Interview Techniques and Skills January 18, Presenters: Catherine Rowsell Selma Martin North Atlantic Refining LP

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1 Interview Techniques and Skills January 18, 2018 Presenters: Catherine Rowsell Selma Martin North Atlantic Refining LP Professional Development Seminar ENGI 200W Engineering Co-operative Education

2 AGENDA Introduction Interview Technique and Skills Conclusion and Q&A

3 INTERVIEW TECHNIQUES AND SKILLS Preparing for the Interview Conducting the Interview Non-verbal Communication Verbal Communication

4 GOALS OF THE INTERVIEWER Select a competent candidate in a timely manner that is a good fit to the organization [and has potential for future long term employment]

5 PURPOSE OF AN INTERVIEW To determine mutual suitability To show what you know and how you can add value to the company To elaborate on information you ve given on your resume/application To show your interpersonal skills To allow the company to get to know you personally

6 AN INTERVIEW IS AN OPPORTUNITY TO SHOW YOUR Ability Willingness Fit

7 Interviews Do s and Don ts PREPARING FOR AN INTERVIEW Research! Anticipate! Plan!

8 Preparing for the interview RESEARCH Yourself The Job The Company The Industry

9 Preparing for the interview RESEARCH! YOURSELF Know yourself! Reflect on who you are and what you have to offer Review how your abilities will add value to the job Prepare to show how your knowledge and skills are suited to this job

10 Preparing for the Interview RESEARCH! THE JOB What are the major responsibilities What are the required skills, knowledge, etc.. What is the typical work environment, e.g. Industrial/manufacturing Office In the field (construction etc.) Combination

11 Preparing for the Interview RESEARCH! THE COMPANY What are the products / services the company offers What kind of projects are they working on or have worked on in the past What is their organizational structure / management team What are their revenues Where are their locations

12 Preparing for the Interview RESEARCH! THE INDUSTRY Suppliers Major Customers Competitors Government Technology Economy

13 ANTICIPATE! INFORMATION REQUIREMENTS What are they looking for? Preparing for the Interview Determine the three to five most important things this employer is looking for Write them out Think about what you have Think about how you will elaborate upon those aspects

14 Preparing for the Interview ANTICIPATE! THE TYPE OF INTERVIEWS Structured Unstructured Mixed Behavior-based Stress interviews

15 Preparing for the Interview ANTICIPATE! THE QUESTIONS Frequently Asked Questions Personal and Motivational Skills and Abilities Career Goals/Objectives Extra-curricular Activities Academic Performance Ice-Breakers

16 Preparing for the Interview FREQUENTLY ASKED QUESTIONS What makes you an excellent candidate for this role? I see from your resume that you worked What is your greatest strength/weakness What are you most proud of? What do learn from.? Why should we hire you? What would you like to be doing in five years?

17 HERE IS A TYPICAL QUESTION YOU MIGHT BE ASKED

18 Preparing for the Interview FREQUENTLY ASKED QUESTIONS (CONT D) What is necessary for success in this field? What have you done which shows You learn from your mistakes? you are a dedicated worker? you are committed to safety?

19 ANTICIPATE! THE QUESTIONS Preparing for the Interview

20 Preparing for the Interview PLAN! YOUR STRATEGIES Determine your selling points: Base it on the job description and other research, e.g. Work experience Overseas experience Volunteering, etc...

21 Preparing for the Interview PLAN! QUESTIONS YOU SHOULD ASK General Questions Career Motivation Questions Job Responsibility Questions Work Environment Questions Quality of Work Questions [Long-Term Employment Questions]

22 The Interview Structure Introduction CONDUCTING THE INTERVIEW Exchange of Information Conclusion

23 Conducting the Interview THE INTRODUCTION This is the Warm Up First Impression Attire, handshake, body language Exchange of common ground interests weather, sports / hockey, your travel to the interview

24 Conducting the Interview EXCHANGE OF INFORMATION The primary part of the interview Be ready: emphasize your strengths Practice

25 Conducting the Interview CONCLUSION This is the Wrap-Up Ask Questions Reiterate your qualifications and interests Thank the employer

26 Conducting the Interview KEYS TO SUCCESS Knowledge Appropriate Background Personality Obvious Enthusiasm Presentation

27 Conducting the Interview INTERVIEW CHECKLIST Appearance Education (Eng. Discipline / Skills) Amount of Preparation Job Knowledge Motivation Personality

28 Conducting the Interview NON-VERBAL CUES Facial Expressions Eye Contact Posture Gestures Confidence Volume / Pitch Tone of Voice Articulation Vocal Fillers Acknowledgement

29 Conducting the Interview VERBAL COMMUNICATION Sound great in your interview by controlling your: Pace Volume Enthusiasm Variation Pronunciation Pausing Start and Stop No slang or swearing!

30 CONCLUSION Do s Be Prepared Answer all questions honestly and factually Be well-groomed Be Pleasant Be Enthusiastic Ask pertinent questions Be Calm

31 CONCLUSION Do s (cont d) Arrive on time Silence your cell phone Make eye-contact Have a firm handshake Express appreciation for the interview

32 CONCLUSION Don ts Talk about irrelevant information Dress inappropriately Be aggressive or combative Appear bored Use inappropriate forms of address Smoke Be quiet

33 CONCLUSIONS Don ts(cont d) Ask about salary Downplay your successes Arrive late Chew gum Criticize previous employers

34 ANY QUESTIONS? o o o RAISE YOUR HAND COOPENG@MUN.CA OR MAKE AN APPOINTMENT WITH A CO-OP CO- ORDINATOR

35 Thank you!

Penn State Smeal MBA Program Interviewing Success Strategies

Penn State Smeal MBA Program Interviewing Success Strategies Interviewing Success Strategies Presented by: Mike Brown Director, MBA Career Services Successful interviewing is often more about how you think rather that what you say. Do You Think Like: Job Applicant