PRICE LIST FOR DEREGULATED BUSINESS AND RESIDENTIAL SERVICES

Transcription

1 of Indiana, Inc. d/b/a CenturyLink TITLE PAGE PRICE LIST FOR DEREGULATED BUSINESS AND RESIDENTIAL SERVICES Pursuant to statute IC , non-basic telecommunications services were deregulated on March 27, Pursuant to statute IC (e)(1) Residential Basic Local Service ( RBLS ) was deregulated on June 30, The terms and conditions for deregulated residential services are located in the CenturyLink Guidebook for Residential Telecommunications Services. The terms and conditions for deregulated business services are located on the Company's website at: Terms and Conditions for Business Products and Services. s and charges for deregulated residential and business services are contained herein. Version 07/02/13

2 of Indiana, Inc. d/b/a CenturyLink Page 1 LOCAL EXCHANGE SERVICE Group A Group B Group C Group D Group E Business Individual Line/Key Trunk $35.00 $35.00 $35.00 $35.00 $35.00 PBX Trunk Rotary Line Individual/Key Residence Individual Line/Key Trunk $22.50 $22.50 $22.50 $22.50 $22.50 Rotary Line Individual/Key (I) (I) Term Discount Plan (TDP) Two Years Business Flat Basic Access Line 10% NA Business Key System Access Line 10% NA PBX Trunk/Multi-Function Access Line 10% NA Three Years Business Flat Basic Access Line 15% NA Business Key System Access Line 15% NA PBX Trunk/Multi-Function Access Line 15% NA RURAL ZONE SERVICE Individual or Trunk Line Rural Zone (Residence Only) $0.00 END USER ACCESS SERVICE See Indiana Guidebook Sheet 11 of Section 7: END USER ACCESS SERVICE END USER COMMON LINE CHARGES (A.K.A. INTRASTATE SUBSRIBER LINE CHARGE) for explanation of this charge for residence and business. Intrastate End User Common Line (EUCL) Access Residential Subscriber, Primary and Non-Primary Per line or trunk $0.00 Individual Line Business, per line or trunk 3.50 Multi-Line Business Subscriber, per line or trunk 4.40 DUAL PARTY RELAY SERVICE SURCHARGE Business and Residence InTRAC surcharge, per line $ 0.03 SERVICE CHARGES Single Optional Payment Payment Business Service Order Charge: Initial Order, each $ Subsequent Order, each Central Office Work Charge, each Payphone Line Service Request Charge, each Residence Service Order Charge: Initial Order, each Subsequent Order, each Central Office Work Charge, each IN Effective 12/01/2017

3 of Indiana, Inc. d/b/a CenturyLink Page 1.1 FACILITY RELOCATION COST RECOVER FEE Effective May 31, 2017, terms, conditions and rates for this fee are located at LOCAL TERMS OF SERVICE FOR FACILITY RELOCATION COST RECOVERY FEE. IN Version 05/31/2017

4 of Indiana, Inc. d/b/a CenturyLink Original Page 1.2 CENTURYLINK LINE VOLUME PLAN (CLVP) A. TERMS AND CONDITIONS See LOCAL TERMS OF SERVICE: CENTURYLINK LINE VOLUME PLAN ( CLVP ) for the description, terms and conditions for CLVP. Termination liability charges and/or shortfall charges apply as specified therein, if all or a portion of the services under CLVP are terminated prior to the expiration of the initial commitment period or if Customer s account falls below the minimum line requirements. B. RATES 1. Flat Business Service, per Individual Line, Key Line, and/or Key Trunk, per month [1] Number of Lines (Tier)/Minimum Line Requirement Two Year Term Three - Five Year Terms $33.99 $ Optional Services LVP Feature Package, per line/ trunk, per month Number of Lines (Tier)/Minimum Line Requirement Two Year Term Three - Five Year Terms $5.00 $ [1] Touch calling service, Trunk Hunting and Extended Area Service, where applicable, are included in these rates. Rural zone charges do not apply. IN Version 07/01/2015

5 of Indiana, Inc. d/b/a CenturyLink Page 2 SERVICE CHARGES (Continued) Restoral Charge Business and Residence Restoral Charge (per line) $25.00 Trouble Isolation Charge A nonrecurring charge will apply for each repair visit to a customer s premises in connection with a service difficulty when it is determined that the difficulty was due to a condition in a customerprovided terminal equipment or communications system which is arranged for connection to Company facilities. Dishonored Check Charge (Returned Check) $25.00 Call Line Identifier Late Payment Charge Nonrecurring Charge, Per Line 30-Day Period 12-Month Period Initial $ $ Renewal, Each A late payment charge may be added in the amount of $7.00 or 4% of the unpaid balance, whichever is greater, once the bill becomes delinquent. Network Interface Device Charge Business Only Network Interface Device Charge (includes one gas module) $18.00 Additional Gas Module, Each 5.75 (D) (D) (D) (D) IN Version 11/17/17

6 -United Telephone Company of Indiana, Inc. d/b/a CenturyLink Page 3 CUSTOM CALLING FEATURES, Per Line Business Residence Speed Dial 8 $5.00 $5.00 Speed Dial Call Forwarding Call Forward No Answer - Fixed Call Forward No Answer - Customer Programmable Call Forward Busy - Fixed Call Forward Busy - Customer Programmable Call Forward Fixed (2) Call Waiting Enhanced Call Waiting Three-Way Calling Three-Way Calling with Transfer Conference Inquiry (2) Hot Line Warm Line SignalRing SignalRing Plus - First, Second, & Third Number Call Control (2) Call Forwarding of Call Waiting (2) Call Hold (2) Enhanced Call Forwarding (1) Three-Way Calling, per attempt Call Transfer Outbound Call Block Feature Remote Call Forwarding (3) (1) Effective 09/30/05, the Enhanced Call Forwarding feature is limited to services provided to existing customers. The service will be discontinued for an existing customer once that customer moves, is deceased, the account name changes, or the basic local service is removed for any reason. (2) Effective 06/20/08, Call Forward Fixed, Conference Inquiry, Call Control, Call Forwarding of Call Waiting and Call Hold features are limited to services provided to existing customers. The service will be discontinued for an existing customer once that customer moves, is deceased, the account name changes, or the basic local service is removed for any reason. (3) Access line rate also applies. Version 03/29/10

7 of Indiana, Inc. d/b/a CenturyLink Page 4 EXPRESSTOUCH Business/Centrex Residence Return Call $ 5.50 $5.00 Caller ID - No. Only Caller ID with Name Repeat Dialing Selective Call Acceptance Selective Call Forward Selective Call Rejection Selective Call Ring Feature Packages InTouch with Call Forwarding $ Advantage (1) Essentials Elite (2) Classics Calling Package Priority N/A Business and Residence Per Attempt Repeat Dialing $1.25 Return Call 1.25 Call Trace, per successful trace 5.00 (1) Effective , the Feature Packages noted above are limited to services provided to existing customers. The service will be discontinued for an existing customer once that customer moves, is deceased, the account number changes, or the basic local service is removed for any reason. (2) Effective , Limited to services provided to existing customers. The service will be discontinued for an existing customer once that customer moves, is deceased, the account name changes, or the basic local service is removed for any reason. Version 07/18/11

8 of Indiana, Inc. d/b/a CenturyLink Page 4.1 PREPAID LOCAL TELEPHONE SERVICE [1] PLTS Bundle [1] $39.95 Prepaid Pure Broadband Bundle [1] ( includes Subscriber Line Charge. s applicable for non-regulated High Speed Internet also apply.) SOLUTIONS RESIDENCE Pure Bundle [2] ( includes Subscriber Line Charge. s applicable for non-regulated High Speed Internet also apply.) Economy Pack Bundle ( includes Subscriber Line Charge. Customers who subscribe under a 12-month commitment will receive a $5.00 discount off the monthly rate during the first 2 months of service, after which the listed monthly rate will apply.) Economy Pack Plus Bundle (Subscriber Line Charge billed separately) Economy Pack Plus Lite Bundle Home Phone II [2] Exchanges s Patriot, Petroleum, Rensselaer, Roann, Salamonia, Shipshewana, $38.95 Trafalgar, Twelve Mile, Urbana, Van Buren, Vevay and Winamac All Other Exchanges [1] Effective November 17, 2017, this service is grandfathered. Availability to current customers is limited to lines in service at existing locations. [2] Effective June 11, 2017, Pure Bundle and Home Phone II are grandfathered for residential customers. Availability to current customers is limited to lines in service at existing locations. IN Effective: November 17, 2017

9 of Indiana, Inc. d/b/a CenturyLink Page 4.2 GRANDFATHERED SOLUTIONS-RESIDENCE PACKAGES A. The following Solutions-Residence Packages are grandfathered and are limited to lines in service for existing customers as of July 15, 2011: Bundle Sure Solution I $44.78 Sure Solution II $40.78 Choice Solution $40.78 Standard Solution I $35.28 Standard Solution II $35.78 Custom Solution I $38.78 Classic Solution I $37.78 Core Solution $42.28 Personal II Solution $37.78 Home II Solution $32.78 Safe and Sound II Solution $29.78 Special Plan Bundle $26.78 Progressive Plan $31.28 Simple Solution $25.78 Standard Home Phone Service II $37.78 Follow Me Plan $31.78 Essential Home Phone Plan $30.78 (I) (I) (I) (I) (I) (I) (I) (I) (I) (I) (I) (I) (I) (I) (I) (I) IN Effective 12/01/2017

10 of Indiana, Inc. d/b/a CenturyLink Page 4.3 GRANDFATHERED SOLUTIONS-RESIDENCE PACKAGES B. As of December 26, 2014, the following services are limited to existing lines in service at existing locations. See Local Terms of Service: Residential Feature Package and Bundle Services for descriptions, terms and conditions for grandfathered Solutions- Residence Packages. (C) Bundle Simple Choice Bundle - Discounted rate with subscription to Voic $29.95 $26.00 (M) Simple Choice Unlimited Bundle Exchanges Patriot, Petroleum, Rensselaer, Roann, Salamonia, Shipshewana, Trafalgar, Twelve Mile, Urbana, Van Buren, Vevay and Winamac s With Voic Discounted s With HSI With Voic and HSI $39.95 $36.00 $34.95 $31.00 All Other Exchanges $29.95 $26.00 $24.95 $21.00 (C) (M) (M) Material moved from Page 4.1. IN Effective 12/26/2014

11 of Indiana, Inc. d/b/a CenturyLink Page 5 SOLUTIONS - BUSINESS Pure Bundle $42.00 ( I ) ( includes Subscriber Line Charge. s applicable for non-regulated High Speed Internet also apply.) PRIMARY RATE INTERFACE (PRI) BUNDLE - BUSINESS Two Years Three Years Five Years INDIVIDUAL VOICE CHANNELS FOR CUSTOM ACCESS SOLUTIONS Individual Voice Channels without ISDN-PRI functionality (Per Channel) Individual Voice Channels with ISDN-PRI functionality (Per Channel) HOSTED MULTILINE BUNDLE One Year Commitment Period, per bundle Three Year Commitment Period, per bundle BUSINESS ASSIST ADVANTAGE PLANS Business Assist Advantage Plan Initial bundle, per location nd through 10th bundle (per bundle), per location Unlimited Business Assist Advantage Plan Initial bundle, per location nd through 10th bundle (per bundle), per location IN Effective 11/13/2015

12 of Indiana, Inc. d/b/a CenturyLink Page 5.01 CORE CONNECT A. Description CENTURYLINK LOCAL TERMS OF SERVICE: CORE CONNECT BUNDLES contains the terms and conditions for CORE CONNECT bundles. Termination Liability Charges as described therein will apply if a Customer disconnects all or a portion of a CORE CONNECT bundle prior to the expiration of the TDP. B. s and Charges The following rates apply in addition to the monthly rates applicable for companion long distance and HSI services. 1. Core Connect 1 Exchanges Arcola, Aurora, Avilla, Bargersville, Berne, Columbia City, Decatur, Denver, Etna, Franklin, Fortville, Geneva, Guilford, Knightstown, Knox, Lawrenceburg, Monticello, Nappanee, North Webster, New Carlisle, Plymouth, Portland, Rising Sun, Reynolds, Syracuse, Union City, Whiteland, Wolcott, Warsaw Argos, Bremen, Brook, Burnettsville, Cromwell, Dillsboro, Flora, Francesville, Goodland, Howe, Kentland, LaPaz, LaGrange, Leesburg, Medaryville, Millersburg, Milford, North Judson, North Liberty, Pierceton, Preble, Remington, Rossville, Shipshewana, South Milford, San Pierre, South Whitley, Tocsin, Topeka, Tri Lakes, Vevay, Wheatfield, Walkerton, Wolcottville Ashley, Bryant, Corunna, East Enterprise, Hamlet, Jamestown, Kewanna, LaFontaine, Lapel, Laud, Linn Grove, Larwill, Mongo, Monroe, Marietta, Monterey, Nineveh, Patriot, Pleasant Mills, Pennville, Petroleum, Rensselaer, Roann, Salamonia, Trafalgar, Twelve Mile, Urbana, Van Buren, Wilkinson, Winamac Initial Bundle All Terms Per Location, Per Month 2 nd through 10 th bundle One Year Two Year Term Term Month-to- Month Three Year Term $60.00 $30.00 $25.00 $22.50 $20.00 $70.00 $40.00 $35.00 $32.50 $30.00 $80.00 $50.00 $45.00 $42.50 $40.00 IN Effective: April 29, 2014

13 of Indiana, Inc. d/b/a CenturyLink Page 5.02 CORE CONNECT (Continued) B. s and Charges (Continued) 2. Core Connect 1 LITE Exchanges Arcola, Aurora, Avilla, Bargersville, Berne, Columbia City, Decatur, Denver, Etna, Franklin, Fortville, Geneva, Guilford, Knightstown, Knox, Lawrenceburg, Monticello, Nappanee, North Webster, New Carlisle, Plymouth, Portland, Rising Sun, Reynolds, Syracuse, Union City, Whiteland, Wolcott, Warsaw Argos, Bremen, Brook, Burnettsville, Cromwell, Dillsboro, Flora, Francesville, Goodland, Howe, Kentland, LaPaz, LaGrange, Leesburg, Medaryville, Millersburg, Milford, North Judson, North Liberty, Pierceton, Preble, Remington, Rossville, Shipshewana, South Milford, San Pierre, South Whitley, Tocsin, Topeka, Tri Lakes, Vevay, Wheatfield, Walkerton, Wolcottville Ashley, Bryant, Corunna, East Enterprise, Hamlet, Jamestown, Kewanna, LaFontaine, Lapel, Laud, Linn Grove, Larwill, Mongo, Monroe, Marietta, Monterey, Nineveh, Patriot, Pleasant Mills, Pennville, Petroleum, Rensselaer, Roann, Salamonia, Trafalgar, Twelve Mile, Urbana, Van Buren, Wilkinson, Winamac Initial Bundle All Terms Per Location, Per Month 2 nd through 10 th bundle One Year Two Year Term Term Month-to- Month [1] Three Year Term $60.00 $30.00 $25.00 $22.50 $20.00 $70.00 $40.00 $35.00 $32.50 $30.00 $80.00 $50.00 $45.00 $42.50 $40.00 [1] Only available after expiration of a TDP when customer does not renew or select a new TDP. IN Effective: April 29, 2014

14 of Indiana, Inc. d/b/a CenturyLink Page 5.03 CORE CONNECT (Continued) B. s and Charges (Continued) 3. Core Connect 2 Exchanges Per Location, Per Month Initial Bundle 2 nd through 10 th bundle All Terms Month-to- One Year Month Term Two Year Term Three Year Term All Exchanges $55.00 $35.00 $30.00 $27.50 $ Core Connect 2 LITE Exchange Per Location, Per Month Initial Bundle 2 nd through 10 th bundle All Terms Month-to- One Year Month [1] Term Two Year Term Three Year Term All Exchanges $60.00 $35.00 $30.00 $27.50 $25.00 CENTURYLINK BUSINESS BUNDLE A. DESCRIPTION CENTURYLINK LOCAL TERMS OF SERVICE: CENTURYLINK BUSINESS BUNDLE contains the terms and conditions for CENTURYLINK BUSINESS BUNDLE. B. RATES AND CHARGES 1. Nonrecurring Charge Activation Fee, Per Line $ s Per Line, Per Location [2] Initial Bundle $ nd through 10 th Bundle [1] Only available after expiration of a TDP when customer does not renew or select a new TDP. [2] s for required long distance and/or non-regulated services apply in addition to the rates for the location portion of this bundled service. IN Effective: August 7, 2015

15 of Indiana, Inc. d/b/a CenturyLink Page 5.04 UNLIMITED NATIONWIDE CALLING OR ESSENTIAL HOME PHONE WITH 30 MINUTES LONG DISTANCE A. RATES AND CHARGES Unlimited Nationwide Calling or Essential Home Phone with 30 Minutes Long Distance Per package, per location $35.00 [1] [1] includes local services, features, fees and surcharges described in Section 3 (Application of Charges) of the CenturyLink Local Terms of Service for Unlimited Nationwide Calling or 30 Minutes Nationwide Long Distance Package. rates for the Unlimited Nationwide Calling or 30 Minutes Long Distance calling plan provided by CenturyLink Communications, LLC and for optional deregulated High Speed Internet provided by the Company are not included in this rate; however, the monthly rates for all these services will appear as a single line item on the customer s bill. IN Effective: February 23, 2018

16 of Indiana, Inc. d/b/a CenturyLink Page 5.1 As of July 15, 2011 the services listed on this sheet are grandfathered and are limited to lines in service for existing customers. SOLUTIONS BUSINESS Sure Solution II Choice Solution Standard Solution II Basic Solution Classic Solution Priority Solution Economy Solution Economy Solution II Rotary Classic Solution Economy Bundle II A Complete Business Bundle Initial Bundle, Per Location nd and 3rd Bundle (Per Bundle), Per Location SOLUTIONS II - BUSINESS ) Connected II Month to Month, per bundle One Year Commitment Period, per bundle Two Year Commitment Period, per bundle Three Year Commitment Period, per bundle Economy Bundle II B Month to Month, per bundle One Year Commitment Period, per bundle Two Year Commitment Period, per bundle Three Year Commitment Period, per bundle Complete Business Bundle II Month to Month, per bundle One Year Commitment Period, per bundle Two Year Commitment Period, per bundle Three Year Commitment Period, per bundle Basic Offer Bundle Month to Month, per bundle One Year Commitment Period, per bundle Two Year Commitment Period, per bundle Three Year Commitment Period, per bundle (I) CONNECTION CENTRAL BUNDLE BUSINESS One/Two Year Commitment Period, per bundle MULTILINE BUNDLE Month-to-Month, per bundle One Year Commitment Period, per bundle Two Year Commitment Period, per bundle Three Year Commitment Period, per bundle (I) IN Effective 12/01/2017

17 of Indiana, Inc. d/b/a CenturyLink Page 6 DIRECTORY ASSISTANCE SERVICE a. Directory Assistance Service Charge, per Directory Assistance call $4.99 (I) b. When the customer requests Directory Assistance by dialing 0 where the customer has the technical capability to direct dial Directory Assistance, the applicable operator handled surcharge applies in addition to the Directory Assistance Service Charge. DIRECTORY LISTINGS Business Residence Additional Listings, each $4.50 $4.50 Alternate Call Listings, each Auxiliary Listings, each N/C N/C Cross Reference Listings, each Foreign Exchange Listings, each Non-Listed Telephone Numbers, per listing, each Non-Published Telephone Numbers, per listing, each Vanity Listing, per listing, each (I) (I) (I) (I) (R)(I) OPERATOR SERVICES Business Residence Option 1 - No Collect Billing, - per Individual Line/Number $ 4.00 $ per Block of 100 Numbers per Block of 1,000 Numbers per Block of 10,000 Numbers Option 2 - Option 3 - No Third Number Billing, - per Individual Line/Number per Block of 100 Numbers per Block of 1,000 Numbers per Block of 10,000 Numbers No Collect or Third Number Billing, - per Individual Line/Number per Block of 100 Numbers per Block of 1,000 Numbers per Block of 10,000 Numbers Selective Call Screening Service (Originating Line Screening) (1) Per Access Line Equipped $6.00 Local Operator Assistance (See Two-Point Message Telecommunications Service) (1) Effective May 1, 2009, Selective Call Screening service is limited to services provided to existing customers as long as the customers remain at the same location. The service will be discontinued for an existing customer once that customer moves, the account name changes, or until the customer discontinues or changes their screening service. IN Version

18 of Indiana, Inc. d/b/a CenturyLink Page 7 TOLL BLOCK Business Residence Complete (1) $4.00 $4.00 (1) Effective May 1, 2009, Toll Block service is limited to services provided to existing customers as long as the customers remain at the same location. The service will be discontinued for an existing customer once that customer moves, the account name changes, or until the customer discontinues or changes their blocking service. Version 03/29/10

19 of Indiana, Inc. d/b/a CenturyLink Page 8 INTEGRATED SERVICES DIGITAL NETWORK (ISDN) - BASIC RATE INTERFACE Non-Recurring Charge Service Capability Packages Package S - Standard (Res) $25.00 $ Package S - ISDN-BRI Package (Bus) Package H Package L Optional Features Caller ID with Name 7.00 Call Pickup (per member) 2.00 Flexible Calling 3.00 Six-Way Conference Calling 5.00 Automatic Callback (Repeat Dialing) 2.00 Additional Call Offering (ACO) 4.00 Call Forwarding 3.00 Additional Directory Number (each) 2.00 Multi-Line Hunt Group 2.00 Loop Extension Feature Packages Feature Package Change Charges Closed User Group Configuration Group Database Change INTEGRATED SERVICES DIGITAL NETWORK (ISDN) - PRIMARY RATE INTERFACE ** ** This rate structure is limited to existing facilities in service at existing locations for current customers. Current customers may migrate existing services to Integrated Services Digital Network-Primary Interface (ISDN-PRI) Business Service at any time without incurring any Nonrecurring Charges or Service Charges. TDP customers may migrate existing services without incurring termination liability charges when they select a commitment period equal to or greater than the length of time remaining under their existing TDP. Non-Recurring Nonrecurring Charge Charge First Additional Primary Access Line (Intraexchange) Mbps Month to Month $ $ $ months months months months Nonrecurring Charge Primary Interface One-Way per ISDN-PRI Primary Access Line (Data only or Voice and Data) Month to Month $ $ months months months months Version

20 of Indiana, Inc. d/b/a CenturyLink Page 9 INTEGRATED SERVICES DIGITAL NETWORK (ISDN) - PRIMARY RATE INTERFACE (Continued) ** This rate structure is limited to existing facilities in service at existing locations for current customers. Current customers may migrate existing services to Integrated Services Digital Network-Primary Interface (ISDN-PRI) Business Service at any time without incurring any Nonrecurring Charges or Service Charges. TDP customers may migrate existing services without incurring termination liability charges when they select a commitment period equal to or greater than the length of time remaining under their existing TDP. Nonrecurring Charge Primary Interface Two-Way per ISDN-PRI Primary Access Line Month to Month $ $ months months months months B-Channel Charge, each channel Month to Month months months months months Initial D-Channel Month to Month months months months months Optional Features s for optional features, including Premium Package, are as specified in this for Integrate Services Digital Network-Primary Interface (ISDN-PRI) Business Service. Service Change Charge, Per Primary Access Line For termination change at the same premises, physical, per PRI interface $ For termination change at the same premises, programming, per PRI interface Premises Visit Charge per Primary Access Line or for an Inside Move Version

21 of Indiana, Inc. d/b/a CenturyLink Page 9.1 INTEGRATED SERVICES DIGITAL NETWORK-PRIMARY RATE INTERFACE (ISDN-PRI) BUSINESS SERVICE ISDN-PRI Business Service Arrangement (1) ISDN-PRI Business Service Arrangement with Two-Way Primary Interface (23-B+D and 24-B Channels) Nonrecurring Nonrecurring Charge (Initial) Charge Add l*) Month-to-month** $1, $ $0.00 One Year 1, Two Years 1, Three Years Five Years * Additional facilities must be installed at the same customer designated premises on the same trip and placed on the same service order. ** Month-to-month customers must subscribe to ISDN-PRI Business Service for a minimum service period of six months. Version

22 of Indiana, Inc. d/b/a CenturyLink Page 9.2 INTEGRATED SERVICES DIGITAL NETWORK-PRIMARY RATE INTERFACE (ISDN-PRI) BUSINESS SERVICE (Cont d) (2) Optional Features Nonrecurring Charge 1. 2 B-Channel Transfer * Per Primary Interface $ $ Call-by-Call/Integrated Service Access Feature Capability Per Primary Interface Circular Hunt * Per Primary Interface D-Channel Backup ** each channel E911 Call Screening * Per Primary Interface (up to 100 station numbers) Incoming Call Identification (Caller ID Name and Number) Per Primary Interface Main Number ID Capability National ISDN-2 Protocol * Per Primary Interface Network Ring Again Per Primary Interface * (3) Optional Feature Packages: 1. Premium Package (only available for customers whose ISDN-PRI Business Service arrangements include a Two-Way Primary Interface under a Term Discount Plan) Nonrecurring Charge Includes National ISDN-2 Protocol *, E911 Call Screening *, Incoming Call Identification (Caller ID Name and Number), Call-by-Call/Integrated Service Access Feature Capability, and 2 B-Channel Transfer * Per Primary Interface $ $ * Certain equipment restrictions apply. ** Available only to customers subscribing to more than one Primary Interface. Version

23 of Indiana, Inc. d/b/a CenturyLink Page 9.3 INTEGRATED SERVICES DIGITAL NETWORK-PRIMARY RATE INTERFACE (ISDN-PRI) BUSINESS SERVICE (Cont d) (4) Service Charges (Nonrecurring Charges) 1. Service Establishment Charges consist of: (a) (b) A Service Order Charge as described in LOCAL TERMS OF SERVICE: CENTURYLINK SERVICE CHARGES posted at applies for each order placed, for receiving and recording information, and processing the necessary data in connection with a customer's request for service establishment; and The applicable Nonrecurring Charge for an ISDN-PRI Business Service Arrangement. This charge covers engineering design, common centralized testing and coordination. Nonrecurring charges do not apply for additional ISDN-PRI Business Service Arrangements installed at the same customer designated premises on the same trip and placed on the same service order. 2. Premises Visit Charge, per ISDN-PRI Business Service Arrangement $ Service Change Charges (a) (b) For termination change at the same premises, Physical, per ISDN-PRI Business Service arrangement $ For termination change at the same premises, Programming, per ISDN-PRI Business Service arrangement $ The Move Charge is equal to the sum of the Service Change Charges plus the Premises Visit Charge. * Only available for customers whose ISDN-PRI Business Service arrangements include a Two- Way Primary Interface under a Term Discount Plan. ** Certain equipment restrictions apply. Version

24 of Indiana, Inc. d/b/a CenturyLink INTRAEXCHANGE PRIVATE LINE SERVICES Intraexchange channel, each 2-wire cable pair between the serving central office and the premises and/or termination of the customer or between each customer termination if service is provided by the same cable pair. $7.50 Page 10 Non-Recurring Charge Channel Termination - Per Point of Termination Two-Wire $ Four-Wire Rearrangement Channel Mileage Fixed Two-Wire Fixed Four-Wire Per Mile 3.00 Bridging - Per Port Voice Bridging Data Bridging Optional Features and Functions Conditioning - C Type CENTREX SERVICE II Business, Centrex Service II Access Line Month to Month Year Year Service Establishment Translation Charge Feature Change Charge Per Line Maximum charge per order Optional Features Automatic Call Distribution ICB Automatic Line 2.00 Call Park/Call Pick-Up 2.00 Class-of-Service Restrictions 2.00 Distinctive Ringing/Ring Again 2.00 Meet-Me-Conference Multiple Appearance Directory Number (per number, per appearance) 3.00 Music On-Hold (per customer group Secondary Directory Number (per directory number) 3.00 Speed Call Long (30) (per customer group) 8.00 Uniform Call Distribution ICB Version 03/29/10

25 of Indiana, Inc. d/b/a CenturyLink Page 11 CENTREX (Effective 05/16/03 Centrex Service is no longer available to new customers) Additional Applicable whenever additions, changes, or removals are Charges requested subsequent to initial system installation. $2.00 Centrex Line 1-4 lines per location, each $ or more lines per location, each Basic Software Month Month Per Centrex line $9.92 $6.05 Enhanced Software Features (per Centrex line except where noted) Automatic Call Distribution (per ACD line) Cut-Through Dialing Enhanced Business Set Services Hospital Communications Large Conference Features Station Message Detail Recording Attendant Console Interface Per Attendant Console $ Business Set Interface Per Business Set 1.82 Version 03/29/10

26 of Indiana, Inc. d/b/a CenturyLink LINK SERVICES Channel Termination - Per Point of Termination Non-Recurring Non-Recurring Charge Charge Installation Rearrangement Page 12 Digilink Service 19.2 Kbps Month to Month $ $ $ Months Months Months Months Kbps, 64.0 Kbps Month to Month Months Months Months Months Translink Service 128 Kbps Month to Month Months Months Months Months Kbps Month to Month Months Months Months Months Kbps Month to Month Months Months Months Months Kbps Month to Month Months Months Months Months Mbps Month to Month Months Months Months Months Version 03/29/10

27 of Indiana, Inc. d/b/a CenturyLink Page 13 LINK SERVICES (Continued) Non-Recurring Non-Recurring Charge Charge Installation Rearrangement Channel Termination - Per Point of Termination (Continued) LightLink Service Mbps Month to Month Within CO $1, N/A $ Miles 1, N/A Over 3 Miles 2, N/A Months Within CO 1, Miles 1, Over 3 Miles 2, Months Within CO 1, Miles 1, Over 3 Miles 2, Months Within CO 1, Miles 1, Over 3 Miles 2, Months Within CO Miles 1, Over 3 Miles 1, Channel Mileage - Termination (Fixed) - Per Circuit Non-Recurring Charge Digilink Service 19.2 Kbps, 56.0 Kbps, 64.0 Kbps Month to Month $ $ Months Months Months Months Translink Service 128 Kbps, 256 Kbps, 384 Kbps, 512 Kbps, Mbps Month to Month Months Months Months Months Version 03/29/10

28 of Indiana, Inc. d/b/a CenturyLink LINK SERVICES (Continued) Channel Mileage - Termination (Fixed) - Per Circuit (Continued) Page 14 Non-Recurring Charge LightLink Service Mbps Month to Month $ N/A Months Months Months Months Channel Mileage - Facility (Per Mile) Digilink Service 19.2 Kbps, 56.0 Kbps, 64.0 Kbps Month to Month Months Months Months Months Translink Service 128 Kbps, 256 Kbps, 384 Kbps, 512 Kbps, Mbps Month to Month Months Months Months Months LightLink Service Mbps Month to Month N/A Months Months Months Months Optional Features and Functions Translink Service Central Office Multiplexing DS1 to DS0 - Per Arrangement Month to Month Months Months Months Months Clear Channel Capability (CCC) - Per Channel Termination Extended Superframe Format (ESF) - Per Channel Termination N/A N/A Multiplexed Service Connection - Per DS Version 03/29/10

29 of Indiana, Inc. d/b/a CenturyLink LINK SERVICES (Continued) Optional Features and Functions (Continued) Page 15 Non-Recurring Charge LightLink Service Central Office Multiplexing DS3 to DS1 - Per Arrangement Month to Month $ N/A Months $ Months Months Months Clear Channel Capability (CCC) - Per Channel Termination Multiplexed Service Connection - Per DS Data Amplification - Per Repeater Central Office Bridging Capability - Per Port 19.2 Kbps, 56.0 Kbps, 64.0 Kbps Month to Month Months Months Months Months Version 03/29/10

30 of Indiana, Inc. d/b/a CenturyLink Page 16 FRAME RELAY SERVICE Effective July 1, 2015, this service will no longer be available to new customers for new orders nor will new orders from existing customers be accepted (except to the extent permitted by a Term Discount Plan). All existing customers may migrate to another company-provided service at any time without incurring nonrecurring or service charges. Termination Liability Charges will not apply if customers with a Term Discount Plan migrate to another company-provided service prior to expiration of the Term Discount Plan. Existing customers will be grandfathered as follows: As of July 1, 2015, month-to-month customers will no longer be able to subscribe to this service. Customers with a Term Discount Plan that expires after July 1, 2015 may retain their Frame Relay Service covered by that Term Discount Plan until the expiration of that Term Discount Plan. Existing Term Discount Plans will not be renewed. IN Version 07/01/2015

31 of Indiana, Inc. d/b/a CenturyLink Page 16.1 FRAME RELAY SERVICE [1] Frame Relay Access line (FRAL) (includes Access Line and Port) Non-Recurring Charge 56 Kpbs Month to Month $95.00 $ months months months N/A months N/A 64 Kbps Month to Month months months months N/A months N/A 128 Kbps Month to Month months months months N/A months N/A 256 Kbps Month to Month months months months N/A months N/A 384 Kbps Month to Month months months months N/A months N/A 512 Kbps Month to Month months months months N/A months N/A Mbps Month to Month months months months N/A months N/A [1] Effective July 1, 2015, month-to-month service is discontinued for all existing customers and is not available to new customers. Customers with an existing Term Discount Plan may retain their service until the expiration of that Term Discount Plan. Existing Term Discount Plans are not renewable. IN Version 07/01/2015

32 of Indiana, Inc. d/b/a CenturyLink Page 17 FRAME RELAY SERVICE [1] (Continued) Frame Relay Access line (FRAL) (includes Access Line and Port) (Continued) Non-Recurring Charge 3 Mbps (2xDS1) Month to Month $ $ months months months N/A months N/A 6 Mbps (4xDS1) Month to Month 1, months 1, months 1, months 1, N/A months 1, N/A 10.5 Mbps (7xDS1) Month to Month 2, months 1, months 1, months 1, N/A months 1, N/A 12 Mbps (8xDS1) Month to Month 2, months 2, months 2, months 2, N/A months 2, N/A Frame Relay Port (FRAP) Only 56 Kbps Month to Month months months months N/A months N/A 64 Kbps Month to Month months months months N/A months N/A 128 Kbps Month to Month months months months N/A months N/A [1] Effective July 1, 2015, month-to-month service is discontinued for all existing customers and is not available to new customers. Customers with an existing Term Discount Plan may retain their service until the expiration of that Term Discount Plan. Existing Term Discount Plans are not renewable. IN Version 07/01/2015

33 of Indiana, Inc. d/b/a CenturyLink Page 18 FRAME RELAY SERVICE [1] (Continued) Frame Relay Port (FRAP) Only (Continued) Non-Recurring Charge 256 Kbps Month to Month $ $ months months months N/A months N/A 384 Kbps Month to Month months months months N/A months N/A 512 Kbps Month to Month months months months N/A months N/A Mbps Month to Month months months months N/A months N/A Mbps Month to Month 4, , months 3, , months 3, , months 3, months 3, [1] Effective July 1, 2015, month-to-month service is discontinued for all existing customers and is not available to new customers. Customers with an existing Term Discount Plan may retain their service until the expiration of that Term Discount Plan. Existing Term Discount Plans are not renewable. IN Version 07/01/2015

34 of Indiana, Inc. d/b/a CenturyLink Page 19 FRAME RELAY SERVICE [1] (Continued) Permanent Virtual Circuit (PVC) - IntraLATA - CIR, per PVC Non-Recurring Charge Over 0 thru 8 Kbps Frame for LAN $2.20 $10.00 Frame for SNA Frame for Voice Over 8 thru 16 Kbps Frame for LAN Frame for SNA Frame for Voice Over 16 thru 24 Kbps Frame for LAN Frame for SNA Frame for Voice Over 24 thru 32 Kbps Frame for LAN Frame for SNA Frame for Voice Over 32 thru 40 Kbps Frame for LAN Frame for SNA Frame for Voice Over 40 thru 48 Kbps Frame for LAN Frame for SNA Frame for Voice Over 48 thru 56 Kbps Frame for LAN Frame for SNA Frame for Voice Over 56 thru 64 Kbps Frame for LAN Frame for SNA Frame for Voice Over 64 thru 128 Kbps Frame for LAN Frame for SNA Frame for Voice Over 128 thru 256 Kbps Frame for LAN Frame for SNA Frame for Voice Over 256 thru 384 Kbps Frame for LAN Frame for SNA Frame for Voice Over 384 thru 512 Kbps Frame for LAN Frame for SNA Frame for Voice [1] Effective July 1, 2015, month-to-month service is discontinued for all existing customers and is not available to new customers. Customers with an existing Term Discount Plan may retain their service until the expiration of that Term Discount Plan. Existing Term Discount Plans are not renewable. IN Version 07/01/2015

35 of Indiana, Inc. d/b/a CenturyLink Page 20 FRAME RELAY SERVICE [1] (Continued) Permanent Virtual Circuit (PVC) - IntraLATA - CIR, per PVC (Continued) Non-Recurring Charge Over 512 thru 768 Kbps Frame for LAN $39.60 $10.00 Frame for SNA Frame for Voice Over 768 thru Mbps Frame for LAN Frame for SNA Frame for Voice Over Mbps thru 4 Mbps Frame for LAN Frame for SNA Frame for Voice Over 4 thru 10 Mbps Frame for LAN Frame for SNA Frame for Voice Over 10 thru 16 Mbps Frame for LAN Frame for SNA Frame for Voice Over 16 thru 34 Mbps Frame for LAN Frame for SNA Frame for Voice Over 34 thru Mbps Frame for LAN Frame for SNA Frame for Voice Permanent Virtual Circuit (PVC) - InterLATA - CIR, per PVC Over 0 thru 8 Kbps Frame for LAN Frame for SNA Frame for Voice Over 8 thru 16 Kbps Frame for LAN Frame for SNA Frame for Voice Over 16 thru 24 Kbps Frame for LAN Frame for SNA Frame for Voice Over 24 thru 32 Kbps Frame for LAN Frame for SNA Frame for Voice [1] Effective July 1, 2015, month-to-month service is discontinued for all existing customers and is not available to new customers. Customers with an existing Term Discount Plan may retain their service until the expiration of that Term Discount Plan. Existing Term Discount Plans are not renewable. IN Version 07/01/2015

36 of Indiana, Inc. d/b/a CenturyLink Page 21 FRAME RELAY SERVICE [1] (Continued) Permanent Virtual Circuit (PVC) - InterLATA - CIR, per PVC (Continued) Non-Recurring Charge Over 32 thru 40 Kbps Frame for LAN $8.00 $10.00 Frame for SNA Frame for Voice Over 40 thru 48 Kbps Frame for LAN Frame for SNA Frame for Voice Over 48 thru 56 Kbps Frame for LAN Frame for SNA Frame for Voice Over 56 thru 64 Kbps Frame for LAN Frame for SNA Frame for Voice Over 64 thru 128 Kbps Frame for LAN Frame for SNA Frame for Voice Over 128 thru 256 Kbps Frame for LAN Frame for SNA Frame for Voice Over 256 thru 384 Kbps Frame for LAN Frame for SNA Frame for Voice Over 384 thru 512 Kbps Frame for LAN Frame for SNA Frame for Voice Over 512 thru 768 Kbps Frame for LAN Frame for SNA Frame for Voice Over 768 thru Mbps Frame for LAN Frame for SNA Frame for Voice Over Mbps thru 4 Mbps Frame for LAN Frame for SNA Frame for Voice [1] Effective July 1, 2015, month-to-month service is discontinued for all existing customers and is not available to new customers. Customers with an existing Term Discount Plan may retain their service until the expiration of that Term Discount Plan. Existing Term Discount Plans are not renewable. IN Version 07/01/2015

37 of Indiana, Inc. d/b/a CenturyLink Page 22 FRAME RELAY SERVICE [1] (Continued) Permanent Virtual Circuit (PVC) - InterLATA - CIR, per PVC (Continued) Non-Recurring Charge Over 4 thru 10 Mbps Frame for LAN $ $10.00 Frame for SNA Frame for Voice Over 10 thru 16 Mbps Frame for LAN Frame for SNA Frame for Voice Over 16 thru 34 Mbps Frame for LAN Frame for SNA Frame for Voice Over 34 thru Mbs Frame for LAN Frame for SNA Frame for Voice Administrative Charge Private Network-to-Network Interface (Private NNI) Mbps NNI Month to Month Months Months Months N/A Months N/A Frame to ATM Inter-Networking Link - CIR, per PVC Over 0 thru 256 Kbps Over 256 thru 384 Kbps Over 384 thru 512 Kbps Over 512 thru 768 Kbps Over 768 thru Mbps Over Mbps thru 4 Mbps Over 4 thru 10 Mbps Over 10 thru 16 Mbps Over 16 thru 34 Mbps Over 34 thru Mbps [1] Effective July 1, 2015, month-to-month service is discontinued for all existing customers and is not available to new customers. Customers with an existing Term Discount Plan may retain their service until the expiration of that Term Discount Plan. Existing Term Discount Plans are not renewable. IN Version 07/01/2015

38 of Indiana, Inc. d/b/a CenturyLink Page 23 FRAME RELAY SERVICE [1] (Continued) Gateway Service - CIR, per PVC Non-Recurring Charge Over 0 thru 8 Kbps $ 5.00 $50.00 Over 8 thru 16 Kbps Over 16 thru 24 Kbps Over 24 thru 32 Kbps Over 32 thru 40 Kbps Over 40 thru 48 Kbps Over 48 thru 56 Kbps Over 56 thru 64 Kbps Over 64 thru 128 Kbps Over 128 thru 256 Kbps Over 256 thru 384 Kbps Over 384 thru 512 Kbps Over 512 thru 768 Kbps Over 768 thru Mbps Utilization Reports - Per Port Month to Month Months Months Months Months [1] Effective July 1, 2015, month-to-month service is discontinued for all existing customers and is not available to new customers. Customers with an existing Term Discount Plan may retain their service until the expiration of that Term Discount Plan. Existing Term Discount Plans are not renewable. IN Version 07/01/2015

39 of Indiana, Inc. d/b/a CenturyLink Page 24 ATM SERVICE Effective July 1, 2015, this service will no longer be available to new customers for new orders nor will new orders from existing customers be accepted (except to the extent permitted by a Term Discount Plan). All existing customers may migrate to another company-provided service at any time without incurring nonrecurring or service charges. Termination Liability Charges will not apply if customers with a Term Discount Plan migrate to another company-provided service prior to expiration of the Term Discount Plan. Existing customers will be grandfathered as follows: As of July 1, 2015, month-to-month customers will no longer be able to subscribe to this service. Customers with a Term Discount Plan that expires after July 1, 2015 may retain their ATM Service covered by that Term Discount Plan until the expiration of that Term Discount Plan. Existing Term Discount Plans will not be renewed. IN Version 07/01/2015

40 of Indiana, Inc. d/b/a CenturyLink Page 24.1 ATM SERVICE [1] ATM Access Line (ATM-AL) (includes Access Line and Port) Non-Recurring Charge Mbps (DS1 UNI) Month to Month $ $ Months Months Months Months Mbps (2xDS1 UNI) Month to Month Months Months Months Months Mpbs (4xDS1 UNI) Month to Month 1, Months 1, Months 1, Months 1, Months 1, Mbps (6xDS1 UNI) Month to Month 2, , Months 2, , Months 2, , Months 2, Months 1, Mbps (DS3 UNI) Company Provided Fiber Optic Terminal Month to Month 0-3 Miles 3, , Over 3 Miles 4, , Months 0-3 Miles 3, , Over 3 Miles 3, , Months 0-3 Miles 3, , Over 3 Miles 3, , Months 0-3 Miles 3, Over 3 Miles 3, Months 0-3 Miles 3, Over 3 Miles 3, [1] Effective July 1, 2015, month-to-month service is discontinued for all existing customers and is not available to new customers. Customers with an existing Term Discount Plan may retain their service until the expiration of that Term Discount Plan. Existing Term Discount Plans are not renewable. IN Version 07/01/2015