Setup and Daily Use Guide For. UPS Online Compatible HTTP UPS Link

Transcription

1 Setup and Daily Use Guide For UPS Online Compatible HTTP UPS Link 1

2 Table of Contents Prerequisites... 4 Important Information... 4 Updating Mail Order Manager... 5 Setting up UPS Link... 8 Commissioning Add Shipper Function for Multiple Companies Add Shipper for Multiple Warehouses Check Mail Updating Commission Information URC Update Modifying Flex Address Validation Printing UPS compatible box labels or COD tags in M.O.M Sending UPS information Using UPS Online Compatible Software Processing orders in MOM Closing MOM Using the UPS Online Compatible Interface Options Menu Check Mail Re Send PLD File Create AUF Diskette Reprint Manifest Voiding a Package When Should I Void a Package? How Do I Void a Package in M.O.M.?

3 Using Mail Order Manager to retrieve UPS information about a package Addendum Additional Handling Early AM Return Services (Call Tag ) Additional Return Services No Attempts Print Locally No Attempts Print and Mail No Attempts Electronic E mail Dimensional Weight Oversize Package Type Shipment Notification Trace Time In Transit Tracking Flexible Parcel Service Saturday Pickup Saturday Delivery Delivery Confirmation Quantum View

4 Setup Prerequisites M.O.M. Version 5.0 or later with the Automatic Shipping Calculations Module Installed A current rate update and zone update The Latest M.O.M. Program Update UPSLink HTTP INSTALL from An activated UPS Daily Pickup account Note: For customers with an existing version of UPS Link, uninstalling the older version is not required. Important Information Be aware that UPS Online Compatible Software cannot be installed on a machine that currently has or had UPS Worldship installed on it. A different machine must be used. Abbreviations found in this document: PLD Package Level Detail AUF Alternate Upload Facility Please be aware that a Firewall can prevent UPS Online Compatible HTTP from accessing the Internet. Please check with your Network Administrator to ensure that internet access is available. The program needs to be installed from login with Administrator access. After installation, to run UPS Online Compatible HTTP, the login that installed the program MUST be used. If All Users is selected during installation, any user should be able to use this. If you receive Error #1426 when installing UPS Link, this usually refers to a prior installation of Worldship on the computer. Please call Dydacomp Technical Support at for assistance. International shipments will be sent to UPS WorldShip if you have this selected in addition to the UPS Online Compatible HTTP. If it is not selected, then the package information will need to be manually entered into UPS WorldShip. Mail Order Manager will NOT send international shipments through UPS Online Compatible Software. 4

5 Updating Mail Order Manager 1. Open M.O.M. by clicking on: and log in. 2. Navigate to: Help > MOM Auto Update Note: If you see the following, you don t have authorization: You will need a User ID with this option selected: 5

6 You should see the following screen: 3. Choose either UNC or Mapped Drive. Select the path where the momwin folder is located. Please Note: All workstations must have access to the path you entered, this is why UNC is the recommended method. 4. Once in the momwin folder, click the Make New Folder button. 5. Name the new folder update, then click OK. 6. XL users can navigate to any shared folder. NOTE: you may not select the MOMLocal6 folder or any folder that contains a momwin.exe file. Please Note: All workstations must have access to the path you entered, this is why UNC is the recommended method. 7. Select an Update Option. 8. Note: The option Use MOM Auto Update & Notify of new downloads is the recommended selection. 6

7 9. Click. This will download the latest momwin.exe and Help files from Dydacomp s server to the folder. 10. Click Save and log out of MOM. 11. When MOM starts (with the settings above), If your station is in need of an update, the following will appear: Followed by: 7

8 Setting up UPS Link 1. Navigate to 2. From the main menu, select Support Login. 3. Log in by entering your M.O.M. License # and Zip Code and choose Verify. 4. Select Miscellaneous Utilities and click Go. 8

9 5. Select UPSLink HTTP 228 New Install and save the file to your desktop. 6. From your Desktop, double click on the icon named upslink228newinstall.exe. You must be a User with Administrative Rights before continuing. 7. If you receive a warning message, simply click the Run button. 8. Click the Next button to start the installation. 9. Follow through the steps in the installation wizard. It should not be necessary to change any of the default selections in the wizard. 10. Click the Finish button when the last step is reached. 9

10 Note: When logging back into M.O.M., you may receive the following Error Click OK and it will allow you to access M.O.M. 10

11 Commissioning 1. Open Mail Order Manager. If you have multiple companies, select the company that you want to commission. To commission additional companies, see Add Shipper Function below. 2. In the Main Menu, choose Maintain > System Information > Global Parameters. Select the Shipping Tab, then the UPS sub tab. 3. Select the checkbox UPS Online Compatible and from the dropdown menu, select UPSLink HTTP for UPS Online 7 Compatible Interface. Choose the Settings button. 11

12 4. Choose the Communication Setup button in the bottom right corner of the screen. 12

13 5. In the Internet Connection Methods section, select the Direct Access checkbox. Note: Do NOT select Dial up Access, even if you access the Internet using a dial up connection. Ensure that you are connected to the Internet before continuing. Then, select the Next button. 6. In the Direct Access Setup section, enter any necessary proxy information. Note: If you connect through a Proxy server consult your network administrator for proxy information. Then, select the Test button. 13

14 7. There will be an attempt to connect through the Direct Access Communication Setup. Results of the access test will appear, you should receive the message below confirming a successful connection. Click OK. 8. If the test was successful select Next. (If the test was not successful, make the appropriate changes to the Connection Method and try again.) 9. Select the Finish button. 10. After successfully testing the Communication Method you must CLOSE MOM. 14

15 11. Open MOM again and accept the License Agreement. 12. In the Main M.O.M. screen, choose Maintain > System Information > Global Parameters. When the Global parameters screen opens, select the Shipping Tab, then the UPS sub tab. Select the Settings button next to UPS Online Compatible (UPSLink HTTP for UPS Online 7 Compatible Interface should still be the interface showing in the dropdown menu.) 15

16 13. Complete the following fields with your company information for: Shipper Name, Address, Contact Name, Zip Code, Phone, and UPS Shipper #. (If you have multiple warehouses, select the warehouse corresponding to the Shipper ID that you entered. For commissioning additional warehouses, see Add Shipper for Multiple Warehouses below.) 14. Select the Send button. 15. When the commissioning has completed, you will be notified if it has been commissioned successfully. Select OK to close this window. 16

17 16. You will return to the Shipping tab. Select the Settings button to verify that the Book # s, Page # and Mailbox ID were populated when successfully commissioned. Note: Proceed to the Add Shipper Function (below) if you have more than one company. The data that you enter for the other companies can be different from the first company that you commissioned. 17

18 Add Shipper Function for Multiple Companies This is used for commissioning multiple companies on the same computer after the first company has been commissioned. You cannot use the same Shipper ID for the multiple companies. 1. Open a company in Mail Order Manager that has not been commissioned and click on Maintain > System Information > Global Parameters, select the Shipping tab, and click on the checkbox next to UPS Online Compatible Interface. This will place a checkmark in that box. 2. Click on the Settings button to the right of the UPS Online Compatible Interface checkbox and complete the following fields with your own company information for: Shipper Name, Address, Contact Name, Zip Code, Phone, and UPS Shipper #. (Make sure that the phone number and zip code areas are NOT populated with hyphens or parentheses). 3. Verify that Add Shipper is marked. 4. Click the Send button and you will receive the following messages. 18

19 5. Select OK, the screen will close, and wait for at least an hour. 6. Select Options > UPS Online Compatible Interface > Check Mail and view all the that appears. If the Add Shipper confirmation is present, select Close and then Exit MOM. The company should now be commissioned and you can continue on to commission the next company. Note: You CANNOT Add Shipper to more than one company at a time. The first company that has the Add Shipper must be commissioned before moving on to Add Shipper for an additional company. 7. Repeat the above steps for each additional company to commission them on this machine. 19

20 Add Shipper for Multiple Warehouses This is used for commissioning multiple warehouses for a company on the same computer after the first warehouse has been commissioned. You cannot use the same Shipper ID for multiple warehouses. 1. Open the company in Mail Order Manager and click on Maintain > System Information > Global Parameters, select the Shipping tab. 2. Click on the Settings button to the right of the UPS Online Compatible Interface checkbox and complete the following fields should already be completed: Shipper Name, Address, Contact Name, Zip Code, Phone, and UPS Shipper #. (Make sure that the phone number and zip code areas are NOT populated with hyphens or parentheses). 3. From the Warehouse dropdown, select the warehouse that has not been commissioned. 4. Verify that the Add Shipper option is selected. 20

21 5. Click the Send button and you will receive the following messages. 6. Select OK, the screen will close, and wait for at least an hour. 7. Select Options > UPS Online Compatible Interface > Check Mail (see Check Mail below) and view all the that appears. If the Add Shipper confirmation is present, select Close and then Exit MOM. The warehouse should now be commissioned and you can continue on to commission an additional warehouse. Note: You CANNOT Add Shipper to more than one warehouse at a time. The first warehouse that has the Add Shipper must be commissioned before moving on to Add Shipper for the next warehouse. 8. Repeat the above steps for each additional warehouse to commission them on this machine. 21

22 Check Mail This option displays all mail messages sent from UPS to a particular commissioned station. Any received messages from UPS will be displayed here. In the Main Menu, choose Options > UPS Online Compatible Interface > Check Mail 22

23 Updating Commission Information If you need to change/modify/update any of the information in the Settings screen (Shipper Name, Address, Contact Name, Zip Code, and Phone), then select Update in bottom left corner & then choose Send. Note: If you are changing your Shipper ID #, then you will need to re commission. URC Update It is recommended that you periodically/monthly Check Mail (see Check Mail above) for updates to a new Version of URC. These updates are sent automatically and performing a Check Mail will update the URC. Modifying Flex FLEX is an escalated insurance for each shipment, which can be added to the existing shipping account contract. It offers coverage for items ineligible for standard carrier liability programs such as event tickets and negotiable instruments. Flexible Parcel Insurance also enables you to insure for values greater than the actual value of the item you are shipping. Refer to your corresponding UPS Representative to understand what particular products fall under FLEX. 23

24 There are 3 types of FLEX that are supported by our software: Basic, Expanded & Time In Transit. When enabling flex, you need to perform a Check Mail to activate. (See Check Mail above). Address Validation Address Validation is a free service from UPS. Once this is activated, each shipment s address is sent through UPS for validation and the zip code will be validated with a zip + 4. The address validation is then used for future shipments from that address. Perform a Check Mail to read the validated address(es). (see Check Mail above) Note: If a particular address is validated by UPS any changes made manually to the address, then the address will not be valid by UPS. 24

25 Daily Use Printing UPS compatible box labels or COD tags in M.O.M. 1. When using a Thermal Printer, make sure an ELTRON ORION thermal printer is used. Remember that if you will be using the special Laser Packing slip with one label (purchased from Software Forms) this thermal printer is only used for the creation of remaining box labels or COD tags that do not print initially on the special packing slips. In addition, this thermal printer uses a parallel (LPT) port & not a serial (COM) port and is set up as follows in Maintain, System Information, Global Parameters, Printer Output tab: 25

26 2. Verify that box or COD labels are printed for all UPS shipping methods, choose the appropriate settings as shown below in Maintain > Shipping Information > Shipping Methods > General Information tab. Note that the Shipping ID/Account field in all UPS shipping methods must contain your valid 6 character UPS shipper number and the box for Print Shipping Manifest/Report is checked. 26

27 Sending UPS information Using UPS Online Compatible Software Processing orders in MOM 1. Open the Order Processing Stage Selection screen 2. Verify that you have an active connection to the Internet. 3. Click on the checkbox between Stage 10 and Shipping to place a checkmark in that box. This is the stage that the information will be transferred. Any boxes that have a status of Ready to Ship will be processed and transferred to UPS. This process may be done multiple times within a day if desired. 4. Click on the Process button. 5. If you do not have the box must be confirmed for shipment option checked in Maintain > System Information > Global Parameters > Order Processing Design tab, please skip to Step 6. If you do have this option checked, the Shipment Confirmation Screen will open. Select the packages that will be shipped, then click the Print/Ship button. 27

28 6. The UPS Daily Shipment Detail Report will prompt to print. 7. The Printing Completion Status will open asking Were SHIPPING MANIFESTS Successfully Printed? Click the Yes button. 28

29 8. Mail Order Manager will Create file to send to UPS (the message will appear in the top right corner on Mail Order Manager). 9. After the file has been created, Mail Order Manager will Send file to UPS. 10. When the files have been sent, the Status to Upload to UPS window will open. Click the OK button. Note: If the transmission fails to be sent to UPS, then each time that Mail Order Manager is opened on the commissioned station it will want to send the failed PLD transmission. It will prompt A PLD transfer to UPS failed and MOM needs to Re send the information to UPS. Choose the Yes button to re send the information or the No button to close the message. 11. The UPS Barcode Summary Report will prompt to print. 29

30 Closing MOM When MOM is closed on a commissioned computer, a message will appear: Select Yes to complete the process with UPS. This should be done at least once each day. 30

31 Using the UPS Online Compatible Interface Options Menu Check Mail This option displays all mail messages sent from UPS to a particular commissioned station. 31

32 Re Send PLD File This option allows a successful PLD file on a particular commissioned station to be re sent to UPS. If Mail Order Manager successfully sends the UPS shipping information (the PLD file) to UPS and UPS does not receive the information, UPS will request the information to be sent again. Choosing Re Send PLD File will display a list of the successful PLD files sent by date. Highlight the date that needs to be resent and click the Re Send button. 32

33 Create AUF Diskette If a PLD file transmission has failed on a particular commissioned station for a specific amount of time, Choosing Create AUF Diskette will display a list of all PLD files sent by date, successful or not. When choosing Create AUF Diskette, Mail Order Manager will create a subfolder in MOMWIN called AUF. In the AUF folder Mail Order manager will create a *.msg file and control.ups file. Use a utility such as Winzip to zip (compress) the 2 files. The suggested name for the zip file is AUF.zip. the files to the necessary UPS Personnel. Reprint Manifest This option gives a list of ALL sent and un sent PLD files. The screen is similar to that in Re send PLD File. This can be done from any commissioned station. When a user commissions a workstation with UPS Online Compatible Software more than once and tries to reprint a manifest, MOM will show a dropdown of the different Mailbox IDs to allow all old manifests from older Mailbox IDs to be reprinted. Voiding a Package This option is only available: For orders having a ship date within 24 hours of the attempted void. By selecting the View/Edit button on the Packing tab of an order and not by resetting the order. Once voided, the package data will be sent to UPS as a voided package. These voids will not be included as part of the Driver Summary Barcode Report. When Should I Void a Package? Typically, packages are voided when a customer changes their mind about their order after the PLD was uploaded to UPS, but before the package is picked up. For example, on a given day, Mr. Shipit processes shipments at 12 noon. The customer calls at 2 PM to change their order (different item, different shipping method, cancels entire order, etc.). Realizing the package data was already sent to UPS but the driver hasn t taken it yet, Mr. Shipit voids the package. 33

34 How Do I Void a Package in M.O.M.? 1. From the Packaging tab of an order, highlight a box and select the View/Edit Box button. 2. The Edit Box Information screen will be displayed. Select the Void Package option. 34

35 3. A message will appear to alert you that this procedure will open your web browser and asks if you wish to continue. Select Yes. Warning: Voiding a package is final. If the package shipped, and UPS accounted for it, you will be billed for that shipment. Any attempt to void a package that was actually shipped will be billed for the full amount by UPS. 2. Enter any comments about the void that you wish to communicate to UPS in the provided field, e.g. Box was found in the shipping department after the driver left. Then click OK. 3. Your web browser will open and the new information will be sent to UPS to update your files to include the voided package. 4. In the Packing tab of the order, the Status of the package will now read Voided in UPS. Note: Voiding must be done on per package basis. 35

36 Note: Any attempted voids beyond the 24 hour limit will fail. Resetting an hour 24 hours after it was shipped will also fail. In these situations, the only available options would be to create an entirely new order or ship the existing package on the next pickup. Using Mail Order Manager to retrieve UPS information about a package 1. Click on the Packaging tab to display the information about the packages in the order. 2. Track Package button If a package from the list has been shipped, highlight it, and click on the Track Package button. This will open a web browser to the Tracking page referenced when in the Shipment URL field of the Shipping Method Maintenance screen, and display the tracking information about that package, such as status, delivery date and location and who signed for the package. Note: To use the Track Package button, there must be a connection to the Internet for the web page to be displayed. 36

37 Addendum Additional Handling Domestic shipments in the UPS system that require additional handling due to their size or packaging will be assessed an Additional Handling Charge. The charge applies to: Any article not fully encased in an outside shipping container. Any article encased in a metal or wood shipping container. Cans of pails not fully encased in a corrugated cardboard shipping container. Any package over 60 inches long. Early AM Early AM is available for Next Day and 2 nd Day based on destination. Variation in the time, whether it is 8AM, 8:30AM, 9AM, etc, will depend on the selected service (Next Day and 2 nd Day) and destination. However, you can change the arrival time in the Package Information screen if the expected time is later than the default time for that service and destination. 1. From the Packing tab of an order, highlight a box and select the View/Edit Box button. 2. Adjust the Alt. Delivery Time (½ hour increments) by selecting the up and down arrows. 37

38 Return Services (Call Tag ) If you send a shipment via UPS and then want the shipment to be picked up and returned to you, request a return service for 1 or 3 attempts. The UPS driver brings the package label to the pickup location and picks up the package. If the package cannot be picked up on the first attempt, the driver will attempt to pick up the package on each of the next two business days. If, after the number of attempts selected, the package has not been picked up, the driver will leave the label at the pickup location, and the customer must drop the package off at the UPS customer counter or shipping outlet. You pay for the cost of the shipping and a per package (not per shipment) return service fee. Refer to your UPS Rate and Service Guide for current rates and more information. Note: Return Service can be requested using any shipping method except Next Day. Select the Call Tag Item button to request a call tag and select the number of attempts. 38

39 Note: Mail Order Manager will produce and send the Return Service instructions to the UPS Main Office. All UPS Return Service labels are produced from the UPS Main Office, not from M.O.M., with the exception of the Print Return Label option, where return labels are printed locally at the shipper s station. (See Additional Return Services) 39

40 Additional Return Services No Attempts Print Locally This selection will allow the shipper to print the return label locally, and either enclose the label within a package or mail the label by itself with a current charge of.50 cents for the following services: Next Day Air, 2 nd Day Air, 3 Day Select and Ground. This label cannot NOT be attached to an empty box and must reach the recipient unused. No Attempts Print and Mail For this method, UPS will print the label and mail it to the recipient with a current service charge of $2.25 forthe following services: Next Day Air, 2 nd Day Air, 3 Day Select and Ground. No Attempts Electronic E mail This service will electronically transmit a link for the label via to the recipient with a current service charge of $1 for the following services: Next Day Air, 2 nd Day Air, 3 Day Select and Ground. No label will be printed in M.O.M., but UPS will send an to the recipient, giving them the ability to print the label. Dimensional Weight This is a standard formula that considers density when determining charges. The calculations are used to consider the amount of space a package will take up in relation to the actual weight of the package. Dimensional weight is the billable weight when the dimensional weight of a package measuring more than one cubic foot exceeds the actual weight. Dimensional weight is determined by multiplying the package length by the width by the height, then divide by 194 ( ( length x width x height)/194 ). The dimensional weight will only be available for services that involve Air (i.e Next Day Air). Oversize Package Type A package is considered oversize if: You select either UPS Ground or Standard (Canada) Service. Refer to your UPS Rate and Service Guide for current rates and more information. The package qualifies as Oversize 1, which means that the package weighs less that 30 pounds and the package size dimensions specified in the Length, Width, and Height fields are between 84 inches and 108 inches in combined length and girth. The billable weight for each OS1 package is 30 lbs. 40

41 The package qualifies as Oversize 2, which means that the package weighs less that 70 pounds and the package size dimensions specified in the Length, Width, and Height fields are between 108 inches and 130 inches in combined length and girth. The billable weight for each OS2 package is 70 lbs. The package qualifies as Oversize 3, which means that the package weighs less than 90 pounds and the package size dimensions specified in the Length, Width, and Height fields are between 130 inches and 165 inches in combined length and girth. The billable weight for each OS3 package is 90 lbs. Shipment Notification Shipment Notification allows you to automatically transmit an e mail message to your customer or a third party informing them of the details associated with the shipment such as: Date the shipment was sent. Date the shipment is scheduled to be delivered. Tracking number Reference numbers. Merchandise description To activate Shipment Notification, users must contact their UPS account representative to activate this service. This is an that is sent directly from UPS and is not related to the Mail Order Manager Shipment Confirmation Notice. The Mail Order Manager Shipment Confirmation Notice is setup and sent independently from the UPS shipment notification. Trace Tracing a package will allow you to obtain a letter from UPS with the information regarding the package. It will state when the package was delivered, who signed for it and if there were any errors. Time In Transit This shows you the amount of time that it will take for the package to reach the destination. Tracking Tracking a package will use the UPS tracking number to show the tracking information of the package, such as status, delivery date and location and who signed for the package. 41

42 Flexible Parcel Service FLEX is an escalated insurance for each shipment, which can be added to the existing shipping account contract. It offers coverage for items ineligible for standard carrier liability programs such as event tickets and negotiable instruments. Flexible Parcel Insurance also enables you to insure for values greater than the actual value of the item you are shipping. Refer to your corresponding UPS Representative to understand what particular products fall under FLEX. There are 3 types of FLEX that are supported by our software: Basic, Expanded & Time In Transit. When enabling flex, you need to perform a Check Mail to activate. (see Check Mail above) Saturday Pickup With UPS Saturday Pickup, your packages arrive with the same time commitment as those shipped on Friday. Saturday pickup of domestic overnight and two day air packages is available from most U.S. locations Saturday shipments receive the same delivery time commitments as shipments picked up on Friday. Not available in Hawaii. Refer to your UPS Rate and Service Guide for current rates and more information. 1. Click the View/Edit Box button for a box from the Packaging tab of an order. 2. Place a checkmark in the Saturday Pickup checkbox. 42

43 Saturday Delivery Saturday delivery service is available for UPS Next Day Air shipments. Available to all destinations where UPS Next Day Air Early A.M. service is available Monday through Friday. Saturday Delivery is guaranteed for arrival by 9:00 or 9:30 a.m., one hour later than the weekday guaranteed delivery time. Available to all destinations where the weekday guaranteed delivery time for UPS Next Day Air is either 10:30 a.m. or 12:00 noon. Saturday Delivery guarantees arrival by 12:00 noon or 1:30 p.m., one and one half hours later than the weekday guaranteed delivery time. Available to major metropolitan areas in the U.S. from key business centers around the world. Delivery time will vary depending on the destination postal code. Refer to your UPS Rate and Service Guide for current rates and more information. 1. Saturday Delivery needs to be set up as a shipping method in MOM. Select Maintain > Shipping Information > Shipping Methods. 2. Either modify a method that is already set up or select the New button to create a new method. 3. Enter a Shipping Method Code and Description and choose Package Carries as UPS, Zone Table as UPS Next Day Air Zone Table, and select a Cost Table with Sat Delivery Rates. 4. Complete the rest of the Shipping Method and then select the Save button. 43

44 Delivery Confirmation To verify the arrival of your package or shipment, UPS offers three types of optional delivery confirmation services, available to all UPS domestic service levels. These include: Delivery Confirmation Provides automatic confirmation of delivery for any package you designate Delivery Confirmation Signature Required Provides automatic confirmation with a printed copy of the recipient's digital signature Delivery Confirmation Adult Signature Required Provides automatic confirmation with a printed copy of the adult recipient's digital signature. The adult must be at least 21 years of age. Verbal Confirmation (additional service) One of the delivery confirmation options you have when you send a package UPS Next Day Air Early A.M. When you use this service, UPS will call you to confirm delivery of your package. Refer to your UPS Rate and Service Guide for current rates and more information. 44

45 Quantum View Quantum View Outbound (Fee Based) Provides hourly updates about your outbound packages in a secure Web environment. Quantum View Outbound provides a view of the packages you ship using your UPS Accounts. Refer to your UPS Rate and Service Guide for current rates and more information. 1. While in an order, from the Packaging tab, select a box and click the View/Edit Box button. 2. Select the method of Quantum View Notify, either , Fax, or None. 3. Select the Type: Ship for package level notification message to individual(s) regarding the shipment (including date, time, and name of recipient) of a package; Exception for a package level notification message to individual(s) when the scheduled day of delivery changed requiring a rescheduled day of delivery ( only); or Delivery for a package level notification message to individual(s) regarding the delivery (including date, time, and name of recipient) of a package ( only). 45

46 Quantum View Inbound (Fee Based) Provides hourly updates about your inbound packages in a secure Web environment. With Quantum View Inbound, you can see the UPS packages being sent to you by multiple vendors. Refer to your UPS Rate and Service Guide for current rates and more information. 1. While in an order, from the Packaging tab, select a box and click the View/Edit Box button. 2. Select the method of Quantum View Notify, either , Fax, or None. 3. Select the Type: Inbound. Excess Value Insurance Each UPS domestic package shipment is automatically protected by UPS against loss or damage up to a value of US$100. Excess Value Insurance provides protection above US$100. Excess Value Insurance does not provide any protection for packages or letters having an actual value in excess of US$50,000 even if a lesser amount is specified in the insured value field. Excess Value Insurance is provided by a third party insurance company. International air shipments may be governed by the Warsaw Convention, including its liability limitations Modified 6/22/