THE BASIC 5 - DIAGNOSTIC EFFICIENCY ASSESSMENT. The Basic 5 Starts With You! LEAD BY EXAMPLE

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THE BASIC 5 - DIAGNOSTIC EFFICIENCY ASSESSMENT The Basic 5 Starts With You! LEAD BY EXAMPLE The Basic 5 Diagnostic Efficiency Assessment is a comprehensive evaluation of how well you and your team are implementing fundamental business activities and practices. Completion of this assessment will enable you to identify strengths and weaknesses within your business and target areas for improvement. By prioritizing business activities and practices (weakness to strength) you will be able to measure, monitor, adjust and control on a daily, weekly, monthly and yearly basis. The overall objective is to master these fundamental practices and activities so that they become a matter of habit. Learning, implementing, and ultimately mastering the Basic 5 has remained the key success factor to the growth of each and every UnFranchise business. It is imperative that you conduct this personal and team assessment honestly and accurately in order to obtain the full benefit of this activity. This assessment is critical to identifying where you need to invest your quality time. Basic 5 Scores: Transfer personal and team totals from each section and multiply to obtain respective scores. Developing Attitude and Knowledge: x 1.087 = Points x 1.087 = Points Goals & a Goal Statement: x 1.67 = Points x 1.67 = Points Retailing: x 1.79 = Points x 1.79 = Points Prospecting / Recruiting / Sponsoring: x 1.92 = Points x 1.92 = Points Follow-Up & ABC s of Building Depth: x 1.92 = Points x 1.92 = Points Points: = 500 = % Score Points: = 500 = % Score Name: MA/ID#

1. DEVELOPING ATTITUDE AND KNOWLEDGE DO YOU TREAT THIS LIKE A BUSINESS? - Not a hobby, program, deal, club, etc. CAREER MANUAL - READ IT, LEARN IT Read 15 minutes per day. (Part 1 and Part 2) UnFranchise Owner Magazine Read cover to cover. YOUR UNFRANCHISE BUSINESS ACCOUNT Are you familiar with its many services and functionality? SPECIALIZE IN A STORE Know the benefits, special features, price justification and merchandising techniques. SHOP.COM - Mini Websites; Isotonix, Motives Cosmetics, Getconquer.com, Global.SHOP.COM Are you familiar with their many services and functionality? A MINIMUM OF FOUR AUDIOS PER MONTH (LISTEN, LEARN, PROMOTE) BASIC 5 TRAINING (B5) Attend or conduct once per quarter. Listen to B5 audios. WEEKLY COUNCILING WITH SENIOR BUSINESS PARTNER FIRST 90 DAYS LOCAL SEMINAR Pre-purchase tickets. Sell Tickets. (Minimum of three) UNFRANCHISE BUSINESS PRESENTATIONS PER MONTH Attend and bring two new people. READ 15 MINUTES PER DAY New material each week. Business, sales, or leadership material. ASSOCIATE WITH POSITIVE, SUCCESSFUL PEOPLE ECCT TRAINING Attend or conduct at least once per year. GETTING STARTED GUIDE AND ACTION PLAN FOR SUCCESS Review with Senior Business Partner and with team. ATTEND LOCAL, DISTRICT, REGIONAL, WORLD CONFERENCE, AND INTERNATIONAL CONVENTION Buy your tickets and tickets for the number of Go Now UnFranchise Owners you plan to sponsor. MAKE SURE ALL GO NOWS and LEADERS IN YOUR ORGANIZATION PURCHASE TICKETS FOR THE EVENTS (Local, District, Regional, World Conference, International Convention) NEW UNFRANCHISE OWNER TRAININGS (NUOT) Attend or conduct one per quarter. TEACH AND EXPLAIN ANSWERS TO POLICIES, REQUIREMENTS, AND MANAGEMENT RESPONSIBILITY TO YOUR TEAM Become a teacher and a coach. ARE YOU AND YOUR TEAM CORRECTLY ENROLLED IN UNFRANCHISE AUTOSHIP? (UnFranchise Management System (UFMS), BV 50/100/150, and IBV 10/20/30) COMPLETE HOME SHOPPING LIST / SHOPPING ADVISOR AND IMPLEMENT THE SHOPPING ANNUITY.

2. GOALS & GOAL STATEMENT DEFINE YOUR DREAM AND PURPOSE What is the driving reason why you are doing this business? If you cannot write it down, then you do not have it or you do not know it. DEFINE YOUR SHORT TERM AND LONG TERM GOALS 5 to 10 in ascending order of attainability. WHAT YOU WANT The things or lifestyle, the income required to support them, the business development centers required to qualify in order to attain the income level, the UnFranchise Level. WHEN DO YOU WANT IT Exact date. TRANSLATE IT INTO THE BUSINESS How many business development centers qualifying per month to earn the necessary income. UnFranchise Level? WHAT YOU WILL GIVE UP OR OVERCOME TO ACHIEVE? DETAILED PLAN Each day, each week, each month, each year. WRITE YOUR GOAL STATEMENT Refer to Career Manual READ GOAL STATEMENT TWICE A DAY VISUALIZE IT REGULARLY The check, the UnFranchise Level, the organization, the things or lifestyle, the UnFranchise Owner Magazine. PICTURES, BROCHURES, FINANCING, GO SEE IT AND FEEL IT Do what you would do if you were ready to get it. TO DO LIST Prioritize each day before going to bed. CHECK WHERE YOU ARE DAILY, WEEKLY, MONTHLY, AND ADJUST Modify statement if necessary. Meet with sponsor or Senior Business Partner regularly to review. STRATEGIC BUILDING PLAN Where to work to reach team objectives in each organization. Maximize with combinations and cross-pollination. Focus on the Go Now UnFranchise Owners. TICKET GOAL Local District/Regional World Conference International Convention

3. RETAILING USE THE PRODUCT How many do you use? How many more could you use? People ask What s that?. Opportunities present themselves. Become a product of the product. Tell your story or the story of others. Home Shopping List Shopping Advisor. SHOPPING ANNUITY. Making a full on commitment to becoming a MA household, converting your spending into earning. UNFRANCHISE AUTOSHIP PROGRAM Are you exceeding the minimums for your UnFranchise level and utilizing the Excess Volume Placement? BASE 10 BV - Minimum production, teach it and measure it: Each UnFranchise Owners creates greater than, or equal to 400 BV/Month ( use = 100 BV/Month, 10 customers @ 30 BV/Month = 300 BV) You, in addition to three UnFranchise Owners on the left, and three UnFranchise Owners on the right, each implementing Base 10 = Base 10, Seven Strong = earning $300 per month. BASE 10 IBV - Minimum production, teach it and measure it.: Each UnFranchise Owners creates greater than, or equal to 200 IBV/Month ( use = 15 IBV/Month, 10 customers @ 20 IBV/Month = 215 I BV) You, in addition to three UnFranchise Owners on the left, and three UnFranchise Owners on the right, each implementing Base 10 = Base 10, Seven Strong = earning $300 per every two months. REGISTER PREFERRED CUSTOMERS Are all customers registered? PREFERRED CUSTOMER AUTOSHIP - Have a minimum of 3 customers on autoship. SHOPBUDDY - Have 100% of you and your customers on ShopBuddy to maximize discounts and cash back MERCHANDISING TECHNIQUES Check the techniques you are using Trial-size Marketing Video Marketing SHOP.COM Tour Motives / TLS online parties Cosmetic Consultations or Clinics Nutri-Physical */ Skin Analysis Mini Web Sites ShopBuddy Demonstrations e-gifts Share page (E-mail and Social Media) Cashback/Free Shipping; Autoship Discounts One-to-One Marketing Trend Shop HSL & Shopping Advisor Social Networking General Product Training with guest HOME PRODUCT PRESENTATIONS: Are you and your team doing these regularly? Wellness seminars, Product Previews, TLS Overviews, Motives Overviews. BUILD SHARE OF CUSTOMERS Multiple purchases. Develop relationship. Sustain/Maintain dialogue. Obtain feedback. Financial ability to buy more? Ordering consistently? Repeat retail customers. Home Shopping List. NUTRI-PHYSICAL - NUTRITIONAL ANALYSIS/ SKIN ANALYSIS - Have you utilized? Build share of customers? SHOP.COM A necessity, create BV & IBV, provides web presence, E-Commerce. (mini-websites) DRIVE TRAFFIC / PROMOTE YOUR WEBSITE Word of mouth, business cards, SHOP.COM Tour, e-gifts, Trend Shop, Social Network, Invite A Friend Tool. Mini Product Websites, brochures, Nutri-Physical

4. PROSPECTING / RECRUITING / SPONSORING NAMES OR POSSIBILITY LIST 100 to 500 people. ADD TWO POSSIBILITIES PER DAY Habit TOP 10 LIST Those possibilities who show interest, curiosity. Decide type of approach (i.e. referral, evaluation, direct, product, audio/video) ANSWER TO WHAT IS IT? The best answer is your answer. TWO-MINUTE COMMERCIAL Your reason Why? PRESENTATION - Can you present the business? Once per week? What tools are you using: Online video, UBP PowerPoint. ONE ON ONES and TWO ON ONES With your senior business partner and your team. HOME BUSINESS PRESENTATIONS and/or UBP Two per month (Bring two guests) IN PERSON AND ONLINE RECRUITING Duplicate with team. Recommended tools: UBP PowerPoint, videos, Product Catalog, Annual Report. LEARN HOW TO BOOK APPOINTMENTS and CALL WORKSHOPS. Utilize www.youtube.com/marketamerica LEARN HOW TO DO A GROUP PRESENTATION Duplicate perfectly. Use commentator/buddy approach.

5. FOLLOW-UP and ABC PATTERN OF BUILDING DEPTH TOOLS Information Packet, Physical/Electronic, Flip Chart, audios, Getting Started Guide, About MA. Downloads, marketamerica.com, Annual Report, SHOP.COM, UnFranchise Media app downloaded. CALENDAR / SCHEDULE No appointments = No Business! MEETING AFTER THE MEETING What did you like most? Leading question and tie down. Book follow-up appointment! BOOK A FOLLOW-UP FROM EACH MEETING IN YOUR CALENDAR (SCHEDULE AND BOOK) TRIAL RUN TEST MARKET Evaluation technique. SET UP TWO ON ONES OR A MEETING IN THEIR LOCATION OR HOME ABC PATTERN From each meeting in the next person s location to bring people. Every three levels (ABC) (a new person should show the plan). Duplicate house to house, product preview, Motives overview, Home Business Presentation and Getting Started Guide. TEACH EVERYONE TO BRING TWO PEOPLE TO THE UNFRANCHISE BUSINESS PRESENTATION FROM THE ABC PATTERN. SELL MONTHLY MEETING, TRAINING, SEMINAR TICKETS. HAVE TICKETS ON HAND. BUY THEM! You can t sell a ticket you don t have! PROGRESS ONE ABC LEVEL PER WEEK. COMBINATIONS AND CROSS-POLLINATION How many teams in each town/city per organization? How many organizations am I working per night? DUPLICATE PATTERN Promote new leaders within the organization ARE YOU GUIDING THE ABC TRAFFIC? Encourage each team member to bring prospects to UBP/HBP. Instruct them to come with you to meeting on bottom level. Teach them to book follow-ups. Show them how to sell tickets. Lead by example and do all of the above.