Supplier Diversity: Aligning for Success. JLL (buy-side) Denver Clark CPO, Americas JLL. Bill Miller SVP - SCMP. sig.org/summit

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Supplier Diversity: Aligning for Success JLL (buy-side) Denver Clark CPO, Americas JLL Bill Miller SVP - SCMP sig.org/summit

Creating a High Performing Supplier Diversity Program Sourcing Industry Group Bill Miller SVP Platform Operations Supply Chain Management & Procurement 3/16/17

Organizational Overview Jones Lang LaSalle 2017 3

Jones Lang LaSalle We create value for companies and institutions that invest in and use real estate $6.2B Lease Admin Facilities Management Scalable Project Management A financial and professional services firm specializing in commercial real estate services and investment management Accessible Strategic Consulting High Growth Energy & 300 80 Sustainability Tenant Rep 77,000 Technology Consulting Brokerage Jones Lang LaSalle 2017 4

SCMP Organization Functional CPO Denver Clark Platform Operations Bill Miller Enterprise Leverage Jason Linn Variable Sourcing Evan Jones Client Delivery Jon Bloss Project Management Sam Mehal Property Management Lindsay Massengill Technology Category Management Sourcing as a Service Central & Canada Synergy MPM Sourcing Vendor Portal JLL Marketplace Supplier Relationship Management Preferred Supplier Programs Transitions Corrigo Supply Chain Integration Northeast Southeast West PDS Category Management Remote Support Services Supplier Councils Healthcare Supplier Diversity Multi-Account Group Bidding Life Sciences SCMP Solutions Jones Lang LaSalle 2017 5

Discussion Points 01 Have heard it all 1.1 Why should you care 1.2 A response to every sentiment 1.2 Intrinsic value to your organization 1.3 Lead the way; create value 02 Align for success 2.1 There is gold in traditional methods 2.2 Find the new nugget 2.3 Build the program 2.4 Make it stick 03 Make a difference; Make it stick 3.1 Make it foundational 3.2 Stakeholders are abound 3.3 Champion your success 04 Closing 4.1 Winning with Supplier Diversity Jones Lang LaSalle 2017 6

Have heard it all The sentiment is important, but your response is more Supplier Diversity is important to me; and to my stakeholders? Identify new value propositions to grow program. Important but not a priority Identify new value propositions to grow program. Not important to the organization May not be important to peer stakeholders? But is it good for the company? Is it important to the client at large? Jones Lang LaSalle 2017 7

Align for Success Expand the Message Key Strategies: Define How Supplier Diversity Helps Corporate Objectives Value Growth Opportunities Foundational Structure 8

How do you make a difference? Jones Lang LaSalle 2017 9

Set the Foundation Follow traditional methods to establish the foundation Recruiting Conference participation Web portal registration JLL Sourcing Network Corporate diversity goals $265,000,000 Spent with MBE, WBE and LGBT own firms in 2016! Corporate Members / Partners of: Jones Lang LaSalle 2017 10

Disrupt and Innovation Be intentional with your program To be more effective and efficient at creating value, accelerating growth, and ultimately, promoting the long- term success, disrupt traditional thinking Denver Clark, Chief Procurement Officer Americas Jones Lang LaSalle 2017 11

Expand the thinking Catch their attention by identify new value propositions Engage more deeply with stakeholders and peers to better promote the program and potential benefits Establish measures to confirm value to the firm Growth in the Program: Improve participation Improve communication Improve visibility Improve and increase selection of programs Create, innovate and/or reduce cost Create opportunities for Business Dev Stronger CSR reporting Expanded opportunities for recognition Jones Lang LaSalle 2017 12

Three Strategies to Success There are many opportunities explore yours! DaVinci Gold and Platinum Award Winner - 2017 JLL Oral Presentations Planned day of deep-dive conversations matching diverse partners with decision-makers and influencers of Lines of Businesses. What is JLL Marketplace? Our e-commerce website for ordering and invoicing of products, that gives you easy access to JLL leveraged pricing from national suppliers. The website serves as a one-stop shop for any product that would be used to service JLL managed properties. 3 million + current products and growing The Business Collaborative Signature Boutique Event Proud co-host of JLL Americas signature boutique Supplier Diversity event: Jones Lang LaSalle 2017 13

JLL Supplier Diversity Program This is our plan to become more intentional with supplier diversity and building on our success. Refresh logo and collateral New branding Standard reporting Content Development Category Management Alignment on priorities Alignment on opportunities Confirmed strategy Established policies SRM LOB specific programs Supplier partnerships Data scrub and analysis Demographic benchmarking Client Business Development strategy and goals Supplier Development/ Business Development Spend Mgmt and Growth Council Recruiting Advisory Council Multi-functional participation Sourcing Marketing Business development LOB stakeholders Boutique events Oral Presentations Strategic engagements National conferences Jones Lang LaSalle 2017 14

Questions? Jones Lang LaSalle 2017 15

Jones Lang LaSalle 2017 16

Evaluation How-to: Why? Your feedback drives SIG Event content By signing and submitting your evaluation, you are automatically entered into a prize drawing How? Option 1: App 1. Select Schedule 2. Select Schedule by Day 3. Select Day 4. Select Session 5. Scroll to Description 6. Click on the Evaluation link Option 2: Browser 1. Go to www.sig.org/eval 2. Select Session (#30) COMPLETE & SUBMIT EVAL

Session #30 www.sig.org/eval Supplier Diversity: Aligning for Success JLL Denver Clark denver.clark@am.jll.com Bill Miller bill.miller@am.jll.com Download the App: bit.ly/sigamelia Tweet: #SIGspring17