 x 2 hour 1:1 session focusing on the individual s key concerns and priorities, usually including a CV review and input into interview techniques in addition to 3 months access to the Virtual Career Centre online resources and CareerLine telephone helpdesk We are happy to tailor programmes to meet individual needs and budgets. Contact us for details.

9 GROUP WORKSHOPS Will be tailored individually to meet client requirements but typically include.

10 Job Search Workshop Our most popular workshop, specifically created to give individuals everything they need to be successful in their job search. Overview The successful re-employment of individuals depends on how well they are able to conduct a job search. This highly interactive workshop provides the participants with everything they need to be able to carry out a successful job search campaign. Workbooks, which include examples and exercises, are provided for each attendee. Target Audience Shop floor to team leader / junior manager level employees, including unskilled, manual, support or administrative personnel. Programme materials are tailored to the specific group. Programme Content Understanding and accepting the changing nature of work. Assessing skills and accomplishments. Setting a career objective. Developing a winning CV. Writing effective covering letters. Understanding today s job market and the sources of opportunity. Interviewing skills and answering difficult questions. Using research, social media and networking effectively. Evaluating and negotiating job offers. Creating a personal action plan. Benefits to the Individual By the end of the programme, individuals are trained and prepared to launch themselves into the job market and carry out an effective job search campaign with confidence. Benefits to the Organisation Employees are now looking more positively at the situation and are focusing on the future. Improved morale and confidence reduces negativity against the company. Employees are more likely to see the change as an opportunity. Programme Length and Size 1 day. Up to 10 participants. Ongoing Support All individuals who have attended a workshop will be supported by both the CareerLine Helpdesk and the Virtual Career Centre Online Resources at no additional cost. Additional Services Following attendance on the workshops individuals can be provided with 1:1 coaching sessions. This allows them to focus on personally specific areas of their job search as the sessions are tailored to individual circumstances. We can deliver full days of 1:1 coaching consultations on the client site as required. See details later in this proposal.

11 Interview Workshop Our Interview Workshop provides practical support and guidance to assist participants through a variety of interview scenarios and includes negotiating job offers. Content and Key Objectives To train individuals to: Present themselves positively and enthusiastically. Create a good first impression. Handle difficult questions with confidence. Predict likely interview questions. Reduce the number of rejections. Secure the right job in the shortest possible timeframe. Present themselves appropriately including body language and dress. Negotiate and evaluate job offers. Benefits to the Individual Increased confidence and the ability to perform well at interview. Understanding is gained in the different types of interview including competence, telephone and skype. Competence is gained in the different types of interview and how to answer likely questions. Guides participants through the whole interview selection process. Benefits to the Organisation Increases each former employee s prospects of making the right career move. Increased focus by employees on the future. Demonstrates the organisation s willingness to invest in its departing employees. Programme Length and Size 1/2day. Up to 8 participants.

12 CV and Covering Letters Workshop Our CV and covering letters workshop provides both the theory and practice to enable individuals to create a winning CV and covering letter for their job applications. Templates and samples are included as part of the programme. Content and Key Objectives: To train individuals to: Understand how employers and agencies read CVs and what they re looking for. Create a CV in the format that is most acceptable to employers. Sell themselves on paper. Understand what their transferable skills are. Write an effective covering letter. Adapt the CV and letter to the role they re applying for. Proof read their documents and correct errors. Avoid the pitfalls. Benefits to the Individual Provides knowledge and understanding and the ability to get themselves on the yes pile. Gives them examples and formats and a firm basis to build on. Gives them the edge over other candidates. Benefits to the Organisation Improves the likelihood of a quick transition to a new role, reducing any period of negativity. Improves employee morale and confidence. Demonstrates the organisation s willingness to invest in its departing employees. Programme Length and Size 1/2day. Up to 8 participants.

13 Self-Employment Workshop Overview Today, more individuals are deciding to become self-employed. This includes working in consultancy or interim roles. This seminar focuses on how to pursue the four main self-employment options: Buying a business Starting a business Purchasing a franchise Establishing a professional practice. Target Audience Individuals who are considering going into business for themselves. Programme Content Understanding the realities of entrepreneurship. Self employment is it right for you? Financial implications. Identifying the characteristics of successful entrepreneurs. Deciding on and selecting the right business. Different types of self employment. Choosing your advisors. Developing the Business Plan. Creating financial statements and marketing materials. Negotiating and closing a deal. Workbooks and reference materials are provided for each attendee. Benefits to the Individual Increased depth of understanding about self employment and whether it s right for them. Understanding of the legal and financial framework when starting or buying a business. An increased chance of success in the new venture. Benefits to the Organisation Increases each client s prospects of making a successful next step. Demonstrates commitment to the individuals, by investing in the future of those leaving. On-going Support Individuals will be supported by CareerLine and the Virtual Career Centre. Programme Length and Size 1 day. Up to 10 participants.

14 Pre-Retirement Workshop (also available as 1:1 Programme) Overview Employees considering early retirement, or nearing retirement age, often benefit from support in making the transition from work to retirement. When individuals consider retirement they often do not fully consider all the personal, financial and professional implications. This workshop helps employees explore employment options, educational and entrepreneurial opportunities and voluntary work as well as financial and lifestyle considerations in retirement. Programme Content The programme is divided into two parts lifestyle planning and financial planning. Understanding and accepting the changes taking place including discussion around the change curve. Assessment of lifestyle factors and evaluation of opportunities. Family matters including changing relationships. Making a will. Use of time. Home situation and relocation options. Employment and entrepreneurial possibilities during retirement. Emotional wellbeing and health. Pension considerations. Financial planning considerations. Insurances and tax. Creating an action plan. 1 month access to careerline and access to the virtual career centre are included where the individual is considering taking up any form of employment. Where appropriate, a free of charge additional consultation to discuss the financial situation in more depth is made with our approved financial advisers, Birchwood. Outcomes The seminar is divided into two parts financial planning and lifestyle planning which allows participants to explore all options. Participants benefit from open dialogue with other individuals exploring retirement. Benefits to the Individual Understanding of all the factors to bear in mind when considering retirement and the ability to make the right decision for them and their family. Increased awareness of the opportunity to try new things in retirement and the opening up of possibilities. A positive and clear view of the future. Benefits to the Organisation Increasing understanding of retirement can increase voluntary retirement take up. Demonstrates commitment to the individuals, by investing in the future of those leaving. Programme Length and Size: 1 day. Up to 20 participants (including partners). Alternative Programme: This programme can also be provided as a 1:1 programme for an individual.

15 Independent Financial Advice Seminar A major barrier to change can be concern over the financial implications involved. Early access to impartial advice on these matters is useful and we can arrange access to respected independent professionals in this field. Our Financial Advice partner has worked with us for many years. Independent Financial Advice Seminars Where appropriate, we are able to provide free IFA Seminars to groups of individuals who are then able to follow up with a personal one to one consultation where required. Seminars can be comfortably delivered in 2 hours and attendees will have the chance to request a free no obligation personal consultation at a mutually convenient date/time and location. Financial planning sessions typically include the subjects detailed below but can be tailored to meet the specific needs of the group: Introduction to our Financial Advice partner (Who they are and what they do) About Financial Advice (Types of advice and things to consider i.e. cost and charges, scope of advice) Protecting Capital (The effect of inflation on income and savings and how to combat it) Pension Options (Occupational and other pension options including efficient ways to take benefits) State Benefits (State Pension and Other Appropriate Benefits) Money Management (How to reduce outgoings without spoiling your fun) Investing for Income and Growth (Options available including advantages and disadvantages) Building a Tailored Financial Plan (Diversification, Tax Efficiency, Security, Flexibility) Estate Planning (Wills, Inheritance Tax, Protecting Wealth ) The Way Forward (Getting individual tailored advice) Benefits to the Individual The ability to make financial decisions based upon new knowledge and understanding. Increased confidence in making the right decisions for themselves and their family. Benefits to the Organisation Completely free of charge service when you purchase services with a value of 5000 or more. Provide something to benefit your employees at no cost to you.

16 1:1 sessions to support Workshops Overview Either before or after any workshop we suggest that you consider providing 1:1 coaching sessions for the individuals attending the workshop. This allows the individual to address personally specific areas of their job search which would not be appropriate to address in a group setting. If used prior to the workshop they help to get all individuals up to the same level of understanding prior to the start of the workshop so that there are no hindrances to the workshop on the day. If individuals have personal concerns or worries that could affect their focus on the workshop, it is a good idea to address them before the group gets together so that the workshop can start without a hitch as there is a lot of content to be covered. If used following the workshop they can aid in: Deepening understanding of any aspect covered on the workshop. Addressing personal concerns that not yet been resolved. Review and input into draft CV or covering letter. Interview practice. Discussing the career objective and aiding in decision making. Motivation and support. We can deliver full days of 1:1 coaching consultations onsite or individual 1:1 sessions through our nationwide office network as required and flex to your requirements around these. Full days of 1:1 sessions would include 7 x 1 hour sessions.

17 Onsite Career Resource Centres Overview Onsite Resource Centres are often the focal point of an on-site programme, providing a central coordination point for workshops, consultancy sessions and practical, visible support services. Centres can be established onsite or at any location convenient for the organisation and their employees. They are particularly valuable when large scale changes occur over an extended period. The Resource Centre provides a supportive environment for clients a one stop shop providing affected employees with access to a dedicated career consultant and support services. The resources available are extensive and include access to the internet for job search purposes, vacancy databases, appropriate newspapers, information from the Benefits Agency, local training information, internal opportunities and other material of a relevant nature. Vacancies are displayed in the Centre and access is provided to both the Virtual Career Centre online resources and the CareerLine Helpdesk. Staffing is available as much or as little as required. If required, a dedicated Proactive Job-searcher can be included within the project who will contact businesses directly to seek out vacancies, maintain links with relevant local employers, Government Agencies and Local Employment Agencies. In effect, this offers a free recruitment service to employers and has been proven to accelerate the rate of resettlement with external jobs. Distinctive features of an onsite resource centre One stop shop access to consultant, training and reference materials. Support in tailoring applications, letters and CVs to individual applications. Practice interview sessions and role plays. Ability to book one-to-one appointments and places on workshops. Jobcentre Plus and Benefits Agency information. Impromptu workshops / 1:1 sessions when consultant is on-site. Local recruitment agencies and training provider information. Access to the internet for job search and research activities. Advertised and unadvertised vacancies displayed and updated regularly. Help for employees to identify suitable jobs to apply for. Benefits to the Individual Assists motivation by providing a tangible, physical support to the job search process. Helps individuals to come forward informally if they are reticent about seeking help. Taps into the unadvertised job market. Individuals can access support during their working day. Benefits to the Organisation Forges positive links with the local business community. Improves resettlement rates. Provides a visible reminder to both departing employees and remaining staff of the organisation s care and commitment to, and investment in its departing employees. Provides a communication channel for any questions, freeing up HR time for other duties. An onsite presence minimises time taken to travel off site for outplacement delivery thus increasing productivity and facilitating workflows.

18 ONLINE PROGRAMME ONLINE RESOURCES CAREERLINE HELPDESK JOB SEARCH MANUAL

19 Our most cost effective budget 1:1 programme ever Our Self Service / On Demand Online Programme This programme is typically used by organisations when budgets might otherwise be considered too tight for any outplacement support to be provided and where there are not enough individuals to form a group to make a workshop possible. This highly cost effective programme, our lowest ever priced 1:1 outplacement programme, provides unlimited access to a wealth of on-demand, self services online tools and resources for an agreed period. These resources are complemented with online access to a portfolio of live online career transition workshops. This programme should only be used when it is reasonably felt that individuals do not require any 1:1 interaction with a career coach and is completely self-service. It includes access 24 hours a day, 365 days a year to: Online career transition resources including CV software, interview questions and suggested answers, a recruiter database which provides contacts appropriate to the individual s location and objective, A series of 7 online career transition workshops Emotional and wellbeing helpline Benefits to the company Despite an almost too tight budget, employees will be able to access full and tangible support. Alternative programme For a similar per head cost, most individuals in a redundancy situation would benefit from human face to face interaction, so we recommend you consider, instead of this programme, having a one day job search workshop supplemented by online resources. See our Job Search Workshop page for details.

20 Online Resources, Research and Support Our Virtual Career Centre Our Virtual Career Centre is a unique on-line platform of resources and services designed to assist individuals with every aspect of their job search. The Virtual Career Centre is accessed online 24/7/365 and is only available with a password. Constantly evolving, it offers an unrivalled breadth of information, resources, job search tools, research databases, reference materials and exercises. Within the Virtual Career Centre individuals can access: Company Research: Access to our powerful online company information database containing company reports and contacts for over 1 million UK companies. This includes all UK registered companies with a turnover over 1m. Recruiters: Databases of UK recruiters that our clients and consultants find most useful. Bespoke lists of search, selection, recruitment and agency contacts in relevant industries, locations, functions and levels can also be provided to match individual career objectives. Job Banks: The online resource centre provides access to all the relevant leading job banks and aggregators available online. These are updated regularly. Market Intelligence: Weekly intelligence reports detailing market activity mergers, acquisitions etc are available in the online resource centre. These are a useful source of information for networking, direct approaches and market news. Manuals / Workbooks: All elements of the programme, including self-assessment and exercises can be accessed on-line via the online resources centre. This includes a job search manual which accompanies every stage of the consultancy programme, providing a useful tangible learning aid and reference tool. The manual is selected for each individual to ensure it is appropriate to their level and career situation. Ad hoc information requests: A request button is provided so that at any time of day any individual with access to the resource centre can request assistance or additional bespoke resources to support their job search. Social Media: Guides to creating and using your social media presence are available to support individuals in this area, which is new to many. Benefit to Individual Resources and support are available at the touch of a button 24/7/365. Benefit to company Provided within the inclusive price of each workshop or 1:1 programme, there is no additional cost to you in providing this support for your employees.

21 CareerLine - Telephone Helpdesk Overview Unlimited support from a consultant by telephone and through our career coaching helpdesk. Apollo has developed CareerLine, a unique telephone support line providing a direct contact to a consultant, based at our central call centre, and access to our comprehensive remote support facilities. CareerLine is used in parallel with the Virtual Career Centre. CareerLine provides: Direct contact to discuss any aspect of career progression or to identify and solve any apparent problems. Direction and focus in job search and networking. Dedicated research team to help with any research needs. Motivation and stimulation of new ideas. Advice and guidance. Support for periods of uncertainty, rejection and disappointment. Company and recruiter research and provision of bespoke lists to target. Input on LinkedIn profile, checking of letters, interview preparation, evaluation of job offers. Benefit to Individual Individuals have access to ongoing personal and practical support during their career transition and can ask any career related question at any time during the process. No-one becomes isolated or loses direction and everyone feels fully supported. Benefit to company Provided within the inclusive price of each workshop or 1:1 programme, there is no additional cost to you in providing this support for your employees. Regular contact enables us to provide you with accurate feedback and reporting. All individuals undertaking an outplacement programme receive access to this service.

22 Career Transition / Job Search Manual We have developed and written job search manuals to suit every individual who undertakes an outplacement programme. We provide the level of manual appropriate to each person. These include a senior level 1:1 manual with 150 pages covering every aspect of the career transition process including sample letters, CVs, interviewing and networking scenarios written by a peer level consultant specifically for this level of individual. At the other end of the spectrum we provide a user friendly, easily digestible job search guide which covers all areas of the job search and provides examples at a level of understanding suitable for shop floor and support staff. The Career Development Manual contains comprehensive guidance material for those seeking practical help on all aspects of career change, self-marketing and interview techniques. The Manual is available online via an individual password and contains up to 150 pages of supporting information including sample letters and CVs. Topics covered within each manual include: Deciding what to do next career planning Preparing a successful CV, including samples Advertised vacancies responding to ads, application forms How today s job market works Unadvertised vacancies networking and speculative approaches Handling recruiters and agencies Effective interview techniques including sample questions and answers Negotiating and evaluating a job offer Alternative manuals include: Self-employment Pre retirement Benefits to the Individual A tangible guide to work through and refer to at all stages of the process. Access to reference materials to support the other services provided. Enhanced comprehension of all aspects of the job search process. Support for all learning styles. Benefits to the Organisation Individuals have an increased chance of success in the competitive professional market. Valuable reference for the future - a reminder of the caring nature of the company. All individuals undertaking an outplacement programme receive access to this service.

23 HR SUPPORT SERVICES

24 Managing Teams through Change Workshop This workshop is aimed at those who are responsible for supporting teams and delivering change in their organisation. Delegates will acquire an understanding of the role expected of line managers when organisations are undergoing change and making redundancies. The workshop and exercises undertaken will help managers recognise the issues which could prevent the team from coming to terms with the changes and to plan ways to promote a positive acceptance of the changes in both themselves and their teams. Content and Key Objectives To help delegates attending the workshop to: Identify strategies and actions that will help them and their staff implement changes whilst running the day-to-day business. Identify changes that are unique to individuals and to consider the changes that are affecting them at their level. Accept the need for change and understand the reasons behind those changes. Plan to manage change, recognise and come to terms with what has ended and plan the way ahead. Identify what will be gained from the changes implemented. Involve the team in the change process. Recognise the effects of the change on team objectives. Develop a positive communication strategy. Benefits to the Individual Understanding of the process of change and the ways in which people are affected by it. Development of strategies for implementing change successfully. Ability to create an action plan to assist both the manager and team to deliver results through change. Benefits to the Organisation Increased scope for delivering positive results through change. Promotion of a positive acceptance of changes for managers and their teams. Increased likelihood that individuals will see change as an opportunity rather than a threat. Managers can more comfortably understand and manage change. Reduced loss of productivity or efficiency during periods of change. Each workshop will run with a maximum of 10 participants.

25 Breaking the News Workshop This workshop is designed to equip line managers with the skills they need to perform the difficult task of breaking the news to individuals who are being made redundant. Professional preparation will aid clear communication when breaking the news and diminish any chance of misunderstanding between individuals, reducing risks of litigation. It will also make those breaking the news feel more comfortable with their role and give them a chance to discuss their own concerns in a confidential setting. Content and Key Objectives Topics covered on the course include: Preparing for the meeting. Meeting content. Common errors and pitfalls. Reactions to redundancy. Benefits to the Individual A meeting that is conducted effectively helps the individual to understand the situation and focus on the future. The redundancy meeting will be less traumatic for all concerned and the individual breaking the news will feel more comfortable with their role and part in the process. Benefits to the Organisation Promotes the organisation's reputation as a professional and caring employer. Clearer information and greater understanding reduces both the risk of litigation and negativity towards the company. Each course runs with a maximum of 8 participants and can also be delivered on a 1:1 basis.

26 Pick up Counselling Pick-up Counselling is offered to minimise the stress and anxiety that may be felt by employees directly following an announcement of redundancy. Sessions give reassurance, providing a way of dealing with the crisis and initiating positive thinking. Pick-up sessions can also outline the help available through Apollo, and how to access it. Counselling usually takes place on the customer's premises and requires only a private room. Sessions can also involve counselling for managers responsible for breaking the news, who may find the process stressful or traumatic. Content and Key Objectives Discussing initial reactions to redundancy and any immediate issues. Assessing the individual's personal situation, and discussing implications. Building confidence and a positive approach for the future. Discussing realistic options and outlining the support available. Benefits to the Individual Gives immediate help and assistance. Reduces stress and trauma. Provides independent, third party advice. Offers an outlet for initial emotions. Benefits to the Organisation Shows that the company still cares - in a potentially difficult situation. Demonstrates that help is at hand. Dissipates negativity and minimises disruption. Reduces potential damage to employer s brand by providing an outlet for initial feelings. Improves the morale of survivors who may have friends amongst those leaving. Sessions are delivered on a 1:1 basis.

27 Awareness Seminars We recommend that we host awareness sessions for all employees who are being offered outplacement services. These can take place in a group or 1:1 setting should people be offered different services from each other. They provide a valuable introduction to the transition programme and are an ideal opportunity for Apollo to explain the outplacement services available and how to access them. Individuals will have the opportunity to ask questions and express any concerns. Seminars will focus on key messages in order to engage individuals and promote the personal, high quality, proactive, responsive, confidential and caring nature of the service. Printed, bespoke marketing literature / flyers will be handed out to outline the support and provide details of likely start dates and contact information. Benefits to the Individual Increases morale, physically demonstrating the employer s wish to support them. Helps them see that a way forward is being provided. Motivates, promoting a proactive approach to career change. Assists service take-up levels. Gives them the opportunity to ask questions. Benefits to the Organisation The programme takes on a professional image - beginning as it means to go on. Any issues that arise can be addressed prior to the commencement of the core programme. Redundant and remaining employees see the company as a caring employer. Employees are provided with a contact for questions, taking the load off the in house team. Each session will run with a maximum of 10 participants.

28 PRICING AND PRICE MATCH GUARANTEE

29 Pricing Prices start at 99 per person and our most expensive programme is 7250 per person. Please ask for a tailored quote to meet your organisation s specific requirements and budget. We offer a price-match guarantee* as we believe we offer the best value fully supported outplacement programmes in the UK. 1:1 Programmes All of our 1:1 programmes detailed below are delivered through our national network of UK offices in a face to face setting as we believe this offers the best quality of service and aids successful outcomes. They can, however, be delivered by skype or telephone if preferred or if an individual is based overseas or in a remote location. - Executive Unlimited 1:1 programme delivered face to face with unlimited coaching, up to 12 months support, research, resources, proactive campaign management and onboarding consultancy - typically provided for Director and Board level employees - Executive Unlimited 1:1 programme delivered face to face with unlimited coaching, up to 6 months support, research, resources, proactive campaign management and onboarding consultancy - typically provided for Executive level employees or mid to senior level individuals who, through length of service, maturity or the niche nature of their role require additional support in securing a new role given the current competitive job market - Professional 1:1 outplacement programme delivered face to face with up to 6 months unlimited access to research and resources - typically provided for Mid to Senior Management level employees Modular 1:1 programmes delivered face to face - typically provided for any individual requiring a 1:1 programme to meet budgetary requirements. Programme content will be tailored to the individual within the allotted hours. The programmes should be selected for each individual depending on likely requirements given their own personal situation i.e. length of service, marketability in the job market, need for reassurance, support and input, self motivation and their own ability to conduct a successful job search. Option 1 6 month Modular Programme with up to 7.5 hours coaching, 6 months unlimited phone and support and online resources This programme covers all aspects of the Professional 1:1 programme in a condensed format, focusing on the elements most critical to the individual. Includes 6 months access to the Virtual Career Centre online resources and CareerLine telephone helpdesk Option 2 6 month Modular Programme with 4 hours coaching, 6 months unlimited phone and support and online resources This programme includes 4 hours of consulting, spread over 2-3 sessions, and a suggested programme of this duration could cover: Discussion and Agreeing a Realistic Career Objective, Producing a Winning CV and letters, Interview Theory and Role Play and Understanding the current job market plus 6 months access to the Virtual Career Centre online resources and CareerLine telephone helpdesk. Option 3 6 month Modular Programme with 3 hours coaching, 6 months unlimited phone and support and online resources This programme includes 3 hours of consulting (2 x 1.5 hour sessions) and a suggested programme of this duration could cover: Writing a Winning CV and

30 Letters, Interview Theory and Role play and Understanding the current job market plus 6 months access to the Virtual Career Centre online resources and CareerLine telephone helpdesk Option 4 3 month Modular Programme with 2 hours coaching, 3 months unlimited phone and support and online resources To include 1 x 2 hour 1:1 session focusing on the individual s key concerns and priorities, usually including a CV review and input into interview techniques in addition to 3 months access to the Virtual Career Centre online resources and CareerLine telephone helpdesk Budget Self Service / On Demand online programme. To include 3 months access to online career transition resources including CV software, interview questions and suggested answers, recruiter contacts, a series of 7 online career transition workshops and access to the emotional and wellbeing helpline. This option should be selected for budgetary reasons only or when a large enough group could not be assembled to make a workshop possible. There is more benefit in a workshop plus 1:1 session (see below) for a similar price per person as this provides valuable face to face support at a time when individuals are facing a difficult situation. Pre retirement 1:1 Programme: To include 3 hours of consulting, either in one 3 hour session, or two 1.5 hour sessions, to which the partner may be invited free of charge. 1 month access to careerline and access to the virtual career centre are included where the individual is considering taking up any form of employment. Workshops Full Day Workshops / Seminars To include: 1 day workshop for up to 10 individuals (20 to include partners on pre retirement workshop) Includes Workbook / Manual for all attendees For added inclusive value all job search / self employment workshops include: 3 months access to Virtual Career Centre online resources for all attendees 3 months access to CareerLine Career Helpdesk for all attendees Half Day Workshops / Seminars To include: 2 x ½ day workshops on the same day, each one for up to 8 individuals Includes Workbook / Manual for all attendees For added inclusive value all job search / self employment workshops include: 3 months access to Virtual Career Centre online resources for all attendees 3 months access to CareerLine Career Helpdesk for all attendees Day of 1:1 sessions to precede or follow up seminars or for pick up counselling To include: 1:1 sessions to support the individuals in any aspect of the job search either before or after a seminar. This can include discussion of any personally relevant matters or concerns, individual CV input, exploration of career options or interview preparation 7 x 1 hour sessions can be delivered each day

31 Onsite Career Resource Centre We can set up the career resource centre for you and then provide staffing for as much or as little of the project duration as you choose Services can include: - Initial set up of Career Centre to include setting up all resources, customised contact sourcing etc (hardware and internet connections provided by organisation) - Outplacement Consultant to provide career coaching as required - Career Centre Administrator / Assistant to support individuals with CV production, vacancy sourcing, assistance in using online resources and research tools - Proactive Job Searcher HR Services Tailored to your requirements Independent Financial Advice Provided on either a 1:1 or group basis Free of charge where a minimum spend of 5000 is made on any project *Our Price Match Guarantee It s called the Apollo Outplacement Price Match. And it s really simple. Get a written quote within 30 days of receiving our proposal from any other outplacement provider for an equivalent outplacement service which is for the same service (same duration, hours of face to face time and equivalent in service provision in every way) and we will be happy to either price match the service or confirm that their service is indeed better value and wish you all the best. Go on give it a try we genuinely don t think that our quality of service and value for money can be beaten!

32 SUPPORTING INFORMATION AND DETAILS OF HOW TO TAKE THE NEXT STEP

33 Our Consultants Our team all have substantial experience of working as an outplacement specialist or career coach in addition to experience of working at a senior level within an organisation. Each consultant brings at least 10 years relevant experience and will have been carefully assessed prior to starting to work for Apollo. We reject over 95% of individuals who apply to work for us. Our coaches have the right values, knowledge and experience to deliver a high quality, flexible and responsible service to meet ever changing organisational needs. 97% of delegates rate their consultant as very good or excellent, not just good. Apollo are the only company in our sector to have gained the BS:EN:ISO 9001:2008 standard which incorporates a quality standard for the recruitment and training of staff. We are proud to have been re-accredited in line with this standard every year since This reflects our ongoing commitment to the continuous professional development of our team. All of our consultants adhere to the CIPD code of conduct for Career Management and Outplacement Consultants. Our Offices