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1 Up to % * 10off our standard unit rate electricity + ** 30 Welcome Credit Sales sseairtricity.com See inside for key Terms & Conditions. **Offer applies to DD & ebill customers only and can be redeemed within one year of the date that SSE Airtricity is registered as your supplier and following successful payment of your first bill. 30 Welcome Credit is inclusive of VAT.

2 Or up to % * 14off our standard unit rate electricity Sales sseairtricity.com NI_DEC_ELEC_14_10_+30_SLB_V1

3 Switch today! up to % * 10off our standard unit rate electricity + 30 ** Welcome Credit (with DD & ebill) 1 Year Home / 1 year fixed term contract 24hr meter Credit SSE Airtricity Standard 10% * DD & ebill Ex. VAT Inc. VAT Ex. VAT Inc. VAT 24 Hr Home (Pence /kwh) Year Home / 1 year fixed term contract Economy 7 meter Credit Ex. VAT Inc. VAT Ex. VAT Inc. VAT SSE Airtricity Standard 10% * DD & ebill Economy 7 (Day units) (Pence/kWh) SSE Airtricity Standard 5% * DD & ebill Ex. VAT Inc. VAT Ex. VAT Inc. VAT Economy 7 (Night units) (Pence/kWh) *Guaranteed discount(s) against SSE Airtricity Standard electricity unit rates. All domestic electricity prices uoted from 16 January % VAT rate applies. Prices may be subject to change. Figures have been rounded to two decimal places. Discounts vary by meter type. Offer is subject to a 12 month contract. This offer is available until 31 March For eligibility, terms and conditions visit sseairtricity.com For key terms and conditions see overleaf. SSE Airtricity Standing Charges Pence/Day Economy 7 (Standard) 7.38 Ex. VAT 7.75 Inc. VAT Standing charges apply to Economy 7 and off peak meters. ** 30 Welcome Credit Welcome Credit - our way of saying thanks. Here s how it works: Sign up to our 10% offer and select Direct Debit and ebilling Pay your first bill We ll then you instructions on how to claim your Welcome Credit Once your first bill has been paid, your Welcome Credit can be redeemed any time within your 12 month contract Once redeemed we ll apply your 30 Welcome Credit to your account within 60 days. Full terms & conditions available on sseairtricity.com

4 Looking for something that s a bit different? If you prefer discounts to credit,this offer might be for you. up to % * 14off our standard unit rate electricity 1 Year Home / 1 year fixed term contract 24hr meter Credit 24 Hr Home (Pence /kwh) SSE Airtricity Standard DD & ebill 14% * DD & Post 11% * Non DD & ebill 5% * Non DD & Post 2% * Ex. VAT Inc. VAT Ex. VAT Inc. VAT Ex. VAT Inc. VAT Ex. VAT Inc. VAT Ex. VAT Inc. VAT Year Home / 1 year fixed term contract Economy 7 Meter Credit Economy 7 (Day units) (Pence/kWh) Economy 7 (Night units) (Pence/kWh) SSE Airtricity Standard DD & ebill 14% * DD & Post 11% * Non DD & ebill 5% * Non DD & Post 2% * Ex. VAT Inc. VAT Ex. VAT Inc. VAT Ex. VAT Inc. VAT Ex. VAT Inc. VAT Ex. VAT Inc. VAT SSE Airtricity Standard DD & ebill 7% * DD & Post 6% * Non DD & ebill 2% * Non DD & Post 1% * Ex. VAT Inc. VAT Ex. VAT Inc. VAT Ex. VAT Inc. VAT Ex. VAT Inc. VAT Ex. VAT Inc. VAT *Guaranteed discount(s) against SSE Airtricity Standard electricity unit rates. All domestic electricity prices uoted from 16 January % VAT rate applies. Prices may be subject to change. Figures have been rounded to two decimal places. Discounts vary by meter type. Offer is subject to a 12 month contract. This offer is available until 31 March For eligibility, terms and conditions visit sseairtricity.com For key terms and conditions see overleaf. SSE Airtricity Standing Charges Pence/Day Economy 7 (Standard) 7.38 Ex. VAT 7.75 Inc. VAT Standing charges apply to Economy 7 and off peak meters. Our sales guarantee to you At SSE Airtricity we are committed to ensuring that your switch to us is conducted in a transparent and fair manner. Any information we provide to you about our own products and rates, and those of our competitors, will always be accurate and fair. We won t mislead a customer. We will always ask you to complete a uality assurance check when you sign up. We will send you an confirming the details of the product you selected and of how you can cancel if you wish to. If you are misled during our sales process and pay more for your energy with us we will compensate you. Code of Practice on Complaints Handling Procedure If you are not happy with the service you received today, please see our SSE Airtricity Code of Practice on Complaints Handling at sseairtricity.com or contact us on

5 Get more... with SSE Reward Win 2 VIP tickets to a show of your choice at The SSE Arena, Belfast How to enter Switch to SSE Airtricity & sign up to SSE Reward at ssereward.com ssereward@airtricity.com with your phone number account number and the subject line SSE Arena Belfast VIP SSE Reward members also enjoy.. Advance ticket purchase & lounge upgrades for the hottest shows in The SSE Arena, Belfast Exclusive competitions to win money can t buy experiences Special offers for the W5 Discovery Centre^^ ssereward.com ^^Offers may only be available certain times of the year. Subject to availability. For full T&Cs visit ssereward.com

6 Take control of your energy payments with Budget ^ Plan Question How does SSE Airtricity work? It allows you to spread your annual energy costs across 12 monthly payments, based on a calculated monthly average. Your monthly payment evened out with SSE Airtricity Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Typical energy usage throughout the year Euro Question Meter Paying your bill Bills Switch Website ing Question Meter Paying your bill Bills Switch Website Euro Question Meter Paying your bill Bills Switch Website Cross Phone (CTA) (message) Contact Information Savings next cycle. However if your account is in debit over 250 you ll be asked to pay this balance View/Reading Gas Dual fuel Renewables Shield e e-bills How do we calculate your monthly cost? 1) We ll calculate your energy costs for the next year based on the previous and current energy usage at your address, time of year and current energy unit prices. 2) We ll divide this by 12 to determine your monthly direct debit payment amount. Tick Cross Phone (CTA) (message) Contact Information 3) We review this every four months to make sure it s accurate. If necessary we will recalculate the amount and spread the balance across the remaining months. 4) Each cycle is 12 months - at the end of the cycle we ll review all your payments and charges for the year. If your account is in credit, or in debit under 250 we ll roll this over to your before starting your next cycle. What are the benefits? Who s eligible? Gas Dual fuel Renewables Shield No guesswork. You know at the start of each month exactly how much your energy cost will be. This can help you to balance your household finances. No hassle. You make Paying monthly your bill payments Billsby direct debit Switch with ebilling so there is no surprises meaning you can avoid those larger than-expected costs in winter. SSE Airtricity is available to all our domestic customers who: Tick Cross Phone (CTA) Metering & Data (message) Registration Contact Information No Surprises o Question Meter Website View/Reading Pay by direct debit Metering & Data Registration Receive their bills by Gas Dual fuel Renewables Shield Know it all. We send you monthly e-statements so you can keep track of your energy usage and cost. Have one MPRN per account Savings Savings k No Cross Surprises Phone (CTA) (message) Contact Information eading orrect Why submit monthly meter Metering reads? & Data We recommend that you submit monthly meter readings to ensure that your bills are as accurate as possible. Paying your bill This will reduce Bills the chance Switchof under or overpayment Smart on meter your account. ion Meter Website The Consumer Council Paying your bill Registration Floor 3, Seatem House, Alfred street, Belfast, BT2 8EN Savings Registration Gas Dual fuel Renewables Shield Once you sign up you ll see just how convenient it is to know in advance what your energy costs will be every month however you can opt out at any time by calling Customer Service team on For advice and information on complaints and Paying Bills independent your bill Switch Bills Savings price comparisons Switch visit the Consumer Council website Euro Question Euro Meter Question Meter Website Website Phone (CTA) Metering (message) & Data Contact Information complaints@consumercouncil.org.uk lan Tick Cross Tick Phone Cross (CTA) Phone (message) (CTA) Contact (message) Information Contact Savings Information Gas Dual fuel Renewables Shield SSE Airtricity is a trading name of SSE Airtricity Energy Supply (NI) Limited which is a member of the SSE Group. The Registered Office of SSE Airtricity Energy Supply (NI) Limited is 3rd Floor Millennium House, Great Victoria Street, Belfast, Northern Ireland BT2 7AF. Registered in Northern Ireland No. NI Savings View/Reading Budget View/Reading Plan Gas Gas Dual fuel Dual fuel Renewables Shield Renewables Shield

7 For all your boiler needs, we re the ones to call. Gas or Oil Boiler Service 59 Plus choose between FREE Carbon monoxide alarm worth 25 OR a further 10 off the special offer price 49 instead of 59 Did you know? You should get your boiler serviced every year, even if it s new. Getting a service ensures your boiler runs more efficiently. Spending a little now can save you a lot later. Regular servicing keeps you and your home safe. Book now sseairtricity.com For full gas and oil boiler service terms and conditions please visit sseairtricity.com Energy

8 1 Year Home Key Product Terms & Conditions - 1 year fixed term contract 1. These terms apply to the 1 Year Home discount tariff ( Tariff ). is sent to you following your sign-up for this Tariff ( Cancellation Period ) by writing to us by post or 2. The Tariff is only available to new SSE Airtricity domestic electricity customers in Northern Ireland who have a credit meter. or by contacting us on and no termination charge will apply. You may use the cancellation form provided to you but you do not 3. These terms are in addition to the SSE Airtricity s have to. However, if you leave the Tariff after the Standard Terms and Conditions for the Supply of cancellation period, or the Agreement is ended to Metered Premises ( SSE Airtricity by you at any time before the end of Term, you General Terms & Conditions ) (as may be will be charged a termination charge of 40. This amended from time to time and which can be will be applied to your account. If you cancel a found on our website at sseairtricity.com or direct debit, a 125 deposit will be added to your obtained by calling ) and the SSE account. Airtricity s Customer Agreement Form ( CAF ). 7. After the expiration of the Term or if you leave Collectively these terms, the SSE Airtricity General the Tariff before the end of the contract, your Terms & Conditions and the CAF are referred to as SSE Airtricity account will be switched to the the ( Agreement ). SSE Airtricity Standard electricity rates 4. In the event of any conflict between these terms, applicable at that time. the SSE Airtricity General Terms & Conditions and 8. SSE Airtricity reserves the right to amend the the CAF, these terms will apply. electricity unit rates or charges that apply to the 5. Your discounts are set out in the table overleaf Tariff at any time during the Term if there is a cost ( Tariff Discounts ) and are calculated by reference to SSE Airtricity imposed by a governmental or to the SSE Airtricity standard tariff ( SSE Airtricity statutory body (including a change in VAT) or Standard ) which may be amended from time to as otherwise provided for in the SSE Airtricity time during the Term but this will not affect your General Terms & Conditions. Tariff Discount. Your Tariff Discounts will be applied from the date that SSE Airtricity is registered conjunction with any other SSE Airtricity 9. The Tariff Discounts may not be used in as your supplier and will continue for a period of electricity offer, discount or tariff. one (1) calendar year from that date ( Term ). 6. You may cancel the Tariff during the period of 14 calendar days from when the contract information 10. SSE Airtricity reserves the right to withdraw the Tariff without notice at any time prior to the start of the Term. Quality Assurance Checklist The Utility Regulator reuires all suppliers to give you a copy of this checklist before you sign up. Please read each uestion. Did the representative tell you: Who they are working for and show you an identity card? About the products on offer and explain the charges to you? How any discounts will be applied? The key terms and conditions of the supply? How long the contract applies for? How you will be billed? By post, ? How to make payments and about budgeting options? By Direct Debit, over the counter? If you need to pay a deposit? If there are any penalty charges and how these would apply? How to cancel your contract if you change your mind? How your existing account will be closed and your new account will be opened? Did the representative: Explain that if you are an ebill customer, SSE Airtricity has been applied to your account? Give you a copy of your contract and the rates that apply to your account or explain how these will be sent to you? Confirm that you have read and understood this checklist? Confirm that you understand that you are switching to a specified product with a specified payment method and explain any fixed term conditions you are agreeing to as part of the contract. This should include duration and any applicable exit fees and any other specific conditions of the fixed term. Provide you with details of the cooling off period (Applies to Domestic Customers only) that applies and how to go about cancelling their reuest to switch supplier within that cooling off period (in line with existing legislation). Explain that if you have not provided your current bank account details that you must contact SSE Airtricity on with these details to receive the higher discounts. In the meantime your switch will take place and you will receive the appropriate non direct debit discounts. If you believe our representative has acted inappropriately or you would like to confirm any aspect of your new SSE Airtricity account please contact our Welcome team on: Welcome team sseairtricity.com

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