MTC Online Reservations System

Transcription

1 MTC Online Reservations System Welcome to MTCs Online Reservations Guide At MTC Limousine, we use our experience, commitment and focus on quality, to provide the finest chauffeured ground transportation services throughout the world. MTC Limousine provides complete functionality that enable organizations to manage reservations and customer service interactions across multiple channels, multiple providers and multiple time zones. By integrating phone, web, and chat channels, via a managed provider program, MTC Limousine empowers our customers to connect with us on their terms, while enforcing policy and validation, regardless of the channel utilized for the reservation. With MTCs online reservations system you can now store contact information, pick up and drop off locations, credit card information and more to make your future bookings simple and worry free. We focus on delivering exceptional transportation experiences while you sit back and enjoy the ride. mtclimousine.com

2 About Us DRIVING THE NEW TRANSPORTATION REVOLUTION Since its founding in 1986, MTC has grown to be one of the largest privately owned chauffeured ground transportation companies in the United States. Today, with services delivered throughout the world, MTC is transporting its customers wherever they need to be anytime day or night, in more than 550 business destinations throughout the world. Our role as a "global citizen" is more complex and demanding than ever before and to meet these challenges, we employ the most knowledgeable staff, cutting edge technology, a large fleet of vehicles both large and small and, important in today's world, a Corporate Social Responsibility policy that details our commitment to environmental and social action. With thousands of sedans, limousines, SUVs, hybrids, vans, mini buses and luxury motor coaches in the MTC Limousine worldwide network, your chauffeured ground transportation is more flexible, reliable and convenient locally, nationally and internationally than ever before. MTC complies with all Federal, State and local requirements: U.S. Department of Transportation: Permit # FMCSA: #MC #MC New York State Department of Transportation: Permit # Westchester Taxi & Limousine Commission: Base Station # NYC Taxi & Limousine Commission: Base Station # B02574

3 Creating a New Booking Search for an address using Google Maps or choose from a list of stored addresses from your account history. Select Date and Time from and flight type from drop down menu.

4 Creating a New Booking (Continued) Confirm desired vehicle and rate.

5 Entering New Booking Details Enter number of bags, flight arrival/departure details as well as any specific pick up or drop off details. NOTE: For airport departures, the system will generate a recommended pick up time based on distance and traffic trends for time of day. (Power by Google Maps)

6 Confirming and Adding Multiple Bookings Confirm all your reservation details and click Checkout You can also add additional reservations to your cart making it quick and easy to book additional transportation

7 Check out and Confirmation Confirm all your reservation details and click Book your trip To complete your booking a print your confirmation

8 Logging into the System Creating an account is quick and easy. Click the forgot password link to reset your password from any device. Enter your username and password to log into the system.

9 Creating a New Account Enter in your contact information and create your own unique username and password. Click Register once complete.

10 Updating My Account Manage all your account information on one screen from any device. Store credit card information securely for future transportation.

11 Create and Manage Locations Addresses powered by Google Maps! Add, edit and delete addresses with ease.

12 Managing Your Reservations Manage all your existing reservations on the go, from any mobile device or computer.

13 Have Questions?