Intersession Project For the Class of 2019 BANK PERFORMANCE ANALYSIS/FUNDING Session

Size: px
Start display at page:

Download "Intersession Project For the Class of 2019 BANK PERFORMANCE ANALYSIS/FUNDING Session"

Transcription

1 Intersession Project For the Class of 2019 BANK PERFORMANCE ANALYSIS/FUNDING 2017 Session

2 P L E A S E N O T E For any questions regarding the Funding/Bank Performance Analysis intersession project contact: Joe Olson jolson@farin.com ext For any administrative questions, contact the Graduate School of Banking staff:

3 Project Completion, Extensions & Penalty Points INTERSESSION PROJECT POLICIES Graduate School of Banking (Updated July 2017) Students may collaborate with fellow classmates when completing GSB projects to seek advice and/or to discuss ideas. However, students must submit their own final project that is unique to them (i.e. data interpretation, summaries, recommendations, etc.). If any student(s) is/are found to have plagiarized any or all of another student s project (or submits a nearly identical project), all students involved will automatically receive 50 penalty points, will be required to resubmit an acceptable project, and will be disqualified from receiving any honors recognition upon graduation. If deemed necessary, GSB administration may also enforce additional disciplinary action up to and including removal from the program. Key items and policies related to GSB Intersession Projects: Projects must be submitted on or before midnight of the due date to avoid penalty points. Students can receive one 30-day extension per project without penalty. A limited number of extensions may be requested past this 30-day free pass and will be granted in 2-week increments to the next 1 st or 15 th of the month. Penalty points will be assessed based on the following schedule: o 1 st extension: project rec d w/in 30 days of original due date 0 penalty points o 2 nd extension: additional two weeks past 1 st extension 5 penalty points o 3 rd extension: additional two weeks past 2 nd extension 10 penalty points o 4 th extension: additional two weeks past 3 rd extension 20 penalty points o 5 th (FINAL) extension: project must be received by June 1 30 penalty points Students needing an extension of any due date (including the 1 st extension) must complete the extension request form found on the Intersession Project website on or before that due date. For each project extension request a new extension request form must be submitted. All projects must receive a grade of Acceptable or better in order to return for the next GSB Session. Projects receiving the grade Needs Improvement will be returned to students for correction and resubmission; resubmits are typically due within 30 days unless otherwise indicated by GSB administration. June 1 is the final acceptance date for all projects. If a student has any outstanding project(s) as of June 1 they will be cancelled from the program and will not be allowed to attend the 2018 Session. CLASS OF 2019 INTERSESSION PROJECT DUE DATES Assigned at the 2017 GSB Session GRADING INFORMATION You will receive a word grade. The word grade will translate into points recorded in your student record as listed below. 1 st Letter of Your Last Name A - E Project Due Bank Marketing Project Due F - L BPA/Funding LPM-Yr 1 M - R LPM-Yr 1 Project Due BPA/Funding LPM-Yr 1 Leadership Beyond Management Leadership Beyond Management Bank Marketing Project Due Leadership Beyond Management Bank Marketing BPA/Funding Exceptional (recorded as 100) Excellent (recorded as 95) Superior (recorded as 90) Very Good (recorded as 85) Good (recorded as 80) Acceptable (recorded as 75) Needs Improvement Under 70 (requires resubmission) S - Z Leadership Beyond Management Bank Marketing BPA/Funding LPM-Yr 1 NOTE: All projects must be submitted and receive a grade of Acceptable or better prior to your return to the next GSB Session.

4

5 Graduate School of Banking 2017 BPA and Funding Tracks Intersession Project The intersession assignment for the BPA and Funding Tracks will be an exercise in developing a portion of a core funding strategy for your institution or an institution of your choice. At school we will show you how to complete this exercise and introduce you to the model you will use to compile the information for the project. In Thursday of week two you will spend a portion of the day in a lab where we will help you get a running start on this project. Be sure to bring your notebook computer to lab. You should also receive an asking you to gather some data prior to the school and bring it with you so you have something to work on in the lab. The information you need to complete this project is also discussed later in this document. Project Scope As we attend GSB in the summer of 2017, we find ourselves emerging from the bottom of the rate cycle with prospects of a rising rate environment. A combination of the fact that many institutions have experienced asset quality problems combined with funding costs that may have fully reacted to market rates but loan yields that haven t is challenging financial institution net incomes. With rates as low as they are some of the segmentation strategies discussed in class will have little effect as your cost of funds is likely to already be well below 100 bp. So we d like you to focus on your pricing strategy for the first 200 bp increase in market rates. You are not required to model a 200 bp rising rate environment. But it is the default (easily overridden) on the model you will be using. It is our hope that your presentation of your paper and recommendations to bank senior management will have a positive impact on your institution s ability to manage its funding costs now and in the next rising rate environment while meeting your goals for funding growth. Beyond cost of funds management, deposit growth will be one of the greatest challenges facing bank management for at least the next decade. An effective deposit pricing process will greatly improve your institution s chances of meeting its funding goals while effectively managing its cost of funds. As part of this project you will do the following. 1. Give a brief overview of your institution s history and challenges. The purpose of this portion of the exercise is to give the project grader a sense for the culture of your institution, its history, and some of the challenges it faces. 2. Use some of the materials taught in Bank Performance analysis along with quarterly call report data from SNL to discuss recent trends in your institution s performance. The purpose of this portion of the exercise is to give you and the grader a sense for the financial context in which your core funding strategies are being developed. For example if you have been shrinking or restricting growth to maintain adequate capital while working through an asset quality problem, it 1

6 makes no sense to model strategies aimed on accelerating deposit growth. You should be working on strategies aimed at reducing your cost of funds while holding onto the deposits you have in order to open up your net interest margin. 3. Use a Simple Capital Planning Model to develop a 5 year capital plan. The purpose of this exercise is to take what you learned in reviewing your banks performance history and extend it in looking at the future. It should also give you a sense for the deposit growth goals you hope to achieve in the funding section of your paper. 4. Evaluate the trends of deposit growth in your deposit market or markets, your own deposit growth in those markets, and the trends in your market share in those markets using FDIC branch market share data. The purpose of this portion of the exercise is to give you and the grader a sense for whether your market is growing or shrinking as well as how you are doing from the perspective of market share trends in your market. 5. Select one of the four consumer deposit sectors to focus on in your analysis: checking, savings & MMDA, short-term CDs, and long-term CDs. We recommend you choose a sector in which your institution has potential for significant improvement rather than a sector where effective pricing strategies are already in place. 6. Do a deposit product audit that shows the deposit products your institution offers in the sector, their terms and conditions, and the total balances in the accounts. This will lay out your funding structure, balance distribution and pricing in the sector. 7. Evaluate your institution s competitive position (products and pricing) in your chosen sector by comparing your product offerings and pricing to that of your competitors using survey data. The competitive analysis will give you a sense for how you stack up competitively and allow you to put the actual current pricing strategy into writing. 8. Model at least two alternative pricing scenarios you would employ in the sector for the first 200 bp increase in market rates in the next rising rate environment. Each scenario will compare two strategies. These two scenarios should make sense in the context of your recent performance, competitive position, and capital plan. For each scenario, you will model two strategies to see which is the most cost effective. 9. Recommend to management what your institution s pricing strategy should be in this sector in the next rising rate environment based on the results of your modeling. In the past, most senior managers have been impressed with GSB student methodology and approach. In over 50% of the past projects, one or more recommendations have been forwarded to pricing or ALCO committees for action. We ve had CEOs get back to GSB after project presentations and indicate this one project more than paid for three years of banking school. What We ll Provide We will support this intersession project with the following resources: 2

7 1. Four lectures, one pre-session and three at the school, in which we will lay out the process for developing effective funding strategies. 2. An Excel model that can be used to perform marginal cost calculations and perform a number of other key tasks to provide exhibits to support your paper. This model was developed specifically for use at the school and is free. 3. A lab session in the second week of the school where you will have an opportunity to learn about the portions of the project and get a running start while at the school. 4. A Microsoft Word Strategy Recommendations document structured for presenting your findings and recommendations. 5. A completed Strategy Recommendations document for case institutions providing an example of how a completed paper might look. This document will include analysis for two sectors, short-term CDs and savings/money market so you can see how a study might be approached for a CD sector and a for non-maturity deposit sector. You ll only be asked to do analysis on one sector. 6. Access to SNL, which you can use in the financial trend analysis portion of the exercise. 7. A support line you will be able to call should you encounter any problems with the model or your project while you are working with the intersession project. Selecting Your Institution and Market The focus of the project will be on an institution s competitive situation and pricing strategies in one or more geographic markets. What s a Market? A geographic market could be a city, a county, multiple cities or counties, a metropolitan statistical area or even a set of zip codes. Many small institutions may serve only a single market, even though they may have multiple locations (branches) in the market. The key question you need to ask yourself in determining whether your institution serves one or more markets is whether the institution could develop different deposit pricing strategies in each market. If an institution has two branches in a small community, it would be nearly impossible to have different rates in each branch. However, if the institution serves two small towns 25 miles apart, it may be very feasible to set different rates in different markets. Keep in mind also that you do not have to price differently in one market than in another in order to segment geographically. A product may be aggressively marketed in one market and be positioned as a stealth product in another. A grand opening CD special might be offered in one market but not another. Your institution does not need to be executing different pricing strategies in each market currently for you to study multiple markets. You merely need to have the potential for executing differently in each market. Here are some of the factors that increase the potential for an institution deciding to operate with different pricing strategies in one market than another. The more of the following criteria your individual markets meet, 3

8 the greater the potential for developing different pricing strategies in one market than another. 1. The markets are geographically separated by either distance or some barrier to population mobility between markets (interstate highway, river, mountain range, etc.) 2. There is limited population mobility on a day-to-day basis between the two markets. 3. Different advertising media might be used in marketing to the first as opposed to the second market. Note that direct mail can be targeted at a specific zip code or even a postal route. So the fact two markets are covered by the same radio and television statements and newspapers doesn t preclude geographic segmentation. 4. There is a significant difference in population demographics. 5. Your market share is significantly different in one market as compared to the other. Ideally in this project you will work with between one and three markets. You are only required to do the analysis for one market. If you choose to analyze two or more markets, you will receive extra credit on your paper. If you choose to go beyond three markets, the amount of data you will be required to gather and the amount of analysis you will be required to perform will increase significantly. Choosing your Institution and Markets For most of you, choosing the institution will be easy. Your institution will be the institution you work for. Your project will focus on the deposit pricing process and strategies for your institution. Those of you that work for large financial institutions or large multi-bank holding companies will want to study a subset of your organization so that your focus will be on no more than three markets. Here are some examples of how to define an institution and its markets. You work for a small bank with one or more branch locations in a small community. Your institution will be your bank, and the single market studied will be the community it serves. You will define the geographic area of the market as being the city, or the county, or counties you serve. You work for a small bank with branches in two adjacent communities. The communities are so close together you traditionally didn t feel it is feasible to price differently in one city than the other as there is no geographic separation, the communities use common advertising media, and there is significant population mobility between communities on a daily and weekly basis. But you could target a different direct mail campaign at community A as compared to Community B. Your institution will be your bank and under a single market option, your single market will be made up of the two cities or the county or counties in which they are located. Or your institution will be your bank and under a multiple market option, your two markets will be made up of the two cities or counties in which they are located. The market definition for each market will be the city or county served by each of your locations in each of your two markets. 4

9 You work for a small bank that has branched 40 miles down the road into another community. There isn t a great deal of population movement between the markets and advertising media is different between the two markets. Your institution will be your bank and you will have two markets. Market definition for each market will be the city or county served by each of your locations in each of your two markets. You work for a small bank holding company with three separate banks, each serving a separate community. 50 miles separate the two closest institutions. Your choice is to either select one of the three institutions to study or to choose all three. In the second case, your institutions are the three banks, each servicing a city or county defined as its geographic area. You work for a bank in a holding company with a significant number of unit banks or geographic locations. Your bank is the institution. You will choose one or more markets to focus on. Define each market s geography using the cities or counties representing the market area. If you don t work for a bank, you ll need to choose a bank to work with. In order to obtain the data you ll need to make contact with management of the bank, explain you are doing a project for banking school and that you ll need some information from them to complete the project. Indicate that when you complete your project, you will be presenting them with the results of your study and making recommendations as to deposit product offerings and pricing. Feel free to supply them with a copy of this document so they gain a sense for the project. It will be easier to gain access to management if you choose a small local institution to work with. Also, the institution is likely to be operating in three markets or less. If you are from a regulatory agency and don t feel comfortable with discussing recommendations with the institution s management, discuss your recommendations with someone above you in your regulatory agency s organization structure. If you are an international student, you won t have access to SNL or FDIC branch market share data for your market. Please discuss your project with me at the school and we ll decide how you can best approach this project. Pulling Together Information from the Institution You will need the following information for the institution and market chosen to complete the project. 1. Financial trends analysis data covering a number of years of historical data on your institution. In class we ll demonstrate how to pull data containing all this information for your institution using SNL as a source. 2. A rate sheet listing the institution s deposit products and the rates they pay on those deposits. Get as recent a rate sheet as possible. If the institution prices differently in different markets, get a rate sheet for each market you will study. 5

10 You will be building a chart of accounts for the sector you wish to study at the same level of detail as the rate sheet. 3. Product brochures for the institution s deposit products in the sector you chose for your study. 4. You may find in a discussion with management that the institution may offer deposit products in your chosen sector that are not on the rate sheet (stealth products). You ll want to find out under what circumstances and terms and conditions these products are offered. You ll need current offering rates for these products. The institution may also allow managers or customer service employees to match competitor rates for individual customers or make pricing exceptions subject to some limit (25 bp for example) in order to hold onto balance. You ll want to learn about how this discretionary pricing works at the institution. 5. Competitive survey information showing competitor rates for roughly the same data as the rate sheet. Most institutions contract with a rate survey firm like Informa, Market Rates Insight, Datatrac (SNL), or Rate Watch to survey what they consider to be their most important competitors for deposit products. If your bank doesn t normally conduct surveys, you might visit competitor Web sites or visit their lobbies and pick up their rate sheets. There is also survey data available in SNL. Some institutions obtain separate survey data for each market. Most institutions gather one set of survey data and use it for pricing in all markets. If you are unable to obtain survey data discuss your situation with us and we ll see how to come up with a solution. 6. Current total balances for all deposit service lines at the same level of detail as the product breakdowns on the rate sheet. Ideally, these deposit breakdowns will be available by market. You will also need current balances on deposit products no longer offered like dead CD specials. You may have some difficulty pulling the balance data together. This is not a project in accounting. If you are unable to obtain exact balances, estimates will work for our purposes and will yield satisfactory results. If you are estimating balance breakdowns due to lack of data. Please explain what you are doing in the deposit audit section of your paper. Project Resources You can download the documents referenced in this section starting at the following freshman intersession project page at the GSB Web site. GSB_2017 Funding Example.doc This is a Microsoft Word document containing the analysis and strategy recommendations for a case study institution. It is an example of a completed project. The case study document covers two of the four deposit sectors. You will only be required to complete an analysis for one of the four sectors. GSB_2017_StrategyRecommendations.doc This is a blank version of the Microsoft Word document for you to use in writing up your analysis and recommendations. GSB_2017_Funding_Intersession.doc This is an electronic version of this intersession project. 6

11 GSB 2017_Funding Spreadsheet.xls This is the Excel worksheet that can be used to produce marginal cost calculations and other exhibits. GSB_2017 Market Share Worksheet Instructions.Doc This document contains instructions on pulling market share data from the FDIC Web site. Completing the Project This project has six parts 1. Selecting your institution and market(s) A discussion of how to do this is earlier in the document. 2. Selecting the sector you wish to study. We suggest you converse with senior management at your institution and identify the sector the institution is having the greatest difficulty in meeting goals. You will choose one of the following sectors: Checking, savings/money market, short-term CDs, long-term CDs. Because the CD sectors and savings/money market sectors have the greatest percentage of rate sensitive customers, we recommend you focus on one of these sectors unless you have a compelling reason to focus on the checking sector. 3. Gathering the data The information needed to complete the project is discussed earlier in this document. 4. Entering data into the GSB 2016 Funding Spreadsheet.xls - The Excel model contains complete instructions on how to enter data into the various sections of this model. You can also call our support line for support on this model if you encounter difficulties. 5. Writing up your strategy recommendations - Instructions on completing the Strategy Recommendations document are contained in the Pricing Instructions document including how to cut and paste tables and charts from the Funding Spreadsheet into the Strategy Recommendations document. In addition, the Case Study Recommendations document is a completed Strategy Recommendations document for a case study institution. 6. Presenting your recommendations This is a crucial part of this exercise. This project has the potential to have a meaningful effect on your institution s deposit pricing process and a meaningful effect on the relationship between its cost of funds and demand for deposit products. The next section will discuss this part of the project. Presenting Your Findings and Recommendations In this project, you are evaluating alternative pricing strategies for the sector you have chosen for the next 200 bp of the next rising rate environment. You will be making recommendations to management on what your strategy should be in that sector in the rising rate environment. You have a number of options in presenting your findings and recommendations. 7

12 Present your findings to an individual above you in your organization s organization chart. Ideally, you ll choose a person that plays a role in your institution s deposit pricing decisions. Present your findings to the institution you chose to study s deposit pricing committee. If this is feasible in your situation, this option is preferable to the previous option. Involve your deposit pricing committee in your analysis and recommendations. Yes, you have our permission to get others involved in the final recommendations made as part of your project. If it is feasible in your situation, this is the best of the three options as the findings and recommendations coming out of your study are most likely to be adopted in the institution if they come from a group of people. If you do not work for the bank you are studying, you have the option of making the presentation to an individual above you in your employer s organization chart or to management of the bank you studied. Ideally you would choose the latter of the two options. But if you work for a regulatory agency, you may not be allowed to pursue that option. What Must Be Submitted A completed project should contain two documents: 1. A completed Strategy Recommendations document containing your analysis and findings. 2. A completed discussion of the results of your presentation. The presentation summary document you need to complete and submit begins on the following page. Confidentiality Issues Occasionally, a student raises the issue that they are being asked to supply confidential information and are reluctant to do so. In some cases, in their paper, they have either concealed the name of the institution and/or faked the data explaining that they do not feel comfortable supplying real data or identifying the institution. This raises two issues in grading a paper: 1. Was the confidentiality card played to allow the student to fake the entire paper? 2. Can claims in the paper that limit the scope of the paper be verified? We have hundreds of clients that regularly supply us with confidential financial data for use in making deposit and loan pricing decisions and in asset-liability analysis. We fully understand the issues relating to handling and disclosing confidential financial data. We are happy to sign non-disclosure agreements when necessary. If you have issues relating to confidentiality of data being submitted as part of this intersession project, please call our support line and discuss the issue with us. We should be able to come up with an acceptable solution to your concerns. Primary Model Support Person If you have questions relating to use of the models, contact: 8

13 Joe Olson Farin & Associates x4243 Results of Presentations of Findings The following document needs to be submitted with your paper. 9

14 Results of Presentations of Findings Institution Name: Date: Period Covered by Study: Document Author: Study Team Members: Discuss who the findings were presented to and why the person or persons were chosen Discuss what came out of the presentation To be completed by the person or a team member from the team to whom you presented your findings Name: Position: Comment on the presentation and recommendations Signature: 10

Tactics Made Easier on Social Media

Tactics Made Easier on Social Media Supplemental Document 5 Tactics Made Easier on Social Media Tactics Made Easier on Social Media In the previous supplemental document, Social Advertising Within Your Marketing Plan, we shared how there

More information

SCALING LAND-BASED INNOVATION GROUP DECISION-MAKING TOOLKIT

SCALING LAND-BASED INNOVATION GROUP DECISION-MAKING TOOLKIT SCALING LAND-BASED INNOVATION GROUP DECISION-MAKING TOOLKIT Why should I use this toolkit? Having an opportunity to expand what you do is always exciting, but as well as posing operational and financial

More information

Games Recognizing your home s achievements in Show-Me Quality: QAPI in Action

Games Recognizing your home s achievements in Show-Me Quality: QAPI in Action Show-Me Quality Games Recognizing your home s achievements in Show-Me Quality: QAPI in Action Copper Bronze Silver Gold 1 Show-Me Quality Games Program Primaris is pleased to offer an exciting new program

More information

Advanced Strategies for Using LinkedIn Social Selling for Financial Professionals

Advanced Strategies for Using LinkedIn Social Selling for Financial Professionals Advanced Strategies for Using LinkedIn Social Selling for Financial Professionals 3/15 12002-15A Pacific Life refers to Pacific Life Insurance Company and its affiliates, including Pacific Life & Annuity

More information

A GUIDE TO INDEPENDENT FINANCIAL ADVICE & OUR SERVICES

A GUIDE TO INDEPENDENT FINANCIAL ADVICE & OUR SERVICES A GUIDE TO INDEPENDENT FINANCIAL ADVICE & OUR SERVICES All advisers are regulated by the Financial Conduct Authority (FCA). The FCA regulates financial firms providing services to consumers and maintains

More information

MARKETING ACTION PLAN

MARKETING ACTION PLAN MARKETING ACTION PLAN Copyright 2015 BreakthroughBroker.com (INTRODUCTION) You: The Brand You can t think of yourself as just a real estate agent. Real estate agent is an occupation. If you re simply treating

More information

CALCULATING THE ROI OF LEAD NURTURING

CALCULATING THE ROI OF LEAD NURTURING Definitive Guide to Lead Nurturing Lead Calculating the ROI of Lead Nurturing In Part One of the Definitive Guide to Lead Nurturing, we learned the value of lead nurturing done well, and in Parts Two and

More information

HOW TO PREPARE YOUR APPLICATION FOR CHARTERED

HOW TO PREPARE YOUR APPLICATION FOR CHARTERED HOW TO PREPARE YOUR APPLICATION FOR CHARTERED 1. Pre-Enrolment In addition to this guide, you will need to refer to the other resources & competency standard documents on the Chartered Resources and Help

More information

THE MIDAS TOUCH INTRODUCTION... 3 QUESTION- BY- QUESTION GUIDE... 5 HOW TO PREPARE A WORK SAMPLE... 13

THE MIDAS TOUCH INTRODUCTION... 3 QUESTION- BY- QUESTION GUIDE... 5 HOW TO PREPARE A WORK SAMPLE... 13 THE MIDAS TOUCH HOW TO PREPARE A GOLD QUILL AWARDS ENTRY FOR THE COMMUNICATION SKILLS DIVISION TABLE OF CONTENTS INTRODUCTION... 3 QUESTION- BY- QUESTION GUIDE... 5 QUESTION 1: DESCRIBE THE ORGANIZATION...

More information

BNI Slips Program. BNI Referral Slip

BNI Slips Program. BNI Referral Slip BNI Slips Program Slips Protocol: Complete your slips in advance of your weekly BNI meeting. When you bring your completed slips to the meeting, you demonstrate that you are prepared to spend valuable,

More information

Cut Your PPC Campaigns Down To Size

Cut Your PPC Campaigns Down To Size Cut Your PPC Campaigns Down To Size What if you could learn to trim your PPC campaigns down to a more manageable and efficient size? While simultaneously raising your conversion rates? Well, guess what?

More information

Instructions for Job Task and Responsibility Questionnaire. Section 1

Instructions for Job Task and Responsibility Questionnaire. Section 1 Instructions for Job Task and Responsibility Questionnaire Section 1 The first step in writing a position description is to record the most important tasks that you do in performing your work. Although

More information

Farm Succession Planning

Farm Succession Planning Agriculture Farm Succession Planning Ten steps toward the future you want. 1 Agriculture Farm Succession Planning Succession planning Succession planning is often on the minds of farmers. That s really

More information

Small Business Marketing Research & Plan for Veterans

Small Business Marketing Research & Plan for Veterans Do Not Skip This Brief Small Business Marketing Research & Plan for Veterans Print this brief and read it with a pen or pencil in hand to take notes on it. Do this now. THEJONASPROJECT This brief will

More information

Full Name Social Security # Sex M F Last Name First Name Middle Required for entry on to Joint Base MDL (Circle one)

Full Name Social Security # Sex M F Last Name First Name Middle Required for entry on to Joint Base MDL (Circle one) Mentor Application (Please note that mentors must be 21 or older, the same gender as the sponsored youth, and must NOT be an immediate family member of the sponsored youth nor live in the same household

More information

VIDEO 1: WHY IS A STRATEGY PLAN IMPORTANT?

VIDEO 1: WHY IS A STRATEGY PLAN IMPORTANT? VIDEO 1: WHY IS A STRATEGY PLAN IMPORTANT? Hi, I m Sarah from HubSpot Academy. Welcome to, Creating a Strategy Plan for your Clients. At this point in the client engagement, you ve conducted a content

More information

Linda Carrington, Wessex Commercial Solutions

Linda Carrington, Wessex Commercial Solutions Linda Carrington, Wessex Commercial Solutions Linda Carrington has worked with ISO 9001 accredited systems throughout her career, in businesses as diverse as oil and gas, construction, defence and shipping.

More information

Chapter 4 Develop Systems

Chapter 4 Develop Systems Chapter 4 Develop Systems By Evan Keller Definition A system is a specified way of doing things. It shows your employees how we do it here. You can develop systems by finding the best way to do things

More information

Mentee Expression of Interest. From: 1 July

Mentee Expression of Interest. From: 1 July Mentee Expression of Interest From: 1 July 2017 www.travelindustrymentor.com.au Overview of Travel Industry Mentor Experience TIME The purpose and vision of TIME is: "To provide knowledge, guidance and

More information

An Executive s Guide to B2B Video Marketing. 8 ways to make video work for your business

An Executive s Guide to B2B Video Marketing. 8 ways to make video work for your business An Executive s Guide to B2B Video Marketing 8 ways to make video work for your business [Video] Content Is King Companies that utilize video content to present their products and services can experience

More information

Profitable Transition From Commissions to Fee-Based

Profitable Transition From Commissions to Fee-Based Profitable Transition From Commissions to Fee-Based Asvin Chauhan, Cert PFS, MIFP Today we are going to learn about how to make a profitable transition from commission-only sales to a fee-based financial

More information

Campaign Skills Trainer s Guide. Module 11 Getting on a List Setting Personal Political Goals

Campaign Skills Trainer s Guide. Module 11 Getting on a List Setting Personal Political Goals Campaign Skills Trainer s Guide Module 11 Getting on a List Setting Personal Political Goals CAMPAIGN SKILLS TRAINER S GUIDE MODULE 11: GETTING ON THE LIST Setting Personal Political Goals SESSION OVERVIEW:

More information

4 Smart Sales Approaches

4 Smart Sales Approaches 4 Smart Sales Approaches TO SELL MORE MEMBERSHIPS weblinkinternational.com TABLE OF CONTENTS WELCOME.... 3 SMART APPROACH 1 «Know Your Members.... 4 SMART APPROACH 2 «Know Your Customers Customers....

More information

October Registered Charity No Company Registration No

October Registered Charity No Company Registration No October 2017 Registered Charity No. 1132122 Company Registration No. 6953650 This document is designed to give you a step by step guide to setting up Facebook Ads. Several free school groups have asked

More information

VOLUNTEERING into EMPLOYABILITY Volunteer s Portfolio

VOLUNTEERING into EMPLOYABILITY Volunteer s Portfolio VOLUNTEERING into EMPLOYABILITY Volunteer s Portfolio '69 per cent of employers have done voluntary work in their lifetime, with over half stating that volunteering gave them people skills which helped

More information

5 best (and worst) uses for Net Promoter Score

5 best (and worst) uses for Net Promoter Score 5 best (and worst) uses for Net Promoter Score. Issue: 2016 InsightSofa.com is a member of ROUCEK Group s.r.o.. All rights reserved 2016 Without exaggeration, Net Promoter SCORE is the best tool for measurement

More information

BECOME A BETTER MARKETER.

BECOME A BETTER MARKETER. INSIGHTFUL AND ACCESSIBLE TOOLS TO HELP YOU BECOME A BETTER MARKETER. PNJ MEDIA SOLUTIONS // CREATIVE BRIEF CREATIVE BRIEF PAGE // A WHY A CREATIVE BRIEF? Whether you re using an internal team or an external

More information

Managing Capability Policy

Managing Capability Policy Managing Capability Policy 1. Policy Statement The University is committed to a culture of high performance and to supporting employees to do their jobs well and to meet the standards expected of them.

More information

All will become clear. NEW launch for Sage Line 50

All will become clear. NEW launch for Sage Line 50 All will become clear NEW launch for Sage Line 50 NEW upgrade for Sage Line 50 The new upgrade for Sage Line 50 makes accounts clearer and more transparent Increase the efficiency of your accountancy practice

More information

THE 7 HABITS OF MILLIONaire RECRUITMENT BUSINESS OWNERS. How to Build & Scale a 7 or 8 Figure Business without burning yourself out or working harder

THE 7 HABITS OF MILLIONaire RECRUITMENT BUSINESS OWNERS. How to Build & Scale a 7 or 8 Figure Business without burning yourself out or working harder THE 7 HABITS OF MILLIONaire RECRUITMENT BUSINESS OWNERS How to Build & Scale a 7 or 8 Figure Business without burning yourself out or working harder You re going to discover What the big guns are doing

More information

Chapter 9: Recognition and Evaluation

Chapter 9: Recognition and Evaluation Chapter 9: Recognition and Evaluation Just as ongoing experiential learning is key an intern s development, recognition of their hard work and accomplishments can be one of the most valuable rewards. Though

More information

Advertising on Bing... 3 Section 1 Bing Ads Basics... 4 Bing versus AdWords... 4 PPC Advertising... 5 Sign Up for Bing... 5 Section 2 Bing Ads

Advertising on Bing... 3 Section 1 Bing Ads Basics... 4 Bing versus AdWords... 4 PPC Advertising... 5 Sign Up for Bing... 5 Section 2 Bing Ads Advertising on Bing... 3 Section 1 Bing Ads Basics... 4 Bing versus AdWords... 4 PPC Advertising... 5 Sign Up for Bing... 5 Section 2 Bing Ads Campaigns... 6 Create Your Campaign... 6 Writing Ad Copy...

More information

Script for 408(b)(2) Disclosure Focus Groups

Script for 408(b)(2) Disclosure Focus Groups Script for 408(b)(2) Disclosure Focus Groups Introduction Thank you for coming and agreeing to participate in this discussion. What we are doing here today is called a focus group. My name is [insert moderator

More information

HOW MUCH SHOULD YOU SPEND ON MARKETING?

HOW MUCH SHOULD YOU SPEND ON MARKETING? HOW MUCH SHOULD YOU SPEND ON MARKETING? An e-guide to help small businesses with small budgets work out what they need to spend on marketing PAGE 1 ABOUT THE AUTHOR Michelle is Chief Angel at Marketing

More information

Talent Acquisition Leader s Guide to Recruitment Agency Planning. Setting Your Agency Recruiting Strategy for 2017

Talent Acquisition Leader s Guide to Recruitment Agency Planning. Setting Your Agency Recruiting Strategy for 2017 Talent Acquisition Leader s Guide to Recruitment Agency Planning Setting Your Agency Recruiting Strategy for 2017 Introduction Recruiting agencies are a big business. In fact, Staffing Industry Analysts

More information

P4 Organisational Management and Information Systems

P4 Organisational Management and Information Systems Business Management Pillar Managerial Level Paper P4 Organisational Management and Information Systems 25 November 2009 Wednesday Afternoon Session Instructions to candidates You are allowed three hours

More information

5 Ways to Fuel Your Investing Success

5 Ways to Fuel Your Investing Success 5 Ways to Fuel Your Investing Success Fuel supplies power. With it, all systems are go. Without it, even the greatest machine can t perform the simplest task. Use the right kind of fuel and peak performance

More information

BUSINESS 398: ADVANCED INTERNSHIP Syllabus Department of Business Management

BUSINESS 398: ADVANCED INTERNSHIP Syllabus Department of Business Management BUSINESS INTERNSHIP COORDINATOR (APPROVAL & REGISTRATION) Shane T. Wasden Brigham Young University-Idaho 269 Smith Building Rexburg, ID 83460-0810 Office: Fax: Email: (208) 496-1477 (208) 496-6849 wasdens@byui.edu

More information

WHAT IS SEO? Search Engine Marketing. Our SEO process includes:

WHAT IS SEO? Search Engine Marketing. Our SEO process includes: WHAT IS SEO? Search Engine Marketing What if there was a way to showcase your website on a platform that has instant credibility and millions of users? Is this something your business can benefit from?

More information

Sustainable Food & Farming Program

Sustainable Food & Farming Program Sustainable Food & Farming Program Stockbridge School of Agriculture Internship Requirements The internship experience should be a highlight of your Stockbridge education. Combining your classroom education

More information

Watch for signs of skepticism.

Watch for signs of skepticism. Sales Check-Up experience. insight. impact. Vol. 1, No. 9 Customers Want to Believe You Just Have to Prove It! Imagine this scenario: You re pitching your occupational health services to an employer prospect

More information

Supporting Leaders in Training: Leadership Qualification Mentors

Supporting Leaders in Training: Leadership Qualification Mentors Supporting Leaders in Training: Leadership Qualification Introduction Thank you for volunteering to mentor a Leader in Training. Developing Leaders helps to grow guiding and gives more girls the opportunity

More information

JOB SEARCH: LESSON PLAN 6 THE JOB APPLICATION

JOB SEARCH: LESSON PLAN 6 THE JOB APPLICATION JOB SEARCH: LESSON PLAN 6 THE JOB APPLICATION Summary: Entering incorrect information into a job application can result in missing an opportunity to be interviewed, or being released from a job. Help students

More information

ANZ EFTPOS card and ANZ Visa Debit card CONDITIONS OF USE

ANZ EFTPOS card and ANZ Visa Debit card CONDITIONS OF USE ANZ EFTPOS card and ANZ Visa Debit card CONDITIONS OF USE As part of our commitment to you, this document meets the WriteMark Plain English Standard. If you have any questions about these Conditions of

More information

Knowledge Insecure in the Information. Age. aka Five Transformational Information Points. Sue de Bievre, Beany.com, 2016

Knowledge Insecure in the Information. Age. aka Five Transformational Information Points. Sue de Bievre, Beany.com, 2016 Knowledge Insecure in the Information aka Five Transformational Information Points Age Sue de Bievre, Beany.com, 2016 Lack of knowledge creates uncertainty and fear Not knowing what you don t know is stressful

More information

Must Do Marketing Strategies. for Busy Small to Mid-Sized Business Owners

Must Do Marketing Strategies. for Busy Small to Mid-Sized Business Owners 5 Must Do Marketing Strategies for Busy Small to Mid-Sized Business Owners Page 1 Marketing is often the first tactic that comes to mind when considering how to attract new customers and keep loyal ones

More information

CHAPTER 5: Applications

CHAPTER 5: Applications CHAPTER 5: Applications Although you are giving the employer your resume and cover letter, you may be required to fi ll out an application form when you apply for a job. The information on your job application

More information

Onboarding new clients

Onboarding new clients Onboarding new clients Onboarding new clients We look at how firms targeting specific client types are using a variety of methods, including electronic processing, to bring them onboard Identifying the

More information

Business Plan Workbook

Business Plan Workbook Business Plan Workbook Developed by the staff of the Niagara County Community College Small Business Development Center 3111 Saunders Settlement Rd. Sanborn, NY 14132 www.niagarasbdc.org Call today for

More information

QuickBooks Online Edition. Usability Test Results. April 2007

QuickBooks Online Edition. Usability Test Results. April 2007 QuickBooks Online Edition Pay Liabilities Workflow Usability Test Results April 2007 Study goals Determine which of two Setup Liabilities flows is preferred by existing QBOE users Gather the 2nd round

More information

10-Step Facebook Ad Targeting Checklist

10-Step Facebook Ad Targeting Checklist 10-Step Facebook Ad Targeting Checklist Henry Biegacz COPYRIGHT NOTICE Copyright Exceptional Marketer 2016. All rights reserved. This report may be shared with others for free, provided that the contents

More information

MSA 690 Internship Handbook

MSA 690 Internship Handbook MSA 690 Internship Handbook *Internship agreements and paperwork MUST be in place by the following deadlines: July 15 for the Fall semester October 15 for the Spring Semester March 15 for the Summer semester

More information

Innovative Marketing Ideas That Work

Innovative Marketing Ideas That Work INNOVATIVE MARKETING IDEAS THAT WORK Legal Disclaimer: While all attempts have been made to verify information provided in this publication, neither the Author nor the Publisher assumes any responsibility

More information

Exploring the Climate for Earned Income Development

Exploring the Climate for Earned Income Development Exploring the Climate for Earned Income Development the first in a series of self-paced workbooks for nonprofit entrepreneurs by Andrew Horsnell Prepared by: Date: Exploring the Climate for Earned Income

More information

Creating a winning Business Plan

Creating a winning Business Plan Teacher: Lucia Gheorghiu COMMUNITY TECHNOLOGY CENTER PASSAIC COUNTY COMMUNITY COLLEGE Creating a winning Business Plan Dr. Lucia Gheorghiu 1 Overview This workshop covers all the components of a business

More information

PEOPLE OF ACTION CAMPAIGN GUIDELINES EN (817)

PEOPLE OF ACTION CAMPAIGN GUIDELINES EN (817) PEOPLE OF ACTION CAMPAIGN GUIDELINES EN (817) Contents 1 1 2 2 INTRODUCTION Promote the public image of Rotary What is the People of Action campaign? Campaign materials overview 3 4 5 7 GET STARTED Tell

More information

West Virginia University Personal Financial Planning Summer 2017 BADM 651

West Virginia University Personal Financial Planning Summer 2017 BADM 651 West Virginia University Personal Financial Planning Summer 2017 BADM 651 Instructor: Naomi E. Boyd, Ph.D. neboyd@mail.wvu.edu (Emails will be answered within 24 hours) Cell: 304-615-9400 (Feel free to

More information

PeopleFirst Portal Onboarding Tool

PeopleFirst Portal Onboarding Tool PeopleFirst Portal Onboarding Tool 08.2016 Table of Contents Onboarding Tool One: Overview...3 Two: The NFP Onboarding Experience..3 Three: Accessing the Onboarding Queue.... 4 Four: Posthire Verification

More information

Guide to Successfully Implementing a CRM

Guide to Successfully Implementing a CRM Guide to Successfully Implementing a CRM www.salesnexus.com Chat with us Here! Table of Contents Introduction 3 How To Sell It To Your Sales People 4 Deciding Upon Fields to Create 5 CRM Field Customization

More information

Google Advertising Overview

Google Advertising Overview Google Advertising Overview Welcome. If you ve had any exposure to online advertising, you re probably familiar with Google Adwords - the leader in online advertising. Adwords is best known for its Paid

More information

A Year of Social Media

A Year of Social Media A Year of Social Media Workbook January 1 December 31, 2014 1 A Year of Social Media January 1 December 31, 2014 Table of Contents Introduction 3 Support 3 Social Media Facts 4 Step By Step 5 The System

More information

A toolkit for job-seekers to help you compare occupations and find the best fit for you.

A toolkit for job-seekers to help you compare occupations and find the best fit for you. A toolkit for job-seekers to help you compare occupations and find the best fit for you. Compiled by the i-step program and NORTH Link. i-step Program: This project is funded by the Australian Government

More information

How to Decide, Prepare and Sell Your Business Step by Step

How to Decide, Prepare and Sell Your Business Step by Step How to Decide, Prepare and Sell Your Business Step by Step Published by ExitAdviser.com Contents Stage One: Check the status... 2 Stage two: Preparing the sale... 4 Stage three: Go to Market... 6 Stage

More information

THE ULTIMATE MARKETING MACHINE

THE ULTIMATE MARKETING MACHINE THE ULTIMATE MARKETING MACHINE The Ultimate Marketing Machine is simple, it s your website and your CRM (Customer Relationship Management System). Your website is the first place your prospective customers

More information

Deposit Pricing Best Practices Session 3. Agenda

Deposit Pricing Best Practices Session 3. Agenda Deposit Pricing Best Practices Session 3 Thomas Farin President Farin & Associates, Inc tfarin@farin.com 1 Agenda Session 1 Inputs What We Need to Know Role of Benchmarks Four Models to Look at Profitability

More information

Sample Documents. It s not the load that breaks you down, it s the way you carry it.

Sample Documents. It s not the load that breaks you down, it s the way you carry it. Chapter THIRTEEN Sample Documents It s not the load that breaks you down, it s the way you carry it. Lena Horne Consult legal experts in your organization or community to establish guidelines and informed

More information

Audit Your Current Brand

Audit Your Current Brand Audit Your Current Brand What is a brand? Is it a logo? A name or slogan? A graphic design or color scheme? Your brand is the entire experience your prospects and customers have with your company. It s

More information

E-GUIDE. How to Create a Major Gifts Program in 5 Easy Steps. NetworkForGood.com 1

E-GUIDE. How to Create a Major Gifts Program in 5 Easy Steps. NetworkForGood.com 1 E-GUIDE How to Create a Major Gifts Program in 5 Easy Steps NetworkForGood.com 1 Table of Contents Why Create a Major Donor Program...4 Step 1: Identify Your Major Donors... 5 Step 2: Put Major Donor Tasks

More information

IN LAUNDRY WILL PROVIDE VALUABLE INFORMATION. YOUR VENDED INVESTMENT: GET SET FOR SUCCESS

IN LAUNDRY WILL PROVIDE VALUABLE INFORMATION. YOUR VENDED INVESTMENT: GET SET FOR SUCCESS GET SET FOR SUCCESS INTRODUCTION Flexibility. Minimal oversight. High ROI. All benefits that you ve correctly determined vended laundry can offer. You ve done the work researching the industry to make

More information

Objective/Metric Measured: Asset size and number of members were our two generalized areas we were measuring. Prior Measure:

Objective/Metric Measured: Asset size and number of members were our two generalized areas we were measuring. Prior Measure: 2016 CUNA Excellence in Operations, Sales & Service Award Sales and Service Management Entry Members Choice Credit Union: Excellence in Service through the Customer Care Chain From the onset we faced two

More information

What is SEM? Paid search, Google ads, and pay-per-click advertising

What is SEM? Paid search, Google ads, and pay-per-click advertising What is SEM? Paid search, Google ads, and pay-per-click advertising are a few phrases you have probably heard that are interchangeable with the term search engine marketing or SEM. SEM refers to paid ads

More information

Make It Matter. How to Make Yourself and Your Organization Essential

Make It Matter. How to Make Yourself and Your Organization Essential PREVIEW GUIDE Make It Matter How to Make Yourself and Your Organization Essential Table of Contents: Sample Pages from Discussion Guide and Personal Branding Workbook...pgs. 2-7 Program Information and

More information

United Way Campaign Guide Executive Summary for Employee Campaign Managers

United Way Campaign Guide Executive Summary for Employee Campaign Managers United Way Campaign Guide Executive Summary for Employee Campaign Managers PLAN 4-8 weeks prior to campaign Meet with your CEO Recruit your Campaign Team Learn about United Way and the community s Agenda

More information

Targeting & Segmentation

Targeting & Segmentation Targeting & Segmentation Targeting and Segmentation If Direct Marketing is the focusing of resources on the superior opportunity then targeting is the activity which identifies the superior opportunity.

More information

Business Development

Business Development Business Development Presenter: Tim Tolan Managing Director, Sanford Rose Associates, Charleston Tim Tolan is the Senior Partner and Managing Director of Sanford Rose Associates Charleston. Tim is a member

More information

THE ULTIMATE CUSTOMER PERSONA TEMPLATE

THE ULTIMATE CUSTOMER PERSONA TEMPLATE THE ULTIMATE CUSTOMER PERSONA TEMPLATE 1 BlueSteeleSolutions.com 1 BlueSteeleSolutions.com 940 312 7842 CONTENTS The Ultimate Customer Persona Template 3 Effective Marketing Is Tailored to a Specific Segment

More information

TRANSPORTATION & LOGISTICS INTERNSHIP HANDBOOK

TRANSPORTATION & LOGISTICS INTERNSHIP HANDBOOK TRANSPORTATION & LOGISTICS INTERNSHIP HANDBOOK Internship Coordinator Dr. Robert Frankel rfrankel@unf.edu Logistics Internship TRA 4945 Administered by University of North Florida Department of Marketing

More information

Recruitment Service Guidance Notes on Completing the Application Form

Recruitment Service Guidance Notes on Completing the Application Form Recruitment Service Guidance Notes on Completing the Application Form Important - Please Read Carefully Guidance Notes On Completing The Application Form You are advised to read the following notes carefully

More information

Newhaven Marina Holding Company Ltd PRIVACY POLICY

Newhaven Marina Holding Company Ltd PRIVACY POLICY Newhaven Marina Holding Company Ltd 1. INTRODUCTION PRIVACY POLICY Newhaven Marina Holding Company Ltd is committed to protecting your privacy and security. This policy explains how and why we use your

More information

Apollo Outplacement. Services and Pricing Pack For Individuals

Apollo Outplacement. Services and Pricing Pack For Individuals Apollo Outplacement Services and Pricing Pack For Individuals Thank you for downloading this information pack and for your interest in our outplacement services. We look forward to supporting you through

More information

Your expert guide to earning rental income. Getting started is easy with our professional tips and advice.

Your expert guide to earning rental income. Getting started is easy with our professional tips and advice. Your expert guide to earning rental income Getting started is easy with our professional tips and advice. 1 Join thousands of happy owners on HomeAway... 1 Deciding to rent...2 Is my property right for

More information

How to Hire The Best Customer Service Reps

How to Hire The Best Customer Service Reps How to Hire The Best Customer Service Reps 03 Why You Should Care Contents 05 06 The Ultimate Customer Rep Writing a Job Requisition 08 Cover Letter 11 Resume 13 Phone Screen 15 Interview Part 1 18 Interview

More information

17 WAYS TO FIND CONSULTING CLIENTS

17 WAYS TO FIND CONSULTING CLIENTS 17 WAYS TO FIND CONSULTING CLIENTS The following list isn t an exhaustive list, it s a short list of some of the many ways you can find new clients for your consulting, coaching or agency business. 1.

More information

Financial Advisors: How to Optimize your LinkedIn Profile

Financial Advisors: How to Optimize your LinkedIn Profile + Financial Advisors: How to Optimize your LinkedIn Profile A Publication of TABLE OF CONTENTS Introduction - The Case for LinkedIn 1. 5 Quick Ways to Optimize Advisor s LinkedIn Profiles pg. 1 2. A Daily

More information

Three steps to joining and participating in unions

Three steps to joining and participating in unions Anger hope action Three steps to joining and participating in unions 1. Anger The first condition for joining or becoming involved in the union is anger. Many people are uncomfortable about expressing

More information

All of the CitySuites applications including UBS have been designed for maximum interoperability with other systems.

All of the CitySuites applications including UBS have been designed for maximum interoperability with other systems. 1. Does your software interact with other applications? All of the CitySuites applications including UBS have been designed for maximum interoperability with other systems. 2. Do you have one version for

More information

Interviewing. Prepare to ACE your Interview. 5 minute career clips. career tips & information for Midd students. Middlebury Career Services

Interviewing. Prepare to ACE your Interview. 5 minute career clips. career tips & information for Midd students. Middlebury Career Services 5 minute career clips career tips & information for Midd students Interviewing Prepare to ACE your Interview Stages of the Interview Process The Interview Follow-up see workshops Interview 2 Handle the

More information

Interviewing. Prepare to ACE your Interview. 5 minute career clips. career tips & information for Midd students. Middlebury Career Services

Interviewing. Prepare to ACE your Interview. 5 minute career clips. career tips & information for Midd students. Middlebury Career Services 5 minute career clips career tips & information for Midd students Interviewing Prepare to ACE your Interview Stages of the Interview Process The Interview Follow-up see workshops Interview 2 Handle the

More information

Tips on the Resume Creation Process

Tips on the Resume Creation Process Tips on the Resume Creation Process How exciting! You ve found a job posting or expression of interest for a position you are very interested in. You know you would make an excellent candidate, but you

More information

CAREER PLANNER WORKBOOK

CAREER PLANNER WORKBOOK CAREER PLANNER WORKBOOK LEARN HOW TO GET YOUR CAREER ON TRACK 1 INTRODUCTION If you re reading this workbook, it s probably because you have a desire to succeed in your career. This career planner allows

More information

Measuring Business Value with Agile

Measuring Business Value with Agile Measuring Business Value with Agile Transforming Rhetoric into Reality Definitions from dictionary.com: Rhetoric - 6. the art of making persuasive speeches; oratory. Reality - 7. something that constitutes

More information

BEC Vantage Reading Part 3 Teacher s Notes

BEC Vantage Reading Part 3 Teacher s Notes BEC Vantage Reading Part 3 Teacher s Notes Description Students do vocabulary exercises to help them understand a text about product life cycles. They answer several multiple-choice questions by comparing

More information

Improving Performance Policy

Improving Performance Policy Improving Performance Policy If you re finding it hard to meet your performance goals or maintain your standards of performance we want to help you by giving you as much help and support as we reasonably

More information

Enhanced Employee Health, Well-Being, and Engagement through Dependent Care Supports

Enhanced Employee Health, Well-Being, and Engagement through Dependent Care Supports Enhanced Employee Health, Well-Being, and Engagement through Dependent Care Supports Webinar Question & Answer Session Transcript June 23, 2010 Dave Lissy, Chief Executive Officer, Bright Horizons Family

More information

STUDENT BUSINESS PLAN PART 1: THE CONTEMPORARY BUSINESS ENVIRONMENT

STUDENT BUSINESS PLAN PART 1: THE CONTEMPORARY BUSINESS ENVIRONMENT BUSINESS NAME STUDENT BUSINESS PLAN PART 1: THE CONTEMPORARY BUSINESS ENVIRONMENT What is the name of your business? Hint: When you think of the name of your business, make sure it captures the spirit

More information

Planning for Your Year

Planning for Your Year 2 Planning for Your Year The Planning Guide for Effective Rotary Clubs and the Strategic Planning Guide are key resources for developing your goals and action plan for your year. As club president-elect,

More information

Discovery-enabling culture

Discovery-enabling culture Discovery-enabling culture University of Leicester Coaching and Mentoring Academy Why have we created a coaching and mentoring academy? One of the four key pillars of activity in the University s Strategic

More information