Position Description Position Summary Position Title: Position Status: Reports to: Location: Road Safety Officer Permanent, part-time 17.5 hours per week Manager Infrastructure Planning Administration Building Cnr Tamar and Cherry Streets, Ballina Applicable Grade: Grade 12 Remuneration Package: Superannuation Position Objective Develop and implement a road safety strategy and action plans relevant to road safety matters. Develop, organise and deliver educational and promotional programs to community groups and local schools in relation to road safety initiatives. Organisational Relationships Within Department: Group Manager Civil Services Infrastructure Planning staff Manager Infrastructure Planning Within Council: General Manager All Council employees Council committees and working groups External to Council: RMS Local businesses Members of the public Community groups Government departments and community organisations Local schools and educational facilities Other local government authorities Page 1 Road Safety Officer Last Modified: May 2015
Key Duties and Responsibilities Key duties of the position include, but are not limited to, the following: Customer Service Act as first point of contact for road safety matters. Provide professional and timely advice to management, staff and the public with respect to position related matters. Interpret and apply technical concepts and practices to resolve formal complaints, problems and explain policy. Build positive relationships through proactively liaising with the community and key stakeholders. Promote a positive image for Council through efficient and effective responses to public enquiries at the counter, over the phone and on site concerning general enquiries. Coordination of Road Safety Programs Facilitate the Local Government Road Safety Program for Council, fostering existing partnerships and encouraging wider community ownership and participation in road safety issues. Prepare, develop and implement road safety strategic and action plans for Council, with particular emphasis on behavioural/education programs. Ensure compliance with the Program Agreement between Council and RMS through regular reporting, monitoring, evaluating and budget managing. Liaise with local and state government agencies and peak representative bodies, local community, the media and educational establishments in order to develop a platform for delivering road safety messages. Develop, organise and deliver educational and promotional programs to community groups and local schools in relation to Council road safety initiatives. Assist with the development and implementation of educational and consultation plans for the section, including the organisation and facilitation of information or consultation events and internal briefing sessions. Assist in implementing effective marketing programs to enhance community participation in road safety programs and events. Liaise with the media to promote road safety matters. Oversee the production and distribution of all communication materials such as promotional material, media releases, fact sheets, newsletters, brochures and web site updates. Undertake community consultation as required on key strategic issues to develop a deeper understanding of community expectations. Undertake general administrative duties associated with road safety programs for Council. Work with relevant Council staff to contribute to funding applications to support road safety programs. Provide support to Civil Services section as directed by Manager. All other duties as directed. Written Communication Respond to correspondence in accordance with Council s customer service and communication guidelines. Prepare clear and concise reports to Council and relevant governing bodies on issues as they relate to this position. Prepare material for use by the public that clearly and succinctly explains Council policies. Contribute to the development of Council policies that reflect the culture, values and objectives of the organisation. Financial Management Control expenditure within budgets assigned for road safety purposes in conjunction with relevant Council staff and the RMS. Source external funding for programs where necessary and assist with grant funding applications. Ensure works are undertaken and finances are managed within specified budgets. Ensure works are undertaken in compliance with designated resource allocation. Financial progress reports are provided to management in a clear and concise manner according to Council requirements. Work Health and Safety Ensure that all work is carried out in accordance with Council s safe work procedures and work health and safety policies. Page 2 Road Safety Officer Last Modified: May 2015
Key Outcomes and Performance Standards The below key outcomes and performance standards are required by all staff. They are to be demonstrated each and every year to enable eligibility for assessment of pay progression. The performance standards must occur within the context of Council s community and work environment, including day to day operations, policies and procedures. Key Outcome Follow defined WHS procedures Provide service to customers Work effectively within and for Ballina Shire Council Work with others in Council Communicate effectively in the workplace Follow defined ethical guidelines from Council, including its Code of Conduct Performance Standard Workplace procedures and instructions for controlling risks are followed accurately. Hazards in the work area are recognised and reported to the immediate supervisor. Reports on accidents and incidents are provided to the immediate supervisor in accordance with Council requirements. Assist others in the work team with implementing risk management policies and procedures. Handles requests for action or information using Council s protocol and procedures. Responds accurately to verbal enquiries from the community about specific work area and functions. Carries out all processes within the agreed Council timeframes. Duties are performed in accordance with Council administrative and human resources policies such as timekeeping, records management, WHS and EEO. Own work is monitored and improved, according to requirements for job quality, customer service. Requests for assistance from other staff or the public are responded to promptly and appropriately. Effectively contribute to change processes and other ideas in a constructive and productive way. Duties are undertaken in a manner that promotes cooperation and good relationships within Council. Work information is shared with co-workers to ensure designated work goals are met. Communication with others is conducted in a clear and concise manner and focused on the best way to achieve work objectives. The principles and intent of Equal Employment Opportunity (EEO) are observed and implemented. Participation with work group and other teams is supportive, efficient and effective, with the primary goal of helping achieve Council s objectives. Participation in work meetings is consistent with purpose of meeting and meeting conventions understood and observed. Information, instructions and decisions are understood and adhered to. Provide concise, relevant work information in response to supervisor requests within designated timeframes. Understanding and day to day implementation of Council s Code of Conduct and Public Interest Disclosures Act. Any potential conflicts of interest are reported immediately to the relevant Council officer. Support is given to other staff who may wish to report any potential conflicts of interest. Page 3 Road Safety Officer Last Modified: May 2015
Selection Criteria Following is the essential and desirable criteria for the position: Essential Tertiary qualifications in communication, education or business. Demonstrated broad understanding of current road safety matters. Demonstrated capacity to prepare strategy documents, reports and government submissions. Current class C drivers licence. Proven ability to design, implement, evaluate and monitor community education programs. Demonstrated experience in consultation processes, particularly with community groups. Demonstrated highly developed written and oral communication skills, including report writing and the ability to relate to people across a range of backgrounds. Proven ability to represent Council to a broad range of agencies, professional people and the community. Demonstrated ability to effectively work individually and in a team environment with minimal supervision. Demonstrated experience and competence in the use of Microsoft Office package. Ability and willingness to work flexible hours as required to meet RMS and Council education/public comments. A thorough knowledge and understanding of the principles and practices of risk management, equal employment opportunity and work health and safety and an ability to apply them to the work practices. Desirable Willingness to undertake post-graduate coursework in the road safety field. Experience in research and statistical analysis. Experience in dealing with the media. Experience in graphic design and layout. Page 4 Road Safety Officer Last Modified: May 2015
Information Package Road Safety Officer (part-time) 17.5 hours per week Position Overview APPLICATIONS CLOSE: Friday 12 June 2015 Ballina Shire Council is seeking an enthusiastic and capable person to develop, implement and promote Council s road safety strategies. The position of Road Safety Officer is a permanent part-time position that is funded by both the Roads and Maritime Services (RMS) and Ballina Shire Council. Reporting to Council s Manager Infrastructure Planning, the position will be responsible for the development and implementation of a road safety strategy and action plans with particular emphasis on behavioural / education programs. The successful person will also be directly involved in developing, organising and delivering educational and promotional programs to community groups and local schools in relation to road safety issues. Structure Corporate Structure Commercial Services Unit General Manager General Manager s Group Civil Services Group Strategic and Community Facilities Group Development and Environmental Health Group Section Structure Group Manager Civil Services Manager Infrastructure Planning Development Engineers x 3 Design Engineers x 2 Road Safety Officer Assistant Surveyor Assets Engineer Page 1 Information Package Road Safety Officer (part-time) May 2015
Corporate Vision and Values It is considered highly important that the vision and values of Council s employees align with that of Council. It is therefore paramount that the successful candidate for this position demonstrates qualities that will assist Council in achieving the following: Vision: We are serving the community of today while preparing for the challenges of tomorrow Community Values: Creative Accessible Respectful Energetic Safe Pre-employment Assessments Prior to being appointed to the position of Road Safety Officer, short-listed candidates will need to successfully complete the following pre-employment assessments: Pre-Employment Medical undertaken with the candidates own treating doctor to assess overall health and well-being to determine suitability to the duties of the position. Pre-Employment Functional undertaken with Council s physiotherapist to assess strength, fitness and physical capabilities to determine suitability to the duties of the position. Pre-Employment Audio Examination undertaken with Council s hearing specialist to test for pre-existing conditions and to ascertain whether hearing levels are sufficient to safely perform the duties of the position. Urine Test to test for the presence of drugs and/or alcohol. Criminal History Check. Hours of Work The hours of work are 17.5 hours per week, or 35 hours per fortnight. The core hours of work will be spread across Tuesday Thursday. Remaining hours will align with the project requirements of the position. There may be a requirement to work outside of ordinary hours in line with project requirements and flexibility is required to accommodate this. Remuneration Package Conditions of employment will be in accordance with the terms and conditions pursuant to the Local Government (State) Award 2014. The position of Road Safety Officer is assessed at Grade 12 under Council s salary structure, providing a commencement annual salary of $29,800 $34,200 (plus superannuation) for the part-time position, dependent upon skills and qualifications. In addition, Council employees have access to a range of other benefits including educational assistance initiatives, a very attractive training support program and a subsidised non-compulsory uniform. Application Requirements Applicants must submit documentation addressing the selection criteria for the position. The essential and desirable criteria for the position of Road Safety Officer are listed in the Position Description. Applications that do not address these criteria will be deemed incomplete and will not be considered. In addition, a resume and cover letter need to be provided with the following details: Relevant education and qualifications (interviewed candidates will need to produce original qualifications at time of interview) Relevant work experience Contact details of at least two professional referees, including your current employer. Page 2 Information Package Road Safety Officer (part-time) May 2015
Submission of Application Applications can be submitted through the following means: Online: Email: Post: Apply online via the link: http://www.ballina.nsw.gov.au/cp_themes/default/jobs.asp careers@ballina.nsw.gov.au Envelope should be clearly marked: Confidential: Employment Application Road Safety Officer Manager Risk and Human Resources Ballina Shire Council PO Box 450 BALLINA NSW 2478 Recruitment Process Council s recruitment process is conducted according to strict confidentiality and equal employment opportunity standards. It is Council s aim to complete the recruitment process and notify candidates of an outcome within four weeks of the closing date, however this timeframe can be extended due to unforseen circumstances. As a guide, the expected timeframe for the recruitment process for Road Safety Officer is as follows: Closing date: Friday 12 June 2015 Interview date: Thursday 2 July 2015 Pre-employment process: Week commencing 6 July 2015 Candidates notified of outcome: Friday 17 July 2015 For further information on this recruitment process, please refer to the Information for Job Applicants sheet or contact Council s Human Resources section on 02 6686 1443. Page 3 Information Package Road Safety Officer (part-time) May 2015