Next Generation Services Procurement

Transcription

1 Next Generation Services Procurement Fannie Mae Rajeev Karmacharya Managing Director, Strategic Sourcing and Category Management Allegis Global Solutions Jon Kesman Director, Global Procurement sig.org/summit

2 Next Generation Services Procurement Presented by: Jon Kesman Director, Global Procurement Allegis Global Solutions Rajeev Karmacharya Managing Director, Strategic Sourcing and Category Management Fannie Mae A Culture for Talent March 15, 2017

3 Meet the Presenters Jon Kesman Global Procurement Director Allegis Global Solutions Rajeev Karmacharya Managing Director, Strategic Sourcing and Category Management Fannie Mae

4 Agenda Company Overviews AGS Perspective Fannie Mae View to Complexity and Talent Approach Q & A

5 Allegis Global Solutions Overview 16,000 employees globally 180,000 contractors pay rolled weekly 300 local offices around the world 128 quarters of profitability 2,000 employees globally Largest global MSP 14 (SIA 14) 109 MSP programs $11.6bn MSP & SOW spend under management 17 languages supported RPO leader & star performer (Everest Group 15) 54 RPO programs Expertize in core regions Largest global SOW 14 (SIA 15) 36 SOW programs

6 Fannie Mae Overview Founded in 1938 Leading source of financing for mortgage lenders Funded the mortgage market with $637 Billion in 2016 alone Three primary lines of business: single-family, multifamily, capital markets Book of business $3 Trillion Employees ~7,000 Locations in DC, Virginia, Texas and select metro areas across the country 2016 Contribution:

7 Session Objective The world of work has changed and your services procurement spend is screaming to be managed. Due to the rapid growth in the contingent workforce, it is critical for both cost saving and compliance initiatives to be managed efficiently Building a holistic talent landscape while Gaining a better understanding of how work actually gets done are just two examples of how to achieve this

8 Services Procurement Offering No. 1 global SOW provider $6.2b in spend under management Experience 32 Clients 38 Programs Consultants Engaged 45,000+ Active Suppliers 700+ Variable Service Models Resource Management, SOW Administration, Source to Settle Supporting Multiple Geographies North America, EMEA, APAC, LATAM

9 Services Procurement Challenges

10 Components of a Services Procurement Program Extension of your procurement team / category management program Full Lifecycle Sourcing and Contract Management Vendor/Supply Base Management Labor Classification Spend Analysis, Category Planning & Procurement Advisory Flexible Technology Approach Market Analytics, Benchmarking and BI

11 Contingent Talent Management and Complexity Drivers Contingent workforce (consulting, contract labor, outsourced service providers) is an integral part of talent landscape today Lack of focus on the use of contingent labor While the use of contingent workforce seems to be growing across many industries, companies are often challenged to get a full understanding of their usage Inadequate tools / processes to enable visibility Complexity Drivers Inconsistent tracking and reporting There are multiple reasons that drive complexity, including lack of tools and processes to enable visibility Lack of understanding of skills / roles being procured

12 Major Implications if not Managed Properly Misalignment with enterprise workforce strategy Lack of investment on building core skills in-house Gaps in workforce planning impacting delivery of key initiatives Sub-optimal workspace planning Compliance concerns Co-employment risks Tenure management Higher costs Over-use of contingent labor Misalignment with needs vs. usage (i.e., are we using the right type of labor?)

13 Talent Planning and Management Approach Executive Support and Sponsorship Align on key focus areas Establish a framework Develop a Talent Dashboard Enable Actionable Insights Monitor and Sustain Engage key stakeholders (HR, Finance, Facilities, Procurement) Develop a common understanding of overarching goal(s) Align on key measures: Headcount Role Cost Location Develop a common framework Identify / develop a single source of truth Develop a standard definition by resource type Align on guiding principles to count headcount Consolidate data and establish quick wins with data visualization tools Enable skill level detail to facilitate make/buy decisions Incorporate location level detail to help with capacity / space planning Develop self-service capability Incorporate comparison of current workforce and resource requisitions with forecasted headcount Enable key leaders to make decisions based on holistic talent landscape Monitor and adjust to improve forecast accuracy Develop over time views of talent landscape Enable predictive analytics around hiring trends / needs Ongoing Tracking and Reporting

14 Questions?

15 Thank you! Jon Kesman Director, Global Procurement Allegis Global Solutions Rajeev Karmacharya Managing Director, Strategic Sourcing and Category Management Fannie Mae

16 Evaluation How-to: Why? Your feedback drives SIG Event content By signing and submitting your evaluation, you are automatically entered into a prize drawing How? Option 1: App 1. Select Schedule 2. Select Schedule by Day 3. Select Day 4. Select Session 5. Scroll to Description 6. Click on the Evaluation link Option 2: Browser 1. Go to 2. Select Session (#07) COMPLETE & SUBMIT EVAL

17 Session #7 Next Generation Services Procurement Jon Kesman Director, Global Procurement Allegis Global Solutions Rajeev Karmacharya Managing Director, Strategic Sourcing and Category Management Fannie Mae Download the App: bit.ly/sigamelia Tweet: #SIGspring17

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