Outsourcing of Non-core Services as platform for Mill development. Juha Kekkonen / SPCI / 28 April 2016

Transcription

1 Outsourcing of Non-core Services as platform for Mill development Juha Kekkonen / SPCI / 28 April 2016

2 We employ over 2,500 maintenance professionals And manage many more, spread across five continents, working 24/7 to make a measurable & sustainable difference for our customers 2

3 Our Service offering to Pulp and Paper industry Total Maintenance Outsourcing (TMO) Maintenance Management Outsourcing (MMO) Asset Class Maintenance Outsourcing (AMO) Special Services Total responsibility for mill maintenance Non-core maintenance services as option in the agreement Maintenance management for Core or Non-Core maintenance services RFS concept for fuel stations and remote assets Agreements include outsourcing the maintenance of specified asset class Field services Workshop and Component overhaul services Engineering & Project Services

4 We believe that outsourcing the Non-core Maintenance and Services could help Mills to improve their efficiency Steering Mill management Management platform Outsourcing partner In-house technical department Responsibility Non-core maintenance Outer circle services Core maintenance Investments 4

5 If you do not manage Non-core maintenance in an efficient way, you may face higher cost and lower efficiency Management and Sourcing of Noncore Services not in the focus of the local site management Safety Stewardship and Quality assessment pending Large number of suppliers providing services in different areas Subcontractors lack interest and incentives to improve Cost control and long term planning not part of the contractors work Cost synergies and development not realised Administration and control of subcontractors become a burden for the organization Inefficiently managed Non-core supplier network is not increasing the productivity or decreasing the cost 5

6 Properly managed Non-core maintenance services can help overcome these challenges Core Maintenance Non-core Maintenance Outer Circle Services Quant provides safe and cost effective maintenance management for non-core Maintenance Development and Planning Maintenance of Processes Shutdowns and Investment projects System support Component Overhaul Storage management Workshop services Utilities, HVAC, Facility, Waste Water Cranes/Lifts/Trucks etc Guarding Industrial Cleaning Fire Fighting Roads and Rail Roads Waste handling... maintenance services through a complete endto-end process: Safety Stewardship Continued improvement and development Management of budget and cost Controls & Compliance Asset Management Automation Calibration and testing Supply Chain Management Standardized processes and reporting Multi-lingual Business Support Centre Engineering support 6

7 We can support the Non-core Maintenance operations with a tailor-made business solution Business Service Centre Call Handling and Work Order Front Office (Call Handling) Back Office (Verification and invoices) Management Information System Procurement and Supply Chain Supply Chain Financial Control (Reporting, vendor payments) Budget Planning and Management Safety Stewardship Quality and Compliance Project Management Financial Control Field Operations 7

8 Flexible build-up of the Non-core maintenance platform Any desired selection of services can be attached (example) Building maintenance Mech workshop Utilities maintenance Waste management Inspections Forklifts, trucks Maintenance stock Transformers Roads, railroads Welding Included Plumbing, HVAC Cranes, elevators Electricity distribution CMMS Waste water plant Excluded Engineering Project management Fresh water Resources for shuts Process cleaning Outsourced Non-core maintenance platform 8

9 Outsourced platform - Management principles Organisational development Network efficiency Contractual management Development Non-core organisation outsourced Development of personnel to flexible tasking Insourcing of defined services Build-up of on-site expertise Only contract based work allowed Contractual target setting Annual evaluation Replacement of poor performers Cutting of supplier chains Target setting by customer Signing-off on targets Annual process for budgeting Responsibility for management Flexibility for changes Trainings for flexible tasking Change management Upkeep of development master plan Plan and supervision for implementation 9

10 Value creation for the mill Why is the outsourcing platform useful? On-time delivery One interface Operational value Less time for management Fewer own resources needed Customer value Build-up of local expertise Flexibility in budgeting Economy Lower cost 10

11 We partner with our customers for success Providing all the services they need to ensure we meet their goals 11 Monday, May 02, 2016 Company Presentation

12 Thank You 12