Planning and design for smarter cities

IBM Software Government Planning and design for smarter cities

2 Planning and design for smarter cities Infusing intelligence into the way cities work The interconnected nature of people, resources and environments is driving a revolution in how and where people live. By 2050, city dwellers are expected to make up 70 percent of the Earth s total population 1 or 6.4 billion people equal to adding seven New Yorks to the planet annually. Public safety Telecommunications City strategy City governance Transportation To attract the best and brightest citizens and businesses, which bring the flow of economic capital, cities must compete against each other in traditional areas such as education facilities, services and transportation systems as well as less conventional areas, such as exuding a vibe of success and sophistication. The convergence of culture and commerce around cities brings great promise for creating a smarter city maximizing economic, cultural, engineering and scientific impacts on the world while minimizing ecological impacts. Yet on the road to smarter cities, leaders must make many choices and decisions, sometimes without fully understanding the effects on the environment, citizens and culture. Achieving a balanced and sustainable outcome This high rate of urbanization is both an emblem of our economic and societal progress and a huge strain on the planet s infrastructure. Mayors, heads of economic development, school administrators, police chiefs and other civic leaders face challenges in educating the young; keeping citizens safe and healthy; attracting and facilitating commerce; and enabling the smooth flow of planes, trains, cars and pedestrians all while dealing with a global economic downturn. To successfully execute the concept of smarter cities as the new hub of commerce and culture, business and government leaders must develop ground-up opportunities and revitalize existing cities with new ideas and innovations while leveraging Education Services Healthcare Energy and utilities Figure 1: Rational solutions help leaders plan and deliver smarter cities by aligning city, business and citizen interests and by prioritizing investments with the ability to govern execution. local best practices to create economies of scale that connect regionally and nationally. Attaining these goals involves analyzing economic, organizational and ecological challenges and recognizing trade-offs required to successfully achieve a balanced and sustainable outcome. Specifically, city leaders are dealing with a number of challenges: Aging infrastructure and assets As the average age of a city s systems and infrastructure rises, the inability to identify total cost of ownership (TCO) drives overinvestment and risk (sometimes physical). Investing in newer technologies is often more expensive than updating existing systems.

IBM Software 3 Limited budget growth As costs increase, local receipts and aid packages stay stagnant. The expanding role and voice of constituents with divergent needs create even more requests for limited funds. While opportunities exist to streamline and downsize assets and asset management, partnerships may be more realistic than privatization. Agency independency and misalignment Collaboration is key, but many cities have duplicate processes that drive costly, suboptimal outcomes and make investment decisions that ignore synergies and differences. Failure to pool resources and collaborate for new funds affects top and bottom lines. Demand for greater transparency and accountability Public officials and their partners need to reduce risks associated with larger projects, especially to satisfy multiple stakeholders. Complexity inherent in gaining a competitive advantage drives project risk, and the sheer volume of information and decision impacts are becoming unmanageable. Pressure to innovatively use technology to solve issues and drive alignment Smarter city constituents expect city leaders to use IT to achieve cost-efficient and effective project outcomes that deliver key online services, streamline collaboration across project partners and reduce risks associated with solving complex systems problems. Mandates to manage security and compliance To better deliver city services and work with external partners, cities must approach and design solutions that create security-rich environments and facilitate compliance. Regulatory and risk issues, including data security and privacy, are critical, and missteps are costly. Intelligent solutions for smarter cities Innovation starts with the ability to understand current challenges, opportunities and inhibitors to transformation and creating a road map to achieve the ultimate vision. Many cities Provider organizations Roles Governance Outcomes and impacts Programs Client organizations Individual clients Accomplish Accountability Services Outputs Responsibility Deliver Processes Authority Used in Resources Figure 2: Leveraging best practices and business-process-driven reference models, successful cities have designed services delivery around citizen value and reduced execution risk.

4 Planning and design for smarter cities struggle with the massive complexity of the issues they face and cannot effectively break down problems to see the real roadblocks. As a result, city leaders make decisions to satisfy short-term requirements, spending scarce capital that is critical to solving larger, more significant problems. To build a smarter city and advance the city agenda, leaders need a cohesive set of capabilities that helps bring business and technology leaders together, clarify stakeholders priorities and investment potential, and create collaborative partnerships. IBM Rational solutions for smarter cities combine missioncritical planning, alignment and execution capabilities with best-practice assets, processes, practices and services to help align the varying needs of internal and external players. Cities can make faster, better-informed strategic and tactical decisions that drive realization and help maintain existing service levels. IBM has identified four core-competency areas that form the foundation of a smarter city. Define and prioritize city initiatives Cities must make smarter cost benefit analyses to prioritize initiatives that best create citizen value and support the municipal vision. It s important to capture the current state of city services and infrastructure a system of systems and evaluate the transformation required. By thinking in terms of a citizencentered model, city leaders can establish decision processes that analyze the value of opportunities and result in a collaborative process that focuses on maximizing value, minimizing trade-offs and capturing the city vision. With competing interests for limited funds, it s critical that cities evaluate new and existing services, infrastructure and capabilities against the priorities of citizens, communities and businesses to spark growth, innovation and progress. After city leaders make decisions, they must manage, monitor and analyze investments to ensure that key initiatives drive measurable outcomes. IBM Rational software solutions can help cities evolve from their current states to an improved future state by prioritizing initiatives into a pragmatic plan and by using technology to help manage complexity and identify impacts, costs and risks. Cities can craft a living map of the city and its partnerships and automate data collection and analysis of potential funding initiatives against critical decision criteria. With Rational software, city leaders can create scenarios and models to visualize the effects of investments on requirements, finances, time and citizens. By capturing and organizing priorities and constraints of all constituents; analyzing current opportunities against future scenarios; and matching limited funding with high-priority, high-return and low-risk investments, cities can establish a transparent and inclusive decision process that promotes effective analysis and management of limited resources and that helps ensure fiscal responsibility and auditability. Design innovative citizen-centered solutions To evolve into a smarter city, a city needs an optimized blueprint and road map that allows municipal leaders to view city systems that connect all elements, including infrastructure, processes, services and information, and stakeholder needs and motivations. Armed with this comprehensive view, city leaders can develop and analyze future-state scenarios that uncover the true consequences of change; better predict the effect on

IBM Software 5 Figure 3: Managing execution of smarter city investments requires a single view of current and in-flight investments to help ensure fiscal responsibility and social impact. and risk across systems and stakeholders; and identify opportunities to streamline, modernize and eliminate redundancy while maintaining services quality. Removing the complexity around a city s system of systems and connecting the components of a smarter city allow leaders to reduce the effects of change across systems and lay the groundwork for longer-term economic growth and reduced costs. With a blueprint to envision current and future states including risks that may not be apparent when looking at organizational capabilities separately leaders can model city processes, services and technologies to define the achievable state that balances city effectiveness. Deep systems analyses capabilities also help cities identify opportunities to more quickly realize value, reduce costs and improve risk management associated with ongoing transformation. Rational software solutions help business and technology leaders more easily understand and analyze the interdependent nature of a city s system of systems so they can make faster, better-informed strategic and tactical decisions; increase efficiency; and free up capital through consolidation.

6 Planning and design for smarter cities Deliver citizen-centered solutions faster Accelerating project implementations involves identifying and leveraging best practices and automation to drive collaboration across organizational boundaries. To ensure successful project execution, cities need to define and manage requirements and connect them through model-driven development solutions built on best practices and approaches. With integrated life-cycle delivery solutions, city leaders can build consensus and speed development using a single, integrated environment and common metamodels that help define program, service and process requirements as well as associated architectural models. Taking advantage of structures, approaches, requirements and models built on the experience of other cities provides a solid foundation that can be customized to help align IT implementation and accelerate delivery through automation. Rational software solutions can help leaders more productively deliver city services by connecting the dots between business and technical stakeholders and by automating delivery processes through best practices and a collaborative, instrumented software delivery platform. Figure 4: In today s city, optimal investments require prioritization processes that balance the economic, environmental, political and social benefits to the city and its constituents.

IBM Software 7 Protect city applications A smarter city interacts with citizens and stakeholders through multiple channels and must anticipate and prevent not just respond to security breaches to applications and infrastructure. It s challenging to simultaneously deploy security-rich solutions for citizens and protect critical city data and applications. To effectively manage web application vulnerabilities that threaten citizens and cities and increase the level of personalized services, cities must perform the following tasks: Centralize security and compliance requirements Automate vulnerability discovery and compliance analysis Embed security testing across the development life cycle to identify and mitigate security risks before they become an issue With a comprehensive security and compliance solution, cities can reduce risk and provide consistent security management while increasing security professionals productivity and effectiveness. IBM Rational solutions for web application security can help cities automate web vulnerability and compliance analysis processes and focus on a single source of truth for security and compliance requirements. Cities gain the ability to protect critical data and infrastructure and enable citizens and city stakeholders to transact and interact online with confidence. Building smarter cities The City of Copenhagen uses Rational software to prioritize projects on a strategic level and evaluate their strategic contribution as well as to quickly access information on the implementation and progress of individual initiatives. The Municipal Information Systems Association (MISA) of Canada leverages IBM solutions to create and share a best-practices model of the business of government. By collaborating around a common reference model (taxonomy, processes, etc.), municipalities can better align resources and translate agency objectives into the best plan of action. The City of Babcock Ranch in Florida is aligning with IBM to build the world s smartest city from the ground up in its quest to build its city system of systems and deliver net-positive environmental impact by leveraging Rational software to prioritize partners, projects and system investments. One of the largest community-owned electric utilities in the United States worked with IBM to create one of the first intelligent utility networks in that country enabling the utility to centrally manage, monitor and control its smart grid for 1 million consumers and 43,000 businesses.

Start smart with IBM Rational solutions Heading into the twenty-first century, a city s growth, economic value and competitive differentiation will increasingly derive from people, skills, creativity and knowledge and the ability to create and absorb innovation. When a city can successfully apply advanced IT, analytics and systems thinking to create a more citizen-centered services approach and build better industry partnerships, it can effectively attract, create, enable, harness and retain citizens skills, knowledge and creativity. With IBM Rational solutions, cities and their partners are merging physical and digital assets in an interconnected and intelligent way to create a citizen-centered approach and make the smarter city vision a reality. For more information To find out how you can put IBM Rational software and solutions for smarter cities to work to your advantage, contact your IBM representative or IBM Business Partner, or visit: ibm.com/software/rational/solutions/government Additionally, financing solutions from IBM Global Financing can enable effective cash management, protection from technology obsolescence, improved total cost of ownership and return on investment. Also, our Global Asset Recovery Services help address environmental concerns with new, more energy-efficient solutions. For more information on IBM Global Financing, visit: ibm.com/financing Copyright IBM Corporation 2010 IBM Corporation Software Group Route 100 Somers, NY 10589 U.S.A. Produced in the United States of America October 2010 All Rights Reserved IBM, the IBM logo, ibm.com, and Rational are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at Copyright and trademark information at ibm.com/legal/copytrade.shtml References in this publication to IBM products or services do not imply that IBM intends to make them available in all countries in which IBM operates. The information contained in this documentation is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this documentation, it is provided as is without warranty of any kind, express or implied. In addition, this information is based on IBM s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this documentation or any other documentation. Nothing contained in this documentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM (or its suppliers or licensors), or altering the terms and conditions of the applicable license agreement governing the use of IBM software. Each IBM customer is responsible for ensuring its own compliance with legal requirements. It is the customer s sole responsibility to obtain advice of competent legal counsel as to the identification and interpretation of any relevant laws and regulatory requirements that may affect the customer s business and any actions the customer may need to take to comply with such laws. IBM does not provide legal advice or represent or warrant that its services or products will ensure that the customer is in compliance with any law. 1 UN-HABITAT, 3 million people per week added to cities of developing world according to UN-HABITAT s new State of the World s Cities 2008/9: Harmonious Cities, news release, http://www.unhabitat.org/ downloads/docs/presskitsowc2008/pr%202.pdf All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer. Please Recycle RAB14038-USEN-00