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REQUEST FOR PROPOSAL FOR SELECTION OF NGO AS A DISTRICT ASHA RESOURCE CENTRE (DARC), DEHRADUN, HARIDWAR, TEHRI, PAURI, RUDRAPRAYAG, CHAMOLI, UDHAMSINGH NAGAR, NAINITAL, BAGESHWAR, CHAMPAWAT& PITHORAGARH, IN UTTARAKHAND RFP No: NHM/. Office of National Health Mission, Uttrakhand Directorate Health & Family Welfare, Uttarakhand Vill. Danda Lakhond, P.O. Gujrada, Near IT Park Sahastradhara Road, Dehradun, Uttrakhand-248001 1 NHM Uttarakhand

REQUEST FOR PROPOSAL FOR SELECTION OF NGO AS A DISTRICT ASHA RESOURCE CENTRE (DARC), DEHRADUN, HARIDWAR, TEHRI, PAURI, RUDRAPRAYAG, CHAMOLI, UDHAM SINGH NAGAR, NAINITAL, BAGESHWAR, CHAMPAWAT& PITHORAGARH, IN UTTARAKHAND Table of Content 1 TENDER NOTICE 2 N.G.O. ELIGIBILITY CRITERIA i) REGISTRATION ii) EXPERIENCE iii) ASSETS iv) JURISDICTION 3 TOR (Terms of Reference) 2 NHM Uttarakhand

REQUEST FOR PROPOSAL FOR SELECTION OF NGO AS A DISTRICT ASHA RESOURCE CENTRE (DARC), DEHRADUN, HARIDWAR, TEHRI, PAURI, RUDRAPRAYAG, CHAMOLI, UDHAM SINGH NAGAR, NAINITAL, BAGESHWAR, CHAMPAWAT& PITHORAGARH, IN UTTARAKHAND Office of National Health Mission Uttarakhand The Director General, Medical Health & Family Welfare Society., Danda Lakhond, Sahastradhara Road, P.O. Gujrada, Dehradun, Uttarakhand Bid Ref. No. SHSRC/ASHA Letter/2015-16/ Dated: 22 April 2015 Tender Notice The bids are invited through tendering system for NGO selection as a District ASHA Resource Centre by National Health Mission (NHM), Uttarakhand, Dehradun. For more details and information, tender notice & tender documents are also available on www.ukhfws.org for reference. The bid documents and N.G.O. eligibility criteria can be obtained from the above site from 22 April 2015 to 23 May 2015. The intrested organisation may obtain tender documents from office of the Director General, MH&FW, Uttarakhand Dehradun (Room No. 22). Tender No. Name of Districts Cost of EMD document (in Rs.) Validity of Tender Quantity Note: 1. Dehradun 15000/- 03 months 1 2. Haridwar 15000/- 03 months 1 3. Tehri 15000/- 03 months 1 4. Pauri 15000/- 03 months 1 5. Rudraprayag 15000/- 03 months 1 6. Chamoli 15000/- 03 months 1 7. U.S. Nagar 15000/- 03 months 1 8. Nainital 15000/- 03 months 1 9. Bageshwar 15000/- 03 months 1 10. Champawat 15000/- 03 months 1 11. Pithoragarh 15000/- 03 months 1 1- Publishing of Tender Documents: 22 April 2015 2- Last date of Submission of Bid: 23 May 2015 (02:30 PM) 3- Opening of Technical Bid: 23 May 2015 (03.00 PM) 1- The NRHM cell will not be responsible for any postal delays about non-receipt/non-delivery of the documents. 2- Incomplete documents are liable to be rejected. 3- Above tender will be rejected without any reason by signatory Mission Director (NRHM) UKHFWS, Uttarakhand 3 NHM Uttarakhand

REQUEST FOR PROPOSAL FOR SELECTION OF NGO AS A DISTRICT ASHA RESOURCE CENTRE (DARC), DEHRADUN, HARIDWAR, TEHRI, PAURI, RUDRAPRAYAG, CHAMOLI, UDHAM SINGH NAGAR, NAINITAL, BAGESHWAR, CHAMPAWAT& PITHORAGARH, IN UTTARAKHAND N.G.O. ELIGIBILITY CRITERIA REGISTRATION: NGOs should be registered under the Indian Socities Registration Act/Indian Trust Act/ Indian Religious and Charitiable Act/Company Act or their state counter parts for more than three years. The agency should have an establish presence in the District/State. NGOs applying for DARC (District ASHA Resource centre) status in a District/State other than that of its registration, should have State specific chapters registered. Alternatively, branches affilated to a national level fedration/organization can be registered with the parent body. EXPERIENCE: Proven experience of working for three years in health & family Welfare, and the social sector (e.g. education, womens empowerment, rural development) Implemented preferably a field Project in Health of Reproductive and Child Health (RCH). Scale of operation during the previous three years should be comparable to the funding sought. Field presence for last two years in the district for which NGO is seeking MNGO/ FNGO status. (NGO Guideline, Govt. of India dated 01.07.2003) The agency should have experience of capacity building organising training in community level health or social sector development work/rch, gender and other field level work. An NGO black listed or placed under funding restriction by any Ministry or Department of the Government of India (GOI), State Government or CAPART is eligible for applying under the scheme. ASSETS: The turnover of the agency should have been 5 lakhs at least once in the last three years. Minimum fixed assets of Rs. 2 Lakhs in the name of the NGO, in the form of land and /or building. This should be reflected in the latest audited balance sheet of the NGO and should be retained during the length of the Project. (NGO Guideline, Govt. of India dated 01.07.2003) 5% amount of total released funds has to deposite as a Bank Draft/Bank Guarantee in UKHFWS-NRHM Additionalities, Dehradun. Office premises in the district where it wants to operate. The agency should have the required staff and demonstrate effective support to field level programmes. Write to two referees of all short listed agencies requesting letters of reference. Inform short listed agencies of decision and dates for field appraisal. Constitute expert team for field appraisal;, Member State ASHA Mentoring Group, Head of SARC (State ASHA Resource Centre), DHS nominee, state/district public health expert, head of credible state level NGOs, State Health System Resource Centre etc. 4 NHM Uttarakhand

Conduct feild appraisal of short listed agencies; meet head of agency, other key representative, visit the office, and review the organization based on the following criteria. a. Robust structure of governance (ask for board structure, review member list, meetings held, minuts) and organizational credibility. b. Infrastructure and management capacity of the organization at the district level. c. Experience of community health programmes or strong and effective linkage with such work. d. Effective organizational leadership that is able to inspire and provide direction to the team, and be able to liaise with state and district official and network with other NGO. JURISDICTION: Each DARC is alloted only two districts to work. Only one DARC can work in a district. Preference is given to NGOs, which seek to cover un-served and underserved areas in the disrtict. The N.G.O. identifies these area in consultation with the district RCH Officers. NGO who wish to apply for the DARC status must fulfill the eligibility criteria as mentioned above. A transparent and participatory process of selection is followed for identify suitable NGOs for implementing projects under the scheme. (TOR) Terms of Reference DISTRICT ASHA RESOURCE CENTER,- NRHM has put in place several community processes, such as the ASHA programme, establishment of Village Health and Sanitation Committee (VHSC), Village Health Planning, provision and management of untied funds to the sub center and VHSC, increasing public spaces for participation in health, Rogi Kalyan Samitis, and Community Monitoring. The ASHA is seen as a key figure in enabling these processes. The past few years has shown that in the absence of support and supervision to ASHA, her role in enabling such community processes remains limited. Several reviews of the ASHA programme have demonstrated that for effective facilitation of the ASHA scheme, a supportive structure at all levels of programme implementation (State, District, Block, Village level etc.) is required for monitoring, mentoring, and handholding support to the initiative. This document lays out the Terms of Reference for establishing an District ASHA Resource Center at the District level. In each district, the DARC will field a team comprising of one District Mobilizer and one Data Assistant. The District Community Mobilizer will work in close coordination with the DPMU and report to the Programme Manager, ARC, through the DPMU. (For description of responsibilities please see Section I) At the Block level, the DARC will recruit a Block Community Mobilizer, who will be assisted by the ASHA facilitator. The Block Community Mobilizer will report to the District Community Mobilizer and the Block Medical officer. (For description of responsibilities please see Section-II) 5 NHM Uttarakhand

(I) Roles and Responsibilities of DARC, At The district levels- The role of the, district DARC is to provide technical support District Health Societies for strategic planning, implementation, monitoring and coordination of all activities related to the community processes component of NRHM, viz: The ASHA programme, VHSC and Village Health Planning, RKS and community monitoring under NRHM. The DARC will also be responsible for coordinating with the State Health Systems Resource Centre (SHSRC) for facilitation of technical assistance to strengthen programme effectiveness and capacity building on community process on a regular basis. The major responsibilities of District ARC (especially District Community Mobilizer) are; Capacity building of Block facilitator and Block Trainer s Team in coordination with District Trainer s Team Create and maintain district resource database for the health sector and assist in optimal allocation of resources Coordinate with other govt. dept. such as; WCD, Water and Sanitary, Education and PRI, at District level for intersectoral coordination, and support Block facilitator for the same at block level. Develop measurable performance indicators for the District and Block level ASHA support system/unit. Undertake periodic review meetings for ASHA programme and community processes. Undertake frequent field visits for supportive supervision to the activities related to community processes implementation. Arrange visits/meetings of ASHA Mentoring Groups at District and Block Level Implementation Review and Feedback to State/Distric Planning, Process To act as the secretariat of ASHA Mentoring Group Develop annual work plans with specific deliverables and measurable outcomes Review and assess ongoing community processes and provide feedback to the development of the annual Project Implementation Planning (PIP). Training and Capacity Building Assessment of training needs of VHSC, ASHA, ASHA facilitators, block mobilizers, and district mobilizers. Identifying a cadre of trainers at state, district, and block levels with the appropriate skill mix to provide quality training to ASHA Ensuring and maintain a stable team of district and block trainers.. Designing a training plan for trainers, district and block mobilizers, ASHA facilitators and ASHA. Designing state specific training modules and communication material Planning, implementing and monitoring the training programme in consultation with the districts, block, and sub block levels. Conducting training of trainers in collaboration with NHSRC and the national trainers. 6 NHM Uttarakhand

Monitoring and Supervision- A System of periodic and ongoing monitoring is in place for accessing the NGOs Performance. The DARC Submits reports (financial and performance) every quarter to the State NGOs Coordinator and District RCH Society. Develop data base to track ASHA and VHSC through the structure at sub block, block, district and state levels to enable tracking of dropouts, payments, and to use as a planning and monitoring tool Developing/adapting monitoring formats and registers for ASHA, VHSC, and for the community monitoring process. Developing/adapting supervisory protocols and check lists for staff at various levels Developing monitoring formats for block, district and state ARC teams Develop s schedule of review and monitoring visits at the various levels Organizing Monthly review meeting with the Chief Medical Officer Evaluation- The DARC performance is evaluated at half yearly /yearly by an internal/external the DARC make a presentation to the State RCH society on their performance (project & financial) during the period based on the activity plan for the year. Reporting- The DARC submits six monthly reports to the state RCH society with copies to the District RCH society. The utilization certificates for the funds are submitted by the states to GOI. At the end of the project the DARC submits a project completion to the state RCH Society. Coordination and Convergence- Assist Chief Medical Officer Co-ordination among various stakeholders from the government departments and non-government sectors to strengthen community processes. Ensure effectiveness in programme monitoring and updating programmatic progress to the Chief Medical Officer periodically. Identify generic and specific impediments to the programme in districts and enable problem solving at district and state levels. Build resources in training and capacity building of ASHA and for other community processes Staff. Address issues of convergence with PRI and WCD to strengthen effectiveness of ASHA and other community processes 7 NHM Uttarakhand

Development of IEC/ BCC material, and Documentation - Develop IEC/BCC/Advocacy related activities contributing to the community processes at the state level and district level. Documentation of successful innovations and model community processes, sharing with key stakeholders and develop scaling up strategies. Specific Functions related to ASHA- Review and strengthen existing selection processes, in order to recruit the full complement of ASHA required, and plan for recruitment strategy for drop out. Ensure role clarity and advocate for an enabling environment to improve ASHA effectiveness. Identify state specific issues for inclusion into future rounds of ASHA training and ensure that the requisite 23 days of training for ASHA are held each year. Facilitate ASHA training programmes at sub block levels through the district and block level structures. Facilitate timely incentive payments through regular reviews and assessments and spot checks of the situation related to payments Ensure distribution and refilling of drug kits to ASHA Responsibilities of the DARC at the Block Level- Block level mobilizer will assist Block Medical Officer for the effective implementation of ASHA, VHSC and other related community processes activities in the block Capacity building of ASHA facilitators and ASHAs (in coordination with Block level trainer s team), review, implementation and monitoring of ASHA, VHSC and other related community processes activities. Coordinate for monthly meeting at PHC to discuss and sort out various issues of ASHAs relating to incentive payment, drug kit replenishment etc. Coordinate with other govt. department such as Health, WCD (ICDS official), Water and Sanitation, education etc. at block level for inter-sectoral coordination Support/guide ASHA facilitator for various coordination at village level Submit reports on the above activities to District ASHA Coordinator Sub Block Level- At the sub block level, level, one ASHA/Block facilitator for every 10-20 ASHAs to assist Block level organizer as well as to provide continuous handholding support to ASHAs will be engaged. She will be resident in the area. She will support ASHA for/in coordination with ANM, AWW, PRI, VHSC, SHG etc., and will report to Block level organizer. She will support ASHA in organizing monthly meetings, Village Health and Nutrition Day (VHND), VHSC meetings as well as monitor drug kit replenishment. It is expected that she will spend 20 days in the field to provide support ASHA in her area of operation. 8 NHM Uttarakhand

Staffing Requirements of the DARC District Level 1. District Community Mobilizers 2. Data Assistant Block and Sub Block Level 1. Block Community Mobilizers 2. ASHA Facilitators The funding for the basic staff of DARC at state, district, block and sub block levels is built into the programme. Of the Rs. 10,000 allocated per ASHA, Rs. 3500 has been earmarked for the support mechanism. 9 NHM Uttarakhand