A Berkshire Hathaway Company Empowered Leaders, Engaged Employees Thomas J. Manenti Chairman & CEO 1
The business imperative Who we are What we believe Leadership Our culture Our vision
The Business Imperative Gallup estimates that only 30% of employees are engaged and that actively unhappy workers cost the United States $450 to $500 billion annually. Gallup reports that roughly 13% of workers define themselves as engaged. The result of which is chronic turnover, high absenteeism, quality, productivity issues, loss of customers, safety incidences, theft, etc Employees are chronically over-managed and under-led. Source: SuccessFactors/White Paper: Employee Engagement: How common-sense principles drive uncommon results 3
Defining Engagement: 3 Types of Employees 1 Engaged Employees work with passion & feel a profound connection to their company. They drive innovation & move the organization forward. Employees freely give discretionary effort, go the extra mile and are aligned with the overall strategy of the Company. 2 Not-Engaged Employees are checked-out. They re sleepwalking through their workday, putting in time but not energy or passion into their work 3 Actively Disengaged Employees aren t just unhappy at work; they re busy acting out their unhappiness. Every day, these workers attempt undermine what their engaged co-workers accomplish Source: Gallup: Business Journal Five Ways to Improve Employee Engagement Now
Who We Are - Our Global Reach MiTek Industries Is a diversified global company with annual revenues exceeding $1.4 Billion. We have operations on six continents doing business in over 95 countries. We have the privilege of employing more than 4500 purpose partners worldwide. We have more than 100 facilities worldwide. MiTek is the leader in all markets served Since 2001 MiTek has completed 45 acquisitions under Berkshire; 12 of those have been completed since 2011.
What We Believe Our People First Journey CEO passion for people The personal drives the professional You can t impart what you don t possess Whatever you want your external customers to feel, your internal employees must feel first 6
Six Keys to Engagement Let people be themselves Tell them what is really going on; unleash the flow of information Think not about how much production to extract from workers but about how much value to instill in them discover and magnify their strengths Make them proud...stand for more than shareholder value Make work meaningful Keep the rules of engagement simple People don t want to be motivated (manipulated); the want to be inspired Harvard Business Review Creating the Best Workplace on Earth; May 2013 7
Shared Meaning Shared meaning is about more than fulfilling your mission statement - it s about forging powerful connections between personal and organizational values. Shared Meaning Shared Values Relationships Built on Trust Harvard Business Review Creating the Best Workplace on Earth; May 2013 8
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Core Competencies of Leadership 12
History of MiTek CEO Focus Revenue & Profitability Strong external customer relationships Heavily embedded in the residential business segment Consolidation of the Residential Component Industry Consistent focus on Software as a Key Business Driver 14
A(nother) New Beginning First year back from retirement Listen, Learn, Travel the Globe and get to know and understand the larger MiTek organization No matter where I was in the world regardless of the language spoken...as soon as I saw the MiTek Logo, I knew I was home! My passion to establish a people-focused culture where everyone knows and embraces the MiTek vision Building on a culture where everyone is treated with dignity, honor and respect regardless of their role in the company. 15
Personalize the role of CEO Meet new Purpose Partners Visit all locations worldwide Launch People First Leadership Training SET Immersion: Retreats MLC Off-Site Huddles SWOT Key Activities
Culture & People Services 100% dedicated to serving our people Invest in Staff, Technology, Training Establish the infrastructure for growth Align KBIs with the businesses Delivering on my passion
CEO Imperatives Key Business Imperatives CPS Imperatives Key Business Imperatives 1. Focus on our People 1. Focus on our People Engagement & Caring 2. Exceptional Financial Performance 2. Acquisition Support, DD, Integration 3. Leadership Development 3. BlueTile University 4. Long-term Profitable Growth 4. Total Rewards 5. Competitor Irrelevance 5. Recruiting, Staffing & Enhance Purpose Partner Experience
People First Certified 140 purpose partners attended a 12-week People First Leadership Program Major Milestone and foundation for our culture, CV s, Guiding Principles, Vision and Mission
What is People First? The personal drives the professional Honor human beings, not human doings You can t impart what you don t possess Whatever you want your external customers to feel, your internal customers must feel first! Everyone s forehead has MMFI C 3 (Communicate, Collaborate, Celebrate) Permission to fail Dignity, honor, respect
Why People First? Serves as a framework for our culture Common values Common language Supports our belief that our people are our most important asset the driving force Creates a culture that honors the dignity and worth of all purpose partners Intentionally working as a team to enhance our People First Culture Untapped potential
On-going Development 2- Day People First Leadership Classes The MiTek Promise Core Values The Blue Tile Experience Onboarding People First Leadership Mastery (under development) The People First Leadership Game Listen Like a Leader Collaborate with companies who are likeminded with a people-centric approach to leadership
MiTek Leadership Conference (MLC) Sept. 2014 for 3 full days in Chesterfield, Missouri First of its kind for our company 100 MiTek leaders from all over the world Topics focused on People, Culture and Engagement
MiTek Leadership Conference (MLC) All 15 presenters were from outside MiTek including: Successful CEO s Business professionals Highly esteemed customers NY Times Best-Selling Authors I was the only MiTek Speaker: Opening remarks set the tone Closing Call to Action
MiTek Leadership Conference (MLC) All leaders left the MLC energized! Brought the principles learned back to their respective business units Specific people-first leadership/engagement initiatives have been implemented All BULs report monthly on people initiatives People-focused initiatives are part of all formal business & budget reviews
Teamwork MiTek Core Values Commitment to Excellence Empowered Purpose Partners Integrity Relationship Driven Passion for the Customer Ownership Minded
Upcoming MiTek featured in Jack Lannom s new book Seven Keys of Trust
Living and Working in Celebration MiTek in Every Structure Worldwide
Building our Culture to last for the next 50 years 30