STARRY GOLD ACADEMY , , Page 1

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1 WEEK 10 QUESTIONS ON ICAN BUSINESS AND FINANCE TOPICS 1. FORMAL AND INFORMAL ORGANISATION. 2. LEADERSHIP AND MANAGEMENT. 3. MOTIVATION. OBJECTIVE QUESTIONS 1. Which of the following statements about an organization chart is not true? A. An organization chart provides a summary of the structure of a business B. An organization chart can improve internal communications within a business C. An organization chart can improve employees understanding of their role in a business D. An organization chart can indicate functional authority but not line of authority within a business STARRY GOLD ACADEMY , , info@starrygoldacademy.com, Page 1

2 2. Which of the following is a correct definition of span of control? A. The number of employees subordinate in the hierarchy to a given manager B. The number of levels in the hierarchy below a given manager C. The number of employees directly responsible to a manager 3. Which of the following term is not used by Mintzberg in his description of organizational structure? A. Strategic apex B. Support base C. Technostructure D. Operating core 4. Y plc is a growing organization which has recently diversified into a number of significant new product markets. It has also recently acquired another company in one of its overseas markets. What would be the most appropriate form of organization for Yplc? A. Geographical departmentation STARRY GOLD ACADEMY , , info@starrygoldacademy.com, Page 2

3 B. Divisionalization C. Functional departmentation 5. Which of the following principles of classical management is challenged by matrix management? A. Structuring the organization on functional lines B. Structuring the organization on geographic lines C. Unity of command D. Decentralization of decision-making 6. Which of the following statements about informal organization is not true? A. The influence of the informal organization was highlighted by the Hawthorne Studies, in the way group norms and dynamics affected productivity B. Informal organization can pose a threat to employee health and safety C. Informal organization can stimulate innovation D. Managers in positions of authority generally cannot be part of the informal organization STARRY GOLD ACADEMY , , info@starrygoldacademy.com, Page 3

4 7. Which of the following is an advantage of centralization? A. It helps to develop the skills of junior managers B. It avoids overburdening top managers in terms of workload and stress C. Senior managers can take a wider view or problems and consequences 8. Which of the following statements is/are true? (i) An informal organization exists within every formal organization (ii) The objectives of the informal organization are broadly the same as those of the formal organization (iii) A strong, close-knit informal organization is desirable within the formal organization A. Statement (i) only B. Statements (i) and (ii) only C. Statements (ii) and (iii) only D. Statement (iii) only STARRY GOLD ACADEMY , , info@starrygoldacademy.com, Page 4

5 9. What is an organization which has removed the internal barriers which separate hierarchy levels and functions and also between the organization and its suppliers, customers and competitors known as? A. Modular organization B. Hollow organization C. Jobless structure D. Boundaryless organization 10. Which of the following statements are true? (i) With a shared service centre services are likely to be less tailored (ii) The IT function is commonly provided using shared service approach (iii) A shared service is not part of the organization\ A. Statements (i) and (iii) only B. Statement (i) and (ii) only C. Statements (ii) and (iii) only 11. An organization that is purely established with set of rules and regulations is usually termed. STARRY GOLD ACADEMY , , info@starrygoldacademy.com, Page 5

6 12. An organization established without any known rules and regulations or loose structure is called 13. The act of getting things done through others in order to achieve desired results is. While the position of a leader is usually termed There exists a significant relationship between leadership and management? True or False 15. Which of the following leadership styles gives the most discretion or decision making power to subordinates? A. Autocratic B. Consultative C. Democratic D. Persuasive 16. Which of the following is not a category in Maslow s hierarchy of needs theory? A. Physiological needs STARRY GOLD ACADEMY , , info@starrygoldacademy.com, Page 6

7 B. Freedom of inquiry and expression needs C. Need for affiliation D. Safety needs 17. What term is given in motivation theory to the things people value and choose to pursue? A. Goals B. Innate needs C. Satisfaction 18. According to Maslow s theory of needs, which of the following is the final need to be satisfied? A. Self-realisation B. Self-actualisation C. Esteem needs D. Physiological needs STARRY GOLD ACADEMY , , info@starrygoldacademy.com, Page 7

8 THEORY 1. What is an organization? 2. Distinguish clearly between formal organization and informal organization. 3. What is leadership? 4. Identify the various types of leadership and briefly describe them. 5. What is management? 6. Discuss the various functions of management. 7. Discuss the significant relationship between leadership and management. 8. What do you understand by Motivation? Discuss succinctly. STARRY GOLD ACADEMY , , Page 8