SALISBURY UNIVERSITY (SU) BACCALAUREATE SOCIAL WORK PROGRAM AND MASTER OF SOCIAL WORK PROGRAM ASSESSMENT OF SOCIAL WORK PRACTICE COMPETENCY Field Evaluations Academic Year 2013-2014 The Council on Social Work Education s (CSWE) 2008 Educational Policy and Accreditation Standards (EPAS) outlines ten competencies that are common to all of social work practice. These competencies represent dimensions of social work practice that all social workers are expected to master during their professional training. Salisbury University Social Work Field students are assessed on their mastery of the 52 practice behaviors associated with the ten competencies. The field evaluation data are presented below by program level. BASW Field Evaluations Students are assessed on 52 practice behaviors for the BASW program Evaluations are completed in the Fall and the Spring BASW returned evaluations: o Fall 2013 = 99 o Spring 2014 = 97 Level of Competency Rating scale: 5 = Highly Achieved 4 = Achieved 3 = Moderately Achieved 2 = Minimally Achieved 1 = Not Achieved 0 = Unable to Evaluate (UA) The Fall and Spring column values reflect the percent of students receiving moderately achieved, achieved or highly achieved scores for each practice behavior. The Fall Benchmark was 75% and the Spring Benchmark was 80% Ratings of Unable to Evaluate were not included in the analysis
BASW Field Evaluations Competency Fall Spring Competency # 1: (C2.1.1): identify as a professional social worker and conduct oneself accordingly Advocates for client access to the services of social work 97.8 100.0 Practice #2: Practices personal 99.0 99.0 reflection and self-correction to assure continual professional development Practice Behavior #3a: Attends to 99.0 100.0 professional roles Practice Behavior #3b: Attends to 99.0 100.0 professional boundaries Practice Behavior #4a: 100.0 99.0 Demonstrates professional demeanor in behavior Practice Behavior #4b: 100.0 100.0 Demonstrates professional demeanor in appearance Practice Behavior #4c: 99.0 99.0 Demonstrates professional demeanor in communication Practice Behavior #5: Engages in 100.0 96.7 career-long learning Practice Behavior #6: Understands the need for and makes use of authoritative guides such as supervisors and consultants 99.0 96.9 Core Competency #2 (C2.1.2): Apply social work ethical principles to guide professional practice Recognizes 98.0 99.0 and manages personal values in a way that allows professional values to guide practice Practice Behavior #2: Makes ethical decisions by applying standards of the National Association of Social Workers Code of Ethics and, as applicable, of the International Federation of Social Workers/International 97.8 100.0
Association of Schools of Social Work Ethics in Social Work Practice Behavior #3: Tolerates 100.0 100.0 ambiguity in resolving ethical conflicts Practice Behavior #4: Applies strategies of ethical reasoning to arrive at principled decisions 97.8 100.0 Core Competency #3 (C2.1.3): Apply critical thinking to inform & communicate professional judgments 97.8 98.9 Distinguishes, appraises, and integrates multiple sources of knowledge, including research-based knowledge, and practice wisdom Practice Behavior #2: Analyzes 97.8 98.9 models of assessment, prevention, intervention, and evaluation Practice Behavior #3: Utilizes 95.8 100.0 skills and processes of critical thinking to guide communication and decisionmaking Practice Behavior #4: 97.8 100.0 Demonstrates effective oral communication in working with individuals, families, groups, organizations, and communities and colleagues Practice Behavior #5: Demonstrates effective written communication in working with individuals, families, groups, organizations, and communities and colleagues; 99.0 100.0 Core Competency #4 (C2.1.4): Engage diversity and difference in Practice Behavior #1: Recognizes the extent to which a culture s structures and values may oppress, marginalize, alienate, or create or enhance privilege and power 100.0 100.0
Practice Behavior #2: Gains 98.0 99.0 sufficient self- awareness to eliminate the influence of personal biases and values in working with diverse groups Practice Behavior #3: Recognizes 96.9 100.0 and communicates an understanding of the importance of difference in shaping life experiences Practice Behavior #4: Views themselves as learners and engages those with whom they work as informants. 100.0 99.0 Core Competency #5 (C2.1.5): Advance human rights and social and economic justice 98.9 100.0 Understands the forms and mechanisms of oppression and discrimination Practice Behavior #2: Advocates 97.5 97.7 for human rights and social and economic justice Practice Behavior #3: Engages in practices that advance social and economic justice. 97.4 100.0 Core Competency #6 (C2.1.6): Engage in research-informed practice and practiceinformed research Appreciates 100.0 100.0 evaluation as a necessary component of good, ethical practice Practice Behavior #2: Uses practice knowledge and 96.1 100.0 experiences to inform scientific inquiry Practice Behavior #3: Uses research evidence to inform practice 95.9 98.7 Core Competency #7 (C2.1.7): Apply knowledge of human behavior and the social environment Utilizes conceptual framework to guide the 97.8 100.0
processes of assessment, intervention, and evaluation and ending Practice Behavior #2: Applies 100.0 100.0 knowledge to understand person and environment and to understand human bio-psycho-social-spiritual development Practice Behavior #3: Critiques knowledge of person and environment 100.0 100.0 Core Competency #8 (C2.1.8): Engage in policy practice to advance social and economic well-being and to deliver effective social work services 98.9 100.0 Understands the impacts that social policy, organizational policy, and agency delivery systems have on individuals, groups, families, organizations, and communities Practice Behavior #2: Analyzes, 96.8 97.2 formulates, and advocates for policies that advance social wellbeing Practice Behavior #3: Collaborates with colleagues and clients for effective policy action and provides leadership implementing change at local, state, and broader levels. 96.2 92.5 Core Competency #9 (C2.1.9): Respond to contexts that shape practice ) 98.7 96.4 Continuously discovers, appraises, and attends to changing locales, populations, scientific and technological developments, and emerging societal trends to provide relevant services Practice Behavior #2: Provides leadership in promoting sustainable changes in service delivery and practice to improve the quality of social services 100.0 98.8
Core Competency #10 (C2.1.10): Engage, assess, intervene, and evaluate with individuals, families, groups, organizations, and communities C2.1.10(a)Engagement 97.9 99.0 Substantively and effectively prepares for action with individuals, families, groups, organizations, and communities Practice Behavior #2: Uses 99.0 100.0 empathy and other interpersonal skills Practice Behavior #3: Develops mutually agreed-upon focus of work & desired outcomes 100.0 100.0 C2.1.10(b):Assessment Collects, organizes, and interprets client data Practice Behavior #2: Assesses client strengths and limitations Practice Behavior #3: Develops mutually agreed-upon intervention goals & objectives Practice Behavior #4: Selects appropriate intervention strategies C2.1.10(c):Intervention Helps clients resolve problems and foster resiliency Practice Behavior #2: Negotiates, mediates, and advocates for clients Practice Behavior #3: Implements interventions that enhances client capacities Practice Behavior #4: Initiates actions consistent with organizational goals C2.1.10(d): Evaluation Critically analyzes and evaluates interventions 98.9 99.0 97.9 99.0 98.9 100.0 97.8 100.0 97.9 100.0 98.9 98.9 97.8 98.9 98.9 100.0 98.9 100.0
Practice Behavior #2: Continuously monitors progress toward goals and responds accordingly Practice Behavior #3: Evaluates the achievement of outcomes through the use of multiple sources and types of data. C2.1.10(e): Ending Facilitates transitions and terminations Practice Behavior #2: Plans for, integrates, and promotes sustainable and transferable client change 97.9 100.0 100.0 98.9 100.0 98.8 97.2 98.9 MSW-Foundation Field Evaluations Students are assessed on 52 practice behaviors for the MSW-F program Evaluations are completed in the Fall and the Spring MSW-F returned evaluations: o Fall 2013 = 28 o Spring 2014 =24 Level of Competency Rating scale: 5 = Highly Achieved 4 = Achieved 3 = Moderately Achieved 2 = Minimally Achieved 1 = Not Achieved 0 = Unable to Evaluate (UA) The Fall and Spring column values reflect the percent of students receiving achieved or highly achieved scores for each practice behavior. The Fall Benchmark was 75% and the Spring Benchmark was 80%. Ratings of Unable to Evaluate were not included in the analysis MSW-Foundation SU Main Campus Core Competency #1 (C2.1.1): Identify as a professional social worker and conduct oneself accordingly Advocates for client access to the services Fall Spring 88.9 100.0
of social work Practice Behavior #2: Practices 77.8 100.0 personal reflection and selfcorrection to assure continual professional development Practice Behavior #3a: Attends to 89.3 91.7 professional roles Practice Behavior #3b: Attends to 85.2 95.8 professional boundaries Practice Behavior #4a: 82.1 95.8 Demonstrates professional demeanor in behavior Practice Behavior #4b: 89.3 100.0 Demonstrates professional demeanor in appearance Practice Behavior #4c: 92.9 100.0 Demonstrates professional demeanor in communication Practice Behavior #5: Engages in 96.2 95.7 career-long learning Practice Behavior #6: Understands the need for and makes use of authoritative guides such as supervisors and consultants 85.7 95.8 Core Competency #2 (C2.1.2): Apply social work ethical principles to guide professional practice 92.6 100.0 Recognizes and manages personal values in a way that allows professional values to guide practice Practice Behavior #2: Makes 87.5 100.0 ethical decisions by applying standards of the National Association of Social Workers Code of Ethics and, as applicable, of the International Federation of Social Workers/International Association of Schools of Social Work Ethics in Social Work Practice Behavior #3: Tolerates ambiguity in resolving ethical conflicts 73.9 100.0
Practice Behavior #4: Applies strategies of ethical reasoning to arrive at principled decisions 78.3 100.0 Core Competency #3 (C2.1.3): Apply critical thinking to inform & communicate professional judgments 77.8 95.8 Distinguishes, appraises, and integrates multiple sources of knowledge, including researchbased knowledge, and practice wisdom Practice Behavior #2: Analyzes 70.4 95.8 models of assessment, prevention, intervention, and evaluation Practice Behavior #3: Utilizes 82.1 95.8 skills and processes of critical thinking to guide communication and decision-making Practice Behavior #4: 85.2 100.0 Demonstrates effective oral communication in working with individuals, families, groups, organizations, and communities and colleagues Practice Behavior #5: Demonstrates effective written communication in working with individuals, families, groups, organizations, and communities and colleagues; 82.1 95.8 Core Competency #4 (C2.1.4): Engage diversity and difference in practice 80.8 91.7 Recognizes the extent to which a culture s structures and values may oppress, marginalize, alienate, or create or enhance privilege and power Practice Behavior #2: Gains 82.1 95.8 sufficient self- awareness to eliminate the influence of personal biases and values in working with diverse groups Practice Behavior #3: 92.9 100.0
Recognizes and communicates an understanding of the importance of difference in shaping life experiences Practice Behavior #4: Views themselves as learners and engages those with whom they work as informants. 85.7 91.7 Core Competency #5 (C2.1.5): Advance human rights and social and economic justice 78.3 95.8 Understands the forms and mechanisms of oppression and discrimination Practice Behavior #2: Advocates 78.3 95.5 for human rights and social and economic justice Practice Behavior #3: Engages in practices that advance social and economic justice. 77.3 95.5 Core Competency #6 (C2.1.6): Engage in research-informed practice and practiceinformed research 84.6 100.0 Appreciates evaluation as a necessary component of good, ethical practice Practice Behavior #2: Uses 77.8 100.0 practice knowledge and experiences to inform scientific inquiry Practice Behavior #3: Uses research evidence to inform practice 76.0 95.8 Core Competency #7 (C2.1.7): Apply knowledge of human behavior and the social environment Utilizes 64.3 100.0 conceptual frameworks to guide the processes of assessment, intervention, and evaluation and ending Practice Behavior #2: Applies knowledge to understand person and environment and to understand human bio-psycho-social-spiritual development 71.4 100.0
Practice Behavior #3: Critiques knowledge of person and environment 78.6 95.8 Core Competency #8 (C2.1.8): Engage in policy practice to advance social and economic well-being and to deliver effective social work services 73.1 100.0 Understands the impacts that social policy, organizational policy, and agency delivery systems have on individuals, groups, families, organizations, and communities Practice Behavior #2: Analyzes, 63.6 90.5 formulates, and advocates for policies that advance social wellbeing Practice Behavior #3: Collaborates with colleagues and clients for effective policy action and provides leadership in implementing change at local, state, and broader levels. 65.0 100.0 Core Competency #9 (C2.1.9): Respond to contexts that shape practice ) 75.0 95.2 Continuously discovers, appraises, and attends to changing locales, populations, scientific and technological developments, and emerging societal trends to provide relevant services Practice Behavior #2: Provides leadership in promoting sustainable changes in service 66.7 95.5 delivery and practice to improve the quality of social services Core Competency #10 (C2.1.10): Engage, assess, intervene, and evaluate with individuals, families, groups, organizations, and communities C2.1.10(a):Engagement Substantively and effectively prepares for action with individuals, families, groups, 85.7 100.0
organizations, and communities Practice Behavior #2: Uses empathy and other interpersonal skills Practice Behavior #3: Develops mutually agreed-upon focus of work & desired outcomes C2.1.10(b): Assessment Collects, organizes, and interprets client data Practice Behavior #2: Assesses client strengths and limitations Practice Behavior #3: Develops mutually agreed-upon intervention goals & objectives Practice Behavior #4: Selects appropriate intervention strategies C2.1.10(c):Intervention Helps clients resolve problems and foster resiliency Practice Behavior #2: Negotiates, mediates, and advocates for clients Practice Behavior #3: Implements interventions that enhances client capacities Practice Behavior #4: Initiates actions consistent with organizational goals C2.1.10(d): Evaluation Critically analyzes and evaluates interventions Practice Behavior #2: Continuously monitors progress toward goals and responds accordingly Practice Behavior #3: Evaluates the achievement of outcomes through the use of multiple sources and types of data. 96.4 100.0 85.7 100.0 85.7 95.8 92.9 100.0 85.2 100.0 74.1 100.0 85.2 100.0 85.2 95.8 74.1 100.0 84.6 100.0 81.5 95.5 81.5 100.0 70.4 90.9
C2.1.10(e): Ending Facilitates transitions and terminations Practice Behavior #2: Plans for, integrates, and promotes sustainable and transferable client change 81.8 100.0 81.8 100.0
MSW-Concentration Field Evaluations Students are assessed on 52 practice behaviors for the MSW-C program Evaluations are completed in the Fall and the Spring MSW-C returned evaluations: o Fall 2013 = 75 o Spring 2014 = 73 Level of Competency Rating scale: 5 = Highly Achieved 4 = Achieved 3 = Moderately Achieved 2 = Minimally Achieved 1 = Not Achieved 0 = Unable to Evaluate (UA) The Fall and Spring column values reflect the percent of students receiving achieved or highly achieved scores for each practice behavior. The Fall Benchmark was 75% and the Spring Benchmark was 80%. Ratings of Unable to Evaluate were not included in the analysis MSW-Concentration SU Main Campus Core Competency #1 (C2.1.1): Identify as a professional social worker and conduct oneself accordingly Advocates for client access to the services of social work Practice Behavior #2: Practices personal reflection and selfcorrection to assure continual professional development Practice Behavior #3a: Attends to professional roles Practice Behavior #3b: Attends to professional boundaries Practice Behavior #4a: Demonstrates professional demeanor in behavior Practice Behavior #4b: Demonstrates professional demeanor in appearance Practice Behavior #4c: Demonstrates professional demeanor in communication 93.3 98.6 87.8 95.9 94.6 97.3 90.7 98.6 89.3 97.3 96.0 98.6 90.7 95.9
Practice Behavior #5: Engages in 84.7 94.5 career-long learning Practice Behavior #6: Understands the need for and makes use of authoritative guides such as supervisors and consultants 89.3 97.3 Core Competency #2 (C2.1.2): Apply social work ethical principles to guide professional practice 90.4 97.3 Recognizes and manages personal values in a way that allows professional values to guide practice Practice Behavior #2: Makes 84.9 95.9 ethical decisions by applying standards of the National Association of Social Workers Code of Ethics and, as applicable, of the International Federation of Social Workers/International Association of Schools of Social Work Ethics in Social Work Practice Behavior #3: Tolerates 79.7 98.6 ambiguity in resolving ethical conflicts Practice Behavior #4: Applies strategies of ethical reasoning to arrive at principled decisions 82.2 93.1 Core Competency #3 (C2.1.3): Apply critical thinking to inform & communicate professional judgments 71.2 91.8 Distinguishes, appraises, and integrates multiple sources of knowledge, including researchbased knowledge, and practice wisdom Practice Behavior #2: Analyzes 69.6 94.4 models of assessment, prevention, intervention, and evaluation Practice Behavior #3: Utilizes skills and processes of critical thinking to guide communication 88.0 95.9
and decision-making Practice Behavior #4: 90.7 97.3 Demonstrates effective oral communication in working with individuals, families, groups, organizations, and communities and colleagues Practice Behavior #5: Demonstrates effective written communication in working with individuals, families, groups, organizations, and communities and colleagues; 81.3 95.8 Core Competency #4 (C2.1.4): Engage diversity and difference in practice 87.8 95.9 Recognizes the extent to which a culture s structures and values may oppress, marginalize, alienate, or create or enhance privilege and power Practice Behavior #2: Gains 73.3 95.9 sufficient self- awareness to eliminate the influence of personal biases and values in working with diverse groups Practice Behavior #3: 93.2 95.9 Recognizes and communicates an understanding of the importance of difference in shaping life experiences Practice Behavior #4: Views themselves as learners and engages those with whom they work as informants. 93.3 98.6 Core Competency #5 (C2.1.5): Advance human rights and social and economic justice 88.7 97.2 Understands the forms and mechanisms of oppression and discrimination Practice Behavior #2: Advocates 82.3 97.1 for human rights and social and economic justice Practice Behavior #3: Engages in practices that advance social and 81.7 89.7
economic justice. Core Competency #6 (C2.1.6): Engage in research-informed practice and practiceinformed research 90.4 98.6 Appreciates evaluation as a necessary component of good, ethical practice Practice Behavior #2: Uses 62.7 91.0 practice knowledge and experiences to inform scientific inquiry Practice Behavior #3: Uses research evidence to inform practice 62.9 91.7 Core Competency #7 (C2.1.7): Apply knowledge of human behavior and the social environment Utilizes 79.7 94.5 conceptual frameworks to guide the processes of assessment, intervention, and evaluation and ending Practice Behavior #2: Applies 92.0 98.6 knowledge to understand person and environment and to understand human bio-psycho-social-spiritual development Practice Behavior #3: Critiques knowledge of person and environment 82.7 97.3 Core Competency #8 (C2.1.8): Engage in policy practice to advance social and economic well-being and to deliver effective social work services 79.4 97.2 Understands the impacts that social policy, organizational policy, and agency delivery systems have on individuals, groups, families, organizations, and communities Practice Behavior #2: Analyzes, 68.6 81.4 formulates, and advocates for policies that advance social wellbeing Practice Behavior #3: Collaborates with colleagues and 75.6 88.9
clients for effective policy action and provides leadership in implementing change at local, state, and broader levels. Core Competency #9 (C2.1.9): Respond to contexts that shape practice ) 77.3 92.3 Continuously discovers, appraises, and attends to changing locales, populations, scientific and technological developments, and emerging societal trends to provide relevant services Practice Behavior #2: Provides leadership in promoting sustainable changes in service 70.8 90.6 delivery and practice to improve the quality of social services Core Competency #10 (C2.1.10): Engage, assess, intervene, and evaluate with individuals, families, groups, organizations, and communities C2.1.10(a):Engagement 89.3 97.1 Substantively and effectively prepares for action with individuals, families, groups, organizations, and communities Practice Behavior #2: Uses 98.7 98.6 empathy and other interpersonal skills Practice Behavior #3: Develops 93.3 98.6 mutually agreed-upon focus of work & desired outcomes C2.1.10(b): Assessment Collects, 89.0 90.4 organizes, and interprets client data Practice Behavior #2: Assesses 96.0 98.6 client strengths and limitations Practice Behavior #3: Develops 92.0 97.2 mutually agreed-upon intervention goals & objectives Practice Behavior #4: Selects appropriate intervention 83.8 97.3
strategies C2.1.10(c):Intervention Helps clients resolve problems and foster resiliency Practice Behavior #2: Negotiates, mediates, and advocates for clients Practice Behavior #3: Implements interventions that enhances client capacities Practice Behavior #4: Initiates actions consistent with organizational goals C2.1.10(d): Evaluation Critically analyzes and evaluates interventions Practice Behavior #2: Continuously monitors progress toward goals and responds accordingly Practice Behavior #3: Evaluates the achievement of outcomes through the use of multiple sources and types of data. C2.1.10(e): Ending Facilitates transitions and terminations Practice Behavior #2: Plans for, integrates, and promotes sustainable and transferable client change 92.0 98.6 86.7 98.6 78.7 98.6 93.2 98.6 77.3 93.2 87.5 95.9 69.1 83.1 76.7 98.6 86.2 98.6