Agile & HR. Anthony Register Business Agility Consultant. TriAgile April 5, 2018 Raleigh, North Carolina

Transcription

1 Agile & HR Anthony Register Business Agility Consultant TriAgile 2018 April 5, 2018 Raleigh, North Carolina

2 Anthony (Tony) Register Business Agility Coach

3 Agile & HR 1) Agile & Organizational Change Evolution & Survival Org Structure/Behavioral Change HR Manifesto Cultural Trifecta 2) HR Agility Talent Acquisition Training & Development Performance Management & Engagement 3) Real Life Agile Agile Beyond IT and Software Development

4 Agile & Organizational Change

5 Agility, Evolution, & Organizational Survival In the struggle for survival, the fittest win out at the expense of their rivals because they succeed in adapting themselves best to their environment. - Darwinism Theory It s a company s ability to anticipate, sense and respond to volatility in its markets in ways that create competitive advantage. Corporate Agility Corporate agility: Six ways to make volatility your friend

6 Organization Behavioral Copyright Anthony Register 2018

7 Operations Sales Marketing Human Resources Finance Technology Agile HR Coverage Area Top Leadership Agile HR

8 New York Times Sunday Review How Do People Get Over Hating Work? TONY SCHWARTZ and CHRISTINE PORATH MAY 30, 2014 Gallup Survey

9 Manifesto for HR Development We are uncovering better ways of developing an engaging workplace culture by doing it and helping others do it. Through this work we have come to value: Collaborative networks over hierarchical structures Transparency over secrecy Adaptability over prescriptiveness Inspiration and engagement over management and retention Intrinsic motivation over extrinsic rewards Ambition over obligation Based on

10 The Cultural TriFecta Talent Acquisition Which item listed is most important to a cultural change (transformation) and why? Copyright Anthony Register 2018

11 Talent Acquisition Hiring for the future culture: Agile, Growth mindset Attitude motivated, inspired, purpose driven Innovative Team contribution, value add Employer branding Word on the street Customer focused - Candidate, Hiring Manager, Agile Team Hiring Value Stream Plan, Do, Check, Act (PDCA) Continuously Improve! Copyright Anthony Register 2018

12 Training & Development Continuing education internal, external, user groups, forums, formal/informal, etc. 70:20:10 Coaching, Agile leadership, and talent development at all levels leadership, management, teams. Build in time for innovation, ideation, and experimentation for learning purposes. Copyright Anthony Register 2018 The Rule, Center for Creative Leadership, articles/ leading-effectively-articles/ the rule/

13 Performance Management Agile incentives in place value delivered over outcome. Frequent check-ins and dynamic goal re-alignment. Centered on Agile engagement, Agile/growth mindset, and team success. Agile OKR s March April May June Agile Team Network Collaboration Continuous Improvement Agile Mindset Dynamic Goals Continuous Improvement Copyright Anthony Register 2018

14 How to Modernize your Performance Management for 2018, Zorian Rotenberg, CEO Atiim

15 Engagement Realized empowerment power of decision making and AUTONOMY. Feeling included as part of a team or larger PURPOSE. Contributor to the product, solution, or service delivered. Feels they are heard and empowered to make change. Life/work balance don t balance, make it an experience! ENGAGED MOTIVATED HAPPINESS RETENTION INCREASED COMPANY SUCCESS Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give of their best each day, committed to their organization's goals and values, motivated to contribute to organizational success, with an enhanced sense of their own well-being. - Image Credit:

16 HR of the Future HR Teams are or should be: critical to creating a dynamic culture critical to the organization's survival. finding, creating, nurturing all employees with the Agile mindset. promoting innovation, servant leadership, and continuous improvement at all levels and functions. creating a culture for supporting a happy workplace that is an experience, not just a job. People Before Strategy: A New Role for the CHRO (Harvard Business Review) CEOs know that they depend on their company s human resources to achieve success. Businesses don t create value; people do. Elevating HR requires totally redefining the work content of the chief human resources officer. Business will benefit from better management of not just its financial resources but also its human ones. CHROs should recommend ways to use human capital to unlock or create value. Source: HBR, People Before Strategy: A New Role for the CHRO, by Ram Charan, Dominic Barton, Dennis Carey, 2015 Copyright Anthony Register 2018

17 Real Life Agile (Not Just IT!)

18 Agile in Action HR Learning and Development Program Recruitment Program Operations Center Backlog Ready In Progress Done!!!

19 Q&A and Closing Thoughts

20 Resources/Credits Human Capital Institute HCI.org How to Modernize your Performance Management for 2018 by Zorian Rotenberg, CEO Atiim Agile People: A Radical Approach for HR & Managers (That Leads to Motivated Employees) by Pia-Maria Thoren HR Manifesto Manifesto for HR Development White Papers worth reading: Great Video: Daniel Pink Autonomy, Mastery, and Purpose