Team Leader-NCS Job Pack

Transcription

1 Team Leader-NCS Job Pack Job Title Programme Developer (Team Leader) Job ID JOB Country Bangladesh Employer VSO Duration 12 months Job purpose The purpose of this assignment is to work with the VSO Bangladesh in National Citizen Service Project in the rural area of Bangladesh focusing on youth empowerment (special emphasis on livelihoods and health) considering the need and context in the community by building the life skills and leadership skills in the community. The team leader will lead the team to analyze context and Support and lead the national volunteers for achieving the project outcomes. Provide postural support and motivation to the volunteers Keep close communication with the Project Coordinator and Partner organization Plan and organize the programme and take decision jointly with the counterpart team leader. Work very closely with Youth club, Volunteers, partner and VSO staffs to plan, implement, and evaluate youth action projects in the community. Support conducting project design, project planning, marketing, linkages with local government Institutions, Service providers, Govt. departments and private sectors and organize the event and Community Action Day. Facilitate youth clubs for mobilization, monitor project outcome, case study collection, report writing, documentation and evaluation of the project. Awareness raising to Youth, partner and community on SDG and how to achieve specific goals and monitor by linking other actors. Page 1 September 2014 Template

2 Contents: 1. Job Description Personal considerations... 6 Page 2

3 1. Job Description Responsibilities Key Performance Indicators Competencies Skills and Knowledge Volunteer Support To provide adequate support and supervision of volunteers and team throughout the programme cycle. Promoting and encouraging appropriate behavior and ensuring compliance with safety security, Code of conduct and other policies of NCS. Volunteers receive at least one predeparture session with Project coordinator to set personal development goals Volunteers receive minimum of three face to face supervisions sessions for support with adapting and working effectively on the programme The following are taken from VSO's competency framework: Working together Strength: Successfully leads teams and develops others team-working skills Facilitation Promoting learning amongst volunteers on global and intercultural issues through the delivery of training and learning tools and supporting youth-led and on-placement training throughout the programme. Relationship management and partnership working Work effectively with project supervisor and act as a representative of VSO-NCS and partners at all times. Support host home and placement organization hosting volunteers with promoting learning, crosscultural engagement, and relationship building. Programme Development Support Assist VSO Programme Manager and partners with programme design and identifying appropriate stakeholders and partners for programme delivery as and when required. Page 3 Safety and security briefings received and action taken when protocols breached Volunteers receive in-country training and support to deliver youth-led training and learning activities throughout the programme Volunteer feedback on learning materials and support for learning received Minimum of 3 supervision sessions to discuss performance with line manager Stakeholder feedback indicates relationships well managed Programme planning incorporates PS feedback and contributions Host home and placements established with PS support Communicating and influencing Adds Value: Proactively builds relationships and generates effective discussion and mutual support for plans and ideas Managing knowledge Adds Value: Proactively seeks out new knowledge sources (people and data); uses and shares knowledge effectively Striving for excellence Adds Value: Sets and measures challenging objectives for self and others; give evidence-based feedback that helps others to excel. Managing Resources Aware: Spends VSO s money responsibly; organizes own work to meet objectives on time. Managing People Aware: Requests and follow up on appropriate support from others; raises concerns about uncooperative colleagues in an appropriate way Developing people Adds Value: Helps team members to create and implement clear development plans that meet their own short and long-term needs. Essential Youth Work Proven experience of working with and providing support to year-olds from a wide range of backgrounds with proven ability to facilitate learning in a non-formal environment Cross-Cultural Working Direct and substantial experience of working cross-culturally and able to communicate to a range of audiences and promote sharing and learning between cultures International Development Knowledge of issues which are common to communities in developing countries, possibly achieved through working or living in a developing country. Experience of promoting learning about development issues. Communication Possession of strong verbal communication to work effectively and inclusively with an overseas colleague. Strong written communication skills needed for writing reports. Supervision Significant experience of working in a supervisory role. Proven ability to promote selfawareness, learning, and development among individuals. Planning and Organising Able to develop clear and realistic plans to deliver agreed objectives within deadlines,

4 Responsibilities Key Performance Indicators Competencies Skills and Knowledge Youth Mobilization: NCS team leader will take a proactive role to mobilize youth to build their own capacity and take actions to bring positive change in the communities according to the requirement from the community. Programme briefing information for volunteers reflects PS inputs Project report submitted in accordance with ICS M&E framework Leading for the future Aware: Is enthusiastic about VSO s work lives VSO s values and is open to new ideas Reporting, Monitoring, and Evaluation To update project stakeholders on project progress, including the reporting of medical and safety and security incidents. To gather data and produce a project report in accordance with the programme M&E framework. Support volunteers to produce case studies capturing impact Budget Management Together with project supervisor manage the project budget, submitting monthly reports to the partner and country office. Incident reports submitted to country office and Medical Unit where appropriate Programme stakeholders receive regular updates Monthly reconciliation reports submitted Project comes in within budget Thinking strategically Aware: Understands the context of own role; considers the impact of own work on others. Delivering results Adds Value: Analyses objectives, consider options, plans and manages appropriately; holds self and team accountable for achieving goals. involving key individuals in the planning process. Desirable Budget Management Experience of managing budgets and undertaking accounting procedures. Volunteering Sufficient experience of working with volunteers to understand the key factors which make volunteer placements viable, effective and rewarding. Programme Design and Evaluation Experience of designing and evaluating youth programmes in an international context. Experience of using monitoring and evaluation tools and processes. Responsible to: Project Coordinator, NCS Project, VSO Bangladesh Volunteer Learning - Introduction Learning Matrix - Knowledge and Attitudes Personal competencies: Page 4 Task-related competences: a) Confidence, self-assurance, and self-esteem Some placements: b) Self-awareness and an ability to learn/reflect a) Planning & project management skills organizational skills & time management c) Self management skills adaptability, independence and resilience c) Language skills d) Communication skills listening and speaking d) Facilitation skills e) Leadership skills assertiveness, decision making and delegation e) Presentation skills f) Coaching skills motivating and supporting others f) Event management skills g) Self-motivation goal setting g) Research & community engagement skills (consultation & awareness raising) h) Able to work in a team building relationships, conflict management & negotiation i) Problem-solving skills thinking analytically, solution-seeking in a creative way and knowing how to overcome obstacles h) Fundraising skills i) Budgeting skills

5 Intercultural understanding: Development of a global perspective: a) Tolerance, breaking down prejudices, dispelling simplistic / un-informed views Raised awareness of global development issues, including: b) Awareness of own cultural context/characteristics a) Understanding the root causes of poverty/inequality c) Awareness of cultural differences and the value of diversity b) Understanding the purpose of SDGs / development policy d) Empathy sensitivity to the needs of others c) Understanding the purpose of NGO interventions e) Open-mindedness and a willingness to try new things d) Understanding the role of young people in development f) Understanding what motivates people of different backgrounds to act as they do e) Understanding the complex linkages between the global north-south Inspired to do (more): a) Motivation understanding how global development issues affect people around you (feeling inclined to influence and effect change) b) Empowerment understanding how you can get involved (feeling able to influence and effect change) Page 5

6 2. Personal considerations In addition to the job description, the following information should be used when considering whether a placement is suitable for you. Personal health considerations If you have a significant current or past medical condition and/or you have general concerns about staying healthy as a volunteer, please use this information to assess whether this placement will be suitable for you. All volunteers require medical clearance from a VSO medical adviser before they are able to take up a placement with VSO. Occasionally, VSO may consider that this placement is too great a risk for you in terms of your personal health and you would be advised to consider a different placement. For further guidance about medical assessment and volunteering with a medical condition please see the frequently asked questions on VSO website. Access to medical care and support Standard and quality medical care and support is available in this placement (VSO recommended Hospital) Before completing a job application, please seek advice from the VSO Medical Team if you: have an ongoing medical condition have had a medical condition in the past that might recur take any regular medication (other than contraception) If you wish to discuss your personal circumstances or health concerns in confidence with VSO s medical team before you apply for this placement please contact medical@vsoint.org. Accompanying partner or family: If you have a partner or children who are planning to accompany you to your placement, please use this section to assess whether this placement will be suitable for you. N/A Motorcycle requirements N/A Security information All volunteers are provided with safe and secure accommodation. VSO Bangladesh has a robust security framework which includes regular security updates to volunteers, particularly at times when unrest or demonstration is foreseen. Page 6