Region of Waterloo Job Description Title: Assistant Library Supervisor (Branch) Job Code: Department/Division: Planning, Development & Legislative Services/Cultural Services Union: Part-time without Full-time CUPE 1883 Equivalent Reports To: Supervisor, Branch Library Revised: July 5, 2016 General Purpose: Provides public library services by organizing and coordinating the daily operations of a library branch. Duties/Responsibilities: Coordinates daily operation of the branch, including opening and closing. aintains the library s collection per standard library practices and procedures. Ensures maintenance/security of collections, library building and grounds. Reports maintenance needs to supervisor. Recommends equipment and material purchases/replacement. onitors to ensure computers, printers, and equipment are maintained in good working order. Performs basic maintenance. Provides customer service, and works to resolve issues as needed. Assists the public to find information/materials, including interlibrary loan requests. Selects and recommends reading materials. Provides basic technological assistance. Occasionally communicates with IT for technology support. Implements policies and procedures at the branch under management s direction; explains same to the public as required. Circulates materials in/out of the library. Reserves materials. Processes memberships. Sends notices regarding reserved/overdue materials and deals with complaints, as required. Collects and processes fines/charges. Collects/records revenue from events and sales. Collects desk receipts monthly and sends to headquarters. Receives and prepares materials for shelving, assists to shelve, and participates in collection maintenance per guidelines. Processes mail. Compiles monthly data on program attendance and collects program evaluations and other information as required (e.g., surveys). Organizes and delivers adult and children s programs, including those initiated by headquarters. Visits schools as needed. Identifies need for/requests volunteers. In supervisor s absence, assists to train and guide the work of library pages and volunteers. Provides/works with volunteers to provide home library services for persons unable to access the branch, as required. aintains relationships with community groups/businesses to promote services and fundraising.
Creates bulletin boards/displays to promote themes/activities; selects and displays promotional resources from headquarters. Occasionally writes promotional articles for local newspaper. Occasionally prepares brief articles for the library e-newsletter. Participates in staff meetings. Communicates with other library staff regarding daily operations, resources, troubleshooting. cataloguing, collection development, programs and supplies. 2 Reports problems (e.g., complaints, repairs, maintenance, vandalism to supervisor. Reports issues with janitorial staff/contract to supervisor or headquarters. Backs up the Supervisor of Branch Library (duties as assigned) and Library Assistants. Performs related duties as assigned. Knowledge, Skills & Abilities: Knowledge sufficient to demonstrate familiarity with library resources and library operations, acquired through a Bachelor s Degree in a related field OR 2-year diploma in a related field OR EXCEL Certificate in Small Library anagement, plus 2 years of related experience. Knowledge of the local community served by the branch. Knowledge of and ability to work according to established policies and procedures. Computer skills with ability to use programs such as icrosoft Office, library automation software (e.g., Sirsi Dynix Workflows), the internet, social media, mobile devices and digital resources. Ability to troubleshoot computer hardware and software problems. Ability to provide basic technological assistance to the public. Ability to keep own skills up-to-date on current technology, library systems software, electronic research and library resources. Interpersonal and communication skills to provide customer service and instructions to the public; demonstrate patience and understanding with volunteers and children; recruit and train volunteers; conduct presentations and programs; communicate with co-workers; and participate as an effective team member. Ability to read books, articles, and other material to keep knowledge current. Ability to write brief articles for the local media and create bulletin boards and book displays. Ability to work independently, including organizing work and making day-to-day decisions. Ability to develop and initiate programs, and provide input on new policies, procedures, and fundraising opportunities within the community. Ability to work evening and weekend hours. Ability to travel occasionally within Waterloo Region. Ability to support and project the Region s values.
Sensory & Physical Effort: 3 anual dexterity, visual concentration and accuracy are required when operating a computer, searching for information and handling library material. oves about between the circulation desk, shelves, computer terminals, handling material, and searching for information. Bends, stoops, or reaches overhead 50% of the shift when shelving or retrieving library material. Lifts boxes weighing up to 50lbs several times per week. Working Conditions: Occasionally travels within Waterloo Region for meetings, training, or as back-up for other staff. Some location assignments require working alone in the branch without other staff/management on site. Works to meet inflexible deadlines for preparing monthly data, desk receipts, and transferring library materials between branches. Work is subject to interruptions.
HRC/DOCS Training Requirements Category Leadership Training Employee Orientation Corporate Health & Safety Leadership General Health & Safety Biological Hazards Chemical Hazards Confined Space Electrical Safety Equipment Ergonomics Fall Protection Course Name Supervisory Level iddle anagement Level Senior anagement Level 4 DOCS New Employee Training Part I Due Diligence for Senior anagement Health and Safety for Supervisors Health and Safety Awareness for Supervisors Health & Safety Orientation for Leadhands/Team Leaders (1/2 day) New Employee Orientation (Workplace Violence; Harassment & WHIS) Understanding Construction Liability anaging Contractor Safety Canada Labour Code (Part II) *Pre Start Health & Safety Review (PSHSR) Awareness Protection from Biohazards and edical Sharps Hazardous aterials Awareness (mould, asbestos, lead, silica) Compressed Gas, Welding & Hot Work *Compressed Gas & Hot Work Permit Grounding and Bonding Spills Response *Transportation of Dangerous Goods- Part 1 Confined Space Full Day Confined Space Awareness Arc Flash Risk Assessment Electrical Safety - Low Voltage Electrically Safe Work Conditions - Lockout-Tagout Chainsaw Operator (2 Days) Chainsaw Operator Refresher (1 day) Landscape Equipment Safety Ergonomics Training for Supervisors Working at Heights - Construction Working at Heights - Industrial andatory (), Recommended (R) Optional (O)
HRC/DOCS Training Requirements Category Emergency Response Lifting & Hoisting Devices Physical Hazards Respiratory Protection Safe Driving Course Name Emergency First Aid & CPR Standard First Aid & CPR (2 days) Fire Extinguisher Forklift Theory (Part 1) 5 Forklift Fitness Assessment (Part 2) Forklift Practical (Part 3) Elevated Work Platform Overhead Crane Operator Noise Awareness and Hearing Protection anual aterial Handling Respirator Fit Testing Respirator Selection, Care and Use 2007 Hours of Service Regulations Collision Investigation for Supervisors Commercial otor Vehicle Inspection (CVI) Corporate Defensive Driving Driver's Handbook Training Work Area Protection/Book 7: Awareness Work Area Protection/Book 7: Practical (TPP) Review of Load Security Requirements andatory (), Recommended (R) Optional (O) O
6 Incumbent Name, Signature & Date: Supervisor Name, Signature & Date: anager Name, Signature & Date: Director Name, Signature & Date: Commissioner Name, Signature & Date: Human Resources & Citizen Service: