Certified Training Professional for Workplace Performance Accredited by Institute of Training & Occupational Learning, UK
About The Program The Certified Training Professional (CTP) designation recognizes individuals who have completed the CTP Program. PowerUpSuccess and all of its member organizations recognize that these individuals who earn the distinction of CTP, possess the competencies expected of a training practitioner. The Certified Training Professional Program is offered by PowerUpSuccess in collaboration with Institute of Training & Occupational Learning (itol), UK. The award is given upon the satisfactory completion of a five-module competency-based skills development program which lasts for 5 days and the submission of a set of required certification reports indicating the demonstration and application of the set of training competencies in an actual work-related setting within a 45 days post-training assessment period. Participants are expected to satisfactorily perform the tasks of a training professional using the set of key training competencies specified by PowerUpSuccess and itol, UK. Who Should Attend Training Managers, Training Specialists, Design Specialists, Learning Specialists, Teachers, Lecturers, Facilitators and Technical Experts who are required to do training, individuals who see training as a significant part of their work life. Objectives Of The Program Skills & Methodologies To assist participants develop practical training skill and methodologies in the field of work place training Analyze the role of training within their own organization, and know when to choose training as an option Training Needs Analysis Planning a needs analysis system Performing job / task analysis Enhancing job / task based curriculum development Designing survey questionnaire Conducting performance related interviews & focus groups Determining causes and solutions for job performance problems Designing Training Identify the elements of the training cycle Writing learning objectives that are always measurable Identify appropriate training materials and structure content to meet the objectives of the group Using mind-mapping techniques in design Developing & Implementing Training Understand the major components of adult learning Deliver training sessions around adult learning principles and methods Select and utilize effective visual aids to support your training sessions Learn charting skills, presentation skills, owning a classroom and a vast array of hands on practical tips to become a better trainer Evaluation & Training ROI Measuring results - transfer of learning to the workplace Measuring benefits - impact of training to business goals Determining the cost-benefits of training Developing an evaluation system Preparing an evaluation report Translating results and benefits to ROI Modules Structure The five modules expand on the well-accepted ADDIE model consisting of Analysis, Design, Development, Implementation and Evaluation. Certified Training Professional For Workplace Performance Page 1
CTP Workshop Quality Assurance Methodology & Roadmap Focused Online Survey (pls refer to attached document : CTP Online Survey) 3 weeks before Certification Workshop ** A passing mark of 75% is required for successful completion and accreditation by itol, UK & PowerUp Learning Academy 5 days in class attendance Converting ADDIE Model Presentation / Facilitation by participants (15%) Closed Book Assessment - 45 minutes (15%) During 5 days Certification Workshop Part A : Group Assignment (50%) Part B : Individual Assignment (20%) (pls refer to attached document : CTP Assessment) Post - Workshop (within 45 days) POWERUPSUCCESS Training Model Establish Organization s Competency Requirements Determine and Verify Competency-Related Performance Gaps Establish Organization s Business Objectives and Strategies Formulate Competency-Development Objectives and Strategies Design and Plan Training Interventions Evaluate Results, Measure Success and Impact Implement and Deliver Training Interventions Certified Training Professional For Workplace Performance Page 2
Delivery Methodology Lectures, case studies, role play, demonstration, discussion, brainstorming, work based projects, games, simulation, group work, experiential and action learning, workshop. Resource Guide Each participant is provided with the PowerUpSuccess Resource Guide which includes reading material, techniques, exercises, designs and tips for trainers. Module 1 : Trainer In The Organization Organizational Awareness Performance Awareness Training Process Awareness Provides a business-wide strategic perspective to training and development Introduces participants to adult learning theories and principles Introduces the training process framework as basis for skill development Develop an HRD strategy map Given a case study, develop an HRD scorecard Provide examples of applied adult learning theory Identify the elements of the training cycle Module 2 : Training Needs Assessment Job Analysis Data Gathering and Analysis Questioning and Listening Problem Identification Provides a realistic needs analysis approach Provides a how-to approach to needs analysis Provides a faster needs analysis procedure Participants are provided with enough practice sessions on the how-to s Develops your credibility among managers in your organization This workshop enables participants to develop competencies in: Planning a needs analysis system Performing job / task analysis Designing survey questionnaires Conducting performance related interviews Conducting focus groups Determining causes and solutions for job performance problems Determining the cost-benefits of training Day 1 Schedule Overview and introductions Expectations of participants Organizations as systems High performance cause-and-effect linkages Understanding performance The training process PowerUp training competencies The trainer within the organization Day 2 Schedule The purpose for TNA Analyzing performance problems - a framework Making a TNA project design Sources of data Data gathering techniques Data gathering tools Preparing for a TNA interview Conducting the TNA interview Questioning and listening skills Role playing exercises Job analysis techniques Competency mapping Identifying performance gaps Preparing a training recommendation Certified Training Professional For Workplace Performance Page 3
Module 3 : Training Design Module 4 : Training Implementation Writing Training Objectives Job Analysis Training Methods Training Resources Planning and Scheduling Provides a template for training design and development Explains the step-by-step procedure in training design Gives sufficient opportunity for participants to do prototype designs Introduces the concept of the design matrix Encourages creativity in design Demonstrates the necessary components of learning outcomes Distinguishes between learner-centered and trainer-centered considerations The participants are expected to gain competencies in: Job / task - based curriculum development Using a participative method of job analysis Using mind-mapping techniques in design Writing learning objectives that are always measurable Using design parameters Using a design matrix Designing training programs with immediate back-on-the-job use Training Logistics Learning Style Awareness Group Management Presentation Demonstration Facilitation Provides a theoretical base for adult learning strategies Provides strategies for re-designing training programs to suit adult learners Introduces strategies built around the multiple modalities model Reinforces the active learning principle Provides a how-to approach to designing adult learning sessions Participants are given sufficient practice sessions and feedback on adult instructional design including re-design of existing programmes The participants are expected to gain competencies in: Applying adult learning theory and principles Motivating adult learners Setting conditions that are appropriate for adult learners Using learning strategies that are effective for adults Deliver training sessions around adult learning principles and methods Pre-completion evaluation of facilitation practice sessions Day 3 Schedule Differentiating affective, skills and cognitive objectives Differentiating learner-centered vs trainer centered objectives Exercises in objectives writing trainer-centered objectives Mind-mapping for creative design Steps in training session design Skill session planning vs theory session planning Skill task breakdown The design matrix Active learning guidelines for design Presentations of output Workshop on session plan design Day 4 Schedule How adults learn Learning modalities and styles Practical opening exercises and ice breakers Obtaining full participation Making your lectures more effective Alternatives to lecturing Experiential learning approaches Skill practice sessions Preparing for an active learning session Tips for developing rapport Structured learning activities Giving and receiving feedback How is facilitation different from other training skills? Effective Facilitation skills Skill practice sessions Certified Training Professional For Workplace Performance Page 4
Module 5 : Training Evaluation Evaluation Level Awareness Use of Evaluation Instruments Summarizing and Reporting Encourages more depth in the level of training evaluation Provides the theoretical basis for training evaluation Provides the main distinctions among the different levels of evaluation Develops the tools of evaluation The participants are expected to gain competencies in: Developing an evaluation system Distinguishing the different levels of evaluation Developing evaluation methods and instruments Preparing an evaluation report Translating results and benefits to ROI Day 5 Schedule The goals of evaluation The dimensions of evaluation The process of evaluation The measures of evaluation Linking needs assessment, training goals and evaluation The levels of evaluation Improving on reaction questionnaires Improving on knowledge and skills testing Measuring results - transfer of learning to the workplace Measuring benefits - impact of training to business goals Translating results and benefits to ROI Impact analysis Assessed Competencies Within 45 days from completing the CTP program, the participants are expected to apply the newly acquired competencies to actual on- the-job situations. Each participant will accomplish a formatted report (provided by PowerUpSuccess) which requires the concurrence of their immediate supervisor in the organization. Training Needs Assessment Competency Complete a TNA project and submit a TNA report for a work group inclusive of data-gathering instrument used (either self- developed or pre-existing), description of sample population, statistical analysis methods applied and training recommendation Training Design Submit 2 design projects consisting of self-developed training modules inclusive of linkage with TNA recommendation, mind-map, design matrix, training objectives, topic outline, schedule, methods, actual materials, and trainers guide. The module could be new or a re-design of a pre-existing module. Training Delivery Facilitate one (1) structured learning exercise Conduct one (1) training session - either skill or theory. Report must be accompanied by an evaluation report from the participants (provided by PowerUpSuccess) in which the trainer / facilitator must receive a general rating average of 7 out of a possible 10. Submission of video coverage of the sessions conducted Certification Of Accomplishment Each participant will be evaluated based on the competency criteria at two stages: a) at the learning level after the CTP Training Program, and b) at the job application level after the submission of competency reports. The Certified Training Professional conferred and recognized by PowerUpSuccess and itol, UK will be given on the basis of the assessment of completed projects and successful completion of the program. Certified Training Professional For Workplace Performance Page 5
Accreditation Institute of Training & Occupational Learning (itol), UK The Institute of Training and Occupational Learning (ITOL), is the UK s elite professional body for trainers and L&D Professionals. Ten years ago the UK government granted Institute status and since that time we have become recognised as the premier organisation for everyone involved in the world of learning and education. Self-Development forms a central part of any successful professional s working life, it demonstrates learning agility and it is the key to career progression and professional growth. Professional Development with ITOL accredited certification programs builds confidence and credibility, it enables professionals to cope positively with change by updating their skill set and they will be more productive and efficient. Graduates are registered with an internationally unique student ID and employers around the globe can enquire and validate the graduate s authenticity and accreditation. PowerUpSuccess.com is a proven expert in Human Capital Development, High Performance Training and Results Driven Consulting; and is a jointly owned brand of PowerUp Learning Academy, PowerUp Hospitality Success & The Medianetic Group, (an established strategic business transformation, consulting and technology solutioning organization with alliances strategically located around the world). We are thought leaders in Change Management and HRD consulting, and have a strong specialist background in organizational change, leadership development, business coaching and transformational training in the sales, marketing, leadership and service excellence arena. The values that distinguish us are innovation, partnership and capacity building. In providing the best Human Capital Development, and consulting services to our clients, we don t deliver you tired old solutions but fresh new ones. You won t get a we know best attitude but a partnership approach. Over the past decade, our Consulting, Training & Human Capital Development services have helped individuals, managers and teams from countless of complex organizations work at their best and operate productively within a high-paced performance based market environment. Duration & Registration Duration 5 days ( Total 40 hours ) of workshop sessions, training materials, tools, case-studies, assessments, evaluation, coaching, certificate of accomplishment and post-training reports Contact for Registration Tel : +6 03 7960 3088 Fax : +6 03 7960 9355 Email : training@powerupsuccess.com Certified Training Professional For Workplace Performance Page 6
a division of PowerUp Learning Academy Programs Sales Marketing Leadership Communication Team Building Professional Services Corporate Training Talent Development Series Executive Coaching Human Capital Consulting Collaborative Solutions Affiliations and Partner Countries Institute of Trainng & Occupational Learning (itol), UK MALAYSIA SINGAPORE THAILAND INDONESIA PHILIPPINES AUSTRALIA BAHRAIN UNITED ARAB EMIRATES QATAR SAUDI ARABIA CHINA For more details, please contact : PowerUp Learning Academy Sdn Bhd (821434-D) Suite 905, Block A, Phileo Damansara One, 9, Jalan 16/11, 46350 Petaling Jaya, Selangor. Malaysia Tel : + 6 03 7960 3088 Fax : + 6 03 7960 9355 url : http://www.powerupsuccess.com email : training@powerupsuccess.com