Alberta Ministry of Labour 2015 Alberta Wage and Salary Survey The Alberta Wage and Salary Survey is undertaken by the Alberta Ministry of Labour to provide current wage rates and skill shortage information on various occupations in Alberta, and in specific industries and Economic Regions. This labour market information helps Alberta employers to fine tune their compensation and recruitment strategies, helps individuals make career and education choices, and aids the provincial government in developing effective policies and providing services. Accommodation and Food Services Summary Report SURVEY RESULTS The survey was completed with 594 employers in the Accommodation and Food Services industry sector who provided information on over 25,029 employees in various occupational classifications 1. Survey data were collected between January and July 2015. Alberta Wage and Salary Survey results by Four-Digit National Occupational Classification (NOC) for all of Alberta, by industry group, and by geographic area can be found at www.alis.alberta.ca/occinfo WAGES FOR SELECTED OCCUPATIONS The following table illustrates the wage survey results associated with some common occupations within this industry 2. The tables below present results for three-digit NOC minor groups and for four-digit NOCs. Average ACCOMMODATION AND FOOD SERVICES INDUSTRY # of Data Reliability Code Common Business, Managerial, Administrative, and Clerical Occupations Hours Worked per Week Starting Top Overall Average for All 001 Legislators and senior management 27 61 B 41.9 $50.83 $71.84 $59.72 0015 Senior managers - trade, broadcasting and other services, n.e.c. 19 52 C 41.7 $51.90 $73.39 $61.41 011 Administrative services managers 30 89 A 40.0 $32.38 $40.81 $36.80 0111 Financial managers 20 34 B 40.2 $35.62 $44.47 $41.03 0112 Human resources managers 17 38 C 39.7 $31.55 $40.95 $36.06 012 Managers in financial and business services 12 20 C 40.3 $30.40 $34.74 $31.77 0124 Advertising, marketing and public 11 18 C 40.3 $30.98 $35.60 $32.48 1 The estimated sample error at the establishment level for overall results for this industry is estimated to be ±3.9% at a 95% confidence level (i.e., 19 times out of 20) taking into account the sample design effect associated with over/under sampling and data weighting. 2 Occupations were selected as the top occupations in terms of number or employees as per Statistics Canada 2011 National Household Survey data for this industry and supplemented by other occupations frequently reported by industry employers. Only occupations with a minimum number of reportable observations were selected. Some occupations common to this industry may not be listed if sufficient reliable data were not available.
ACCOMMODATION AND FOOD SERVICES INDUSTRY relations managers # of Data Reliability Code Hours Worked per Week Starting Top Overall Average for All 060 Corporate sales managers 22 73 B 40.2 $26.24 $33.77 $29.05 0601 Corporate sales managers 22 73 B 40.2 $26.24 $33.77 $29.05 062 Retail and wholesale trade managers 12 18 C 42.3 $22.98 $30.20 $25.67 0621 Retail and wholesale trade managers 12 18 C 42.3 $22.98 $30.20 $25.67 063 Managers in food service and accommodation 0631 Restaurant and food service managers 340 1,149 A 41.0 $19.98 $25.12 $22.38 242 766 A 41.2 $18.91 $24.40 $21.52 0632 Accommodation service managers 138 383 A 40.5 $22.71 $26.94 $24.52 071 Managers in construction and facility operation and maintenance 0714 Facility operation and maintenance managers 111 Auditors accountants and investment professionals 43 66 B 40.4 $28.74 $37.50 $32.08 43 48 B 40.7 $25.90 $32.28 $28.10 24 52 B 39.5 $24.23 $30.59 $28.68 1111 Financial auditors and accountants 24 51 B 39.5 $24.23 $30.52 $28.66 112 Human resources and business service professionals 122 Administrative and regulatory occupations 10 66 B 38.7 $26.25 $33.57 $30.15 21 51 B 38.7 $20.28 $24.76 $23.14 1221 Administrative officers 13 19 C 37.2 $18.69 $22.61 $20.61 124 Office administrative assistants - General legal and medical 11 34 C 37.6 $20.44 $23.48 $21.91 1241 Administrative assistants 11 34 C 37.6 $20.44 $23.48 $21.91 131 Finance insurance and related business administrative occupations 1311 Accounting technicians and bookkeepers 27 35 B 30.0 $20.87 $25.12 $22.42 27 35 B 30.0 $20.87 $25.12 $22.42 141 General office workers 31 170 A 34.0 $16.92 $19.82 $18.38 1411 General office support workers 22 105 B 34.3 $17.32 $19.96 $18.93 1414 Receptionists 12 64 B 33.4 $16.33 $19.71 $17.67 143 Financial insurance and related administrative support workers 29 61 B 36.4 $17.79 $22.50 $19.74 1431 Accounting and related clerks 27 55 B 36.3 $17.08 $21.31 $18.83 152 Supply chain logistics tracking and scheduling co-ordination occupations 16 52 C 38.8 $18.11 $19.40 $18.93
ACCOMMODATION AND FOOD SERVICES INDUSTRY # of Common Professional, Technical, Skilled, and Labour Occupations Data Reliability Code Hours Worked per Week Starting Top Overall Average for All 631 Service supervisors 194 1,083 A 38.3 $14.66 $17.58 $15.92 6311 Food service supervisors 140 752 A 38.2 $13.64 $16.43 $14.84 6312 Executive housekeepers 43 63 A 40.0 $22.03 $24.85 $23.06 6313 Accommodation, travel, tourism and related services supervisors 30 130 B 37.1 $16.14 $21.31 $18.28 6315 Cleaning supervisors 45 127 B 39.3 $16.96 $18.86 $17.95 632 Chefs and cooks 284 3,022 A 36.9 $14.29 $18.81 $16.15 6321 Chefs 75 343 B 38.9 $18.81 $23.29 $20.83 6322 Cooks 260 2,679 A 36.6 $13.62 $18.15 $15.44 633 Butchers and bakers 21 151 B 39.2 $15.04 $17.32 $16.10 6332 Bakers 21 151 B 39.2 $15.04 $17.32 $16.10 641 Sales and account representatives - Wholesale trade (non-technical) 6411 Sales and account representatives - wholesale trade (non-technical) 19 31 C 39.9 $19.81 $22.22 $21.14 19 31 C 39.9 $19.81 $22.22 $21.14 642 Retail salespersons 15 63 C 30.9 $13.80 $15.48 $14.53 6421 Retail salespersons 15 63 C 30.9 $13.80 $15.48 $14.53 651 Occupations in food and beverage service 289 5,826 A 28.4 $10.12 $11.91 $10.73 6511 Maîtres d'hôtel and hosts/hostesses 55 420 A 21.5 $10.76 $11.82 $11.12 6512 Bartenders 81 523 A 31.7 $10.29 $11.97 $11.10 6513 Food and beverage servers 276 4,883 A 28.7 $10.03 $11.91 $10.65 652 Occupations in travel and accommodation 172 1,145 A 36.1 $14.40 $16.40 $15.29 6525 Hotel front desk clerks 172 1,145 A 36.1 $14.40 $16.40 $15.29 654 Security guards and related security service occupations 6541 Security guards and related security service occupations 28 241 B 29.7 $13.92 $15.50 $14.30 28 241 B 29.7 $13.92 $15.50 $14.30 661 Cashiers 21 188 B 29.9 $11.62 $15.40 $13.12 6611 Cashiers 21 188 B 29.9 $11.62 $15.40 $13.12 671 Food counter attendants kitchen helpers and related support occupations 6711 Food counter attendants, kitchen helpers and related support occupations 303 6,169 A 30.9 $11.39 $14.44 $12.67 303 6,169 A 30.9 $11.39 $14.44 $12.67 672 Support occupations in 29 502 B 31.9 $13.31 $15.11 $13.79
ACCOMMODATION AND FOOD SERVICES INDUSTRY accommodation travel and amusement services 6721 Support occupations in accommodation, travel and facilities setup services 6722 Operators and attendants in amusement, recreation and sport # of Data Reliability Code Hours Worked per Week Starting Top Overall Average for All 22 225 B 29.1 $12.41 $14.58 $13.05 10 277 B 37.2 $14.93 $16.10 $15.22 673 Cleaners 214 3,384 A 34.5 $14.63 $16.75 $15.58 6731 Light duty cleaners 196 2,974 A 34.5 $14.40 $16.39 $15.29 6733 Janitors, caretakers and building superintendents 674 Other service support and related occupations n.e.c. 6741 Dry cleaning, laundry and related occupations 126 410 A 34.4 $16.25 $19.19 $17.61 43 182 A 34.7 $14.31 $15.85 $15.26 38 157 A 35.7 $14.01 $15.53 $14.93 751 Motor vehicle and transit drivers 22 81 C 28.3 $14.87 $16.84 $15.78 7514 Delivery and courier service drivers 12 48 C 27.1 $12.58 $14.99 $13.73 861 Harvesting landscaping and natural resources labourers 8612 Landscaping and grounds maintenance labourers 16 63 C 38.1 $16.46 $19.51 $18.07 16 63 C 38.1 $16.46 $19.51 $18.07 n in the above table represents the number of employers who indicated at least one employee in an occupation. For example, 16 employers combined reported wages for 63 Landscaping and Grounds Maintenance Labourers - (NOC 8612). Averages are calculated using data weighted by establishment to account for survey non-response (stratified by region, industry group and employer size) and by number of employees reported. n/a indicates that results have been suppressed due to missing data for some employers or due to calculation anomalies. Data Reliability Codes are based on coefficient of variation as an indicator of general reliability: A : coefficient of variation of less than or equal to ±6.00%, B : from ±6.01% to ±15.00%, C : from ± 15.01% to ±33.00%, D : more than ±33.01%.
JOB VACANCIES & HIRING DIFFICULTIES SELECTED OCCUPATIONS The following table illustrates the job vacancy survey results associated with some common occupations within the Accommodation and Food Services industry as cited by survey respondents and confirmed through review of the data. ACCOMMODATION AND FOOD SERVICES INDUSTRY that Hired for this Occupation within the Last 2 Years Common Business, Managerial, Administrative, and Clerical Occupations Experiencing Hiring Difficulties (out of those hiring) with Vacancies of Greater than 4 Months Job Vacancy Rate 001 Legislators and senior management 27 38% 45% 3% 2.2% 0015 Senior managers - trade, broadcasting and other services, n.e.c. 19 40% 38% 3% 2.4% 011 Administrative services managers 29-30 29% 12% 2% 2.1% 0111 Financial managers 19-20 16% 4% 0% n/a 0112 Human resources managers 17 44% 15% 6% 4.9% 012 Managers in financial and business services 0124 Advertising, marketing and public relations managers 11 39% 22% 2% 1.3% 10 42% 23% 2% 1.4% 060 Corporate sales managers 21-22 32% 21% 4% 0.5% 0601 Corporate sales managers 21-22 32% 21% 4% 0.5% 062 Retail and wholesale trade managers 12 43% 32% 9% 7.5% 0621 Retail and wholesale trade managers 12 43% 32% 9% 7.5% 063 Managers in food service and accommodation 333-334 46% 42% 10% n/a 0631 Restaurant and food service managers 238-239 48% 48% 12% n/a 0632 Accommodation service managers 133-134 42% 34% 8% 5.0% 071 Managers in construction and facility operation and maintenance 0714 Facility operation and maintenance managers 111 Auditors accountants and investment professionals 38-40 37% 23% 4% 3.6% 38-40 31% 23% 5% 4.1% 24 39% 17% 3% 2.0% 1111 Financial auditors and accountants 24 38% 17% 3% 2.0% 112 Human resources and business service professionals 122 Administrative and regulatory occupations 10 67% 11% 10% 5.7% 19-20 52% 20% 10% 3.5% 1221 Administrative officers 11-12 53% 45% 5% 4.4% 124 Office administrative assistants - General legal and medical 11 38% n/a 0% n/a
ACCOMMODATION AND FOOD SERVICES INDUSTRY that Hired for this Occupation within the Last 2 Years Experiencing Hiring Difficulties (out of those hiring) with Vacancies of Greater than 4 Months Job Vacancy Rate 1241 Administrative assistants 11 38% n/a 0% n/a 131 Finance insurance and related business administrative occupations 1311 Accounting technicians and bookkeepers 27 22% 13% 0% n/a 27 22% 13% 0% n/a 141 General office workers 28-30 63% 35% 7% 2.4% 1411 General office support workers 19-21 60% 43% 4% 1.5% 1414 Receptionists 11 63% 27% 14% 3.5% 143 Financial insurance and related administrative support workers 29 41% 6% 4% 1.7% 1431 Accounting and related clerks 26-27 40% 8% 3% 1.8% 152 Supply chain logistics tracking and scheduling co-ordination occupations Common Professional, Technical, Skilled, and Labour Occupations 16 47% 15% 6% 6.1% 631 Service supervisors 190-191 60% 52% 21% n/a 6311 Food service supervisors 139-140 63% 69% 33% n/a 6312 Executive housekeepers 41 33% 31% 1% 1.1% 6313 Accommodation, travel, tourism and related services supervisors 30 76% 31% 9% 4.2% 6315 Cleaning supervisors 43-44 63% 34% 15% 6.7% 632 Chefs and cooks 278-279 71% 63% 26% n/a 6321 Chefs 73-74 50% 36% 14% 7.3% 6322 Cooks 254 83% 74% 32% n/a 633 Butchers and bakers 20-21 64% 52% 26% 7.1% 6332 Bakers 20-21 64% 52% 26% 7.1% 641 Sales and account representatives - Wholesale trade (non-technical) 6411 Sales and account representatives - wholesale trade (non-technical) 17 89% 12% 0% n/a 17 89% 12% 0% n/a 642 Retail salespersons 14-15 69% 39% 0% n/a 6421 Retail salespersons 14-15 69% 39% 0% n/a 651 Occupations in food and beverage service 279-283 83% 44% 19% 3.5% 6511 Maîtres d'hôtel and hosts/hostesses 54 87% 48% 15% 4.3% 6512 Bartenders 80 79% 35% 17% 3.1% 6513 Food and beverage servers 264-269 84% 45% 20% 3.4% 652 Occupations in travel and 165-166 88% 39% 13% 3.8%
ACCOMMODATION AND FOOD SERVICES INDUSTRY accommodation that Hired for this Occupation within the Last 2 Years Experiencing Hiring Difficulties (out of those hiring) with Vacancies of Greater than 4 Months Job Vacancy Rate 6525 Hotel front desk clerks 165-166 88% 39% 13% 3.8% 654 Security guards and related security service occupations 6541 Security guards and related security service occupations 26-27 69% 55% 28% 7.5% 26-27 69% 55% 28% 7.5% 661 Cashiers 21 100% 35% 15% 6.4% 6611 Cashiers 21 100% 35% 15% 6.4% 671 Food counter attendants kitchen helpers and related support occupations 6711 Food counter attendants, kitchen helpers and related support occupations 672 Support occupations in accommodation travel and amusement services 6721 Support occupations in accommodation, travel and facilities set-up services 6722 Operators and attendants in amusement, recreation and sport 295-297 81% 66% 31% n/a 295-297 81% 66% 31% n/a 29 92% 31% 22% 4.8% 22 96% 40% 31% 7.2% 10 82% 0% 0% 0.0% 673 Cleaners 210 78% 50% 16% 4.2% 6731 Light duty cleaners 192-193 85% 56% 20% 4.3% 6733 Janitors, caretakers and building superintendents 674 Other service support and related occupations n.e.c. 6741 Dry cleaning, laundry and related occupations 119-123 66% 38% 7% 3.7% 38-40 70% 32% 10% 0.6% 33-35 71% 33% 12% 0.7% 751 Motor vehicle and transit drivers 19-22 73% 41% 13% 4.1% 7514 Delivery and courier service drivers 11-12 75% 44% 16% 3.7% 861 Harvesting landscaping and natural resources labourers 8612 Landscaping and grounds maintenance labourers 14-15 52% 24% 11% n/a 14-15 52% 24% 11% n/a n in the above table represents the range of the number of employers who indicated at least one employee in an occupation and responded to individual questions about hiring difficulties and vacancies (not all employers responded to all questions). n/a indicates that results have been suppressed due to missing data for some employers. Statistics on hiring activity, hiring difficulties, and employers reporting vacancies were calculated based on the number of employers responding for each question, weighted by establishment for survey non-response (stratified by region, industry group and employer size). Job Vacancy Rate for vacancies that had been unfilled for 4 months or more calculated as: Sum of Unfilled Vacancies / (Sum of Current + Sum of Unfilled Vacancies), with data weighted by establishment for survey non-response (stratified by industry group and employer size).
Industry Definition as per North American Industry Classification System (NAICS) Accommodation and Food Services Industry (NAICS 72) This sector comprises establishments primarily engaged in providing short-term lodging and complementary services to travelers, vacationers and others, in facilities such as hotels, motor hotels, resorts, motels, casino hotels, bed and breakfast accommodation, housekeeping cottages and cabins, recreational vehicle parks and campgrounds, hunting and fishing camps, and various types of recreational and adventure camps. This sector also comprises establishments primarily engaged in preparing meals, snacks and beverages, to customer order, for immediate consumption on and off the premises. Research conducted for the Alberta Ministry of Labour by R.A. Malatest & Associates Ltd.