RFID and the Logistics Service Provider

Transcription

1 ROOM 4 BUSINESS CASE RFID and the Logistics Service Provider Speaker: Jeremy Duddlesten Manger, WMS Implementations, Contract Logistics - U.S. Kuehne + Nagel

2 RFID and the Logistics Service Provider Kuehne + Nagel s RFID Value Proposition 2

3 About Kuehne + Nagel Founded in 1890 Headquartered in Schindellegi, Switzerland Leader in integrated, global logistics solutions #1 in sea freight Top 5 in airfreight volume Global contract logistics infrastructure Lead Logistics solutions 600 offices in 96 countries, 18,500 specialists Financially strong Global quality & consistency Minimal reliance on agents ISO 9001 Global Accreditation 3

4 Agenda RFID in the context of Kuehne + Nagel Contract Logistics Services: Helping customers meet RFID requirements issued by major retailers Leveraging RFID for operational performance improvement and inventory control Transportation & Freight Forwarding Services Leveraging RFID for improved visibility, command and control in the logistics supply chain 4

5 Contract Logistics Project Context Kuehne + Nagel Contract Logistics: Providing Compliance Services Leading retailer requests suppliers to provide RFID tagging at case and pallet level Customer: Leading Provider of consumer medical devices 5

6 Kuehne + Nagel RFID Process Customer Sales Office Data Center (Naugatuck, CT) Warehouse (Alsip, IL) Retail Distribution Center Order Info Order Data Order Shipment Order Non- tagged Items Tagged Items RFID tag printing Palletization Case/Pallet validation Validate cases and pallets Customer Manufacturer Manufacturer Retail 6

7 Solution Components Data Center (Naugatuck, CT) WAN Warehouse (Alsip, IL) WMS Database SMS Database Order Data Palletization Data Zebra Smart- label Printer Omron V740 RFID Readers SOAP Avicon epcexpress RFID Database Action Workflow Action Action Write/Read Request Write/Read Response ALE ConnecTerra RFTagAware ALE 7

8 Tag and Ship Process Unlabeled carton Labeled carton Labeled carton RFID printer RFID conveyor portal Labeled shipping pallet Shipment verification portal Cases pass through RFID portal as pallet is built. During palletization epcexpress will associate RFID tags to the pallet including pre-tagged items. Verification portal reads contents of pallet. This can be compared to actual order. 8

9 Sample Use Cases Mixed Pallet with previously tagged SKU CONTAINER ID Pallet_3 Pallet_3 Pallet_3 WMS ORDER# SKU ABC DEF GHJ TAGS IS TAGGED N N Y Order Data epcexpress EPC Tag Printer Pallet Labels: 1 Case Labels: 6 Case/Pallet tag(s) are automatically printed. 6 case tags and 1 pallet tag are printed. SKU GHJ is already tagged, a new tag will not be printed. Manual Tag Printing Damaged tags can be re-printed. Test printing tags for newly added SKUs. Order data is not required to be received to print tags. 9

10 Learnings Easy Moderate Involved RF Engineering RFID tagging of medical supplies Sweet spot analysis Containerization Where should containerization happen? Order system vs. Shipping system vs. RFID process level? Integration Sending information between existing systems and epc Express Speed of connectivity between shipping system, RFID middleware and RFID hardware Expected Actual No liquids, little metal, no interference. Tags applied to cases after pallet built. Auto printed tags, but palletization done manually because data received at both container and single case level. Logic added for capturing container data and loose case data. Data sent asynchronously to printer to avoid delay of response. 10

11 Learnings Easy Moderate Involved Printer Setup Setup printer and create labels Re-calibrate for different tag sizes (4x6, 4x2) Tag printing performance epc Express Functionality Requiring re-print for tag replacement, quick printing of test tags, flexibility to create tag when necessary Validate tag reads of shipments in pilot phase Expected Actual Difficulty aligning text and tags on smartlabels. Calibration tricky due to tag issues, tag alignment, and print speed. Time consuming to find optimal configuration. Manual tag printing screen was used quite often. Validation portal at time of shipment logged tags read on entire pallet. 11

12 Using RFID to Control the Import of Industrial Printers LICON Pilot Project 12

13 Pilot Project Scope Cooperation of Key proof points: Use of EPC/RFID across continents Use of EPC/RFID to provide supply chain visibility Exchange of data in open, multi-party supply chain 13

14 Project Scenario North America Europe Customer JFK Airport (Lufthansa) Munich Airport (Lufthansa) Munich DC (Kuehne+Nagel) Poing Factory (Océ) Océ Industrial Printers tagged and read in Poing, GY Shipments read and verified at Kuehne + Nagel, Munich Airport Shipment read and verified at Lufthansa, JFK Airport 14

15 Project Pain Points North America Europe Customer JFK Airport (Lufthansa) Munich Airport (Lufthansa) Munich DC (Kuehne+Nagel) Poing Factory (Océ) Supply Chain Visibility Lack of in-transit shipment visibility Event Management Lack of real-time event correlation from supply chain with execution plan Shipment Complete Lack of on-time shipment complete information causing deployment delays 15

16 Technology Stack Supply Chain Visibility Avicon epcrms EPC middleware Device management Siemens OHS Siemens OHS Avicon epcexpress ConnecTerra RFTagAware Readers Air Interface Samsys 9320 Multi Protocol ISO B 16

17 Route Map Server Plans & Schedules epcrms (Route Map Server) Publish plans & schedules Incorporate actual execution data Identify issues & meaningful events Execution Data North America Europe Customer JFK Airport (Lufthansa) Munich Airport (Lufthansa) Munich DC (Kuehne+Nagel) Poing Factory (Océ) 17

18 Using Route Maps for Visibility <RMSRMPDetail segment="1"> <node code="kn-muc"> <previous> <NodeCode>OCE-PG</NodeCode> </previous> <next> <NodeCode>LH-JFK</NodeCode> </next> </node> <Action>inbound</Action> <Schedule> <ExpectedDate> </ExpectedDate> <ExpectedTime basis="utc">1600 </ExpectedTime> <Delay value="h">1.5</delay> </Schedule> </RMSRMPDetail> Route maps represent plans and schedules for supply chain operations Route maps are initialized by the supply chain coordinator in this case the freight forwarder Route maps are updated with actual execution data as execution progresses Route maps are the basis for event detection and management 18

19 Sample Route Map View Node Location Code Planned Actual Delta Inbound Schedule Planned Actual Delta Item EPCs Planned Actual Delta Outbound Schedule Planned Actual Delta Item EPCs Planned Actual Delta KN-MUC KN-MUC None Jul ; 1600 UTC Jul ; 1500 UTC 0 days; -1:00 hour 3114F6478CB2D05E ; 3114F6478CB2D05E ; 3114F6478CB2D05E F6478CB2D05E ; 3114F6478CB2D05E ; 3114F6478CB2D05E Jul ; 0900 UTC NA NA 3114F6478CB2D05E ; 3114F6478CB2D05E ; 3114F6478CB2D05E NA NA Acceptable deviation Short shipment 19

20 Achievements Item-level visibility across the supply chain Shipments & shipped items Supply chain nodes and physical locations Transitions between nodes Comparison of plan to actuals Multiple participants execute a shared plan and report status Shared, centrally hosted visibility infrastructure Centralized logic detects meaningful business events and triggers alerts Lightweight and flexible integration allows for easy integration of new participants and new networks Leverage EPCGlobal standards extended with logistics business logic 20

21 More Information LICON Website: Whitepaper: Microsoft Project Video: Avicon exhibit 21