INSTRUCTIONS FOR COMPLETING THE CALEA CAMPUS SECURITY ACCREDITATION PROGRAM AGENCY PROFILE QUESTIONNAIRE (APQ)
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1 INSTRUCTIONS FOR COMPLETING THE CALEA CAMPUS SECURITY ACCREDITATION PROGRAM AGENCY PROFILE QUESTIONNAIRE (APQ) A. Introduction: 1. The Agency Profile Questionnaire (APQ) is a guide in determining which standards apply to the security agency on the basis of the agency's size, function, and legal responsibilities. The questionnaire is also designed to elicit other relevant information about the agency. The information is used to familiarize the CALEA Staff and/or assessors about your agency. 2. The APQ is not intended to solicit precise data resulting from a major research product. Instead, you may answer the questions generally and informally; use your best estimate when precise information is not available. B. General Guidelines: 1. Please complete this document in its electronic format, use a typewriter or neat, handwritten comments in ink for short answers requested. 2. Where supplemental comments may be added on a separate sheet, please indicate the question number and the date of preparation at the bottom of each supplementary sheet. C. Timing for Completion of the APQ: We request that the agency complete the questionnaire and return it with the Accreditation Agreement. If for any reason it is not possible to accomplish this, the agency is requested to call or send a very brief letter to CALEA, advising of this fact, and a date when it is anticipated that the questionnaire will be completed. Agencies preparing for an on-site assessment are often asked to complete another APQ to update their file. In this case, the agency should complete and return this form without delay. D. When the APQ is Completed: When all of the questions have been answered and the supplemental information has been assembled, the agency's Chief Executive Officer should sign the form on the front of the APQ. Since the Commission, through its staff, will wish to communicate with the agency following its review of the questionnaire and during the remaining steps in the accreditation process, one other person in addition to the agency's Chief Executive Officer should be identified for this purpose in the space provided. E. If There Are Any Questions?: If there are any problems or concerns about the questionnaire, contact CALEA staff at or at general calea@calea.org CALEA s Offices are located at Heathecote Blvd., Suite 320 Gainesville, VA
2 Survey of Newly Enrolled Agencies CALEA is interested in learning why agencies decide to pursue accreditation. This survey is intended to be completed by the Chief Executive Officer (CEO) of the newly enrolled organization. If other personnel complete this document, they should consult the CEO for responses. Please select only one response for each question. Name of Enrolling Agency: State or Province: Country: How did you first learn about the CALEA Accreditation programs? Through the International Association of Chiefs of Police Through the National Sheriff s Association Through the Police Executive Research Forum Through the National Organization of Black Law Enforcement Executives Through the Association of Public Safety Communications Officials Intl. Through print resource List resource: Through electronic resource List resource: Through CALEA Staff Through other public safety professionals/agencies Through CALEA Conference Activities What is the primary reason for your enrollment in CALEA Accreditation? Recognize professional excellence Improve standing in service community Improve policy development and implementation Enhance the organization s management of resources and assets Address specific organization deficiencies Control risk/liability insurance costs Required by controlling authority Desire for an external assessment or audit of practices How long have you considered enrolling in CALEA Accreditation? Three months or less Three to six months Six months to one year One to two years Two to five years Longer than five years
3 What was the primary reason you were previously unable to enroll in CALEA Accreditation? Fund availability Staff capacity Understanding of the process Access to information Organization level support Controlling authority support What was your most important exposure to CALEA Accreditation prior to enrolling? Previously worked for an accredited/recognized agency Attended regional accreditation meetings/conferences Attended CALEA Conferences Visited accredited/recognized agencies Discussed accreditation/recognition with other professionals Not Applicable No prior exposure or experience What is the most attractive attribute of CALEA? National/International reputation of the Commission Professionalism/Credentials of Commission as a body Comprehensiveness of programs Staff support and services Assessment/Audit model Is or has your organization been enrolled in a state accreditation program? Yes No
4 FOR CALEA STAFF USE ONLY Agency Number: Date Received: Assigned To: NEW UPDATE CAMPUS SECURITY ACCREDITATION AGENCY PROFILE QUESTIONNAIRE The Agency Profile Questionnaire (APQ) is a guide in determining which standards apply to the agency on the basis of the agency's size, function, and legal responsibilities. The questionnaire is also designed to elicit other relevant information about the agency. The information is used to familiarize the CALEA Staff about your agency. The APQ is not intended to solicit precise data resulting from a major research product. Instead, you may answer the questions generally and informally; use your best estimate when precise information is not available. Agency Name: Agency Address: Chief Executive Officer: Title: Tel. No.: Accreditation Manager: Title: Tel. No.: Fax No.: (Street) (City, State, Zip) Phone #: Website: This questionnaire was completed under my direction and is submitted as a part of the requirements of our candidacy for accreditation to CALEA. Chief Executive Officer Date: PREPARED BY: Date: April 2011
5 AGENCY PROFILE Agency Size: (Please indicate the number of authorized and actual full-time employee equivalents as of the date of this submission.) Security Officers (non-sworn) Sworn Security / Police Officers General Employees Totals Agency Size Authorized Actual Employee Allocation: (Please fill in the matrix below -- indicate the number of ACTUAL personnel by rank and assignment.) Sworn Personnel Entry level/ Technician Supervisory (Corp/Sgt) Command (Lt/Capt) Executives (Maj-above) Subtotal Non-sworn Personnel Entry Level Technical/Clerical Supervisory/Technical Managerial/Professional Executive Subtotal TOTAL Males Caucasian African American Females Hispanic Other Caucasian African American Hispanic Personnel Breakout: (Please fill in the matrix below -- indicate the ACTUAL number of personnel by positions by race and sex.) CATEGORY Full-Time Male Female Caucasian # - % # - % African-American # - % # - % Hispanic # - % # - % Other # - % # - % Other CATEGORY Part-Time Male Female Caucasian # - % # - % African-American # - % # - % Hispanic # - % # - % Other # - % # - % 2
6 ADMINISTRATION Overall Agency Organization: Please attach a description of your organization or a copy of your organizational chart. If neither is available, please draw a simple diagram on a separate sheet of paper showing the organizational functions to at least the third level below the Chief Executive Officer. (6.1.2) Are agency personnel cross-trained any other public safety purpose? Yes No If yes, explain: FACILITIES AND EQUIPMENT Please list the physical address and description of all facilities utilized by your agency in the delivery of services. ENVIRONMENTAL PROFILE Does the population of the agency s service area change seasonally? Yes No If yes, explain: Does the population of the agency s service area change from weekdays to weekends; and/or days to evenings? Yes No If Yes, Explain: LEGAL RESPONSIBILITIES (Please indicate, by checking the appropriate box, your agency s legally mandated responsibilities -- mandated by state constitution, statute, ordinance, or common law) RESPONSIBILITY LEVEL AREA OF RESPONSIBILITY SOLE OVERLAP OCCASIONAL NO General Law Enforcement Criminal Investigation Accident Investigation Enforce State Laws Enforce Local Laws Enforce Federal Laws Prison Transport Detention Court Security Serve Criminal Process Serve Civil Process Other (specify): 3
7 FUNCTIONAL PROFILE (Please indicate, by checking the appropriate box, whether or not your agency performs any of the following functions or activities in carrying out its responsibilities. The numbers in parentheses are CALEA standards reference numbers. Supplemental information is also requested in several questions.) ROLE AND AUTHORITY: Do your personnel conduct search and seizures? (1.2.4) Yes No Do your personnel conduct body searches? (1.2.7) Yes No Do your personnel conduct body searches? (1.2.7) Yes No USE OF FORCE: Does your agency use electronically controlled weapons? (2.1.4) Yes No Does your agency reassign personnel involved in use of force incidents? (2.1.8) Yes No DIRECTION Does your agency have a written directive system? (3.2.1) Yes No Does your agency have procedures for disseminating existing and new directives/policy? (3.2.2) Yes No AGENCY JURISDICTION AND MUTUAL AID Does your agency participate in any mutual aid agreements? (5.1.3) Yes No ADMINISTRATIVE FUNCTIONS Does your agency develop goals and objectives? 7.2.1) Yes No Does your agency prepare an incident analysis? (7.3.1) Yes No FISCAL MANAGEMENT AND AGENCY PROPERTY Does your agency control its own budget? (8.2.1) Yes No If no, please describe the fiscal management arrangement. Does your agency maintain in cash funds? (8.4.2) Yes No ALLOCATION AND DISTRIBUTION OF PERSONNEL Does your agency conduct workload assessment? (10.1.2) Yes No CLASSIFICATION AND DELINIATION OF DUTIES AND RESPONSIBILITIES Does your agency maintain current job description? (11.2.2) Yes No CLASSFICATIONS, BENEFITS AND WORK CONDITIONS Does your agency test for fitness of duty? (12.3.2) Yes No COLLECTIVE BARGAINING Does your agency participate in collective bargaining? (13.1.1) Yes No GRIEVANCE PROCEDURES Does your agency have a directive for grievance procedures? (14.1.1) Yes No RECRUITMENT Does your agency have a recruitment plan? (16.2.1) Yes No SELECTION Does your agency select its own personnel? (17.1.1) Yes No 4
8 TRAINING AND CAREER DEVELOPMENT Does your agency provide field training? (18.4.3) Yes No PROMOTIONS Does your agency administer its only promotion process? (19.1.3) Yes No If no, who administers and explain? PERFORMANCE EVALUATIONS Does your agency have a performance evaluation system? (20.1.1) Yes No Does your agency have a personnel early warning system? (20.1.9) Yes No PATROL Does your agency use special purpose vehicles/animals? ( ) Yes No Does your agency provide uniform patrol servicers? (21.1.1) Yes No Does your agency provide campus escort services? (21.1.5) Yes No Does your agency have responsibility for the emergency notification system? (21.1.6) Yes No Does your agency provide training to personnel for dealing with the mentally ill? (21.2.5) Yes No Does your agency have procedures for responding to active shooters (21.2.7) Yes No Does your agency utilize in-car audio or video devices? (21.3.7) Yes No Does your agency utilize security cameras? (21.3.8) Yes No Is there a medical center within your jurisdiction? (21.4.1) Yes No Is there a research facility within your jurisdiction? (21.5.1) Yes No INCIDENT INVESTIGATION Does your agency collect or retain criminal intelligence? (22.1.3) Yes No Does your agency conduct preliminary investigations? (22.2.1) Yes No Does your agency have a vice, narcotics or organized crime function? (22.2.3) Yes No CRIME/LOSS PREVENTION AND CAMPUS INVOLVEMENT Does your agency conduct a community survey? (23.2.4) Yes No CRITICAL INCIDENTS, SPECIAL OPERATIONS AND HOMELAND SECURITY Does your agency have an all-hazards plan? () Yes No Does your agency have plans for special events and VIPS? ( ) Yes No INTERNAL AFFAIRS Does your agency have responsibility for its internal affairs investigations? (25.1.1) Yes No If no, please explain. PUBLIC INFORMATION Does your agency have policy/direction that addresses the control of media during incidents and events? (27.1.1) Yes No VICTIM ASSISTANCE Does your agency provide information/assistance to victims/witnesses? (28.1.3) Yes No TRAFFIC Does your agency have the responsibility for parking enforcement? (29.1.1) Yes No If no, please explain. 5
9 LEGAL PROCESS Does your agency assist in legal processing? (30.1.1) Yes No COMMUNICATIONS Does your agency utilize a CALEA Accredited Communications Center? Yes No Does your agency have responsibility for communications function? (31.1.1) Yes No If no, please explain. Does your agency have the capacity of immediate playback While maintaining continuous recording? (31.2.8) Yes No Does your communication center have adequate security? (31.3.1) Yes No Does your communication center have an alternate power source? (31.3.2) Yes No CENTRAL RECORDS Does your agency have security for the central records computer system(s)? (32.1.6) Yes No Does your agency have guidelines for maintaining juvenile records? (32.1.2) Yes No COLLECTION OF EVIDENCE AND INCIDENT DOCUMENTATION Does your agency have directives/procedures for imaging? (33.1.2) Yes No Does your agency have procedures for seizing computer equipment? (33.1.3) Yes No On a separate piece of paper, briefly discuss the major problems facing your agency in terms of: Crime and criminality Community-Oriented Activities and Support Specific aspects of security responsibilities Man-made or natural disasters Risk Assessment Budgetary or administrative concerns Other - Explain 6
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