Executive Summary
|
|
- Ira Barnett
- 6 years ago
- Views:
Transcription
1
2 1 ABOUT THE SURVEY In 2013, SMPS partnered with Dynamic Benchmarking to develop a customized, dynamic marketing compensation and metrics survey platform. The platform was built and tested in early 2014 and launched to members in July. As of December 2014, 1,027 individuals have entered data into the survey platform. (2013 data was collected in the survey.) Data contained in the SMPS Marketing Compensation and Metrics Survey has been entered by individual professionals working in marketing and business development, primarily in the A/E/C industry. Data for this executive summary was retrieved in December 2014, and is based off of 2013 data. This is an online survey utilizing a dynamic platform. Data entry is year-round, which allows SMPS members the ability to enter and compare data on an ongoing basis rather than once a year as part of a static report.
3 Table of Contents: A Snapshot of Participants 2 Certification and Jobs 3 Role of Designation on Salary 4 Change and Employment 5 Job Responsibilities 6 Primary Discipline 7 Marketing Expenses 8 Client Satisfaction 9
4 2 A snapshot of participants HIGHEST LEVEL OF EDUCATION 4% 3% 2% 1% 18% Bachelor s Degree Master s/professional Degree Associate s Degree High School or equivalent Other Vocational/Technical School 72% DEMOGRAPHICS The median age of participants for the SMPS Marketing Compensation and Metrics Survey was 35 85% of participants were female and 15% were male Participants have worked a median of 10 years in the profession 12% of participants were located in the state of California and 21% were located within the Pacific Region (AK, WA, OR, CA, HI) EDUCATION The majority of respondents (72%) reported that they earned a bachelor s degree. For those with a degree, the top fields of study were: Other (29%) Marketing (24%) Business administration (20%) Communications (17%)
5 3 certification and Jobs The majority of participants identified their job function as being either a marketing coordinator or a marketing manager. Principal-in-Charge of Marke ng 3 Chief Marke ng Officer 4 JOB FUNCTION Business Development Director Business Development Manager Marke ng Director Marke ng Manager Marke ng Coordinator 32 Marke ng Assistant (Administrator) PERCENTAGE JOB INFORMATION 95% of respondents worked in marketing, business development, or another related position for an architectural, engineering, planning, interior design, construction, or specialty consulting firm 3% worked in marketing, business development, or other related position for a different type of firm 1% were employed or self-employed in a position unrelated to marketing 1% were consultants CERTIFICATIONS AND DESIGNATIONS While 59% reported not having a certification or designation, 27% reported they were Certified Professional Services Marketers (CPSMs). 10% of CPSMs indicated that they received additional financial compensation from their firm upon earning the designation. 3% of CPSMs noted that they received a promotion upon earning the designation.
6 4 ROLE OF DESIGNATION ON SALARY $20,000 $16,880 $15,000 $10,000 $6,880 $5,000 $0 $0 No Designa on Any Designa on (includes CPSM) CPSM Cer fica on THE ROLE OF PROFESSIONAL DESIGNATION In our survey, participants with the CPSM designation (Certified Professional Services Marketer) reported a median annual income that was $16,880 greater than participants with no designation. Finally, those survey participants with any designation reported an annual median salary that was $6,880 more than those participants with no designation. CPSMs also reported a median annual income that was $10,000 greater than those with any designation (including CPSM).
7 5 change and employment Out of Work 3% Received a Promo on Went to Work for a Different Employer Change in Job Title 17% 19% 19% None 59% 0% 20% 40% 60% 80% CHANGING TIMES In 2013, participants experienced the following changes at work: 19% went to work for a different employer 19% had a change in job title 17% received a promotion 3% were out of work Respondents have worked for their current employer for a median of 4 years and have been involved in a marketing role in the A/E/C industry (for any employer) for a median of 8 years. The median number of hours worked per week was 45.
8 6 job responsibilities 40% 35% 30% 25% 20% 15% 10% 5% 0% 35% 10% 10% 10% 6% 5% 5% Participants reported that they spend 35% of their time working on proposals. The rest of their time is spent on client and business development, marketing planning, promotional activity, other, management, and marketing research respectively.
9 7 PRIMARY DISCIPLINE Engineering Architecture Construc on Management Construc on/contrac ng Architecture/Engineering Other Geotechnical engineering Landscape architecture Environmental engineering Marke ng consul ng Interior design Design/Build 3% 2% 2% 1% 1% 1% 8% 14% 13% 12% 12% 0% 5% 10% 15% 20% 25% 30% 35% 31% THE FIRMS Firms operate a median of 4 offices. The scope of firm operations were reported to be: 35% Multi-state/regional 24% Worldwide 23% National 11% Statewide 7% Local 22% of firms maintain an office outside of the United States: 20% Asia 17% Middle East, 16% Europe 15% Canada 11% Australia and South America 8% Pacific Rim 7% Africa 31% of participants reported their firm s primary discipline was engineering, followed by 14% architecture, 13% construction management, 12% construction/contracting, and 12% architecture/engineering. EMPLOYEES A median of 130 employees were employed by firms at all offices. In 2013, the number of marketing-related full-time employees (FTEs) in the firm remained the same for 57% of respondents while it increased for 34%, and decreased for 8%. A median of 50 FTEs were employed at your office only. Of those employees, two FTEs (median) were primarily involved with marketing, two FTEs (median) were involved with marketing as well as other areas, and 38 FTEs (median) had no marketing involvement.
10 8 MARKETING EXPENSES Out-of-House Consultant expenses Technology expenses Planning and research expenses Promo on expenses (pr, collateral, adver sing, etc.) BD expenses (proposal dev, leads, short list presenta on, etc.) Compensa on & Fringe Benefits for Non-Marke ng Personnel Compensa on & Fringe Benefits for BD & Marke ng Personnel 3% 5% 3% 5% 2% 20% 38% 0% 5% 10% 15% 20% 25% 30% 35% 40% MARKETING STATISTICS The total marketing expense as a percentage of Office Net Revenue (including all personnel and non-personnel expenses) was 5% (median). Compensation and Fringe Benefits for business development and marketing personnel accounted for 38% of that total. MARKETING PLANNING 71% of participants reported that their firm has a marketing plan. 65% percent reported that the firm prepares a marketing budget. Statistics on the median marketing budget and changes in marketing spending are also available in the survey platform.
11 9 CLIENT SATISFACTION Face-to-Face interview 40% CLIENT ACTIVITIES This survey also asked participants to report on the number of projects the firm pursued, the number of projects won, and the firm hit rate. Proposal statistics and costs, shortlist statistics, information on the go/no-go process, client satisfaction, and CRM software questions were also added to the survey. Participants reported that 64% of firms measure client satisfaction. Face-to-Face interviews are used 40% of the time followed by surveys (30%), and phone surveys (20%). ACCESS TO THE SURVEY The is available to individuals holding active membership in the Society for Marketing Professional Services (SMPS) for free if they enter a required percentage of data; it is also available on an annual subscription basis to members electing to not enter data for $99 and to nonmembers for $199. REPORTS YOU CAN RUN Survey questions can be filtered on factors including state, region, role/responsibility, years in the profession, education level, field of study, and professional designation (depending on the number of responses received). Firm-related questions can be filtered by state, region, firm discipline, firm operations, number of offices, office gross revenue or office net revenue, total FTEs, and more. Filtering may provide a more accurate comparison. If a person joins SMPS, and enters 40% of the data, he or she will receive a free, year-long subscription to the Marketing Compensation and Metrics Survey. For more information, visit:
12 The Society for Marketing Professional Services (SMPS) is a community of marketing and business development professionals working to secure profitable business relationships for their A/E/C companies. Through networking, business intelligence, and research, SMPS members gain a competitive advantage in positioning their firms successfully in the marketplace. SMPS offers members professional development, leadership opportunities, and marketing resources to advance their careers. SMPS is the only organization dedicated to creating business opportunities in the A/E/C industry. Companies tap into a powerful national and regional network to form teams, secure business referrals and intelligence, and benchmark performance. SMPS was created in 1973 by a small group of professional services firm leaders who recognized the need to sharpen skills, pool resources, and work together to build their businesses. Today, SMPS represents a dynamic network of 6,000+ marketing and business development professionals from architectural, engineering, planning, interior design, construction, and specialty consulting firms located throughout the United States and Canada. The Society and its chapters benefit from the support of 3,700 design and building firms, encompassing 80% of the Engineering News Record Top 500 Design Firms and Top 400 Contractors. SMPS Headquarters 123 N. Pitt Street Suite 400 Alexandria, VA Phone: info@smps.org Website: smps.org
2019 SPONSORSHIP PACKAGES
2019 SPONSORSHIP PACKAGES Friends of SMPS Fort Worth The Society for Marketing Professional Services (SMPS) mission is to advocate for, educate, and connect leaders in the building industry. SMPS is the
More informationWhat is SMPS? SMPS offers members professional development, leadership opportunities, and marketing resources to advance their careers.
The Power of SMPS What is SMPS? SMPS is a community of marketing and business development professionals working to secure profitable business relationships for their A/E/C companies. Through networking,
More informationLAW FIRM RECRUITING & DEVELOPMENT SURVEY
LAW FIRM RECRUITING & DEVELOPMENT SURVEY COPYRIGHT 2017 MAJOR, LINDSEY & AFRICA LLC. ALL RIGHTS RESERVED. CONTENTS The Participants... 3 Professional Responsibilities... 5 Finding Talent... 11 Satisfaction...
More informationCERTIFICATIONS IN HUMAN RESOURCES. PHRi TM Professional in Human Resources - International TM PHRi. Exam Content Outline
CERTIFICATIONS IN HUMAN RESOURCES PHRi TM Professional in Human Resources - International TM 2018 PHRi Exam Content Outline PHRi Exam Content Outline At-a-Glance: PHRi Exam Weighting by Functional Area:
More informationAIA Practice Management Knowledge Community :00 am (PST) Prepared by A3K Consulting Copyright 2012, All Rights Reserved
AIA Practice Management Knowledge Community 10.18.12 10:00 am (PST) Prepared by Copyright 2012, All Rights Reserved 1 Karen Compton, CPSM 15+ years AEC experience Principal of (CA) Nationally recognized
More informationGlobal Coaching Study
Global Coaching Study Executive Summary Revised February 2008 Overview of Study Background and Methodology The ICF Global Coaching Study was launched on September 22, 2006, with close to 30,000 coaches
More informationWorldwide IT Benchmark Report 2006: Introduction: Executive Summary
Publication Date: Research ID Number: Worldwide IT Benchmark Report 2006: Introduction: Executive Summary Jed Rubin Dr. Howard Rubin Provides a high level overview of the findings from the 2006 edition
More informationTABLE OF CONTENTS ONLY
TABLE OF CONTENTS ONLY Business Continuity Compensation Report - United States of America Compensation Review May 2017 Benchmarking. Plan Ahead. Be Ahead. Data collected between January March 2017 with
More informationTABLE OF CONTENTS ONLY
TABLE OF CONTENTS ONLY Business Continuity Compensation Report - United States of America Compensation Review July 2015 Benchmarking. Plan Ahead. Be Ahead. Data collected between February May 2015 with
More informationKey Channel Sales Metrics You Must Track
Key Channel Sales Metrics You Must Track What You Measure Is What You Get When it comes to sales, it becomes much more than that: it s a practice that drives the future sustainability and growth of a company.
More informationGender Pay Gap Report 2019 V2 / 19 March 2019 / BMK-EN GENDER PAY GAP REPORT 2019
Gender Pay Gap Report 2019 V2 / 19 March 2019 / BMK-EN-10007 GENDER PAY GAP REPORT 2019 FOREWORD I truly believe an equal world is a fairer, safer, more productive and happier world. Inclusiveness and
More informationGRI Standard Disclosure Title Page number(s), URL(s) and/or Direct Response
45 GRI Standard Disclosure Title Page number(s), URL(s) and/or Direct Response General Disclosures GRI 102: General Disclosures 2016 102-1 Name of the organization Daniel J. Edelman, Inc. ( Edelman within
More informationIntroduction Review of QAD Enterprise Solutions What s Next:
Introduction Review of QAD Enterprise Solutions What s Next: - Present the Discovery phase results - Identify areas of opportunity - List ideas for potential gains - Prove why QAD is the best solution
More information2012 Data Professional Salary Survey. Published by
2012 Data Professional Salary Survey Published by Executive Summary This survey was undertaken by SiSense to help data professionals worldwide understand what drives compensation and job security in the
More informationProcurement BPO Market Forecast: ~~~
Procurement BPO Market Forecast: 2009-2013 ~~~ Market Assessment November 2009 PROCUREMENT OUTSOURCING MARKET FORECAST: 2009-2013 About is a specialist BPO analyst company. provides buy-side and sell-side
More informationECONOMICS OF CANDIDATE RELATIONSHIP DATABASES Summary
A Study by Taleo Research Contact for Taleo Research: research@taleo.com www.taleo.com Contact for Taleo: info@taleo.com 888-836-3669 Analytics and Strategies for Global Workforces About this Report For
More informationJune 2016 Issue 05/2016
CBOK 2015: THE TOP 7 SKILLS CAEs WANT Building the right mix of talent for your organisation This report is part of the 2015 Global Internal Audit Common Body of Knowledge (CBOK) Practitioner Study series.
More informationPostgraduate Diploma in Social Media Studies
2017 Postgraduate Diploma in Social Media Studies Awarded by University of California Irvine Extension 2017 2 Accelerate your Career Improve Your Career Options with a Professional Postgraduate Diploma
More informationOn ,000 20,000 10,000. Learning and development. Compensation and incentives. Effectiveness and efficiency. Competence and qualifications
Strategy, performance and responsibility UBS relies on the expertise and commitment of its employees to meet clients needs. For employees, UBS s wide range of businesses, global career opportunities and
More informationISM OVERVIEW OUTCOMES MATTER. ISM CAN HELP. instituteforsupplymanagement.org
OUTCOMES MATTER. ISM CAN HELP. ISM OVERVIEW instituteforsupplymanagement.org The ISM mission is simple We advance the practice of supply management to drive value and competitive advantage, and contribute
More informationWorldwide Microsoft Dynamics Recruitment
Worldwide Microsoft Dynamics Recruitment Introduction Staffing is often the most difficult, and yet, the most overlooked part of any dynamics project. At Hunter Charles we focus on the supply of Microsoft
More informationLEADINGedgeforum. The Future is More Predictable than You Think A Workbook for Value Chain Mapping. Executive Summary.
November 2013 LEADINGedgeforum The Future is More Predictable than You Think A Workbook for Value Chain Mapping Executive Summary Simon Wardley David Moschella THE FUTURE IS MORE PREDICTABLE THAN YOU THINK
More informationGet ready for a career that exceeds your expectations. WE RE hiring! Join our team in Asia Pacific
Get ready for a career that exceeds your expectations. WE RE hiring! Join our team in Asia Pacific More than you expect at Allegis Group Why choose a career in recruitment? At Allegis Group we offer something
More informationJOB OFFER FOR AN EXECUTIVE DIRECTOR AT THE WORLD FEDERATION OF SCIENCE JOURNALISTS (WFSJ)
1142 rue Marie-Anne est, Suite 33, Montréal, QC H2J 2B7, Canada JOB OFFER FOR AN EXECUTIVE DIRECTOR AT THE WORLD FEDERATION OF SCIENCE JOURNALISTS (WFSJ) Recruiter: World Federation of Science Journalists
More informationWorldwide Assurance for Employees of Public Agencies (WAEPA) Deputy Executive Director Position Profile December, 2014
Worldwide Assurance for Employees of Public Agencies (WAEPA) Deputy Executive Director Position Profile December, 2014 This profile provides information about WAEPA and the position of Deputy Executive
More informationTHE AEC METRICS HANDBOOK
150 350 550 The AEC Metrics Handbook THE AEC METRICS HANDBOOK 300 400 250 200 450 500 100 0 650 700 600 50 36 38 40 42 35 37 39 41 A Guide to Measuring Your Firmʼs Health published by: ABOUT US Cosential
More informationManaging Infrastructure Assets
Managing Infrastructure Assets Comprehensive and certified training Pretoria, South Africa July 17-19, 2017 Workshop International Road Federation The Road Industry s Most Trusted Brand in Continuing Education
More informationIntegrated Value-Added Services. Tom Dolan President, Xerox Global Services
Integrated Value-Added Services Tom Dolan President, Xerox Global Services Current Sales Activity: A Compelling View of Xerox s Value-Add Top 10 brokerage firm wants to optimize its office asset management
More informationAgenda. About Us. Why Simulation. Overview of Business Strategy Game. Courses Covered. Getting Started
egalactic Agenda About Us Why Simulation Overview of Business Strategy Game Courses Covered Getting Started About Business Strategy Game (BSG) BSG Competition-based strategy simulation game Delivered online
More informationMAKING CNOOC NEXEN S AURORA SHINE
MAKING CNOOC NEXEN S AURORA SHINE 6 GROUP WHO WE ARE & WHAT WE DO Established 10 years ago with an aim of hiring the very best executive talent for our clients, 6 Group has become a trusted partner across
More informationGender pay gap report. March 2018
Gender pay gap report March 2018 Introduction As you will be aware, new legislation is now in force which requires employers with more than 250 employees to publish their gender pay gap. Our results, which
More informationISA UPDATE 2015 LEADERSHIP WORKSHOP
ISA UPDATE 2015 LEADERSHIP WORKSHOP 2014 A YEAR IN REVIEW 2014 IN REVIEW 2015 2016 PRIORITIES Development of Field Technician Program ISA TOP PRIORITIES FOR FY2015/2016 Credential Planning and Revision
More informationContents. Gender pay gap statement 2017/18. Gender pay gap report for snapshot date 5th April Gender pay gap statement 2017/18
Gender pay gap statement 2017/18 Gender pay gap report for snapshot date 5th April 2017 Contents 1 Message from our CEO At The Challenge we understand that the UK has become much more varied by age, ethnicity
More informationTo better serve our clients specific needs, we have developed three separate organizations: PinPoint Solutions, Westport Intl, and Scarlett Surveys. Through these three companies we define the right framework
More informationBusiness Development Executive For Revenew International
Position Specification Business Development Executive For Revenew International Karina Tran Human Resources Business Partner ktran@revenew.net 713.203.4091 281.276.4514 713.583.6809 Revenew International,
More informationManaging Infrastructure Assets
Managing Infrastructure Assets Comprehensive and certified training Pretoria, South Africa July 17-19, 2017 Workshop International Road Federation The Road Industry s Most Trusted Brand in Continuing Education
More informationPARTNERING WITH SYSPRO USA 10 Winning Reasons for Reseller Success
PARTNERING WITH SYSPRO USA 10 Winning Reasons for Reseller Success SYSPRO s Channel Partner Program is characterized principally by our commitment to a partnership in the truest sense of the word: a two-way
More informationOUR PEOPLE. Asia and Africa, and to further valuable asset, and a primary. We view our people as our most
33 OUR PEOPLE We view our people as our most Asia and Africa, and to further Employees by Nationality valuable asset, and a primary business growth in our existing reason for our continuous growth locations.
More informationCertified Recruitment Specialist. Contents are subject to change. For the latest updates visit
Certified Recruitment Specialist Page 1 of 11 Why Attend The function of recruitment and selection plays a key role in the entry of new employees into the organization. As such, it has an overwhelming
More informationBeyond Measure jdpower.com Appliance Retailer Satisfaction Study
Beyond Measure jdpower.com 2017 Appliance Retailer Satisfaction Study 2017 Appliance Retailer Satisfaction Study Publish Date: July 12, 2017 As the expectations of home appliance purchasers continue to
More informationASAE Presentation at ANDAMOS Annual Meeting. John H. Graham IV, FASAE, CAE President & CEO ASAE
ASAE Presentation at ANDAMOS Annual Meeting John H. Graham IV, FASAE, CAE President & CEO ASAE About ASAE Formed in 1920, ASAE is the principal membership organization and voice for the association community.
More informationGlobal Workforce Analytics: The Next Big Thing? Featuring: Linda E. Amuso Radford Dan Weber Radford
Global Workforce Analytics: The Next Big Thing? Featuring: Linda E. Amuso Radford Dan Weber Radford Session Agenda Creating a Foundation for Analytics People & Spend Analytics Performance & Spend Analytics
More informationThe Enterprise of the Future
The Enterprise of the Future Volatile markets, shifting demand for skills, and emerging technology require organizations and their workforces to adapt. Integrating global talent separated by cultural differences
More informationRISK GOVERNANCE MASTER CLASS
Enterprise Risk Management Academy GLOBAL Center for Risk Management & Sustainabilities RISK GOVERNANCE MASTER CLASS TRAINING & CERTIFICATION FOR SENIOR MANAGERS AND BOARD MEMBERS SOUTHEAST ASIA Bangkok,
More informationSITSI Global Datamart
SITSI Global Datamart Local Software and IT Services Market Expertise on a Global Scale MARKET RESEARCH FROM PAC Every journey needs direction PAC s unrivaled breadth, quality and depth of market data
More informationSPONSORED BY EHS & SUSTAINABILITY SALARY REPORT
SPONSORED BY 2017 EHS & SUSTAINABILITY SALARY REPORT Letter from the Executive Director The responsibilities of those managing the environment, health and safety, and sustainability (EHS&S) function in
More informationGlobal BPO Market Forecast: ~~~
Global BPO Market Forecast: 2008-2012 ~~~ Market Assessment June 2008 GLOBAL BPO MARKET FORECAST: 2008-2012 About is a specialist BPO analyst company. provides buy-side and sell-side organizations with
More informationICAEW GENDER PAY REPORT ICAEW GENDER PAY GAP REPORT 2017 GENDER PAY GAP. icaew.com
ICAEW GENDER PAY REPORT ICAEW GENDER PAY GAP REPORT 2017 GENDER PAY GAP 1 icaew.com Our gender pay gap rom April 2017, organisations employing more than 250 staff must publish specific data with regard
More informationINTERNAL MOBILITY Report Summary
A Study by Taleo Research Contact for Taleo Research: research@taleo.com www.taleo.com Contact for Taleo: info@taleo.com 888-836-3669 An Internet Intelligence Report About this Report Internal Mobility
More information2012 Data Professional Salary Survey. Published by
2012 Data Professional Salary Survey Published by Executive Summary This survey was undertaken by SiSense to help data professionals worldwide understand what drives compensation and job security in the
More informationUsing Metrics to Improve Your Third-Party Risk Management Program
Using Metrics to Improve Your Third-Party Risk Management Program Presented by Randy Stephens & Michael Volkov Copyright 2017 NAVEX Global, Inc. All Rights Reserved. Page 0 Agenda NAVEX Global s 2017 Third-Party
More informationSHRM CUSTOMIZED HUMAN CAPITAL BENCHMARKING REPORT
SHRM CUSTOMIZED HUMAN CAPITAL BENCHMARKING REPORT THANK YOU FOR ORDERING A SHRM CUSTOMIZED HUMAN CAPITAL BENCHMARKING REPORT Your report is based on the following criteria: SELECTION CRITERIA Industry:
More informationCorporate Recruiters Survey Report 2017
Market Intelligence Corporate Recruiters Survey Report 2017 The is a product of the Graduate Management Admission Council (GMAC), a nonprofit organization of 220 leading graduate business schools from
More informationROI CASE STUDY INTACCT TOA TECHNOLOGIES
ROI CASE STUDY INTACCT TOA TECHNOLOGIES THE BOTTOM LINE TOA Technologies deployed Intacct to automate its business processes, help its accountants process more transactions, create automated workflows,
More informationNational Accounts 2015: A Guide to Benchmarking, Budgets & Productivity
BenchMark Series: National Accounts National Accounts 2015: A Guide to Benchmarking, Budgets & Productivity Spring 2015 Study Overview The importance of the National Accounts function continues to rise
More informationGender Pay Report 2017 Creditsafe Business Solutions Ltd
Gender Pay Report 2017 Creditsafe Business Solutions Ltd Registration Number: 03836192 Sic Code: 82990 Registered Address: BRYN HOUSE, CAERPHILLY BUSINESS PARK, CAERPHILLY. CF83 3GR Sic Desc: OTHER BUSINESS
More informationStrategic Plan Groupe BPCE
Strategic Plan Groupe BPCE 2018-2020 For all additional information, please refer to the full presentation available on the Groupe BPCE website: www.groupebpce.fr/en - 1/5 - Groupe BPCE launches its 2018-2020
More informationSECTION 1: Salary and Workplace Issues
state of the industry report A Report By Prospect and PublicAffairsAsia 2018 SECTION 1: Salary and Workplace Issues An Annual Report By Prospect and PublicAffairsAsia To download the full report visit:
More information2018 Gender Pay Gap Report
2018 Gender Pay Gap Report introduction Edelman is committed to a diverse and inclusive workforce where everyone is valued equally, and all employees feel respected. We have robust processes in place to
More informationC O L L A B O R A T I V E & C U S T O M I Z A B L E H R P L A T F O R M
HR YOUR WAY LANTERIA HR C O L L A B O R A T I V E & C U S T O M I Z A B L E H R P L A T F O R M WHY LANTERIA All HR data stored in one place Easily manageable leave policies Complete control over compensations
More informationMedical Group Management Association
Medical Group Management Association Our members are equipped with the knowledge and tools MGMA to lead high-performance - Making a complicated physician group job practices less complicated in a complete
More informationRA Survey Appendix 1. All questions and answers and Additional insights. TM Forum Revenue Assurance Team TM Forum 1 V2015.4
RA Survey Appendix All questions and answers and Additional insights TM Forum Revenue Assurance Team 06 TM Forum All questions and answers 6 7 8 Respondent Profiles Page RA Organizations and Maturity Page
More informationCustomer Experience Creating Value Through Mckinsey
CUSTOMER EXPERIENCE CREATING VALUE THROUGH MCKINSEY PDF - Are you looking for customer experience creating value through mckinsey Books? Now, you will be happy that at this time customer experience creating
More informationHIT THE MARK Implementing a Successful Business Development Program
HIT THE MARK Implementing a Successful Business Development Program Presented by: Jennifer Yoder, CPSM Senior Associate Rone Engineering IF ONLY IT WERE THIS EASY 1 Create a BD Culture 2 Top Down Leadership
More informationGlobal Headquarters: 5 Speen Street Framingham, MA USA P F
Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com WHITE PAPER A I D T O R E C O V E R Y : T H E E C O N O M I C I M P A C T O F I T, S O F T W A R E,
More informationAs always, ITSMA will hold individual company data in strict confidence. Data will only be reported in aggregate.
Welcome ITSMA's annual "give-to-get" survey on marketing trends and spending provides vital data and insight that marketers need to benchmark their performance. This study is a critical component of the
More informationIBM benchmarks demonstrate the effectiveness of Service Delivery Models for Finance and Operations functions
IBM Institute for Business Value IBM benchmarks demonstrate the effectiveness of Service Delivery Models for Finance and Operations functions Benchmark data quantifies the value of shared services and
More informationCalculating gender pay
GENDER PAY GAP REPORT March 2018 BACKGROUND This is Benchmark s first report based on the UK s new gender pay reporting requirements. Data in this report relates to Benchmark UK employees only. As Benchmark
More informationPuneet Mahindroo & Maunik Thacker
Puneet Mahindroo & Maunik Thacker 90 years of HSMAI Who is HSMAI today? o We are the largest & most active hospitality marketing association in the world o 90-year- new professional association (Non Profit)
More informationBPA Quality White Paper Customer Effort in the Utility Industry
BPA Quality White Paper Customer Effort in the Utility Industry BPABuilder... the Complete Solution to Build a Quality Customer Experience Revolutionary Insight. Exceptional Results. BPA Quality Monitoring
More informationPRACTICE MANAGEMENT Master Your Practice. Make your firm more efficient and profitable by leveraging our practice management tools and expertise
PRACTICE MANAGEMENT Master Your Practice Make your firm more efficient and profitable by leveraging our practice management tools and expertise By working with AssetMark, you access our history and expertise
More informationMinnesota Building Officials
Minnesota Building Officials Results of a 2014 Survey A demographic survey of Minnesota Building Officials conducted by the Minnesota Construction Codes and Licensing Division (CCLD) in cooperation with
More informationAIM HIGHER. Take your security career to new heights
AIM HIGHER Take your security career to new heights As a security professional, you re constantly monitoring your environment, assessing myriad variables to protect and grow your enterprise, and always
More informationWe are target partners Your premier HR and Consulting partner
We are target partners Your premier HR and Consulting partner Introduction to target partners Target Partners started in 2007 Over the years, we have established ourselves as a reliable partner to our
More informationSupply Chain Management Adoption Trends and Customer Experience
TECHNOLOGY ADOPTION SERIES Supply Chain Management Adoption Trends and Customer Experience February 2013 In Brief Competitive pressures, globalization and increasingly complex offshore manufacturing relationships
More informationMcGREGOR BOYALL ASSOCIATES
McGREGOR BOYALL ASSOCIATES mcgregor-boyall.com Contents Page About Us 3 Our History 4 Financial Services 5 Commerce & Industry 6 Why McGregor Boyall 7 Corporate Values 8 Quality & Diversity 9 Contact Us
More informationBOTTOMLINE TECHNOLOGIES Gender Pay Gap Report. bottomline.com/uk
BOTTOMLINE TECHNOLOGIES 2017 Gender Pay Gap Report 2017 Gender Pay Gap Report At Bottomline Technologies, we embrace the UK government s new legislation requiring businesses with more than 250 employees
More informationPAREXEL PARTNER PROGRAM. Broaden your reach with a partner you can trust
PAREXEL PARTNER PROGRAM Broaden your reach with a partner you can trust YOUR JOURNEY. OUR MISSION. Combining technology and services to provide the right solution to help you and your clients succeed REGARDLESS
More informationGlobe 24-7 Executive Search
Executive Search Designing and executing customised Executive Search for senior level assignments within the global resources industry. www.globe24-7.com When you need key people you need them as quickly
More informationPreparing for Career Success in Business, Management and Administration
CAREER CLUSTERS FOCUSING Preparing for Career Success in Business, Management and Administration Career Clusters Prepare All Students for College, Technical Training and Careers Career Clusters prepare
More informationPostgraduate Diploma in Digital Marketing
2017 1 Postgraduate Diploma in Digital Marketing Awarded by University of California Irvine Extension 2017 2 Accelerate your Career Improve Your Career Options with a Professional Postgraduate Diploma
More informationNOT CONVINCED? TAKE A LOOK AT THE FACTS. We know that companies with a gender diverse workforce see better commercial results
THE DIVERSITY AGENDA THE CASE FOR CHANGE Your business will perform better when you hire more people that think differently to you. Engineering and architecture are facing the challenge of new technological
More informationIPMA-Canada Certification Program
Program IPMA-CP (In Training) IPMA-CP IPMA-ACP IPMA-EX IPMA-CE International Personnel Management Association Canada 3333 333 Program IPMA-Canada is a national human resource management association whose
More informationNokia Siemens Networks Integration & restructuring update. Eric A. Simonsen Chief Financial Officer
Nokia Siemens Networks Integration & restructuring update Eric A. Simonsen Chief Financial Officer 1 Nokia Siemens Networks Capital Markets Day 2007 Key quarterly figures in 2007 Geographic distribution
More informationPROSPECTUS lafferty.com
PROSPECTUS 2018 lafferty.com ABOUT LAFFERTY GROUP Senior executives at retail banks, card issuers, and payments providers around the world rely on Lafferty Group for the research, news, data and insight
More informationSTUDY GUIDE Home Equity Line of Credit (HELOC) Satisfaction Study
STUDY GUIDE Home Equity Line of Credit (HELOC) Satisfaction Study CONTENTS: CHARACTERISTICS OF CUSTOMERS SURVEYED 2 CUSTOMER EXPERIENCES EXPLORED 3 TOPICS ADDRESSED IN SURVEY QUESTIONS 3 OVERVIEW OF INSIGHTS
More informationEast Bay Community Energy
East Bay Community Energy is seeking experienced, well-qualified applicants for the position of Chief Executive Officer Boargfkljgfl;jfkl;agency BACKGROUND Alameda County and 11 of its cities have agreed
More informationIoT VALUE CHAIN REVENUE: WORLDWIDE TRENDS AND FORECASTS
RESEARCH FORECAST REPORT IoT VALUE CHAIN REVENUE: WORLDWIDE TRENDS AND FORECASTS 2016 2025 MICHELE MACKENZIE and ANDREW CHEUNG analysysmason.com About this report This report analyses revenue from the
More informationJoining The IIA is an investment in your career and the profession.
Joining The IIA is an investment in your career and the profession. Connected. Knowledgeable. Confident. The IIA is the internal audit profession s global voice, recognized authority, acknowledged leader,
More informationMIDDLE EAST SALARY GUIDE 2017
MIDDLE EAST SALARY GUIDE 2017 FS 59211 Contents Page Accounting & Finance Financial Services Technology Services HR & Administration Legal Contact Us 3 4 6 8 9 10 mcgregor-boyall.com Accounting & Finance
More information2014 Employee Intentions Report
Finding the Right Role Employee Trends Job Security Overseas Opportunities SALARY Australia 2014 www.pagepersonnel.com.au contents executive overview 3 attracting new talent 4 retaining top performers
More informationDUNNHUMBY GENDER PAY REPORT dunnhumby s spirit of community and the diversity of our people s skills, backgrounds and experiences makes us stronger.
2017 DUNNHUMBY GENDER PAY REPORT dunnhumby s spirit of community and the diversity of our people s skills, backgrounds and experiences makes us stronger. We continuously seek to build an environment of
More informationInside & Outside the Enterprise
JReport Analytics Leadership Survey The State of Analytics in 2017: Inside & Outside the Enterprise Eager to enhance commercial products and services with analytics, enterprises reveal key struggles and
More informationCERTIFIED PROFESSIONAL IN SUPPLY MANAGEMENT
CERTIFIED PROFESSIONAL IN SUPPLY MANAGEMENT The Certified Professional in Supply Management (CPSM ) is a comprehensive program focusing on the major components of international supply management, which
More information* Number of responses
Results I. DEMOGRAPHICS/GENERAL QUESTIONS II. QUESTIONS TO ALL K-12 EMPLOYEES III. QUESTIONS TO CERTIFICATED K-12 EMPLOYEES IV. QUESTIONS TO CLASSIFIED K-12 EMPLOYEES What type of employee are you? (All
More informationVICE PRESIDENT OF CIVIL DESIGN EXECUTIVE SEARCH PROVIDED BY STRATEGIC GOVERNMENT RESOURCES
VICE PRESIDENT OF CIVIL DESIGN EXECUTIVE SEARCH PROVIDED BY STRATEGIC GOVERNMENT RESOURCES PROVIDING ENGINEERING SERVICES SINCE 1985 HVJ Associates is seeking a creative, visionary, and steadfastly strategic
More informationReporting our Gender Pay Gap
Company Report April 2018 Reporting our Gender Pay Gap 1. The importance of diversity within Hitachi Consulting Diversity underpins Hitachi s innovation and drives our growth. Hitachi regards personal
More informationBEST PRACTICES RESEARCH
2013 Frost & Sullivan 1 We Accelerate Growth Customer Value Enhancement Award Industrial Uninterruptible Power Supplies (UPS) North America, 2013 Frost & Sullivan s Global Research Platform Frost & Sullivan
More informationCENTER OF EXCELLENCE BUILD A MOBILE. Avoid Shadow IT with Standardized Processes and Tools to Orchestrate Apps and Devices
BUILD A MOBILE CENTER OF EXCELLENCE MOBILITY WHITE PAPER MAY 2016 Avoid Shadow IT with Standardized Processes and Tools to Orchestrate Apps and Devices MOBILITY MUST BE MANAGED The rise of mobility has
More informationCalifornia Resources Corporation. Health, Safety & Environmental Management System
California Resources Corporation Health, Safety & Environmental Management System Mission of CRC s HSE Management System The mission of California Resources Corporation s (CRC s) Health, Safety and Environmental
More information