IT as a Service and Tieto s offerings New way of buying and delivering IT Capital Market Day 25 November 2010 Helsinki, Finland Ilkka Korkiakoski IT as a Service Content Core offerings IT market evolution Business model change and growth Impact on Tieto s core offerings demand Tieto a transformation partner 2 1
Core offerings Spearhead offerings e.g.: Digital front-office Unified communication Business Intelligence ERP AM B2B transactions 2 Core business interaction Comms., collab&content Enterprise Core business back-end Product engineering Consulting development 3 Product Engineering Industry solutions 1 Continuous Infra Product support 3 Evolution accelerating in 2010 s 1990 s Internet Internet technologies Consumer Networked Mobility 2000 s Industrialization Standardization Offshoring Global delivery Lean IT 2010 s IT as a Service As a service models Internet of the things Big data Real time economy Technology Industrialization 4 Business models 2
IT as a shared business enabler Business -driven Consulting App development & Custom solutions Application Vertical / horisontal platform-based BPO Software as a Service 1-to-1 IT as a Service 1-to-many Infrastructure outsourcing Desktop mgmt outsourcing Help desk outsourcing Managed Services Infrastructure utility (capacity, storage, network) IT - driven 5 IT as a Service and the change in the business model Traditional business model IT as a Service business model Operation Integration Software builds a solution Integration Hardware Operation Software buys a service Hardware Different agreements for all parts One agreement covers all parts 6 3
New drive growth in IT 700 600 500 400 300 200 100 0 Worldwide IT market, USD billion 28 428 427 Source: Forrester New type 5% ITaaS / Cloud of SaaS, PaaS and IaaS 160 258 374 2010 2015 2020 +25% Traditional -1 to -3% Supporting Private cloud implementation Service Embedded software Current IT Consulting s IT outsourcing 7 Cloud impact on the offering portfolio 0101010 1001000 Consulting development Industry solutions Infra interaction Need to offer hybrid business models Comms., collab&content Enterprise Core business Need to offer hybrid business models back-end Majority will be converted into ITaaS Product engineering Product support 4
What customers are asking today Get rid of data centres Automate Process Get rid of software Application Application SW Get rid of platforms Platform Application Platform Infrastructure Digitalised Process More business agility, cost reduction and flexible IT Convert current dedicated infra to cloud Savings could exceed 50% Unified communication based on Microsoft cloud offering Sigificant cost savings and enhanced efficiency Legacy converted to cloud Integration as a Service, Desktop as a Service... 9 Enabling customer transformation 100% Legacy More agile business, new business and More flexible and cost-efficient IT 50% IT as a Service 50% Legacy Tieto helps customers make their transformation at a pace that suits them Consultancy Service Tieto Cloud Ecosystem 10 Tieto Cloud Amazon, Microsoft, Google Enterprise clouds Consumer clouds 5
Tieto s role Running the core Service experience Co-innovation Transformation partner 11 6