Cloud Services Offering Fixed Scope Offering for Implementation of Oracle Fusion HCM in Cloud 1
Executive Summary Hexaware is pleased to present to you this fixed scope offering for implementation of Oracle Fusion HCM solution in cloud. Hexaware is Co-Developer of Fusion Applications and Global partner of Oracle with strong HCM domain knowledge and Implementation expertise Hexaware has a large pool of certified Oracle HCM, Taleo consultants with strong implementation background. With strong domain knowledge, application expertise and unique technical skills Hexaware brings to you the quick ROI at minimum risk for your HCM cloud initiatives. This document provides insight into the scope, approach and methodology used for this Fixed Scope Offering 2
Index Business Drivers The Solution Oracle Fusion HCM Hexaware s Offerings The Application Scope Hexaware s VELOCITY Methodology for Cloud Solutions Implementation Implementation Timelines Assumptions and Obligations Why Hexaware For Fusion Implementations? 3
4 Business Drivers
Key Business Drivers Adopt leading Global HCM practices. Achieve HR excellence by recruiting, developing and retaining the best talent. Streamline the HCM processes and achieve measurable efficiencies. Provide global visibility of the Human Resources in the organization for the management to make critical global HR decisions. Fast Track deployment of the leading HCM solution to accomplish the above goals 5
The Solution Oracle Fusion HCM 6
Leading Solution from Oracle Fusion Human Capital Management Do Things Your Way Know Your People Better Work As A Team 7
Built on 100% Open Standards Standard Tools for Data and Process Integration Lower Cost Integration Large Talent Pool 8
racle s Rich History in Cloud Services In On Demand business since 1999 More than 5.5 million users Second-largest Cloud provider Enterprise-grade availability, performance, and security More than 20,000 Oracle experts around the world Complete portfolio of cloud services 9
Ability to Move from Cloud to On Premise 10
Cloud Security and Data Protection 11
Most Reliable Platform More than 99.5% uptime ITIL-based processes Access to Oracle engineers Comprehensive production assessment process High availability via Autonomic monitoring, diagnostics Predictive incident management tool 12
13 Hexaware s Offerings
Fusion HCM Modules in Scope Package Modules Duration Package 1 Global HCM 12 weeks Package 2 Global HCM Goal Management Performance Management Talent Review 14 weeks Package 3 Global HCM Goal Management Performance Management Talent Review Compensation 16 weeks 14
15 The Application Scope
High level Scope Definition Core HR Fusion Cloud Configure 1 Legal Entity Configure 1 Country Configure 1 Reference set in addition to Common Configure person profile and work structure profile Configure HCM Workflows as delivered Modify maximum of 2 delivered workflow depending on the feasibility Configuration flexi fields/checklist/document of record based on the business requirement Goal, Performance, Talent Review & Compensation configure 1 Goal plan, upload of organization and worker goals Configure 2 process flows and 2 performance templates per process flow Configure 1 talent review template Configure 3 compensation plans, 1 for Base Pay and 1 for bonus, 1 individual plan 16
High level Scope Definition Data Element History Data Migration Volume of Data Companies Locations Departments Job Codes Positions Job Family Salary Grade, Step, Plan Job & Employment Personal Compensation Goals Active Companies Active Locations Active departments Active job codes Active positions Job Families tied to job codes All active Salary plans and grades Active employees - Hire row and latest job data transaction row Terminated employees Hire row and the termination row. Employees terminated in the past 2 years only Latest personal Details Associated compensation data for each job row Goals for employees 17
Hexaware s VELOCITY Methodology For Cloud Solutions Implementation 18
VELOCITY (Hexaware s Cloud Implementation Methodology) Configure & Plan > Design > > Testing > Go-Live O Prototype Project Charter High-level Project Plan Workshop/CRP plan Project Organization Chart Sample Deliverables Configuration Documentation Data Mapping Security Matrix Test Strategy Training Strategy End to end system configuration Testing Scenarios & Scripts Updated Configuration Document CRP Sessions and Summary Fully configured, tested and user accepted application Key User Training Finalized configuration documentation Detailed go-live cutover plan Finalized production environments Application go-live Project Closure Issue Resolution End User Feedback 19
About VELOCITY Methodology VELOCITY is Hexaware s standards based methodology for Rapid implementation of Cloud Solutions. The methodology is rapid, adaptive and business focused. Key Features: Efficient: An easy-to-follow framework of activities Prototype based approach Delivery Toolkits: Standard templates enabling faster and better quality outputs Flexible: Select the strategy, techniques, and tasks appropriate for your project Scalable: Scalable to handle large multi country rollouts and high volume data migrations Key Benefits: More Focused Effort Built-in Flexibility Rapid Deployment Lower Cost of Deployment Reduced Project Risks Better Quality 20
21 Implementation Timelines
Package 1 High Level Plan Fusion Global HCM in 12 weeks W1 - Planning W4 CRP1 W9 Test W12 Transition W2 Familiarization W6 CRP2 W10 Go Live 22
Package 2 High Level Plan Fusion Global HCM, Goal, Performance and Talent Review in 14 weeks W1 - Planning W5 CRP1 W11 Test W14 Transition W2 Familiarization W7 CRP2 W12 Go Live 23
Package 3 High Level Plan Fusion Global HCM, Goal, Performance, Talent Review and Compensation in 16 weeks W1 - Planning W6 CRP1 W13 Test W16 Transition W2 Familiarization W9 CRP2 W14 Go Live 24
25 Assumptions and Obligations
Key Assumptions (1) The standard business flows and product features will serve as the base for the implementation The implementation is based on the Cloud deployment model, hosted at Oracle No Customisation can be performed in Fusion Cloud. Custom configuration within the standard system is performed Only one country and one language (English) is included in scope 3 rd party system developers will have collaboratively work with the Hexaware team to upload and test the interface files The project would be executed in an onsite-offshore model A comprehensive list of assumptions and final timelines & estimates will be provided after a due diligence study conducted by Hexaware 26
Key Assumptions (2) Common HR work structure (job code, organization structure, single legal entity, grade structure) Common performance management processes across the organization (one appraisal template, bi-annual appraisal cycles) Compensation policy, Guidelines, Plans and Processes are same across the organization Single sign-on solution with Taleo has not been factored Training will be provided using Train the Trainer approach The training will be provided using combination of PPT and product walkthrough Organization change Management and end user training will be customer s responsibility 27
Your Obligations For the project to be successful, the customer must fulfil the following obligations: Customer to finalize license agreements and get staging environment from Oracle for Fusion & Taleo prior to start of implementation Arrange for a project executive sponsor and project steering committee Assign a project manager to lead your staff s efforts Assign experienced and empowered business and IT users to work closely with Hexaware s consultants according to project plan (some full-time allocation may be necessary at times). Perform certain project tasks according to project plan such as: (a) provide data in format specified by Hexaware: b) customer side of integration; c) perform UAT: d) end user training Process standardization across the organization has to be done by the customer prior to start of the engagement Provide timely sign off of the deliverables within the timeframe agreed upon before start of engagement 28
Hexaware Your Trusted Partner! 29
Hexaware Overview: Key Facts 219 Active Clients served worldwide (Jun 13) 8,700 Employees globally (Jun 13) Delivery Centers Mumbai Chennai Nagpur Pune Coimbatore Bengaluru New Jersey Dallas Mexico 53 Million dollar clients (Jun 13) 35 Offices worldwide 364 $ mn Revenues in CY 12 Certifications CMMI Level 5, ISO 9001 & ISO 27001, SAS 70 Type II, ISO 20000 Industry Recognitions Awarded the prestigious Golden Peacock Award for Excellence in Corporate Governance Listed on Forbes Asia s 200 Best Under a Billion List Winner of the prestigious UK Oracle User Group PeopleSoft Partner of the Year Award for the year 2012 Winner of the Information Mastermind Award 2012, by IDG Listed among the Top 100 Innovative service Provider by Global Services 100 Listing Ranked among leading IT service providers in International Association of Outsourcing Providers (IAOP) Global Outsourcing 100 list. Winner of BPO Excellence Awards 2012-2013 [Subsidiary : Caliber Point] Winner of the EMC Transformers Award for its Cloud and Disaster Recovery (DR) implementation Recognized and awarded the Best in Corporate Responsibility Practice award by Indy's Awards Received the prestigious CIO100 Award, by IDG. Golden Peacock Award 30
HR-IT: Capabilities and Experience 850 HR application Specialists 20% Of Hexaware Revenue from HR Technology Services 30 Global HR Transformation Programs 20 Years experience with Specialized HR Applications 120+ HR Engagements covering People/Process/Technology 60 Countries HCM Services delivered successfully 2006 2007 2008 2009 2010 2,000 ERP consultants, providing 30% of Hexaware s revenue 31
Hexaware s Partnership with Oracle: Cloud HR Certified Fusion Rapid Start Implementation Partner On-time, On-cost and On-quality delivery Partner of the Year HCM Cloud Oracle awarded as FY 13 Oracle Asia Pacific Applications Partner of the Year - HCM Cloud Standard Solution for Taleo Integration Integration solution for integrating Taleo with all major HR products Co-Development Partner for Fusion Our consultants are working hand in hand with Oracle in building new functionality in Fusion Applications Validation and Testing Partner for Fusion Partnered with Oracle in testing of Fusion Applications with Oracle giving us early insights into the product functionality Specialized Partner in Fusion Applications Achieved Competency Specialization in HCM, Finance and CRM. 32
Customer Value Additions Fixed Cost, Faster Implementation and Flawless Result Custom Reports & Extracts Single Sign on Blueprint Cloud Integration Pack Security Templates for future use Hexaware Lab for product familiarization and simulations Training on Personalization, Extension and Custom Reports 33
34 Our Customers
Leading DTH Operator in Malaysia Fusion HCM Talent Mgmt. Implementation in Co-Existence Model The Business Need: Customer currently has PeopleSoft HCM 9.0 implemented on-premise Customer needed a system that could go-live in 3 months to ensure that the year end performance management processes could be completed The Solution: Implementation of Fusion Performance Management on co-existence model Core HR data resides in PeopleSoft HCM and delivered HR2HR interface between PeopleSoft and Fusion keeps the employee data in sync FBL based custom solution for incremental data load The Benefits: Faster go-live ensuring that year end appraisal processes can be completed on-time in the new system Cloud based implementation allowing the customer to use simplified and standardized performance management processes About the Customer Domain: Media & Entertainment Location: Malaysia 35
Leading Pharmaceutical Company Fusion HCM & Taleo Implementation The Business Need: Customer did not have a standardized HR system in place. Employee data was tracked using excel sheets Ad-hoc processes defined for other HR functional areas. High level of employee dissatisfaction at the current HR service delivery The Solution: Cloud based implementation of Fusion (Global HCM, Goal & Performance Management, Talent Review), Taleo (Recruiting, onboarding and Learn) Hexaware s proprietary time tracking custom application delivered to customer with interface to Fusion HCM Custom integrations to SAP and 3rd party payroll provider The Benefits: About the Customer Domain: Healthcare Location: India Best of breed business practices across all key HR functions Faster time to go-live using RapidStart methodologies 36
Leading e-commerce Company Fusion HCM & Taleo Implementation The Business Need: Scalable system that can suit the growing business need Robust Application Security Minimize transactional activities by HR with the help of ESS and MSS The Solution: Fusion HCM Cloud Implementation (HCM, Goal, Performance, Talent Review, Comp, Payroll Interface, Taleo Recruit, Onboarding & Learn) for scalability Fusion provides robust security through Oracle IDM Security suite that addresses security requirements The Benefits: About the Customer Domain: e-commerce Location: India Empowered Manager thorough Fusion MSS Highly scalable system through Oracle Cloud Air tight security & Superior UI for improved adaption 37
Leading Luxury Resort Chain across ASEAN Fusion HCM & Taleo Implementation and Rollout The Business Need: Each Resort of the customer was using a separate HR application. Difficulties in manpower planning and headcount reporting Unable to roll-out functionalities for performance management and online recruiting due to multi systems and non availability of standard processes The Solution: Cloud based implementation of Fusion (Global HCM, Goal & Performance Management, Payroll Interface, Compensation), Taleo (Recruiting, on-boarding and Learn) Custom integrations to 3rd party payroll providers and integrations to resorts not using Fusion HCM The Benefits: Single source of truth for employee headcount reporting About the Customer Domain: Hospitality Location: Thailand, China, Laos, Maldives, Seychelles Faster apply to hire cycles. Streamlined training and on-boarding Ability to link performance to rewards 38
39 Questions
40 Thank You