2014 Organisational Agility Survey. Key Findings Australia & New Zealand

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1 Key Findings Australia & New Zealand

2 About the Survey 18,773 employers worldwide 42 countries and territories 1,507 interviews in Australia 650 interviews in New Zealand Research conducted in Q4/2013 2

3 We Talked with Employers to Discover The importance of organisational agility to achieving company business goals Top leadership views of the importance of organisational agility Commitment to organisational agility over past 12 months Internal factors driving/improving agility Internal barriers to achieving agility 3

4 23% 32% 88% 85% 83% 82% 80% 78% 77% 77% 76% 73% 72% 6 66% 65% 65% 64% 63% 62% 62% 62% 62% 60% 60% % 56% 55% 55% 53% 52% 52% 5 50% 50% 4 46% 45% 45% 43% Organisational Agility Survey GLOBAL RESULTS Importance of organisational agility for next 12 months Regionally, Americas employers are most likely to say organisational agility is important (66%), compared with 6 in EMEA and 58% in Asia Pacific Organisational agility has most importance in Costa Rica (88% important), Hungary (85%), Romania (83%) and Mexico (82%); with Australia and New Zealand being part of the Top 10. Organisational agility is least likely to be regarded as important in India (23%) and Hong Kong (32%) 100% 80% 60% 40% 20% 0% Q: In your opinion, how important is organisational agility the ability to respond rapidly to changing business conditions to achieving your company s business goals over the next 12 months? 4

5 AUSTRALIA Importance of organisational agility for next 12 months Across Australia, nearly four out of five employers say that organisational agility is important to achieving business goals in the next 12 months, and a further 18% say it is somewhat important. In total 4%, feel non-committal about the importance of organisational agility (2%) or say it is somewhat unimportant/not important (2%). Important 78% Somewhat important 18% Neither important nor unimportant 2% Somewhat unimportant Not important Don't know 0% 0% 20% 40% 60% 80% 100% Q: In your opinion, how important is organisational agility the ability to respond rapidly to changing business conditions to achieving your company s business goals over the next 12 months? 5

6 AUSTRALIA Top leadership view of organisational agility When asked how top management regard the importance of organisational agility to achieving company business goals, employers give similar answers to their own personal views, with again 78% saying important and 17% somewhat important Meanwhile only 4% feel top managers regard organisational agility as somewhat unimportant or not important Important 78% Somewhat important 17% Neither important nor unimportant 2% Somewhat unimportant Not important Don't know 0% 20% 40% 60% 80% 100% Q: How important does your top leadership believe organisational agility is to achieving your company s business goals over the next 12 months. 6

7 AUSTRALIA Commitment to organisational agility in past 12 months Overall, only two out of five (4%) agree to some extent that their organisation has demonstrated a commitment to pursuing more organisational agility over the past 12 months. That s significantly lower than the same share in overall Asia Pacific (64%) and Global (7) 60% 55% 40% 25% 20% 14% 0% 0% 4% Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Don't know Q: Please state your level of agreement with the following statement Over the past 12 months my company has demonstrated a commitment to pursuing more organisational agility. 7

8 AUSTRALIA Top 3 internal factors driving / improving agility Two internal factors stand out as drivers which are improving organisational agility leadership focus and employee commitment selected by 16% of employers and 14% of employers respectively as one of the top three drivers In addition, 1 each say technology capabilities, workforce and capabilities as well as speed of decision making processes are seen to improve agility. Leadership focus Employee commitment Technology capabilities Workforce capabilities Speed of decision-making processes Collaborative corporate culture Simplified/streamlined business structure Individual employee alignment to business goals Flexible cost structure Don t know None of these/nothing Other 0% 2% 8% 8% 7% % 16% Q: What are the top 3 internal factors that you believe will drive or improve agility in your company? 0% 5% 10% 15% 20% 8

9 AUSTRALIA Top 3 internal barriers to achieving agility Speed of decision making processes as well as technology capabilities are seen as the biggest internal barrier to achieving organisational agility, and is selected by 12% each of employers in Australia. Employee commitment has been selected by 1 of employers followed by flexible cost structure and workforce capabilities which each was selected by 10% of all employers. Speed of decision-making processes Technology capabilities Employee commitment Flexible cost structure Workforce capabilities Individual employee alignment to business goals Lack of collaborative corporate culture Leadership focus Simplified/streamlined business structure None of these/nothing Don t know Other 4% 5% 12% 12% 1 10% 10% 8% 8% 0% 5% 10% 15% 20% Q: What are the top 3 internal factors that you believe are your company s biggest barriers to achieving agility? 9

10 NEW ZEALAND Importance of organisational agility for next 12 months Across New Zealand, nearly four out of five employers say that organisational agility is important to achieving business goals in the next 12 months, and a further 17% say it is somewhat important. In total 4%, feel non-committal about the importance of organisational agility (2%) or say it is somewhat unimportant/not important (2%). Important 77% Somewhat important 17% Neither important nor unimportant 3% Somewhat unimportant Not important Don't know 0% 20% 40% 60% 80% 100% Q: In your opinion, how important is organisational agility the ability to respond rapidly to changing business conditions to achieving your company s business goals over the next 12 months? 10

11 NEW ZEALAND Top leadership view of organisational agility When asked how top management regard the importance of organisational agility to achieving company business goals, employers give similar answers to their own personal views, with again 78% saying important and 16% somewhat important Meanwhile only 4% feel top managers regard organisational agility as somewhat unimportant or not important Important 78% Somewhat important 16% Neither important nor unimportant 2% Somewhat unimportant Not important Don't know 2% 0% 20% 40% 60% 80% 100% Q: How important does your top leadership believe organisational agility is to achieving your company s business goals over the next 12 months. 11

12 NEW ZEALAND Commitment to organisational agility in past 12 months Overall, only 4% agree to some extent that their organisation has demonstrated a commitment to pursuing more organisational agility over the past 12 months. That s significantly lower than the same share in overall Asia Pacific (64%) and Global (7) 60% 55% 40% 26% 20% 14% 0% 3% Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Don't know Q: Please state your level of agreement with the following statement Over the past 12 months my company has demonstrated a commitment to pursuing more organisational agility. 12

13 NEW ZEALAND Top 3 internal factors driving / improving agility Three internal factors stand out as drivers which are improving organisational agility leadership focus, employee commitment and Technology capabilities selected by 17% of employers and 12% of employers respectively as one of the top three drivers In addition, 1 each say speed of decision-making processes, as well as workforce capabilities are seen as driving agility. Leadership focus Employee commitment Technology capabilities Speed of decision-making processes Workforce capabilities Collaborative corporate culture Individual employee alignment to business goals Simplified/streamlined business structure Flexible cost structure Don t know None of these/nothing Other 2% 5% 12% 12% % 8% 17% Q: What are the top 3 internal factors that you believe will drive or improve agility in your company? 0% 5% 10% 15% 20% 13

14 NEW ZEALAND Top 3 internal barriers to achieving agility Technology capabilities as well as speed of decision making processes are seen as the biggest internal barrier to achieving organisational agility, and is selected by 13% and 1 respectively of all employers. Workforce capabilities has been selected by 10% of employers. Technology capabilities Speed of decision-making processes Workforce capabilities Leadership focus Individual employee alignment to business goals Lack of collaborative corporate culture Simplified/streamlined business structure Flexible cost structure Employee commitment None of these/nothing Don t know Other 6% 6% 13% 1 10% 8% 8% 0% 5% 10% 15% 20% Q: What are the top 3 internal factors that you believe are your company s biggest barriers to achieving agility? 14