Process and Workflow Management

Software IBM Software Group Process and Workflow Management

ing Integration e efficient and flexible combination of resource to optimize operations across and beyond the enterprise + + People Processes Information

erprise Application Integration Reference Architecture Business Modeling and Monitoring Browser WebSphere Portal User Interaction Services WebSphere Business Integration Server Process Integration Services Process Automation Human Activity WebSphere Business Integration Connect Partner Services Busine App Presentation Personalization Process Choreography Cross- Reference Transaction / Compensation State Management Audit Staff Business Protocol Business Partner Excha Hub WAP Common Business Object Model Events Application Connectivity Services Routing Pub/Sub Transformation Mediation Transport WebSphere Business Integration Adapters HR Legacy Finance ERP CRM...

siness Process Integration Sphere iness ration Model Integrate Connect Monitor Manage Model and simulate the enterprise business processes Integrate human-and system-based business processes Connect customers and business partners Monitor the business processes end-to-end in real-time Manage and improve the processes using actual process metrics

IBM Software Group Model MQSeries Workflow

WBI WorkBench - Modelling

WBI WorkBench - Simulation

WBI WorkBench - Analysis

IBM Software Group Integrate MQSeries Workflow

Business Process Dimensions Business Rules Workflow Process flow What Who With Program Applications Organization Roles

The Full Picture ERP ser data End User Content Management WBI Server Business process Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 MQSeries Workflow Step 8 Step 9 Step 10 C++,VB Application X Manual application Java Application Y Automated application B2B business partners are part of the overall business process

Service Oriented Architecture Retrieve Payment Info. from Banks Internet Internet Bank's Intranet integration WebServices integration Workflow invoked as a WebService Workflow activity invoking WebService (e.g. to request MPF status from MPF management Co.)

Defining Business Process

Defining Application

Staff Definition Coordinator Roles Manager People Organizations A B C Substitute Levels Department Secretary Clerk

Staff Definition

Staff Assignment

Esacalation Notification

End Users Interfaces MQSeries Workflow

User Interface - Portal Client

IBM Software Group Monitor MQSeries Workflow

Holosofx Monitor - Workflow Dashboard

Holosofx Monitor - Business Dashboard

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