Vehicle Development and Transport Logistics in the Information Age BESTUFS workshop, Palmela 18-19 September 2003 Anna Marchisio and Pier Francesco Pennestri, IVECO S.p.A. Peter Sonnabend, Deutsche Post / DHL Express Deutschland
From simple transport to intelligent logistics Classic workflow heterogeneous and focused on transport New demands from economic pressures and globalisation outsourcing of warehousing and transport as non-core business integrated solutions and Supply Chain Management one-stop shopping without geographic boundaries Structural conversion of sector around logistics integrators bundling of shippers, receivers, and external service providers diversification to accommodate different products and branches internal consolidation to exploit synergies between singular networks Digital technologies enable automation of old economy Page 2
Building intelligent logistics Rationales for automation seamless information along and ahead of physical flow shortening of response times and improved quality of services comprehensive and proactive information for customers, e.g. track and trace cost reduction through optimised management of internal and external resources Implementation perspectives digitising of classic postal and logistics products and processes mobile computing and communications for dynamic process management web based services to manage business relations of internal and external clients Process automation affects all aspects of transportation Page 3
Internet portals Online tracking Mobile companions Automated lockers Page 4
New capabilities through new technologies Common aspects of mobile computing platforms multistandard mobile communications: GSM, GPRS, BT, WLAN Windows style operating system for various software applications optional hardware plugs, e.g. (ring) scanner, belt printer, credit card reader Multi-purpose industrial scanner Personal Digital Assistant (PDA) Page 5
The Compudaily project Project rationale and objectives cooperative showcase for technology demonstration potential analysis and verification in practical application complimenting expertise of leading companies Project setup two Daily HPI with Compudaily running B2B collection tours multifunctional platform for operations monitoring and control remote data access via Internet or wireless communications generic functions with overall relevance to logistics sector Page 6
Compudaily at a glance Features and targets Basic solution Logistics solution Funtionalities Customers PDA cost target Pilot PDA test Computer Trip telephone Satellite navigator Small truck operators Camper owners < 1,500 Camper pilot in Italy Directive 95/54/EEC on electromagnetic compatibility and relevant IVECO standards Basic solution plus logistics add-ons (scanner, software) Medium and big fleets < 2,000 Deutsche Post / DHL Directive 95/54/EEC on electromagnetic compatibility and relevant IVECO standards Page 7
Compudaily key features Information interface for vehicle, palmtop integrated as future access tool for IVECO Customer Assistance services Logistics service platform based on functionalities of basic software, tailor made extensions to customer specifications as required Totally removable device in dashboard cradle, can be removed by the driver, or altogether from the vehicle for easy re-installation in another Daily Open solution for easy integration with IVECO call centre services including customer support and after sales services Innovative solution at much lower costs than compared to those of present dashboard integrated technologies (Ex.Connect) Customisation: IVECO, together with HP and an external/internal service centre, will offer its Customers to include their own applications on the device Page 8
Compudaily technical specifications Electronic dashboard trip computer Data reading from VDI via RS232 and storage in CSV format. Parameters currently include travelling time and distance, fuel consumption, speed, and rpm Wireless GSM/GPRS telephone PDA integrated telephone for vocal calls with standard phone board, SMS capability with alphanumeric board for customised messages, SOS call, SIM security function Satellite navigation and localisation Bluetooth antenna, route calculation with POI selection, road map visualisation Barcode reader with location data memorisation ( electronic signature ) Installation and restoration CD for recovery from battery exhaustion PDA basic diagnostics toolkit and System Interface Personalisation Page 9
Practical applications in pilot Tour plan upload, dispatch to PDA Tour start notification, PDA to dispatch Callpoint arrival, PDA unlocked from cradle Scanning of parcel ident barcodes with PDA Summary report for callpoint, PDA to dispatch Next callpoint on screen, optional navigation Parallel recording of key vehicle parameters End of tour message, PDA to dispatch Data download to inhouse IT network Page 10
Practical applications in pilot Tour plan upload, dispatch to PDA Tour start notification, PDA to dispatch Callpoint arrival, PDA unlocked from cradle Scanning of parcel ident barcodes with PDA Summary report for callpoint, PDA to dispatch Next callpoint on screen, optional navigation Parallel recording of key vehicle parameters End of tour message, PDA to dispatch Data download to inhouse IT network Page 11
Practical applications in pilot Tour plan upload, dispatch to PDA Tour start notification, PDA to dispatch Callpoint arrival, PDA unlocked from cradle Scanning of parcel ident barcodes with PDA Summary report for callpoint, PDA to dispatch Next callpoint on screen, optional navigation Parallel recording of key vehicle parameters End of tour message, PDA to dispatch Data download to inhouse IT network Page 12
Practical applications in pilot Tour plan upload, dispatch to PDA Tour start notification, PDA to dispatch Callpoint arrival, PDA unlocked from cradle Scanning of parcel ident barcodes with PDA Summary report for callpoint, PDA to dispatch Next callpoint on screen, optional navigation Parallel recording of key vehicle parameters End of tour message, PDA to dispatch Data download to inhouse IT network Page 13
Practical applications in pilot Tour plan upload, dispatch to PDA Tour start notification, PDA to dispatch Callpoint arrival, PDA unlocked from cradle Scanning of parcel ident barcodes with PDA Summary report for callpoint, PDA to dispatch Next callpoint on screen, optional navigation Parallel recording of key vehicle parameters End of tour message, PDA to dispatch Data download to inhouse IT network Page 14
Practical applications in pilot Tour plan upload, dispatch to PDA Tour start notification, PDA to dispatch Callpoint arrival, PDA unlocked from cradle Scanning of parcel ident barcodes with PDA Summary report for callpoint, PDA to dispatch Next callpoint on screen, optional navigation Parallel recording of key vehicle parameters End of tour message, PDA to dispatch Data download to inhouse IT network Page 15
Practical applications in pilot Tour plan upload, dispatch to PDA Tour start notification, PDA to dispatch Callpoint arrival, PDA unlocked from cradle Scanning of parcel ident barcodes with PDA Summary report for callpoint, PDA to dispatch Next callpoint on screen, optional navigation Parallel recording of key vehicle parameters End of tour message, PDA to dispatch Data download to inhouse IT network Page 16
Practical applications in pilot Tour plan upload, dispatch to PDA Tour start notification, PDA to dispatch Callpoint arrival, PDA unlocked from cradle Scanning of parcel ident barcodes with PDA Summary report for callpoint, PDA to dispatch Next callpoint on screen, optional navigation Parallel recording of key vehicle parameters End of tour message, PDA to dispatch Data download to inhouse IT network Page 17
Practical applications in pilot Tour plan upload, dispatch to PDA Tour start notification, PDA to dispatch Callpoint arrival, PDA unlocked from cradle Scanning of parcel ident barcodes with PDA Summary report for callpoint, PDA to dispatch Next callpoint on screen, optional navigation Parallel recording of key vehicle parameters End of tour message, PDA to dispatch Data download to inhouse IT network Page 18
Pilot statistics and evaluation Pilot duration: 22 August 2002-28 February 2003 (125 working days) Daily 1 Daily 2 Distance (km) Fuel use (litres) Avg.cons. (litres/km) Top speed (km/h) Maximum rpm Parcels scanned Operating hours 3,494 419 8.34 138 3,771 10,792 194 10,627 983 10.77 138 3,459 12,923 365 System availability actual : theoretical km Average 86.9 % Daily 1 Daily 2 70.1 % 93.8 % theoretical km actual km. 18.000 16.000 14.000 12.000 10.000 8.000 6.000 4.000 2.000 0 Page 19
Expectations for the Future Automation of logistics has only started continued need for efficient information management growing penetration of society with information technology successive shift from dedicated systems to integrated solutions Centralised vs decentralised information systems no single system expected to offer best solution for all needs continued reliance of many customers on individual inhouse systems automation blueprint directed at modular platforms for internal and external users adoption of open Internet standards (XML) as common shell to ensure interoperability Operational linkup of freight management and dynamic traffic control systems Page 20
Thank you for your attention! Page 21