EFQM Excellence weeks: new benchmarking approach
COMPANY PROFILE: ABOUT EFQM EFQM, is a not for profit membership foundation with over 26 years experience of supporting over 50,000 organisations throughout Europe and beyond. EFQM was originally founded in 1988 to bring together organisations for sustainable excellence, building a network of members comprising private and public organisations of every size and sector from around the world Vision: A world striving for sustainable Excellence. Mission: Inspire organisations to achieve sustainable Excellence by engaging leaders to learn, share and innovate using the EFQM Excellence Model. Values: Passionate about excellence: We relentlessly promote excellence and everything we do inspires excellence in others Building trust We generate trust through our reliable, open and transparent behaviour Working in partnership: We develop partnerships that generate mutual benefits for the community Engaging people: We embrace diversity and respect people s beliefs and opinions EFQM is the custodian of the EFQM Excellence Model, a non-prescriptive framework created by a team of experts from industry and academia that can be used to gain a holistic view of any organisation, regardless of size, sector or maturity. Since its inception, the EFQM Excellence Model has been a blueprint for EFQM members and organisations across and beyond Europe to develop a culture of excellence, drive innovation, and improve results. EFQM launched its Middle East branch in the Dubai Knowledge Park in Nov 2015 with the aim to leverage the local excellence experience, Page 2
to foster greater collaboration with international organisations and to enhance global visibility and reach. www.efqmmiddleeast.org/ www.efqm.org EFQM and HRC Group are partnering together with the objective of offering to the EFQM network modern and innovative ways to perform benchmarking sessions. HRC Group is a professional HR network with strong network in Italy and beyond. Both organisations are striving to provide their community with value added by offering exchanges, problem solving experiences and benchmarking across peer organisations. The first 2 product of this partnership, ready to be offered to the EFQM network, are the Benchmarking in Italy Design & Fashion Excellence Week Benchmarking in Silicon Valley Digital & Game Changer Excellence Week 1. Benchmarking in Italy Design & Fashion Excellence Week The Design & Fashion Excellence Tour is a full-immersion benchmarking program targeting leaders and executives from organisations across the world interested to learn from Italian Industries of Excellence. By joining the Program participants will learn about the Italian Culture of Excellence, visiting the most important Brands in Sports, Fashion and Automotive Industry in one week, and will be get first hand insights on how these organisations became trend-makers in their own industries. The program focuses on Innovation Management: Master concepts of radical innovation, digital disruption, networks, platforms and Best Practices Industry Disruptions: Only the companies who can generate new ideas and quickly implement them will thrive. Learn how new technologies are radically changing the industry landscape and what steps you can take to stay ahead of the game Customer Centricity: Experience how Italian companies involve and get close to their customers to really address their needs. Discover how your company can be more customer focused Page 3
PROGRAM The Italian Excellence Tour exposes participants to real-life examples of innovative companies. During the excellence tour, meetings with key managers of the host companies will be organized, for an exclusive Learning and Benchmarking experience of the participant. Participants will stay in top notch hotels where they will get additional insights on the tourism and hospitality sector. At the end of the tour participants will receive a participation Award as «Italian Excellence Tour Ambassador». FAST FACTS When: March 17-23, 2018. Arrival on March 17 th, departure on March 24 th Where: Rome, Bologna and Milan (Italy) Who: Managers and Executives What: Visit at least 8 organisations with a global brand, including Ferrari & Bulgari How: With benchmarking, innovation, storytelling & international network Page 4
ECONOMICS Price: 10,500 The economic offer includes # Pre-Work, Executive lab, Training Sessions & Post experience debrief # Booking and management of all structures (Hotel, Companies etc.) # Hotel for the period of the program # Logistics, project management, planning # Meetings with most innovative companies in Italy # All transports and transfers (included in the program) in Italy # Meals during the Program # Train tickets from Rome to Bologna & from Bologna to Milan # All lunches and group dinners of the Program # half day guided tour in Rome The economic offer does not include # Meals not included in the program and free dinner) # Flights to and from Italy # Transports for activities not included in the program # Transfer/taxi from/to airport # VAT according to Italian Law (22%) # Any other activity and service not explicitly included in the economic offer Companies and hotel accommodation are subject to change. Same level alternatives will be arranged. *The minimum number of participants per program is 1 2. Benchmarking in Silicon Valley Digital & Game-Changer Excellence Week The Digital Excellence Week is a unique benchmarking program in California, encompassing visits to innovative businesses in Silicon Valley, including Google, Tesla, Air B&B and Facebook. The Program is targeted at managers and executives eager to learn from the experiences of successful organisations in reshaping new business models in the industry they operate. By joining the program, participants will be exposed to the best and new practices of such organisations and will get first hand insights on topics such as industry transformation, innovation culture, the opportunities of the sharing economy and start-up models. The tour concludes with a dive into the world of start-uppers, innovators and venture capitalists. Page 5
PROGRAM The main hub of Experience will be Palo Alto: accommodation to top notch hotels in the area will be provided. Herewith you will find more information from each host organisation part of the program. FAST FACTS When: Last week in March Where: Palo Alto area, Silicon Valley, California Who: Managers and Executives What: Visit several innovative organisations in Silicon Valley, including Air B&B, Google, & Facebook How: With benchmarking, innovation, storytelling & international network ECONOMICS Page 6
Price: 9,000 The economic offer includes # Pre-Work, Executive lab, Training Sessions & Post experience debrief # Booking and management of all structures (Hotel, Companies etc.) # Hotel for the period of the program # Logistics, project management, planning # Meetings with Silicon Valley most innovative companies # All lunches and group dinners of the Program The economic offer does not include # Meals not included in the program and free dinner) # Flights to and from San Francisco # Transports for activities not included in the program # Transfer/taxi from/to airport # VAT according to Italian Law (22%) # Any other activity and service not explicitly included in the economic offer Companies and hotel accommodation are subject to change. Same level alternatives will be arranged. *The minimum number of participants per program is 10 Page 7