CONSULTATION AND PARTICIPATION PLAN

Transcription

1 GMS Tourism Infrastructure for Inclusive Growth (RRP VIE ) CONSULTATION AND PARTICIPATION PLAN A. INTRODUCTION 1. ADB is committed to put meaningful consultation processes into practice. Meaningful consultation is a process that (i) begins early in the preparation stage is carried out on an ongoing basis the cycle; (ii) provides timely disclosure of relevant adequate information that is understable readily accessible to affected people; (iii) is undertaken in an atmosphere free of intimidation or coercion; (iv) is gender inclusive responsive, tailored to the needs of disadvantaged vulnerable groups; (v) enables the incorporation of all relevant views of affected people other stakeholders into decision making, such as design, mitigation measures, the sharing of development benefits opportunities, implementation issues. ADB requires borrowers/clients to engage with communities, groups, or people affected by proposed s, with civil society through information disclosure, consultation, informed participation in a manner commensurate with the risks to impacts on affected communities Consistent with these efforts, the objectives of the consultation participation plan related stakeholder communication strategy are to: fully disclose information on the proposed, its components, its activities with the beneficiary communities stakeholders; obtain information about the opinions, needs priorities of beneficiary communities stakeholders; solicit input feedback on beneficial mitigative measures; encourage the participation of beneficiary communities stakeholders in activities such as the preparation of tourism development plans that affect them, civil works construction, enterprise support programs, awareness raising activities, monitoring; obtain the consent cooperation of beneficiary communities stakeholders for activities required to be undertaken for planning implementation; establish a clear, easily accessible effective grievance redress mechanism; ensure transparency in all B. CONSULTATION DURING PROJECT DESIGN 3. As a first step in preparing the consultation participation plan a stakeholder analysis was completed to identify the key actors, their interests, strategies to maximize their participation in the. Information was gathered from (i) the different government organizations that will be involved in implementation, (ii) civil society, (iii) public private actors in the tourism sector, (iv) community members living near all sites. 4. During design members of the preparatory technical assistance team comprising ADB staff international national social development specialists conducted broad meaningful consultations to solicit stakeholder input on the design of the using the following methods: regular meetings, workshops joint site visits with staff of the Ministry Culture, Sports Tourism (MCST), provincial Departments of Culture, Sports Tourism (DCSTs), provincial Departments of Transportation (DOTs); 1 ADB Safeguard Policy Statement. Manila. 1

2 key informant interviews with provincial, district village officials to determine priorities, socio-economic objectives, confirm linkages with local development plans aspirations; discussions with the Women s Union authorities responsible for ethnic affairs to set priorities ensure that the equitably benefits women ethnic groups; key informant interviews with private tour operators, owners of hotels guesthouses, other tourism industry actors; surveys focus group discussions with men women living near the sites. 5. The information recommendations gathered from the various stakeholder consultations has been incorporated into the design of the to ensure that the investments align with local priorities development plans, that they will deliver equitable socio-economic benefits to the intended beneficiaries. 6. The results of the pre-implementation consultations are also reflected in the summary poverty reduction social strategy, gender action plan, resettlement plans, environmental assessments, the ethnic minority development plan. There is broad community support for the s approach to combine tourism-related infrastructure development with capacity building for tourism management enterprise support to create local employment income generating opportunities. C. CONSULTATION DURING PROJECT IMPLEMENTATION 7. Broad meaningful consultation will continue the implementation cycle, building on the initial consultations held with various stakeholder groups during preparation. The various stakeholders, mechanisms for participation, entities responsible, indicative schedules resources are set out in the Consultation Participation Plan presented in Table 1. D. STAKEHOLDER COMMUNICATION STRATEGY 8. A Stakeholder Communication Strategy (Table 2) has also been prepared, drawing on good practices outlined in ADB s Public Communication Policy. 2 The Stakeholder Communication Strategy is based on the principles of transparency, timeliness, meaningful participation, inclusiveness. It will ensure that vulnerable groups, such as the poor women, who risk marginalization, are provided opportunities for to receive timely information provide feedback during Stakeholders include: (i) direct indirect beneficiaries with a focus on micro- small-enterprises employees of tourismrelated businesses; (ii) mass organizations; (iii) community tourism groups individuals living in the area; (iv) private tourism operators accommodation food service providers who share an interest in the outcomes /or impacts of the ; (v) government agencies with a role in The strategy serves to inform support community development, enhance government capacity to deliver a positive outcome, enhance benefits while mitigating any potential negative impacts. 2 ADB Public Communication Policy Disclosure Exchange of Information. Manila. 2

3 Table 1: Consultation Participation Plan Beneficiary communities villages, vendors at tourist sites, poor vulnerable households, ethnic groups, with 50% representation of women. Tourism Site Management Committees Associations. 3 Community Tourism Groups. Objective of Their Involvement Direct beneficiaries of, participants in micro- smallenterprise development training, other tourismrelated employment training. Direct beneficiaries with specific responsibilities for O&M at tourist sites improved by the. Existing/newly created groups that will facilitate community inputs into the design of training other interventions, involvement of women ethnic groups in decision- Approach to Participation Depth Partnership Partnership Partnership Participation Methods Information: Community meetings dissemination of information brochures on scope, design elements, participation mechanisms (e.g. community tourism groups), entitlements for person affected by involuntary resettlement impacts. Consultation: With existing vendors at sub sites on the design of retail space affordability if any changes to fees public services provided; vendors women interested in MSME development through training needs assessments; village meetings focus group discussions on measures to enhance benefits mitigate risks; detailed measurement survey resettlement consultations for persons affected by involuntary resettlement. Decisions: Community members determine participation guidelines for community tourism groups tourism associations with support from village leaders mass organizations to ensure they are inclusive, with representatives of ethnic groups, women, other subgroups. Consultation: Community meetings to assess training capacity building needs for O&M, priorities for destination management promotion to increase tourist visits spending. Decisions: On allocation of revenues from site to O&M other community priorities. Consultations: Community meetings on sub design elements the community s role in tourist site management. Decisions: On timing format of capacity development activities such as awareness-raising, training, other support for micro- smallenterprises. Implementation: Community focal persons established to coordinate between Who is Responsible PCU, PIUs, mass organizations, PCU, PIUs, mass organizations, PCU, PIUs, mass organizations, village district leaders, Timing During detail design of infrastructure subs During detail design of subs Throughout Cost Estimate RPs, GAP, EMDP, Output 3 4 costs for capacity building training. Output 3 & 4 costs for institutional strengthening. Output 3 & 4 costs for institutional strengthening. 3 Ha Tinh = Huong Tich National Tourism Site Management Board, Thien Cam National Tourist Site Management Board, Nguyen Du National Tourist Site Management Board; Kien Giang = Da Dung Caves Management Board Phu Tu National Tourist Site Management Board; Lao Cai = Sapa Tourism Association; Tay Ninh = Ba Den Mountain Management Board. 3

4 Mass Organizations (e.g. Viet Nam Women s Union Committee for Ethnic Minority Affairs. Private Tourism Businesses Chambers of Commerce. Provincial District Government. 4 Government Departments on National Subregional Steering Committee. making. Representing interests of women ethnic groups. Private sector participation partnership for job creation. Representatives of government are responsible for implementation, representing provincial district interests. Setting policy guidelines, coordination, approvals. Collaboration Partnership Collaboration Collaboration (Medium) management community, disseminate -related information. Monitoring: On-site monitoring of contractors, review progress of training activities, report to PIUs. management Implementation: Direct consultations participation in implementation through collaboration with PIU representation on provincial steering committee. Strategic Decision-Making: Contribute to decisions on destination management GAP EMDP Monitoring: Representation on provincial steering committees district resettlement committees. Consultation: Meetings individual consultations on needs issues affecting tourism related businesses in areas. Strategic Decision-Making: Meetings forums to gain public private consensus on destination management frameworks, industry stards, marketing promotion directions. Approvals: Review approve annual work plan budgets, safeguard documents, civil works design, site management contracts or concessions. implementation: Appoint staff to PIUs public representatives to destination management organizations. Monitoring: Participate in provincial national steering committee meetings, resettlement committees, destination management organizations. Provide policy guidance dispute remediation if necessary. Policy Guidance Approvals: Semiannual meetings of the national steering committee provide direction on implementation matters. Review periodic progress reports safeguards reports. Subregional steering committee coordinates subregional marketing program, implementation of regional tourism stards, PIUs, provincial district governments. PCU, PIUs PCU PIUs PCU During detailed design of subs Throughout During detailed design of subs At least two meetings of each committee per year. RPs, GAP, EMDP, Output 3 4 training. Output 3 Output 4 costs for institutional strengthening. Output 4. statistics harmonization. EMDP = ethnic minority development plan, GAP = gender action plan, MSME = micro- small medium-sized enterprise, O&M = operations maintenance, PCU = coordination unit, PIU = implementation unit, RP = resettlement plan, 4 Including Chairpersons of Provincial District People s Committees; Departments of Culture, Sports Tourism; Department of Environment Natural Resources; other relevant departments offices, including those on the Provincial Steering Committee. 4

5 Objective information promote ownership over sub activities tourism development. Beneficiary communities, Vendors at sub tourist sites, Village Chiefs, Tourist site management committees related associations. Public living in tourism destination centers. Table 2: Stakeholder Communication Strategy Direct beneficiaries of, participants in site operation maintenance, participants in micro small enterprise development training tourism employment training. Local collaboration support is fundamental to effectiveness; information is to be shared openly transparently; inputs into design recommendations for improvements are welcome. Clear information on implementation arrangements schedule of civil works. Update on sub progress roles for operation maintenance after completion. Detail design consultations with user friendly poster showing site plans notification of how to register feedback (e.g. With village chief or head of CTG). Community Tourism Group Meetings with regular two-way flow of information between PIU & CTG about activities, priorities progress. Templates for providing updates to CTG on a regular basis so that they can systematically transmit information to community. Public information meetings, including regular updates by Village Chief at village meetings following CTG meetings. Ongoing prior to implementation of Early in each phase of sub preparation. detailed design. Ongoing during civil works. PIU, District Government VWU Planned mitigation measures (including compensation rates, entitlements, grievance redress mechanism, road safety noise/pollution control measures before after construction). Resettlement committee meetings /or meetings with affected households. Printed information about sub in local language posted in accessible public areas, including information on how to provide comments or register grievances. Brochures/posted information boards on upcoming training programs for tourism employment, micro-enterprise development. information. Women, poor vulnerable households, ethnic minority groups near As above As above plus disseminate contents of GAP EMDP, opportunities to Separate meetings with ethnic groups in local language ii) meetings with women organized through VWU. As above As above 5

6 Objective sites. participate in training/income generation Printed information about the posted in local accessible language (or visual depictions) posted in accessible public areas. Raise visibility of benefits of tourism development for inclusive growth build ownership over ongoing O&M. Public living in tourism destination centers. Beneficiary communities. Direct indirect beneficiaries of. investments tourism promotion is beneficial to local economy culture/heritage. Designation provision of materials/toolkit to Women Community Facilitators for promotion/coaching micro- smallenterprise development disseminating information about tourism opportunities from PIU/ Media press releases sponsor coverage by local media print, radio, TV features. Signboards promoting visibility of M/DCST, ADB local government collaboration for tourism promotion/site improvement. Inaugurations of completed works with open house heritage/cultural events at sites. Web site about activities, progress documents. At launch midi-way through as tangible results are realized. Signboards at appropriate locations at the start of construction through PCU PIU Raise visibility of benefits of tourism development & crossborder tourism cooperation for inclusive growth as key sector for economic development. Ensure flow of information promote public-private partnerships for inclusive tourism Central government, development partners, tourism operators, publicat-large. Private sector tourist companies, hotel food service businesses, local Chambers of Indirect beneficiaries partners in tourism development. Direct beneficiaries of ; partners in destination promotion investments tourism promotion is beneficial to national economy culture/heritage. Promote participation in destination management initiatives, employment creation initiatives to promote responsible Media press releases sponsor coverage by national media print, radio, TV features at key milestones events ( launch, site inaugurations, GMS regional meetings, etc.). Web site about activities, progress documents. Partnership forums / surveys on destination management strategies marketing/promotion programs. Awareness campaigns national At launch annually as tangible results are realized. MCST, PCU, PIUs 6

7 Objective growth. Commerce tourism. GMS regional to promote stards for responsible tourism. information promote women s ownership over sub activities tourism development. information promote youth involvement in sub activities tourism development. Vietnam Women s Union Youth Union Mass organization responsible for promoting gender equality capacity building at all administrative levels. Plays a major role in community mobilization health education, water sanitation, micro-credit access anti-trafficking prevention of child exploitation/labor. Promote women s involvement participation in microsmall enterprise development tourism employment training. Mass organization responsible to promote youth involvement participation in local development. Key benefits, risks mitigation measures of local sub activities tourism promotion. Benefits targeted to women Disseminate information on sanitation, hygiene health to communities in collaboration Key benefits, risks mitigation measures of local sub activities tourism promotion. Disseminate information on tourism microenterprise development, community tourism, road safety other key themes to schools through youth union networks. Web site about activities, progress documents. National Steering Committee Provincial Steering Committee meetings. PCU to coordinate interact with VWU for specific roles in GAP community mobilization/awareness programs. PIU to coordinate with Provincial & District VWU. Public information meetings. From outset of. From outset of PCU, PIU, National Provincial VWU Youth Union PIU 7

8 Objective Raise awareness of how to prevent risk of HIV transmission, human trafficking reducing negative impacts of tourism. information promote collaboration to complete works. Communities in the areas, Women s Union/Youth Union, civil works employees sub-contractors Government officials, contractors, communities in the areas. Provincial Departments of Environment Natural Resources DCSTs. Direct beneficiaries of ; partners in destination promotion negative impact reduction Responsible for implementation O&M of infrastructure subs. Responsible for environmental safeguards heritage conservation. Key risks mitigation measures of HIV transmission human trafficking design, key benefits, implementation arrangements schedule of civil works Main impacts (positive negative). Planned road safety operation maintenance measures. is working to ensure environmental safeguards protection of heritage. Public as well as targeted information meetings; community awareness materials, public media. National Provincial Steering Committee Meetings. Regular coordination meeting for detail deign, design of road safety measures implement Regular flow sharing of documentation. web site. Provincial Steering Committee Meetings. Sharing of sub designs, safeguards documents. Prior to commencement of civil works civil works. During O&M of facilities. From outset of PCU/PIUs, Gender Social Development Specialists, VWU Coordinators, civil works contractor PCU, PIUs, DOTs PCUs, PIUs, DONRE Ensure understing of impacts, outcomes outputs importance of theme of inclusive growth. DCSTs/PIUs District DCSTs Responsible for overseeing implementation in their locality. Effective execution of their tasks, regular followup, monitoring reporting progress constraints is important for success. Community collaboration inclusive approach is essential to effective delivery. web site. Dissemination of National Steering Committee decisions strategic documents. Provincial Steering Committee meetings dissemination of minutes / decisions. Trainings in management other institutional strengthening From outset of MCST, PCU PIUs Templates simple chart (s) showing responsibilities for 8

9 Objective implementation, flow of funds, flow of activities, monitoring follow-up. web-site. Regular updates on activities relevant developments in GMS tourism. Sharing of information on budget allocations; transparent process for selection for study tours, GMS regional visits other benefits/institutional strengthening Gender EMDP implementation training. ADB = Asian Development Bank, CEI = community engagement initiative, CTG = community tourism group, CSO = civil society organization, DCST = Department of Culture, Sports Tourism, DONRE = Department of Natural Resources the Environment, DOT= Department of Transport, EA = executing agency, EMP = environmental management plan, GAP = gender action plan, GMS = Greater Mekong Subregion, IEE = initial environmental examination, EMDP = ethnic minority development plan, MCST=Ministry of Culture, Sports Tourism, NGO = non-governmental organization, O&M = operation maintenance, PCU = coordination unit, PIU = implementation unit, RP = resettlement plan, RRP = report recommendation to the President to the Board of Directors, VWU = Vietnam Women s Union. 9