San Diego Metropolitan Transit System (MTS) Safety Management Systems

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San Diego Metropolitan Transit System (MTS) Safety Management Systems Rail SMS Gap Analysis and Public Transportation Agency Safety Plan David Bagley, Rail System Safety Manager Larry Engleman and Linda Davis, HDR Safety and Security Managers December 6, 2017

Metropolitan Transit System San Diego Trolley, Inc. Rail System 53.5 miles of light rail Blue Line Orange Line Green Line Silver Line 40 million rail passengers annually Mid-Coast Corridor Transit Project, currently under construction, will add 11-miles and 9-stations to the system Parts of the rail system run parallel to freight and commuter rail

MTS Rail System

MTS Safety Management System Goals: Can Employees Answer These Questions? What are our most serious safety concerns? How do we know this? What are we doing about it? Is what we are doing working? How do we know what we are doing is working?

MTS Rail Gap Analysis

SMS Rail Gap Analysis Methodology Used an independent party to perform the gap analysis Researched FTA and APTA safety requirements and relevant documents Conducted agency and State Safety Oversight personnel interviews Reviewed MTS System Safety Program Plan Reviewed MTS safety information Safety policies and procedures Safety reporting systems Safety committees Safety performance indicators Internal and external safety communications

SMS Rail Gap Analysis Methodology (cont d) Performed SMS Rail Gap Analysis Reviewed FTA SMS presentations Reviewed relevant FTA documentation i.e. WMATA SMS Gap Analysis WMATA SMS Gap Analysis geared to much larger transit agency Used main SMS headings to drive MTS methodology Developed draft SMS Rail Gap Analysis Report Reviewed and incorporated MTS comments Developed final SMS Rail Gap Analysis Report

FTA FTA and APTA SMS Safety Documentation Public Transportation Safety Program (49 USC Section 5329)- must include a National Transportation Safety Plan APTA Public Transportation Safety Program requires SMS as the foundation of FTA safety program Includes Public Transportation Agency Safety Plan SMS Manual: Public Passenger Transportation Systems Rail Transit SMS Implementation Guide

Interview Questions: All Levels of Agency Staff Is safety included in your performance evaluation? Have you read the MTS System Safety Program Plan? How does safety impact your job? What safety information do you receive? What is working well? What needs improvement? Do you know who the Rail Accountable Executive is?

Notable Interview Quotes We pride ourselves on safety Safety is inherent in everything we do If we are safe, I am doing my job Safety has to start from the top down Everything is about safety People feel empowered to take responsibility Everyone tends to be focused on safety Safety affects my job 100% Before you start a job, everything has to be safe Management is constantly reviewing how we can do improvements People understand that it is their responsibility to take care of safety issues

San Diego Metropolitan Transit System Safety Management Policy Statement Signed by MTS Chief Executive Officer and MTS Board Chair on October 19, 2017 Establishes management of safety as MTS s highest priority Transit delivery activities take place under a balanced allocation of organizational resources to achieve highest level of safety performance Every MTS policy shall be guided by and every employee shall perform their duties in furtherance of safety goals (which are listed in the policy statement) Rev. 2-2014

New Hire Rail Safety Orientation Over 200 New Employees have received this training in FY 2017

Emergency Braking Log

Employee Accessible Computers MTS Intranet

Hazard Reporting / Communication Employee Safety Information Screens Hazard / Near Miss Reporting

Safety Committee

See Something, Say Something!

Office of Emergency Services

Emergency Responder Training SWAT Tubular Assault/ Sniper Exercises: La Mesa SWAT San Diego Police SWAT San Diego Sherriff SWAT National City SWAT FBI/Navy Explosive Ordnance Disposal

SDPD SWAT Drill June 16, 2017 June 20, 2017

SWAT Training/Exercises Tactical Assault on a trolley

ADA Community Outreach On-Site Training Teaching the San Diego Center for the Blind about safety on the MTS system Student Train Operator learns to assist patrons using lift

Community Outreach MTS Annual Bike Drive Rail Safety: Look, Listen, Live Bike and Helmet Safety

Data Collection: Safety Enhancements Results Databases enable analytics on: Emergency Brake Applications Decreased by 7% Accidents 35% Overall Decrease 66% Reduction at downtown intersections

Downtown Safety Enhancements MTS has installed traffic delineators and signs throughout Center City

Downtown Safety Enhancements After C Street / Park Boulevard

Annual Safety Awards

Rail SMS Gap Analysis Results Results categorized by 4 SMS components: Safety Management Policy Safety Risk Management Safety Assurance Safety Promotion Discussed with MTS top management MTS top management fully supports safety as the #1 priority Overall, MTS Rail personnel are aware of their safety responsibilities Hazard program generally works well MTS safety communications work throughout all levels of the organization

Public Transportation Agency Safety Plan

MTS Rail Public Transportation Agency Safety Plan (PTASP) Written to follow Safety Management System principles Follows FTA, APTA Guidelines and California Public Utilities Commission (CPUC) General Orders FTA MAP-21 APTA Rail Transit SMS Implementation Guide APTA Rail Transit SMS Manual: Public Passenger Transportation Systems CPUC General Order 164-D When FTA Public Transportation Agency Safety Plan rule becomes final, this Plan will replace the MTS SSPP

MTS PTASP Table of Contents (1 of 4) Safety Management Policy Policy Statement Safety Accountabilities and Responsibilities System Description Organizational Structure Integration with Public Safety and Emergency Management Exercises and Drills Internal Emergency Training Emergency Responder Familiarization Fire Protection SMS Documentation and Records

MTS PTASP Table of Contents (2 of 4) Safety Risk Management Hazard Identification and Analysis Safety Risk Evaluation and Mitigation Safety Assurance Safety Performance Measurement and Monitoring Safety Data Acquisition and Analysis Accident/Incident Notification, Investigation and Reporting Infrastructure Maintenance and Inspection Vehicle Maintenance, Inspection and Repair

MTS PTASP Table of Contents (3 of 4) Safety Assurance (cont d) Safety Performance Measurement and Monitoring Safety Data Acquisition and Analysis Accident/Incident Notification, Investigation and Reporting Infrastructure Maintenance and Inspection Vehicle Maintenance, Inspection and Repair Management of Change Configuration Management Safety and Security Certification Process

MTS PTASP Table of Contents (4 of 4) Safety Assurance (cont d) Continuous Improvement Safety Assessment Safety Culture Assessment Safety Promotion Safety Communication Workplace Safety Programs Procurement Hazardous Materials Program Public Safety Programs Competencies and Training Rules and Procedures Review Training and Certification Programs Regulatory Compliance