Madhya Pradesh Bhoj (Open) University, Bhopal

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Subject- Quality Management Maximum Marks: 30 Que.-1 Que.-2 Que.-3 Que.-4 Que.-5 What is Terminology of Quality management? xq.korrk izca/ku dh 'kcnkoyh dks crkbz;s\ What do mean by Quality Policy? xq.korrk uhfr ls vki D;k le>rs gs\ le>kb;s\ Explain the Economic of Quality? vkffkzd xq.korrk dh] O;k[;k dhft;s \ Explain: - ¼fVIi.kh nhft;s½ 1. Quality Assurance? xq.korrk vk oklu \ 2. Inspection of Quality? xq.korrk dk losz{k.k\ What is Total Quality Control? dqy xq.korrk fu;a=.k D;k gs\ I Que.-1 Que.-2 Que.-3 Que.-4 Que.-5 What is Basic Concept of Quality management? xq.korrk izca/ku dh vk/kkjhkwr vo/kkj.kk dks crkbz;s \ Explain the Quality specification? O;k[;k dhft;s xq.korrk fofunsz ku\ What do you understand by quality circles? xq.korrk pø ls vki D;k le>rs gs\ Define: - ¼fVIi.kh nhft;s½ 1. Sampling plans? izkjfehkd ;kstuk\ 2. Various control chart? fofhkuu izdkj ds fu;a=.k pkvz\ What is the objective of TQM? dqy xq.korrk izca/ku ds mn~ns ; crkb;s gs\

Subject- Management Information System Maximum Marks: 30 Q: 1 Explain Concept of MIS and its utility. Q: 2 Process of MIS development. Q: 3 Explain Micro Computer and its application. Q: 4 Explain Role of Computers in MIS. Q: 5 Define Phases of Decision Making Process. Q: 6 Explain Implementation of MIS and its Stages. I Q: 1 Explain Preparation of MIS design. Q: 2 Explain organization of Computer. Q: 3 Explain Strategic issues & Corporate Management Information Systems. Q: 4 Explain Emerging trends in Computers. Q: 5 Explain Planning, Organization & Control.

Subject- Marketing Research Maximum Marks: 30 Q.1 Describe market research and its objectives? ब ज र अन स ध न और अपन उ य क वण न? Q.2 Discuss the characteristics of questionnaire design and data collection techniques? न वल डज इन और ड ट स ह तकन क क characterstics पर चच? Q.3 What do you understand by cross tabulation data? Write not on multivariate analysis? आप प र स रण करण ड ट य समझ म नह आत? बह भ न प व ल षण पर नह लख? Q.4 Explain the product research and advertising research and their objectives? mrikn vuqla/kku vksj vuqla/kku fokkiu vksj vius mn~ns ;ksa dks le>kb,a Q.5 Write not on ethics in Marketing Research? वपणन अन स ध न म न तकत पर नह लख? I Q.1 Discuss market research design with respect to experimental Design? य ग मक डज इन करन क लए स म न क स थ ब ज र अन स ध न, डज इन पर चच? Q.2 Explain difference between primary and secondary data collection methods and describe Sampling techniques? थ मक और म य मक ड ट स ह तर क क ब च अ तर क य य और samplilng तकन क क वण न? Q.3 Write not on data analysis and interpretation? ड ट व ल षण और य य पर नह लख? Q.4 Explain Motivation and research in detail? रण और व त र म अन स ध न समझ ओ? Q.5 What is the future of marketing research? Explain? वपणन अन स ध न क भ व य य ह? समझ न

Subject- Sales Management Maximum Marks: 30 Q: 1 Define sales management. Explain its scope. Q: 2 What do you mean by sales forecasting? Explain different methods of sales forecasting. Q: 3 What is the need of a sales organization. Describe the factors determining the structure of a sales organization. Q: 4 Define training and describe the various methods of training of salesmen. Q: 5 What do you mean by evaluation of sales and explain the procedure of evaluation of sales. I Q: 1 Explain the nature and functions of sales management. Q: 2 Define Planning. Explain the importance & procedure of planning in sales management. Q: 3 What is Sales Quota? What points should kept in mind when determining sales quota Q: 4 What is Motivation? Describe the various methods of motivation to sales personal. Q: 5 Explain the procedure and various methods of sales control.

Subject- Corporate Legal Framework Maximum Marks: 30 Q: 1 Discuss the subject matter of memorandum of association. How can it be altered? Q: 2 Define Company? How many types of company? Q: 3 What do you mean by Crossing of cheque? Explain the types and effects of crossing a cheque. Q: 4 Explain the functions and organization of SEBI. Q: 5 Explain the main provisions of MRTP Act. 1969. I Q: 1 Define resolutions. How much type of resolutions gives examples of each of them. Q: 2 Explain the different types of negotiable instruments and distinguish between holder and holder in due course. Q: 3 Explain the powers and role of SEBI in controlling the security market. Q: 4 Explain the salient features of the consumers protection Act. 1986. Q: 5 Write short notes on any two of the following: (i) FEMA Act. 1999 (ii) Regional Group (iii) Trip and TRIMS

Subject- Environmental Management Maximum Marks: 30 Q: 1 What do you understand by Energy Management? Explain in detail. Q: 2 Write an essay on Environment management system ISO 14000. Q: 3 Discuss the steps for establishing new industries. Q: 4 Discuss the procedure of corporate merger. Explain its advantages and disadvantages. Q: 5 Explain the different types of pollutions with an examples. What are effects of these pollutions? I Q: 1 Write short notes on: (i) (ii) Fundamental of Environment Management Environment and Business Schools Q: 2 Explain in detail the ecosystem concept. Q: 3 Write an essay on Environment Management and Valuation. Q: 4 Write short notes on: (i) (ii) Environment Ethics Environmental Management Trade Q: 5 Write short notes on any two of the following: (iv) (v) (vi) Waste Management Forest Product & Trade Water Resource Management

Subject- Consumer Behaviour Maximum Marks: 30 Q: 1 Define consumer behaviour. Explain its characteristics. Q: 2 What do you understand by influence of personality and attitude on buying behaviour. Q: 3 Explain the various model of consumer behaviour. Q: 4 Outline the various types of consumer behaviour. Q: 5 Write a note on opinion leaders companies marketing strategies. I Q: 1 Explain the need and importance of the study of consumer behaviour. Q: 2 What do you mean by personality? Discuss nature of personality. Q: 3 Write an essay on group dynamics and consumer buying behaviour. Q: 4 Explain the social & economic aspects of indian consumer market. Q: 5 How do the industrial buyers make their buying decision.