Occupational Curriculum: National Occupational Qualification: Shift Supervisor - Underground Coal Shift Supervisor: Underground Coal A. Curriculum Scope Page 2-6 B. Occupational Profile Page 7-11 C. Learning Component Specification Page 12-40 A. Knowledge Subjects Page 12-24 B. Practical Skills Modules Page 25-32 C. Work Experience Modules Page 33-40 D. Work Experience Record Page 41-42 E. External Assessment Specification Page 43 - Version 01-8 August 2011 Page 1
A. Curriculum Scope 1. Background to the Curriculum 2. Alignment with the OFO 3. Curriculum coverage in terms of progression 4. Curriculum Structure 4.1. Curriculum Components 4.2 Development Quality Partner 4.3 Learning programs / Qualifications that will replaced 4.4 Requirement for entry into the Qualification 4.5 Assessment Quality Partner 4.6 External Assessment Strategy 5. International Comparability 1. Background to the Curriculum: The development of this curriculum was initiated by the industry representatives through the MQA. This qualification will bridge a gap between the Miner and the mine overseer and will assist in upgrading the performance standards of the all important mid-level management in the industry. This is currently not a legislated qualification, but consideration is being given to this occupation also being regulated by the Department of Mineral Resources. 2. Alignment with the OFO This curriculum includes the following Occupations as indicated on the OFO 312101-001 Shift Supervisor: Mining (Underground Coal) Production Supervisors: Mining : Monitors and controls legal compliance in terms of OHS and mine specific standards for a section of a mine. Develops and implements short term plans for a mining section and organises the required resources to achieve the plan and implements the necessary controls. 3.1. Alignment with the NOPF 3.2. Curriculum coverage in terms of progression Version 01-8 August 2011 Page 2
Occupational Progression: Mining Curriculums Included in this qualification. Mine Overseer Shift Supervisor Miner Team Leader: (Underground Hardrock Underground Hardrock Underground Coal Surface Excavation Underground Hardrock Underground Coal Surface Excavation Small scale Mining Shaft Sinking MATRIX OF QUALIFICATIONS BEING DEVELOPED NQF Level OFO Code Occupational Title Type of Qualification Specialisation Areas Underground Hardrock Underground Coal Surface Excavations Shaft Sinking Small Scale Mining NQF 5 Mine Overseer Occupational Qualification X X X NQF 4 Shift Supervisor Occupational Qualification X X X X NQF 3 Miner Occupational Qualification X X X X X NQF 2 Team Leader Occupational Award X Secondary Blaster Occupational Award X X Version 01-8 August 2011 Page 3
4.1. Curriculum Structure The following curriculum components are included in the total curriculum: Shift Supervisor: Mining (Underground Coal) - 312101001 Standard Number Standard Title NQF Level Credits 312101001-KS-1 Geotechnical Engineering (3) 4 8 312101001-KS-2 Human Resource Management (3) 4 6 312101001-KS-3 Mining and Minerals (3) 4 8 312101001-KS-4 Occupational Health, Safety and Industrial Hygiene (3) 4 8 312101001-KS-5 Operations Management and Supervision (3) 4 12 TOTAL CREDITS FOR KNOWLEDGE SUBJECTS 29% 42 312101001-PM-1 Optimising the utilisation of people skills within work teams for a designated area of responsibility 4 4 312101001-PM-2 Planning the Underground Coal mining activities for a designated area of a mine 4 20 312101001-PM-3 Promoting and maintaining a health and safety culture and enforcing compliance in a designated area of responsibility 4 8 312101001-PM-4 Supervising the achievement of production targets for a designated area of responsibility in a mine 4 4 312101001-PM-5 Supervising the optimum utilisation of equipment, material, machinery and services for a designated area of responsibility 4 8 TOTAL CREDITS FOR PRACTICAL SKILLS 30% 44 312101001-WM-1 Optimise people skills 4 12 312101001-WM-2 Optimum utilisation of Equipment, material, machinery and services. 4 12 312101001-WM-3 Create a culture of safe work practices 4 12 Version 01-8 August 2011 Page 4
312101001-WM-4 Production targets achieved 4 12 312101001-WM-5 Underground mining activities planned and scheduled 4 12 TOTAL CREDITS FOR WORK EXPERIENCE 41% 60 Total Credits: 146 5. Development Quality Partner Name Mine Qualification Authority E-mail Phone Description Sector Education and Training Authority 6. Learning programs / Qualifications that will replaced The following qualification / Learning programs will be replaced by these curriculum components as described Number Title Type NQF Level 7.1. Educational - Entry Requirements FLC and National Qualification: Miner (Underground Coal) NQF3 7.2. Physical - Entry Requirements Mine Health and Safety Requirements related to Occupational Fitness 7.3. Legal - Entry Requirements Must be in possession of a valid Blasting Certificate for Coal Mines. Version 01-8 August 2011 Page 5
8. Assessment Quality Partner Name A Joint structure lead by the MQA but consisting of mandated representation from the Department of Mineral Resources and the Chamber of Mines. 9. External Assessment Strategy BEING DEVELOPED. Version 01-8 August 2011 Page 6
B. Occupational Profile 312101-001 - Shift Supervisor: Mining (Underground Coal) Occupational Purpose: Production Supervisors: Mining (Underground Coal): Monitors and controls legal compliance in terms of OHS and mine specific standards for a section of a mine. Develops and implements short term plans for a mining section and organises the required resources to achieve the plan and implements the necessary controls. Occupational Tasks: 1. Optimising the utilisation of people skills within work teams for a designated area of responsibility 2. Planning the Underground Coal mining activities for a designated area of a mine 3. Promoting and maintaining a health and safety culture and enforcing compliance in a designated area of responsibility 4. Supervising the achievement of production targets for a designated area of responsibility in a mine 5. Supervising the optimum utilisation of equipment, material, machinery and services for a designated area of responsibility 1. Optimising the utilisation of people skills within work teams for a designated area of responsibility (NQF Level: 4) Unique Product or Service Optimise people skills Knowledge Focus (SSG) Role, function and value chain of Human resource Management (Basic) (SSG) Concepts and principles of labour productivity (Intermediate) (SSG) Legal requirements relating to the licensing and authorisation of work team members in a mine. (SSG) Concepts and principles of performance management (Intermediate) (SSG) Legal requirements and limitations regarding discipline and grievance handling (Intermediate) (SSG) concepts and principles of conflict management - inter personal and inter group (Basic) (SSG) Concepts, principles and legal requirements related to employee wellness (intermediate) Occupational Responsibility Monitor compliance with labour plans and complements. Monitor the effectiveness of the placement of staff. Conduct workplace induction. Execute administrative duties related to labour control and remuneration. Check the validity and authorisation of licenses and competency requirements of team members. Prevent and Resolve conflict between individuals in the team. Deal with team and individual grievances. Initiate and chair disciplinary enquiries. Assess the competence of team members. Legally appoint operators. Develop and Version 01-8 August 2011 Page 7
implement team training plans and personal development plans. Conduct various safety and planning meetings. Monitor the physical and emotional wellness of team members and initiate corrective actions where required. Practical Skills Initiate and chair disciplinary hearings Lead and conduct team based safety and production meetings Occupational Context This task is executed in collaboration with various HR practitioners organised labour and relevant stakeholder structures. Work Experience Manage the human resources of a production section for a period of three months. Specific Workplace Knowledge Mine specific remuneration policies and practices Mine specific licensing requirements Mine specific discipline and grievance handling procedures Mine specific competency evaluation procedures and policies. Mine specific training processes and procedures Mine specific wellness programmes and initiatives 2. Planning the Underground Coal mining activities for a designated area of a mine (NQF Level: 4) Unique Product or Service Underground mining activities planned and scheduled Knowledge Focus Concepts and principles of quality control Structure, symbols, composition and legends of underground coal mine plans (Intermediate ) Concepts and principles of shuttle mining equipment (Advanced) Concepts and principles of mining cycles (Advanced) Impact and control of ventilation appliances in an underground coal operation and potential consequences of substandard practices (Advanced) Concepts and principles of excavating in stone (Intermediate) (Excluding shafts) Concepts, principles and applications of a full range of loading operations in an underground coal mine (Intermediate) Use and application of Computer Based Information Management Systems in an underground coal mine (Basic) Principles of controlling operations in a production section of an underground coal mine. (Must include Blasting, Long Wall and Continuous Miner) (Advanced) Processes and procedures for licensing and authorisation in underground coal mines (Advanced) Principles and concepts of identification and managing strata control conditions in an underground coal mine (Advanced) Version 01-8 August 2011 Page 8
Risks, consequences and practices for re-entering old work areas (Advanced) Use and application of ventilation instrumentation in an underground coal mines (Intermediate) Occupational Responsibility Plan section moves, belt, conveyor extensions. Entering old workings. Maintain the condition of roadways, back-by areas, belt conveyors, sweeping, stone dusting, ventilation appliances and instrumentation. Control stonework operations, loading operations. Practical Skills Analyse and identify bottlenecks with transporting coal\rock in an underground coal mining operation Access and operate a basic computer based Information Management System Promote and enforce mine specific standards and procedures Conduct over inspections of operations and generate reports in an underground coal mine; in accordance with legal requirements Test and determine quantities of air and utilisation thereof in an underground coal mine Occupational Context Collaborate with various service departments, mine overseer, management, peers and subordinates. Work Experience Perform the planning the Underground Coal mining activities for a designated area of a mine for a period of 3 months 3. Promoting and maintaining a health and safety culture and enforcing compliance in a designated area of responsibility (NQF Level: 4) Unique Product or Service Create a culture of safe work practices Knowledge Focus (SSG) Purpose, structure and application of the Mine Health and safety act (Advanced) (SSG) Concepts and principles of risk management in mines (Intermediate) (SSG) Concept of organisational culture and the principles of change management (Basic) (SSG) Concepts and principles of environmental management on mines (Intermediate) (SSG) Concepts and principles of emergency response and preparedness (Intermediate) (SSG) General Concepts and principles of rock engineering and strata control (Intermediate) (SSG) Principles and practices of monitoring and enforcing compliance (Advanced) Occupational Responsibility Enforce compliance with occupational health and safety standards, procedures and practices. Conduct investigations into workplace accidents and incidents and recommend corrective actions. Conduct issue-based risk assessments. Promote and enforce mine specific standards Version 01-8 August 2011 Page 9
and procedures. Anticipate and deal with attitudes towards health and safety. Create environmental awareness and enforce compliance where applicable. Coach team members on identifying risks and hazards. Promote and apply emergency preparedness and response requirements in area of responsibility. Interpret and apply rock engineering and strata control principles in the workplace. Interpret, promote and enforces legal compliance. Implement safety instructions from pre-planning and safety meetings. Implement actions to correct audit findings. Practical Skills Conduct investigations into accidents and incidents and recommend appropriate preventative and contingency actions. Identify aspects that could cause resistance to change in behaviour towards safety and develop appropriate actions to overcome the resistance. Occupational Context For a designated area of responsibility. Interfaces with members of service departments and management structures. Liaises with safety representatives. Completing reports and logbook. Operates with specific safety management systems. Work Experience Promoting and maintaining a health and safety culture and enforcing compliance (For a period of three months) Specific Workplace Knowledge Mine specific Occupational Health and safety standards, processes and systems. Mine specific environmental management policies, procedures and practices. Mine specific emergency policies, procedures and practices. Mine specific rock mechanics policies, procedures and practices. 4. Supervising the achievement of production targets for a designated area of responsibility in a mine (NQF Level: 4) Unique Product or Service Production targets achieved Knowledge Focus (SSG) Concepts and principles of the performance management cycle and short interval control (Intermediate) Occupational Responsibility Interpret monthly targets and produce short term production plans and schedules. Conduct performance reviews with teams and individuals. Create contingency plans to maintain performance. Identify constraints in the mining production process. Implement identified solutions to the mining cycle to effect continuous improvement. Check and correct the quality of delivery. Produce and present production reports and maintains production records. Version 01-8 August 2011 Page 10
Practical Skills Develop short term production schedules and plans Conduct one on one performance reviews with team members Lead and conduct team performance review meetings Occupational Context This task is executed in a designated area of responsibility. The task is executed in collaboration with the management team and with the work team. Service departments provides inputs and information. Interface with electronic and manual management information systems. Interface with all up and downstream processes. Work Experience Supervising the achievement of production targets for a designated area of responsibility for a period of three months. 5. Supervising the optimum utilisation of equipment, material, machinery and services for a designated area of responsibility (NQF Level: 4) Unique Product or Service Optimum utilisation of Equipment, material, machinery and services. Occupational Responsibility Organise the availability of equipment, machinery, material and services. Monitor and enforce adherence to maintenance schedules. Conduct task observations and initiate corrective actions. Facilitate the correct coaching of operators on the effective use and operation of machines and equipment. Monitor and analyse the efficiency of equipment. Evaluate the quality and continuous availability of services. Enforce compliance with equipment and machine operating standards and legal compliance. Provide feedback on the performance of the equipment, machines and services. Identify the root causes of equipment and machine performance problems and take corrective action. Practical Skills Conduct task observations and initiate corrective actions. Analyse and improve the efficient use of mining machines and equipment. Occupational Context This task is executed for all machines, equipment, material and services utilised in the area of responsibility. Interface with engineering and technical services functions. Application and performance of equipment and machines must be monitored. The material relates to consumables. Work Experience Supervising the optimum utilisation of equipment, material, machinery and services for a designated area of responsibility for a period of three months. Version 01-8 August 2011 Page 11
C. Learning Component Specification a. Knowledge Subjects 312101001-KS-1 Geotechnical Engineering (3) 312101001-KS-2 Human Resource Management (3) 312101001-KS-3 Mining and Minerals (3) 312101001-KS-4 Occupational Health, Safety and Industrial Hygiene (3) 312101001-KS-5 Operations Management and Supervision (3) 312101001-KS-1: Geotechnical Engineering (3) The focus of the learning in this subject is on building understanding of the key underlying concepts and principles associated with strata conditions and strata control in underground coal mines. 1. Principles and concepts of identification and managing strata control conditions in an underground coal mine (Advanced) (Credits: 8) 1. Explain the code of practice for the prevention of fall of ground accidents: a. support rule b. identification of geological anomalies 2. Explain the strata control systems applicable to underground coal mines: a. different mining methods used in underground coal mines (conventional mining, continuous mining and wall mining) 3. Explain the signs indicating bad roof conditions: a. horizontal pressures (guttering) b. vertical pressure (pillar failure) c. hydraulic and pneumatic pressures in strata layers d. geological anomalies (dykes, faults and slips) e. mining induced anomalies (over mining, mining off line and mining design) 4. Explain the various methods of strata control: a. mining in accordance to specific support rules b. adherence to mining parameters, safety procedures and standards c. identify and explain the use of extraordinary support to deal with special areas in strata control conditions (increased support density, decrease mining parameters) 5. Explain the application of special support: a. W straps, wire mesh, long anchors, oslo straps, timber support, cement packs and RSJ girders 6. Explain the strata conditions that will limit mining operations: a. excessive burnt coal b. influence of floor stability (creep and floor heave) c. muddy conditions d. extraordinary geological changes Version 01-8 August 2011 Page 12
Total Credits: 8 Exemptions Qualification or Learning programs that can give you exemption for this Module: Number Title Institution NQF Level Critical Knowledge Areas: The areas of knowledge that must be fully understood to be deemed competent 1. Explain the strata control systems applicable to underground coal mines: a. different mining methods used in underground coal mines (conventional mining, continuous mining and wall mining) 2. Explain the signs indicating bad roof conditions: a. horizontal pressures (guttering) b. vertical pressure (pillar failure) c. hydraulic and pneumatic pressures in strata layers d. geological anomalies (dykes, faults and slips) e. mining induced anomalies (over mining, mining off line and mining design) 3. Explain the application of special support: a. W straps, wire mesh, long anchors, oslo straps, timber support, cement packs and RSJ girders 4. Test understanding of the features, characteristics and identifying criteria for a full range of geological anomalies that can impact on safe strata conditions in an underground coal mine. 5. Test understanding of the relevant legal requirements related to strata control in underground coal mines. 312101001-KS-2: Human Resource Management (3) The focus of the learning in this subject is on building understanding of the underpinning knowledge required to manage and implement the human resources requirements in an underground coal mine. The learning includes the key elements included in the legislation. 1. (SSG) Role, function and value chain of Human resource Management (Basic) (Credits: 2) 1. Explain the employment life cycle and the related human resources management functions: a. Definition and evolution of HR management b. Difference between permanent employees vs. contract labour c. Various HR areas (Recruitment, Selection, Placement) d. Specialist HR areas (e.g Talent management) 2. Describe what is meant by transformation and how it impacts on HR on the mine: a. Definition and rationale for transformation b. Specific SA legislation regarding transformation c. The mines responsibility regarding the Mining Charter and the Social and Labour plan Version 01-8 August 2011 Page 13
2. (SSG) Concepts and principles of labour productivity (Intermediate) (Credits: 1) 1. Principles of a work study: a. Definition and components of a work study b. Purpose and application of work study methods c. Improvement actions to be taken as a result of work study (NQF Level: 4) 2. The role of organised labour and collective agreements: a. Legislative requirements regarding freedom of association. b. Role of organised labour and employee representatives c. Organisation structures for participative management d. Definition and purpose of collective agreements e. Dispute resolution mechanisms (internal and external) 3. (SSG) Legal requirements and limitations regarding discipline and grievance handling (Intermediate) (Credits: 2) 1. Describe the basic legal framework that regulates Human Resources Management in South Africa and indicate what legal requirements govern discipline and grievance handling. a. Constitutional rights and obligations of employers and employees; b. Purpose, structure and application guidelines of the relevant Labour legislation (Labour Relations Act, Basic Conditions of Employment Act, Employment Equity Act, Skills Development Act.) 2. Identify the relationship between the legislation and company policies and procedures: a. Stakeholders that must be involved in grievance and discipline handling; b. Roles of organised Labour; c. Specific Rights of employers and employees; c. Types of sanctions and the consequences of these to the employees and the company. 4. (SSG) Concepts, principles and legal requirements related to employee wellness (intermediate) (Credits: 1) 1. Explain the health catogarisation of employees a. importance to know health status (medical fitness) of employees before placement b. issues of ethics and confidentiality c. typical processes for the promotion and placement of workers Total Credits: 6 Exemptions Qualification or Learning programs that can give you exemption for this Module: Version 01-8 August 2011 Page 14
Number Title Institution NQF Level Critical Knowledge Areas: The areas of knowledge that must be fully understood to be deemed competent 1. Explain the employment life cycle and the related human resources management functions: a. Definition and evolution of HR management b. Difference between permanent employees vs. contract labour c. Various HR areas (Recruitment, Selection, Placement) d. Specialist HR areas (e.g Talent management) 2. Describe the basic legal framework that regulates Human Resources Management in South Africa and indicate what legal requirements govern discipline and grievance handling. a. Constitutional rights and obligations of employers and employees; b. Purpose, structure and application guidelines of the relevant Labour legislation (Labour Relations Act, Basic Conditions of Employment Act, Employment Equity Act, Skills Development Act.) 3. Identify the relationship between the legislation and company policies and procedures: a. Stakeholders that must be involved in grievance and discipline handling; b. Roles of organised Labour; c. Specific Rights of employers and employees; c. Types of sanctions and the consequences of these to the employees and the company. 4. Explain the health catogarisation of employees a. importance to know health status (medical fitness) of employees before placement b. issues of ethics and confidentiality c. typical processes for the promotion and placement of workers 312101001-KS-3: Mining and Minerals (3) The focus of the learning in this module is on building understanding of the key concepts and principles associated with the technical mining activities required to supervise underground coal mining activities. The learning builds on the knowledge already acquired by the miner. 1. Structure, symbols, composition and legends of underground coal mine plans (Intermediate ) (Credits: 1) 1. Explain the processes for Interpreting mine plans: a. observation and plotting on main plan b. Identification of hazardous areas (old workings, water, gas, boreholes, dust, dykes, sills, surface excavations, dumps, subsidence, geographical features, historical sites and graves) (NQF Level: 4) 2. Describe the principles and guidelines for plotting on a mine plan: a. Plotting of advance of working faces b. Plotting of goaf areas c. Plotting and planning new excavations 2. Concepts and principles of shuttle mining equipment (Advanced) (Credits: 1) Version 01-8 August 2011 Page 15
1. Explain the principles for managing and controlling the transport activities in an underground coal mine (transporting of men, material, equipment and explosives) 3. Concepts and principles of excavating in stone (Intermediate) (Excluding shafts) (Credits: 1) 1. Describe and debate the Legal responsibilities of a shift supervisor regarding stonework operations: a. declaring safe stonework areas (driving through a dyke) b. Advising and changing mining parameters and support systems c. Ensuring ventilation arrangement is adequate for positive ventilation d. Explain blasting restrictions 4. Concepts, principles and applications of a full range of loading operations in an underground coal mine (Intermediate) (Credits: 5) 1. Describe the process to prepare to over inspect operations in a production section: a. Explain Coal winning operations (Blasting section, Continuous Miner section, Wall mining section, Pillar extraction) b. supplied personal protective equipment usage is explained c. Consequences of non adhering to specified requirements of coal winning operations d. Explain the methods and actions to rectify sub standard acts or conditions 2. Explain how to conduct Over inspect operations in a production section and describe the consequences of not doing it properly.: a. Describe the mining sequence is over inspected in accordance with health, safety, production and specific requirements ( b. Mining parameters are over inspected in accordance with specific requirements (Direction lines, Board width, Pillar/panel centers, Mining horizons) c. Mining equipment performance and condition are monitored and the results/observations are compared with standards prescribed by the manufacturer and production tempos with appropriate corrective actions taken to ensure compliance. d. The mining cycles are over inspected according to mine specific requirements (Support, Cutting in Blasting section, CM section and wall mining, Drilling, Charging up, Blasting, Loading, e. The mining cycles are over inspected according to mine specific requirements (Dust, Flammable gas testing/monitoring, Stone dusting and stone dust barriers, Strata conditions, Accumulations of water, Illumination, Ventilation) f. Service facilities and consumables are examined and sub-standard conditions rectified and/and or reported in accordance with specified requirements (Drinking water, Sanitation, Explosive magazines, First aid equipment, Waiting Place, Escape routes, Emergency demarcation, Electrical reticulation, Travelling ways, Conveyor belt roads, Tipping points, Compressed air, Battery bays, Water reticulation g. Recording and reporting of over inspection reports Total Credits: 8 Version 01-8 August 2011 Page 16
Exemptions Qualification or Learning programs that can give you exemption for this Module: Number Title Institution NQF Level Critical Knowledge Areas: The areas of knowledge that must be fully understood to be deemed competent 1. Explain the processes for Interpreting mine plans: a. observation and plotting on main plan b. Identification of hazardous areas (old workings, water, gas, boreholes, dust, dykes, sills, surface excavations, dumps, subsidence, geographical features, historical sites and graves) (NQF Level: 4) 2. Describe the principles and guidelines for plotting on a mine plan: a. Plotting of advance of working faces b. Plotting of goaf areas c. Plotting and planning new excavations 3. Explain the principles for managing and controlling the transport activities in an underground coal mine (transporting of men, material, equipment and explosives) 4. Describe and debate the Legal responsibilities of a shift supervisor regarding stonework operations: a. declaring safe stonework areas (driving through a dyke) b. Advising and changing mining parameters and support systems c. Ensuring ventilation arrangement is adequate for positive ventilation d. Explain blasting restrictions 5. Explain how to conduct Over inspect operations in a production section and describe the consequences of not doing it properly.: a. Describe the mining sequence is over inspected in accordance with health, safety, production and specific requirements ( b. Mining parameters are over inspected in accordance with specific requirements (Direction lines, Board width, Pillar/panel centers, Mining horizons) c. Mining equipment performance and condition are monitored and the results/observations are compared with standards prescribed by the manufacturer and production tempos with appropriate corrective actions taken to ensure compliance. d. The mining cycles are over inspected according to mine specific requirements (Support, Cutting in Blasting section, CM section and wall mining, Drilling, Charging up, Blasting, Loading, e. The mining cycles are over inspected according to mine specific requirements (Dust, Flammable gas testing/monitoring, Stone dusting and stone dust barriers, Strata conditions, Accumulations of water, Illumination, Ventilation) f. Service facilities and consumables are examined and sub-standard conditions rectified and/and or reported in accordance with specified requirements (Drinking water, Sanitation, Explosive magazines, First aid equipment, Waiting Place, Escape routes, Emergency demarcation, Electrical reticulation, Travelling ways, Conveyor belt roads, Tipping points, Compressed air, Battery bays, Water reticulation g. Recording and reporting of over inspection reports Version 01-8 August 2011 Page 17
312101001-KS-4: Occupational Health, Safety and Industrial Hygiene (3) The focus of the learning in this subject is on building understanding of the key underpinning knowledge required to supervise the creation of a culture of compliance to Occupational Health and Safety rules, procedures and standards in an underground coal mine. 1. (SSG) Legal requirements relating to the licensing and authorisation of work team members in a mine. (Credits: 1) 1. Explain the procedures and implementation of licensing work team members: a. different categories of licenses b. training routes for obtaining licenses c. requirements for renewal of licenses d. issuing and record keeping of licenses e. withdrawal/suspension of licenses 2. Describe the principles and procedures of assessment practices: a. assessment methods and practices b. Dealing with issues of objectivity, fairness, and validity c. appeal and dispute procedures d. documentation and record keeping 2. (SSG) Purpose, structure and application of the Mine Health and safety act (Advanced) (Credits: 2) 1. Describe the application of the MHSA: a. Registers and log books b. Inspections and over inspections c. Shift supervisor, mine overseer, safety officer, full-time health and safety representative and surveyor appointments d. structure and purpose of safety committees 2. Explain the purpose of the MHSA: a. Definition of terms b. Origin and evolution of the MHSA c. Objectives of the MHSA d. regulatory and controlling bodies 3. Describe the structure of the MHSA: a. responsibilities of employer and employees b. appointments c. protection in workings d. nomination process and utilisation of safety representative e. Offences listed under the Mine Health and Safety Act (Damage, misuse or interfere in any way with health and safety equipment that is provided for use in the mine, Negligent act or omission by one person that endangers the safety and health of another person at a mine, A person hindering any other person who is performing a function in terms of the Mine Health and Safety Act and a person attempting to obtain any certificate of competency in a dishonest or fraudulent manner) 4. Explain the role of the shift supervisor in implementing the MHSA and the consequences of non compliance: a. Role regarding plant, property and equipment b. administrative and reporting duties c. penalties for non compliance d. short, medium and long term consequences of non compliance 5. Describe how the management of the conducting of statutory examinations in the workplace must take place. Version 01-8 August 2011 Page 18
3. (SSG) Concepts and principles of environmental management on mines (Intermediate) (Credits: 3) 1. Explain the role of the Supervisor in managing gases in mine workings: a. Testing and Monitoring the accumulation of gases b. Prevention of the accumulation and explosions of gases and coal dust c. Dealing with excessive exposure to gases and coal dust d. Contingency actions to take in cases of accumulation e. Responsibilities of the Shift supervisor with regards to old and abandoned work areas f. Reports and records to be kept (NQF Level: 4) 2. Explain the role of the supervisor in managing the legal aspects related to flame proofing: a. processes and legal requirements related to following up on the maintenance of flame proofing b. specific responsibilities of employees regarding flame proofing c. specific roles of a shift supervisor with regards to sub stations d. welding permissions e. specific roles of a shift supervisor with regards to non flameproof machines and equipment f. specific roles of a shift supervisor with regards to end of shift procedure for diesel powered units g. specific roles of a shift supervisor with regards to filling and re-filling of diesel stations h. requirements and procedures relating to the stoppage of diesel machinery and equipment (travelling ways) 3. Explain the role of the supervisor in managing the ventilation requirements in mine workings: a. The principles of effective air utilisation (brick stoppings, air crossings, regulators, fans and brattices) b. Principles of effective dust allaying systems c. Principles of effective stone dust application (stone dust barriers) d. actions to be taken in case of ventilation failure, accumulation of coal dust and inadequate application of non combustible material 4. Describe how the management of other environmental elements takes place: a. illumination b. noise c. coal and stone dust d. water accumulations e. ergonomics 4. (SSG) Concepts and principles of emergency response and preparedness (Intermediate) (Credits: 2) 1. Explain how to monitor and maintain adequate levels of emergency preparedness for a designated area: a. Standards and guidelines for equipping refuge bays (incl. mobile refuge bays) b. establishing escape routes (life lines) c. standards and guidelines for escape drills and record keeping requirements d. Ensuring the availability of self contained rescue packs and first aid equipment e. The process of developing and application of the mine emergency preparedness plan f. the availability of industry rescue units and proto teams (NQF Level: 4) Total Credits: 8 Exemptions Version 01-8 August 2011 Page 19
Qualification or Learning programs that can give you exemption for this Module: Number Title Institution NQF Level Critical Knowledge Areas: The areas of knowledge that must be fully understood to be deemed competent 1. Explain the procedures and implementation of licensing work team members: a. different categories of licenses b. training routes for obtaining licenses c. requirements for renewal of licenses d. issuing and record keeping of licenses e. withdrawal/suspension of licenses 2. Describe the application of the MHSA: a. Registers and log books b. Inspections and over inspections c. Shift supervisor, mine overseer, safety officer, full-time health and safety representative and surveyor appointments d. structure and purpose of safety committees 3. Explain the purpose of the MHSA: a. Definition of terms b. Origin and evolution of the MHSA c. Objectives of the MHSA d. regulatory and controlling bodies 4. Explain the role of the shift supervisor in implementing the MHSA and the consequences of non compliance: a. Role regarding plant, property and equipment b. administrative and reporting duties c. penalties for non compliance d. short, medium and long term consequences of non compliance 5. Describe how the management of the conducting of statutory examinations in the workplace must take place. 6. Explain the role of the supervisor in managing the legal aspects related to flame proofing: a. processes and legal requirements related to following up on the maintenance of flame proofing b. specific responsibilities of employees regarding flame proofing c. specific roles of a shift supervisor with regards to sub stations d. welding permissions e. specific roles of a shift supervisor with regards to non flameproof machines and equipment f. specific roles of a shift supervisor with regards to end of shift procedure for diesel powered units g. specific roles of a shift supervisor with regards to filling and re-filling of diesel stations h. requirements and procedures relating to the stoppage of diesel machinery and equipment (travelling ways) 7. Explain the role of the supervisor in managing the ventilation requirements in mine workings: a. The principles of effective air utilisation (brick stoppings, air crossings, regulators, fans and brattices) b. Principles of effective dust allaying systems c. Principles of effective stone dust application (stone dust barriers) d. actions to be taken in case of ventilation failure, accumulation of coal dust and inadequate application of non combustible material 8. Describe how the management of other environmental elements takes place: a. illumination b. noise c. coal and stone dust d. water accumulations e. ergonomics 312101001-KS-5: Operations Management and Supervision (3) The focus of learning in this subject is on building understanding of of the key theory underpinning supervision and operations management at the level of a Shift Supervisor in an underground coal mine. Version 01-8 August 2011 Page 20
1. (SSG) Concepts and principles of performance management (Intermediate) (Credits: 4) 1. Explain the role of the shift supervisor in leading supervisors: a. Difference between supervision and management (POLC) b. concepts of situational leadership c. legal responsibilities of the shift supervisors d. Concepts of networking and obtaining support from other departments (communication) 2. Describe the concept of performance management: a. determining key indicators for the work areas b. setting score cards for miners c. process for achieving set standards d. determining the causes for poor performance e. implement correct actions for poor performance 3. Debate the concepts of ensuring performance of a generation of diverse teams: a. theory of generational diversity b. managing the physical abilities of people in hazardous environments c. creating a conducive work environment for a diverse workforce 4. The role of supervisors in changes and new technology: a. Principles of change management b. Conducting appropriate risk assessments for the introduction of changes in processes, methods, equipment c. Overcoming resistance to change d. Basics of research and development (capturing and recording of data regarding the performance and safety of changes 5. Explain the Shift supervisors role in training and development a. Ensuring legal compliance regarding licenses and competences b. Executing legal appointments c. identifying and prioritising training needs based on performance results and incident reporting d. concepts and principles of mentoring trainees/learners 6. Describe the typical communication channels and role players in communication: a. presenting performance results to management b. planning and consolidating feedback and identifying potential problems and opportunities from employee feedback c. cascading organisational instructions and information and testing understanding 7. Explain how to control a section budget: a. creating forecasts and making input into section budgeting b. identifying and projecting shortfalls and over expenditures c. calculate gains/losses 2. (SSG) concepts and principles of conflict management - inter personal and inter group (Basic) (Credits: 1) 1. Explain the processes and principles of handling grievances a. legal requirements associated with fair labour practices b. generic guidelines for handling formal and informal discipline c. generic guidelines for handling individual and group grievances d. processes for conducting and chairing disciplinary and grievance hearings 3. Concepts and principles of quality control (Credits: 2) Version 01-8 August 2011 Page 21
1. Defend the importance and impact of quality control in an underground coal mine: a. Definition of required quality b. impact on environment, safety, cost and productivity c. recognising the indicators and principles of sustaining mining operations d. areas of quality control (consumables, equipment, work output, mining operation, people and final product) 2. Explain the systems to control quality: a. Adherence to current ISO standards and the implications of non conformance b. guidelines for quality standards in mining section c. process of managing quality 4. Use and application of Computer Based Information Management Systems in an underground coal mine (Basic) (Credits: 2) 1. Define and explain management information systems and their use in coal mines: a. types of management information (ordering, reporting on tonnes produced, safety, incidents, HR relevant) b. how a shift supervisor uses and communicates management information c. importance of accurate input of management information 2. Explain the theory relating to the use of personal computers: a. Hardware and peripherals b. Software applications (MS Office) c. Security requirements and their uses (need for passwords) 5. (SSG) Concepts and principles of risk management in mines (Intermediate) (Credits: 2) 1. Describe the principles of process facilitation in risk assessment: a. cause and effect related to risk assessment b. methods for facilitating risk assessments c. use of process questions to identify and address risks d. process and documentation for controlling risks 2. Explain the principles of conducting incident/accident investigations: a. Legal requirements b. Identifying stakeholders to be involved in investigations c. Gathering and recording information d. Analysing information e. identify system failure f. Accurate and readability of documentation 6. (SSG) Principles and practices of monitoring and enforcing compliance (Advanced) (Credits: 1) 1. Explain the processes and practices for monitoring and enforcing compliance: a. routine, planned and unplanned inspections b. audits (housekeeping, safety management, compliance audits) c. Planned Task Observations d. Visible felt observation e. critical job/task analysis f. pre use inspections (Checklists) g. Processes for completing audit reports Version 01-8 August 2011 Page 22
Total Credits: 12 Exemptions Qualification or Learning programs that can give you exemption for this Module: Number Title Institution NQF Level Critical Knowledge Areas: The areas of knowledge that must be fully understood to be deemed competent 1. Explain the role of the shift supervisor in leading supervisors: a. Difference between supervision and management (POLC) b. concepts of situational leadership c. legal responsibilities of the shift supervisors d. Concepts of networking and obtaining support from other departments (communication) 2. The role of supervisors in changes and new technology: a. Principles of change management b. Conducting appropriate risk assessments for the introduction of changes in processes, methods, equipment c. Overcoming resistance to change d. Basics of research and development (capturing and recording of data regarding the performance and safety of changes 3. Describe the typical communication channels and role players in communication: a. presenting performance results to management b. planning and consolidating feedback and identifying potential problems and opportunities from employee feedback c. cascading organisational instructions and information and testing understanding 4. Explain how to control a section budget: a. creating forecasts and making input into section budgeting b. identifying and projecting shortfalls and over expenditures c. calculate gains/losses 5. Explain the processes and principles of handling grievances a. legal requirements associated with fair labour practices b. generic guidelines for handling formal and informal discipline c. generic guidelines for handling individual and group grievances d. processes for conducting and chairing disciplinary and grievance hearings 6. Defend the importance and impact of quality control in an underground coal mine: a. Definition of required quality b. impact on environment, safety, cost and productivity c. recognising the indicators and principles of sustaining mining operations d. areas of quality control (consumables, equipment, work output, mining operation, people and final product) 7. Explain the systems to control quality: a. Adherence to current ISO standards and the implications of non conformance b. guidelines for quality standards in mining section c. process of managing quality 8. Define and explain management information systems and their use in coal mines: a. types of management information (ordering, reporting on tonnes produced, safety, incidents, HR relevant) b. how a shift supervisor uses and communicates management information c. importance of accurate input of management information 9. Explain the theory relating to the use of personal computers: a. Hardware and peripherals b. Software applications (MS Office) c. Security requirements and their uses (need for passwords) Version 01-8 August 2011 Page 23
10. Explain the principles of conducting incident/accident investigations: a. Legal requirements b. Identifying stakeholders to be involved in investigations c. Gathering and recording information d. Analysing information e. identify system failure f. Accurate and readability of documentation 11. Explain the processes and practices for monitoring and enforcing compliance: a. routine, planned and unplanned inspections b. audits (housekeeping, safety management, compliance audits) c. Planned Task Observations d. Visible felt observation e. critical job/task analysis f. pre use inspections (Checklists) g. Processes for completing audit reports Version 01-8 August 2011 Page 24
b. Practical Skills Modules 312101001- PM-1 312101001- PM-2 312101001- PM-3 312101001- PM-4 312101001- PM-5 Optimising the utilisation of people skills within work teams for a designated area of responsibility Planning the Underground Coal mining activities for a designated area of a mine Promoting and maintaining a health and safety culture and enforcing compliance in a designated area of responsibility Supervising the achievement of production targets for a designated area of responsibility in a mine Supervising the optimum utilisation of equipment, material, machinery and services for a designated area of responsibility 312101001-PM-1: Optimising the utilisation of people skills within work teams for a designated area of responsibility (NQF Level: 4) Scope of the Module The focus of the learning in this module is on providing learners the opportunity to practice the skills required to optimise the utilisation of people skills in work teams in underground coal mines. 1. Initiate and chair disciplinary hearings (Credits: 2) Given information regarding a range of behavioural and performance based disciplinary situations and the relevant stakeholders. Be able to: 1. Initiate disciplinary procedures 2. Investigate the cases 3. Chair the disciplinary meeting. 4. Deal with the concerns and issues raised by organised labour Guidelines for assessment: 1. APPLIED KNOWLEDGE: Test understanding of the roles of all stakeholders with specific relevance to the role of organised labour. 2. Test understanding of the concepts and principles of fair labour practice, procedural, substantive and legal fairness and the labour law guidelines for handling discipline. 3. Observe the extent to which the correct processes are followed in dealing with the specific cases. 4. Observe the use of the correct interpersonal skills and behaviours when conducting the cases. Version 01-8 August 2011 Page 25
5. Evaluate the procedural, substantive and legal fairness of the outcomes of the cases. 2. Lead and conduct team based safety and production meetings (Credits: 2) Given a team of production workers, descriptions of various production and safety situations and requirements as well as various relevant and irrelevant questions. Be able to: 1. Prepare and gather information for the meeting. 2. Conduct the meeting with the team 3. Deal with questions concerns and issues raised in the meeting. 4. Close the meeting and capture the results of the meeting and the agreed next steps. 5. Observe and evaluate the ability of the miner to conduct workplace meetings. Guidelines for assessment: 1. APPLIED KNOWLEDGE: Test understanding of: a. Of the legal requirements relating to safety meetings. b. Roles of the safety representatives in meetings. c. Processes and procedures for effective meetings. 2. Observe the processes followed to conduct the meeting, the interpersonal behaviors used to manage the meeting and deal with questions, issues and concerns within a given time limit. 3. Evaluate a. the accuracy, completeness and relevance of the captured results of the meeting; b. The level of understanding of the team of the key issues communicated in the meeting. 4. Evaluate the accuracy and completeness of the task observation of the meeting conducted by the miner. Total Credits: 4 Provider Accreditation Requirements: Human Resources Physical Resources Safety, Health and Environment 312101001-PM-2: Planning the Underground Coal mining activities for a designated area of a mine (NQF Level: 4) Scope of the Module The focus of the learning in this module is on providing learners an opportunity to practice the skills required to conduct planning in underground coal mines. 1. Access and operate a basic computer based Information Management System (Credits: 4) Version 01-8 August 2011 Page 26