ROBOTIC PROCESS AUTOMATION

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Transcription:

ROBOTIC PROCESS AUTOMATION BY U IPATH 1

AGENDA 01 INTRODUC T IO N T O R P A 0 2 C O MPANY P R E S E NTATIO N 0 3 U IPATH P L A T F O R M 0 4 INNO V A T IO N A ND R O A DMAP 0 5 P R O DUC T S H O WC A S E 2

INTRODUCTION TO RPA

WHAT IS ROBOTIC PROCESS AUTOMATION (RPA)? A subset of Business Process Service Delivery Automation (BPSDA). It refers to automation that interacts with a computer-centric process through the software s User Interface supporting the process. Robotic automation aims to use a computer (a.k.a. robot) to manipulate existing application software (CRMs, ERPs, Help Desk and Claim applications) in the exact same way that a person works with those systems. This is the reason why RPA is commonly referred to as non-invasive integration. RPA By configuring software that will automate the activities or tasks previously performed by human beings. RPA aims to replace repetitive and no value adding clerical tasks performed by humans, with a virtual workforce of robotic FTEs, transforming the human workforce into Uber Administrators, whose role is to make judgmental calls, handle exceptions and provide a valuable oversight, much more than they did before, while directly administering the services.

RPA ADOPTION ACROSS PROCESSES AND INDUSTRIES High Medium - High Medium - Low Low

COMPANY PRESENTATION

ABOUT UIPATH US UK ROMANIA INDIA Featured In Building Automation Solutions since 2005 New York Headquartered with a global presence Backed by leading American Investors (Accel) Serving a Global Client Base spanning industry sectors Consistently rated in the top quadrant of RPA innovators

FORRESTER REPORT ON RPA

EVEREST REPORT ON RPA

EXPERIENCE 35-45% of our client base is from Manufacturing sector 2-3x faster deployment & implementation speed 60% of RPA implementations are in F&A processes Quick Investment Recovery: from 6-9 months. 250+ world wide clients Implementation delivered by RPA integration partners and by internal CoEs About 60% US customers 30+ Forbes 500 clients 2500+ robots delivered with thousands of processes into production

STRONG BASE OF CLIENTS AND PARTNERS A number of clients have more than 250 robots in production with thousands of processes 11

UIPATH PLATFORM

OUR UIPATH ROBOTICS PLATFORM DESIGN Events & Incoming Data Robotic System Platform Existing Customer Systems Secure DB Schedule Trigger RPA Queues UiRobot Workflows Uipath Studio Robot Code Request Exceptions Robot & RPA Management Robot Dashboards UiPath Orchestrator UiRobot UiRobot Integrated Cognitive & ML Functions

ROBOT TYPES FRONT OFFICE ROBOT Definition: The Front Office Robot (FOR) is a robot that works side by. side with the human agents and assists them to automatically complete the processes. General use: in manual, repetitive, highly rule based activities containing decision points that require human intervention (either due to pure judgmental calls required or due to high complexity and high volatility of process inputs). Best fit for: Service Desks, Helpdesks and Call Centers. Communication with Server: bi-directional. Robot to Server: execution logs, automated process upload. Server to Robot: automated process version deployment only. Features: release management (automatic update/rollback) agent assisted mode centralized logging, reporting and auditing tools. FOR works from the same desktop as the human user. Can be triggered only from the local machine, manually, by a human action, and cannot be controlled remotely (run, scheduled). BACK OFFICE ROBOT Definition: The Back Office Robot (BOR) is a robot that works in an unattended manner, independent of any human interaction. General use: in manual, repetitive, highly rule based back office activities not requiring any human intervention. Best fit for: any type of back office activity prone to automation. Communication with Server: bi-directional. Robot to Server: execution logs, automated process upload, robot status Server to Robot: automated process version deployment, start or reset processes. Features: release management (automatic update/rollback) centralized logging, reporting, auditing and monitoring tools. remote control centralized scheduling queue/robot workload management. assets management Unlike FOR, BOR can be triggered remotely, directly from the server.

UIPATH COMES WITH INTEGRATED DATA ANALYTICS CAPABILITIES Process performance data areas Predictive Business Process Analytic Data Models Process Performance Analysis Dashboards Cognitive Robotics Pro-active Robotic Automation Robot data collection Predictive Custom Data Models Secure BI Database KPIs Analysis Reports Cognitive Trigger RPA with DCM Integration

INNOVATION AND ROADMAP

UIPATH INNOVATION API & Security Add more API functionality, align to new security standards (encryption algorithms, TLS versions, etc) Elastic Work Allocation Process Auto-discovery (Cognition) Process Learning: It s the second phase of Process Auto-Discovery the phase in which the workflow is generated based on the discoveries from the first phase. Digitization & Machine Learning Computer Vision Market Place: Free UiPath Studio license & training for developers, individuals, education etc Integration with 3rd party IAM solutions (Identity and Access Management). We plan to start to integrate with Dell One Identity, CyberArk and PingIdentity s PingFederate..

EVOLUTION OF AUTOMATION AT UIPATH AI Integration Intelligent Automation Orchestrated Automation Orchestrated Robotics (RPA) Cognitive Robotics (CRPA) Intelligent Robotics (IRPA) 2017 Beta Field test Q1 2018 5-20% 40% and more 60% and more 80% and more Application dependent Workflow Automation Rule-based Scripting Macros BPM Orchestrated Automation System Interface and API dependent Robotic Process Automation replicating actual user activity Cross Application and Systems Process Automation Computer Vision to automate beyond APIs Implementation of complex rules Integrated OCR functions Central orchestration across distributed systems Secured database and encrypted data Process Automation of Legacy Systems User activity recording to RPA RPA with integrated Cognitive Services from Microsoft, Google, AABBYY, etc. OCR + Cognitive Services Integration (e.g. Microsoft, Google. IBM Watson) NLP, Voice recognition Cognitive Virtual Assistants Voice Assistants (Google Assistant, Alexia, etc.) Cognitive Computer Vision Dynamic Case Management Integration RPA with integrated Cognitive and Deep Learning Service Self-Learning for Process Discovery Consolidated RPA generation Training not programming Robots NLG and automated process documentation generation Computer Vision (AI-Screen Recognition) Intelligent Workload balancing Cloud-foundry integrated Platform 18

UIPATH OPERATING MODEL Enable capability Assist in building in-house RPA COE Ramp up Assist RPA ramp up and penetration Enable POC Provide POC support Ongoing support Provide continuous support to core robotics team

UIPATH KEY DIFFERENTIATORS SUPPORTING YOUR TRANSFORMATION JOURNEY IM PL EMENTATION RISK - UIPATH Transformation Framework & Tools and Quality Support comprising Architecture Design Reviews, Independent Quality Checks & Transformation Methods and Planning and Key Risks and Best Mitigation Practices) - Our product is easier and quicker to implement w/o technical skills AVAIL ABIL ITY O F SKIL L ED RESO U RCES - Establishing the UIPATH Academy - Online Self-Learning & Certifications - UiPath free Community Edition - UiPath Online Discussion Forum TECHNOLOGY DESIGN RISK - Scalable high density parallel robot platform architecture and for on-premise enterprise cloud - Solid & Mature Product - Strong AI and Cognitive Computing focus for upcoming releases - Easy to learn, deploy and operations O PERATIONS RISK - UIPATH Operating and CoE Implementation templates and best practices with RPA Operation KPIs, - We offer 30/60/90 Day RPA Operating Reviews - All necessary trainings online available - We delivery trainings onsite and assist in your CoE build up ROBOTIC CLIENT TRANSFORMATION CHALLENGES NEW BUSINESS ENABL ING - Assistants, Alexa, etc - We integrate Cognitive technologies from Microsoft, Goole, IBM Watson, ABBYY - We assist in the integration of automated as-is processes to other orchestrated automations C O ST REDUCTIONS, QUAL ITY AND PRO D U CTIVITY IM PRO VEMENTS - Installations with more than 400 robots - Solution Case Studies / Success Stories (by Industry) - we work with you to define your of Robotic Performance Analytics - We actively assist in the Process Automation Opportunity Analysis BUSINESS AGIL ITY - Ready-to-use Enterprise Integrations to SAP, Oracle, Salesforce, Servicenow, Microsoft Dynamics, etc.

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