Develop an Actionable Competency Model in Weeks! Presented By: Cheryl Lasse, SkillDirector
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1 Develop an Actionable Competency Model in Weeks! Presented By: Cheryl Lasse, SkillDirector
2 Competency Models 2
3 Competency Models 3
4 Webcast Objectives In this webinar you will learn: Steps to create the competency model, along with templates we ll provide to help you do it How this process can help you protect the knowledge and best practices of those set to retire How to make your competency models actionable and strategic 4
5 Competency Model Development 1 Conduct a Rapid JTA Workshop 2 Identify Task Examples 3 Perform a Task Proficiency Analysis 5
6 Conduct a Rapid JTA Workshop One day Facilitator & Recorder 4-6 High performers & 1 Manager 6
7 Rapid JTA Workshop Preparation 7
8 Rapid JTA Workshop Preparation 8
9 Rapid JTA Workshop Execution Agenda Timing Templates Nominal Group Technique 9
10 Rapid JTA Workshop Execution 1) Categories 2) Tasks 10
11 Rapid JTA Workshop Execution 11
12 Rapid JTA Workshop Execution 12
13 Rapid JTA Workshop Execution 13
14 Rapid JTA Workshop Execution How did you learn these skills (formal and informal)? What tools or templates or checklists have you created? Would you share them? 14
15 Rapid JTA Workshop Execution 15
16 Rapid JTA Workshop Follow Up Activities Tasks (Original) Complete performance reviews Conduct informal and formal reviews of employees throughout the year Talk to people about their next job role Polished Tasks Drive the development of people on my team Task Examples Complete performance reviews Conduct informal and formal reviews of employees throughout the year Talk to people about their next job role 16
17 Rapid JTA Workshop Follow Up Activities 17
18 Rapid JTA Workshop Timeframe Wk 1 Monday Rapid JTA Workshop Tuesday Polish task list from workshop and send to participants Wednesday Receive validation/ feedback from workshop participants Thursday Friday 18
19 Identify Task Examples 19
20 Scale Descriptors Value Label Description 5 Expert Independently develops and applies task/skills/knowledge in new and unique situations and mentors others to become an expert. 4 Skilled Demonstrates advanced task/skill/knowledge and the ability to teach, coach and supervise others. 3 Applied Knowledge Applies task/skill/knowledge accurately and independently. 2 General Awareness Understands basics of task/skill/knowledge and applies with coaching and supervision. 1 Limited Awareness Limited awareness of task/skill/knowledge; requires development/coaching. Value Label Description 5 Expert Innovate. Develop and apply task/skills/knowledge in new and unique ways. Create and share expertise and best practices. Create structure. Demonstrate foresight. 4 Advanced Demonstrate advanced task/skill/knowledge. Apply structure. Demonstrate insight. Coach others. 3 Skilled Perform task/skill consistently, accurately and independently. 2 Applied Perform task/skill at a basic level, or perform with coaching and supervision. 1 Learning/Aware Limited awareness of task/skill/knowledge; requires development/coaching. Value Label Description 5 Strategist Independently develop and apply task/skills/knowledge in new and unique situations. Provide insight and foresight. Has a numerical value of 5. 4 Expert Demonstrate advanced task/skill/knowledge and the ability to teach, coach and supervise others. Has a numerical value of 4. 3 Skilled Apply task/skill/knowledge proactively and independently. Has a numerical value of 3. 2 Applied Knowledge Apply task/skill/knowledge with others. Has a numerical value of 2. 1 General Awareness Have basic or general awareness of task/skill/knowledge. Require development/coaching. Has a numerical value of 1. 20
21 Task Example 21
22 Task Example Timeframe Wk 1 Monday Rapid JTA Workshop Tuesday Polish task list from workshop and send Wednesday Receive validation/ feedback Thursday Write task examples level 3 Friday Write task examples remaining levels Wk 2 Monday Task example QA/review and send to participants Tuesday Participants review and edit task examples Wednesday Participants review and edit task examples Thursday Participants review and edit task examples Friday Participants provide task example feedback & you consolidate edits 22
23 Task Examples - Edited 23
24 Task Proficiency Analysis Sales Example Task = Develop winning proposals with sound financial justification Account Executive = level 3 Pre-Sales = level 2 Sales Manager = level 4. Sales VP = level 5. 24
25 Summary Wk 1 Monday Rapid JTA Workshop Tuesday Rapid JTA Workshop Wednesday Rapid JTA Workshop Thursday Identify task examples Friday Identify task examples Wk 2 Monday Identify task examples Tuesday Identify task examples Wednesday Identify task examples Thursday Identify task examples Friday Identify task examples Wk 3 Monday Identify task examples: conduct workshop Tuesday Identify task examples: polish output Wednesday Perform task proficiency analysis Thursday Summarize/ present Friday 25
26 Summary In just 3 weeks, we know: What someone in a particular role should be able to do What each task looks like at various levels of proficiency to GREAT What tasks are really critical to success The minimum levels of proficiency for people in this role or similar roles What learning opportunities helped high performers learn and continue to execute these tasks 26
27 Competency Assessment Tool For competency models to be valuable: They should be easily accessible for reference They should be easy to measure yourself against them, to guide professional, competencybased development Like ATD Career Navigator 27
28 Contact Information Cheryl Lasse, Managing Partner Link to download notes & templates: 28
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