Continuous Improvement Toolkit

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Bethany Fleming
6 years ago
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1 Continuous Improvement Toolkit Tree Diagram

2 Managing Risk PDPC Pros and Cons Importance-Urgency Mapping RACI Matrix Stakeholders Analysis FMEA RAID Logs Break-even Analysis Cost -Benefit Analysis PEST PERT/CPM Activity Diagram Fault Tree Analysis Force Field Analysis Voting SWOT Pugh Matrix Roadmaps Project Charter Gantt Chart Risk Assessment* Decision Tree TPN Analysis QFD Matrix Diagram PDCA Control Planning Gap Analysis Traffic Light Assessment Kaizen Kano Analysis Prioritization Matrix Hoshin Kanri How-How Diagram Lean Measures KPIs Critical-to Tree Paired Comparison Tree Diagram** Standard work OEE Capability Indices Pareto Analysis Identifying & Cause & Effect Matrix Simulation TPM Implementing MSA RTY Descriptive Statistics Confidence Intervals Understanding Mistake Proofing Solutions*** Cost of Quality Probability Distributions ANOVA Cause & Effect Pull Systems JIT Ergonomics Reliability Analysis Design of Experiments Graphical Analysis Hypothesis Testing Work Balancing Automation Understanding Scatter Plot Regression Run Charts Correlation Bottleneck Analysis Visual Management Performance 5 Whys Multi-Vari Charts Flow Control Charts Chi-Square Test Value Analysis 5S Benchmarking Relations Mapping* Sampling Fishbone Diagram Wastes Analysis SMED TRIZ*** Focus groups Interviews Brainstorming Analogy SCAMPER*** Time Value Map Process Redesign Photography IDEF0 Check Sheets Nominal Group Technique Mind Mapping* Value Stream Mapping SIPOC Measles Charts Data Collection Surveys Critical Incident Technique Observations Affinity Diagram Deciding & Selecting Lateral Thinking Attribute Analysis Visioning Creating Ideas** Flow Process Chart Flowcharting Planning & Project Management* Process Mapping Service Blueprints Designing & Analyzing Processes

3 Breaking down a topic into successive levels of detail. Provides a simple method of breaking down a problem. Can be used in many analysis situations. An average score for the problem could be measured. The team should have sufficient subject expertise.

4 The topic would be broken down into its component parts. There is one initial node (or root) which has no parent. Each parent is completely described by its children. There should be no key factor missing. Original Topic Sub- Sub- Sub- sub- Sub- sub-

5 When to Use It? To investigate problem causes. To determine the root causes of a problem. To find an appropriate solution. In planning, to break down a task into manageable units. To discover the detailed component parts of any complex topic. To describe all sub-assemblies of a product. To identify a customer's basic needs of a product.

Approach: Identify the objective of using the Tree Diagram. Define the top-level root statement. Ask: What must be done to achieve the parent statement? OR Why does the parent happen?

6 Approach: Identify the objective of using the Tree Diagram. Define the top-level root statement. Ask: What must be done to achieve the parent statement? OR Why does the parent happen? OR What are the physical parts of the parent? Write the agreed answers on the flipchart. Repeat the process for each sub-component and until there is no further breakdown is required. Use the completed tree to help achieve the objective.

7 Satisfied Customers Good Food Good Service Pleasant Surroundings Quality Ingredients Good Recipe Prompt Attention Professional Waiters Pleasing Decor Good Table Presentation

Continuous Improvement Toolkit

Continuous Improvement Toolkit Process Redesign Managing Risk PDPC Pros and Cons Importance-Urgency Mapping RACI Matrix Stakeholders Analysis FMEA RAID Logs Break-even Analysis Cost -Benefit Analysis PEST