MLM version of the information system ICM 2

MLM version of the information system ICM 2 Promotional material

TABLE OF CONTENTS 1 ICM 2 INSURANCE CONTRACT MANAGER...1 2 ICM 2 NEW VERSION OF ICM...2 2.1 SWITCHING TO HIGHER VERSION...2 3 ICM 2 MLM VERSION...3 3.1 MODULES OF ICM 2 MLM VERSION...3 3.1.1 Evidences... 5 3.1.2 Print summaries and exports... 6 3.1.3 Imports into system... 6 3.2 BUSINESS PROCESSES...6 3.2.1 Monitoring of insurance payments and imports of provision summaries... 6 3.2.2 MLM management and network marketing... 7 3.3 SECURITY AND PROTECTION OF PERSONAL DATA...7 3.3.1 User rights... 8 4 TECHNICAL PARAMETERS...9 4.1 USED TECHNOLOGY...9 4.2 SYSTEM INSTALLATION...9 4.2.1 Minimum hardware demands on server... 9 4.2.2 Minimum software demands on server... 10 5 ACCESSORIES OF ICM 2 MLM VERSION...11 5.1 USER GUIDE...11 5.2 DEMOVERSION...11 6 LICENCE AND PRICE POLICY...12 7 REFERENCES...13 II

1 ICM 2 INSURANCE CONTRACT MANAGER ICM 2, product of the company Positive s.r.o., is an information system (so called ERP 1 ), which is intended for financial counsellors and insurance mediators insurance brokers and agents, for administration of insurance contracts, control and dividing of incoming provisions and support of chosen business processes. ICM 2 is process oriented system, which can be used by insurance mediators, who offer life insurance, non-life insurance, investment funds or other bank products. The work of an insurance mediator demands the evidence of insurance contracts with immediately accessible reviews such as portfolio of insurance contracts, terminative contracts, annual contracts, list of insurance contracts of a particular client with details, or status of processing an incident. The ICM system is used by the mediators and brokers since 2001. Until 2008 more than 30 licences were sold. The mission of the information system ICM 2 is to integrate the information systems and processes in the insurance sector on the interoperability principle. The effect of the vertical integration of the information processes of the mediator is administration of MLM structure (creating the reviews and automatization of the processes related to HR). The effect of the horizontal integration of the information processes is information interconnection and managing the branch offices. 1 ERP (Enterprise Resource Planning) applications for administration of basic processes of the organisation. Typically used in this area are standard application packets, which have to be almost always completed with special functions or self standing applications. 1

2 ICM 2 NEW VERSION OF ICM Increasing demands on information system from side of our customers and advantages, which bring new technologies led to development of the new version of the system ICM 2. This modern and technologically advanced application is created on web technology, using the script language PHP and MySQL database. The whole system is created in the company framework WebDoors. 2.1 SWITCHING TO HIGHER VERSION Switching to higher version of the information system ICM 2 brought a lot of advantages: internet version of ICM 2 is a client-server application and works on base of the so called thin client. The application is immediately after installing to server accessible by means of internet browser (preferably Mozilla Firefox, eventually MS Internet Explorer), which enables the user to use the application also through internet. increasing of the security of personal data regarding the demands of actual legislative. The access to the data alone is secured through access password. massive increasing of the volume of particular evidences into width (parameters of the insurance products) and depth (evidence of the changes through time) support of the data exchange by means of export and import support of the export of summaries with the intention of publishing and enabling access to clients, e.g. at the website of the mediator support providing service with programmer support according to chosen service regime language adaptation support of creating other language versions various possibilities of access to records filter, search... Based on long year experiences with development of the information system ICM 2 we can offer highly flexible application, which can be adjusted to specific needs of the client. This is enabled through high modularity and wide degree of parameterisation. 2

3 ICM 2 MLM VERSION The information system ICM 2 MLM version is intended before all for financial counsellors and insurance mediators using the network marketing, the so called MLM structure (Multi Level Marketing). Information processes and data flows are done on basis of large evidence supported by amount of summaries. Access to the particular evidences and summaries through modules is bound on the access rights of the user. MLM version of the information system ICM 2 contains a lot of modules and by every installation we offer their different combination. Some modules are used and delivered standardly for every client as basic version, but in most cases it is being completed with specific modules so that we completely fulfil all client s inquiries about functionality. By this way it is therefore possible to fit the information system ICM 2 exactly to customer s needs. 3.1 MODULES OF ICM 2 MLM VERSION Information system ICM 2 MLM version consists of following modules and groups of modules, which enable the user to work with accessible evidences, create summaries and import demanded files: group of modules Contracts o module Contracts information about already signed contracts o module Brutto points evidence of assigned brutto points group of modules Provisions o module Extra overview of extra provisions o module Evidence of provisions evidence of provisions (payments) to particular contracts group of modules Consultants o module Evidence of consultants overview of all consultants registered in system o module Consultants structure display of tree structure of consultants 3

o module Licences evidence of licences of particular consultants o module Documents overview of needed documents o module Certificate overview of recorded certificates of particular consultants group of modules Clients o module Clients summary of all clients registered in the system group of modules Summaries o summary Productivity listout of productivity of chosen consultant o summary Salaries information about salaries (bonuses of consultant divided on own and team) which will gain the winner for particular contracts o summary Promoting promoting of consultants o summary Payment order generating of overview of the payment orders group of modules Partners/Products o module Products administration of products o module Products fields editing of the product fields o module Partners list of partners of the company (insurance companies, banks, funds, investment mediators, building and loan associations, other financial institutions) group of modules Administration o module List of balance sheets list of executed balance sheets o module Import PL import of provision letter from chosen file o module Pairing pairing of imported payments from provision letter o module New balance sheet creating of a balance sheet o module Confirmation/rejection confirmation or rejection of a balance sheet o module Users and groups definition of user rights group of modules Code lists o module Career plan administration of a career plan (MLM hierarchy) o module Import types specification of the imported provision letter type o module Foreign currencies list of used currencies o module Contract Statuses set up of items Contract Status o module Help creating and editing of helps to the editing fields 4

3.1.1 Evidences MLM version of the information system ICM 2 evidences: provides among other also following Evidence of clients and contracts o evidence of clients of the mediating company + following the history of changes o evidence of broker s contracts + status of the contract + evidence of one or more consultants, who win units from the contract + history of changes o evidence of provisions Evidence of persons + following the history of changes o evidence of users o structures to set up the access rights (setting up by means of groups) Evidence of consultants of the mediator (mediating company using the system) o evidence of the consultants of the mediator + following the history of changes o promoting/demoting of consultants to chosen date o evidence of partners (insurance companies) of the mediator Evidence of products o licence policies of products o evidence of insurance and financial products with particular attributes + product types + following the history of changes Provisions for consultants and cancellation fund o retaining of the provisions by not accomplishing the defined terms, or by keeping not the set licence policies of the products o calculation and pay out of reserve funds for each consultant o structures for support of generating and archivation of provisions for consultants o settings for generating the payment orders o pay out of one time payments / recurring or non recurring deductions o archiving of counsellors salaries International support o structures of multilinguality 5

All particular evidences offer the possibility of search in a large database following chosen criteria. 3.1.2 Print summaries and exports On the database it s possible to create a lot of print summaries and exports into various formats mainly within the frame of modules Summaries. In the system ICM 2 MLM version are standardly used: print summaries displayed on screen exports into pdf files exports into xls files depicting of charts (lines, columns, pie charts) 3.1.3 Imports into system Information system ICM 2 MLM version allows to perform several imports (also large volume data). Available are imports focused on e.g.: provision letters portfolio files files of clients payment discipline In general the modularity of the system allows to create and integrate any type of import (also one shot import) which the client requests. 3.2 BUSINESS PROCESSES Information system ICM 2 automates them. operates all desired critical business processes and fully 3.2.1 Monitoring of insurance payments and imports of provision summaries Correct identification of incoming payment from insurance company (or client) is crucial for pairing the provision summary and following reallocation of provisions to the winners and concerned consultants in the controlled period. Every reallocation of provision refers to regulations defined for particular insurance products. 6

To the given area belong processes: import of provision summaries from insurance company into the system preparation of pay out the winner evidence of payments from insurance companies, control and pairing of provision letters evidence of provision accounts of the insurance mediators (winners) management of provisions and reserves (cancellation funds), with regards to the structure of insurance contracts generating of payment orders 3.2.2 MLM management and network marketing MLM is used mainly to distribute the life insurance. Suitable set network marketing has to motivate the consultants to raise the production and enlarge the network of consultants. Various networks can use different amount of positions and criteria for movement to higher positions. This complicated system can be in ICM 2 MLM version configured for particular company and take in consideration already used system. Network marketing must provide: regular balance sheets periodical evaluation of network productivity automated promoting (demoting) of consultants, following defined criteria discarding of inactive consultants from the system 3.3 SECURITY AND PROTECTION OF PERSONAL DATA Information system ICM 2 with use of the security certificate allows access through SSL protocol 2. This protocol enables to authenticate the server to which the client connects and secures at the same time a safe communication and data transport between client and server. Login into the system ICM 2 is protected by username and password which is insisted to be 2 Secure Sockets Layer protocol, which provides secure communication through encryption and authentication of communicating parties. The SSL protocol is used mainly for a safe communication with internet server by means of HTTPS (secured version of the http protocol). After creating of SSL connection the communication between server and client is encrypted, i.e. secured. 7

created in such way, that it resist crack attempts by brute force. There s also used the event logging, which is done before all from security reasons. Logged are mainly login attempts or recording of changes done in the evidence records. Personal data are arranged and saved in a specialized database, which is secured according to the Act No. 428/2002 Coll. on the Protection of the Personal Data as amended. In general it is possible to secure a high degree of accessibility by a high degree of assecuration when all security guidelines and recommendations are kept. 3.3.1 User rights The system enables to define user rights for particular users, which are divided into groups. All users in the same group have the same competences. The competences are defined for particular modules. By this way it is possible to secure and define which modules can particular user group see, or who can work with which modules. It may come also to a situation that a user has right to see a concrete module but cannot work with it. 8

4 TECHNICAL PARAMETERS 4.1 USED TECHNOLOGY ICM 2 MLM version is application of client-server type with access through thin client (preferably Mozilla Firefox, contingent MS Internet Explorer) in the intranet or internet, with multi-layer architecture (database, application and presentation layer are separated). As the database server is used MySQL server. Application (business) layer and presentation layer use progressive technology PHP. Using this technology also offers fulfilment of the demand of quick application development. The whole system ICM 2 is created in the company framework WebDoors. By operating this system it is possible to use http SSL/TLS protection. Login of the user is realised with authentication by means of username and password, where it is possible to configure the system so, that the browser doesn t save them. System contains also event logging and records, which changes were done in the database by particular users. 4.2 SYSTEM INSTALLATION With regard to the higher described used technologies, the ICM 2 MLM version can be installed to any PC, which has installed all needed software. Hardware parameters must fulfil all demands on installation of mentioned software equipment. It is also needed to take in consideration the amount of users, who will work with the system at once. Because the installation of ICM 2 MLM version is done at one shot for the whole company or subsidiary, we offer consultation regarding the technical requirements and parameters. 4.2.1 Minimum hardware demands on server CPU min. 1.5 GHz RAM min. 1 GB (in case of OS Linux or Windows XP), 2 GB (in case of OS Windows Vista) HDD 2x100 GB, connected in RAID 1 9

graphic card system doesn t require any powerful graphic card network card, sound card and USB ports are nowadays already a standard part of mother boards UPS protection of PC not only against power failure, but also against possible overvoltage (lightning injury and other). It should have USB connection to communicate also with server, so that in case of power failure the server safely shuts down (or hibernates). back-up disc 4.2.2 Minimum software demands on server operation system MS Windows XP or Linux PHP 5.2.x (or higher), besides standard modules also module PEAR and enlargements OLE and Spreadsheet_Excel_Writer database MySQL 5.x browser Mozilla Firefox 3.0 and higher, or MS Internet Explorer 6 or 7 10

5 ACCESSORIES OF ICM 2 MLM VERSION 5.1 USER GUIDE A complex user guide is standardly not a part of the delivery of the information system ICM 2 MLM version, but it can be prepared and delivered upon client s order. Available are also following additional user guides: Creating of new products Import of provision letters Pairing of imported payments 5.2 DEMOVERSION For the presentation purposes of the application ICM 2 MLM version we offer on internet the demoversion of the system ICM 2. The access to the demoversion ICM 2 will be created to the prospect upon agreement, which is generally anticipated by a personal meeting. 11

6 LICENCE AND PRICE POLICY About the price policy for sharing the licences for using the information system ICM 2 MLM version we will inform you on a personal meeting, after presentation of the information system ICM 2. Further services like e.g. installation of application, additional education or creating of adaptations of the information system as well as the user guide based on specific client requirements will be done upon order. For these services we charge hour rate according to actual price list. All prices are exclusive VAT. To these prices we charge the VAT following actual tariff rate. The company Positive s.r.o. is a VAT payer. 12

7 REFERENCES The information system ICM 2 MLM version is nowadays used by many of our clients, e.g.: PARTNERS GROUP SK s.r.o. BROKER SERVICE GROUP s.r.o. Incofis B.C.S., a.s. C+K Consulting, spol. s r.o. Winners Group, a. s. EURO BROKER SK spol. s r.o. VSG - SLOVAKIA s.r.o. EUROLIVE plus, s.r.o. and other 13