BSB41015 Certificate IV in Human Resources

Transcription

1 Business, Management and Finance BSB41015 Certificate IV in Human Resources 2018 Course Information Statewide General Information 1 P a g e

2 This Certificate IV in Human Resources qualification is suitable for individuals working in a range of human resources (HR) management positions. Job roles could include human resources assistants, human resources coordinators and human resources administrators. Career Opportunities This qualification gives you the skills needed to work in a range of support positions in human resources management. In smaller companies you may work across all human resources functional areas and in larger companies you may be assigned responsibilities in such areas as remuneration, workforce planning or human resources information systems. Typical titles for people working in HR are: Human Resources Officer and Human Resources Assistant. The Certificate IV in Human Resources is suitable for: People who work in or have an interest in working in human resources management People who wish to study Human Resources Management at Diploma and/or Advanced Diploma level (and thereafter in the Bachelor of Business at the University of Tasmania) People who wish to supplement administrative or operational skills with an understanding of human resources management understanding and compliance requirements Entry requirements While there are no pre-requisites, it is preferred that students have one of the following: a) A relevant Certificate III level qualification b) Relevant vocational experience in business operations. You need to have the capacity to undertake training and research to work in a range of support positions in human resources management. A Suitability Assessment will be undertaken by participants to ensure each person has the basic skills required to succeed in this course. If you need to improve these skills, we will recommend suitable training to undertake prior to commencing this Certificate. Outcome BSB41015 Certificate IV in Human Resources. Pathways from the qualification A relevant Diploma or other Certificate IV qualification. Course duration This course can take up 24 months to complete, studying part-time. Online study means you need to set your time and study goals to meet the requirements of enrolment. Workshops are delivered over months approximately Dates and Times Enrolments are ongoing throughout the year. BSB41015 Certificate IV in Human Resources Page 2 of 10

3 Competency based training Business, Management and Finance Certificate IV in Human Resources is offered under the Business Services Training Package and is competency-based meaning the ability to perform something to an agreed standard. Learning and assessment involves completion of activities, assignments and knowledge activities. If you are not currently employed in Human Resources, you should consider accessing work placement opportunities in this area to further enhance your skill level. Enrolment The enrolment process with TasTAFE requires the completion of several forms. This includes a career pathway plan and training subsidy form. You are also required to provide proof of identity and evidence of concession if applicable The enrolment process will also include participating in a Literacy Language (reading) & Numeracy Skill Indicator Assessment (Suitability Assessment). This requirement is designed to ensure you are able to access the most appropriate study and learning pathway to achieve your qualification goals To enroll with TasTAFE, you must have a USI (Unique Student Identifier). The Australian Government requires all students to hold a unique student identifier (USI). Visit to create your USI. Once enrolled, you will be provided with a Username and Password which will enable you to access online course work materials. This process can take up to 48 hours Fees for 2018 Fees are paid on a qualification basis rather than for the individual units that comprise qualifications. Fees for the Certificate IV in Human Resources qualification are $1,086 for non-entitled students. Note: fees are not available for entitled students in Students who satisfy the following conditions are eligible for the entitled fee: Australian or New Zealand citizen, or permanent resident of Australia, or hold a state sponsored visa on a pathway to permanent residence, and Must reside in Tasmania, and Be of working age (16 65), and Have not completed a Certificate III qualification or higher in the past 5 years Students who are eligible for the entitled fee are required to complete a Training Subsidy Information Form at time of enrolment. Students may also be eligible for a concession fee if: Receiving a Centrelink allowance such as Newstart, Youth Allowance, Disability Support Pension, Pension, Austudy or Abstudy Listed on a current Centrelink Card as a dependent Have a current Heath Care Card Concession fees are not available to students who are on a registered contract of training. Students claiming a concession must provide evidence of eligibility at the time of enrolment. BSB41015 Certificate IV in Human Resources Page 3 of 10

4 Important information in relation to fees: Concession fee cap does not apply to or include fees for resources used Upfront payment can be made by EFTPOS, credit card, cash or cheque Alternative payment options by instalment plans can also be accessed. Fee sponsorship may be applicable for fee payment through agreement with an approved fee sponsor, such as a Job Network Agency A refund of fees paid is available if you withdraw from the course prior to the advised Census date Further information on fee payment eligibility and options can be discussed with your enrolling teacher. You can discuss fees and payments, including the refund policy, prior to enrolment. Further information is available at: Recognition of Prior Learning If you have skills and experience to meet all the competencies of any unit and can demonstrate these competencies, then you may apply for recognition of prior learning. Please talk to the enrolling teacher for more information. Learning Resources Online study requires access to:- A computer with Microsoft Office installed (Students enrolled at TasTAFE are able to download Microsoft Office free of charge. Instructions are provided below). A personal address and A reliable internet connection You may wish to use a TasTAFE regional campus for study purposes if this suits your situation. Daytime flexible learning environments with individual access to computers are available within the TasTAFE regional Libraries. Catapult elearning access: provides an online learning and assessment model for students studying online. When you enrol and pay for the online course you will be ed your access username and password. OR (optional) SmallPrint Publications provide workbook learning and assessment work books for students who prefer to learn by using text books. HRM fundamentals, 3rd edition Rod Jones and Sandra Martin, ISBN: Management: Theory and Practice, 6e Kris Cole, ISBN: This is an invaluable resource which will be referred to during your program. This book is used across multiple qualifications at Certificate IV and Diploma level BSB41015 Certificate IV in Human Resources Page 4 of 10

5 Downloading Office 365 at home Go to: office365.education.tas.edu.au Log in with your TasTAFE student information - this is in the following format: firstname.lastname.00@education.tas.edu.au Select Install now and follow the prompts If you require further assistance, please visit one of our regional libraries with your device and our library staff may be able to provide advice. Online Learning Online learning involves you allocating time to study, rather than turning up to a physical class. Establishing a study pattern is important to successfully completing online study. Set yourself a study time and treat this like a class. A positive attitude to making that time happen will provide you with the greatest chance for success. Learning support is provided throughout the online course with a teacher available to assist you reaching your learning goals. Any questions you have can be answered either through a phone call or by . However, because you have chosen to study online, you are expected to show independence in your learning. Your teacher is available to provide advice, but ultimately you are the one who needs to make time to complete your goals. Activities will have deadlines for completion and it is your responsibility to ensure you meet these deadlines. TasTAFE also offers on-campus courses if you would prefer a more structured study option. If you demonstrate that you are not committed to your online study, you will be contacted to discuss your options, but without evidence of activity, you may be withdrawn from the course. Work Presentation Presentation of work should meet workplace standards. This means that work is to be word-processed, proof-read and formatted in a professional manner. Work involving the completion of forms and/or including calculations should be accurate and completed according to instructions. It is important to ensure correct grammatical structure of sentences and paragraphs. Assessment information Assessment will be included within the course, but may require some additional work to meet the evidence requirements of the unit. For example, if you are not currently working in a Human Resource role, a voluntary work placement in this field will provide evidence of you applying skills in a workplace context. Assessment feedback will be provided, which may identify: Corrections required to demonstrate competency or any missing work Re-assessment requirements (if any) you are provided with 3 attempts at assessment tasks Your final result Recommendations for future action (if relevant) BSB41015 Certificate IV in Human Resources Page 5 of 10

6 Units of Competency BSB41015 Certificate IV in Human Resources requires completion of 10 units of competency comprising 6 core units and 4 elective units. The units below have been structured to meet the requirements of the qualification and provide a broad range of skills and knowledge to enhance employment opportunities. If you wish to include units which you may have already completed through prior study, please talk with the Teacher/Facilitator at enrolment. A summary of each competency standard against which you will be assessed is provided in this information. Further information on the qualification and on each unit can be accessed at Core units (6) BSBHRM403 Support performance-management processes BSBHRM404 Review human resources functions BSBHRM405 Support the recruitment, selection and induction of staff BSBLDR402 Lead effective workplace relationships BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements BSBWRK411 Support employee and industrial relations procedures Elective units (4) BSBCUS401 Co-ordinate implementation of customer service BSBLED401 Develop teams and individuals BSBRES401 Analyse and present research information BSBWOR404 Develop work priorities Unit descriptions BSBHRM403 Support performance management process This unit describes the skills and knowledge required to assist in the effective implementation of a performance management system and to facilitate employee performance. Review performance management infrastructure Promote performance management system Recommend improvements to performance management system in response to collated data BSB41015 Certificate IV in Human Resources Page 6 of 10

7 BSBHRM404 Review human resource functions This unit describes the skills and knowledge required to undertake research that supports work across a range of human resource functional areas. Research human resources functions Review policy and procedures frameworks Apply ethical framework Analyse human resource metrics Report research outcomes BSBHRM405 Support the recruitment, selection and induction of staff This unit describes the skills and knowledge required to execute tasks associated with the recruitment cycle and apply in-depth knowledge of the work of the organisation, and how recruitment and selection practices fit with other human resources functions. Plan for recruitment Plan for selection Support selection process Induct successful candidates BSBLDR402 Lead effective workplace relationships This unit defines skills, knowledge and outcomes required to use leadership to promote team cohesion. It includes motivating, mentoring, coaching and developing the team and forming the bridge between the management of the organisation and team members. Collect, analyse and communicate information and ideas Develop trust and confidence as leader Develop and maintain networks and relationships Manage difficulties into positive outcomes BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements This unit describes the skills and knowledge required to implement and monitor an organisation s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements. Provide information to the work team about WHS policies and procedures Implement and monitor participation arrangements for managing WHS Implement and monitor organisational procedures for providing WHS training Implement and monitor organisational procedures and legal requirements for identifying hazards and assessing and controlling risks Implement and monitor organisational procedures for maintaining WHS records for the team and responsibility for the output of others. BSB41015 Certificate IV in Human Resources Page 7 of 10

8 BSBWRK411 Support employee and industrial relations procedures This unit describes the skills and knowledge required to communicate and implement industrial relations policies and procedures to effectively represent organisations/employers. Communicate and implement an organisation s industrial relations policies and procedures Assist in minimising industrial relations conflict Enhance industrial relations BSBCUS401 Co-ordinate implementation of customer service strategies This unit describes the skills and knowledge required to advise, carry out and evaluate customer service strategies. It applies to individuals who have well developed skills and a broad knowledge of customer service strategies for addressing customer needs and problems, and who may provide guidance or delegate work related tasks to others. Advise on customer service needs Support implementation of customer service strategies Evaluate and report on customer service BSBLED401 Develop teams and individuals This unit describes the skills and knowledge required to determine individual and team development needs and to facilitate the development of the workgroup. Determine development needs Develop individuals and teams Monitor and evaluate workplace learning BSBRES401 Analyse and present research information This unit describes the skills and knowledge required to gather, organise, analyse and present workplace information using available systems. This includes identifying research requirements and sources of information, applying information to a set of facts, evaluating the quality of the information, and preparing and producing reports. Gather and organise information Research and analyse information Present information. BSBWOR404 Develop work priorities This unit describes the skills and knowledge required to monitor and obtain feedback on own work performance and access learning opportunities for professional development. Plan and complete own work schedule Monitor own work performance Co-ordinate professional development BSB41015 Certificate IV in Human Resources Page 8 of 10

9 Qualification Requirements This qualification consists of 10 units, made up of 6 core units and 4 elective units. Business, Management and Finance TasTAFE offers the units below as part of its Certificate IV in Human Resource Management. Further information on each unit can be accessed at Unit Code and name Core Units (6) BSBHRM403 Support performance-management processes BSBHRM404 Review human resource functions BSBHRM405 Support the recruitment, selection and induction of staff BSBLDR402 Lead Effective workplace relationships BSBWRK411 Support employee and industrial relations procedures BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements Elective units (4) BSBCUS401 Coordinate implementation of customer service standards BSBLED401 Develop teams and individuals BSBRES401 Analyse and present research information BSBWOR404 Develop work priorities Workshop (South) Online For further information, contact: Business Management and Finance South Teacher Kris Foweraker kris.foweraker@tastafe.tas.edu.au Phone: or Program Administrative Assistant BusinessAdminManagement.Sth@Tastafe.tas.edu.au BSB41015 Certificate IV in Human Resources Page 9 of 10

10 Your Notes BSB41015 Certificate IV in Human Resources Page 10 of 10