HM025: Advanced Interviewing Skills - for Recruitment & Selection HM025 Rev.001 CMCT COURSE OUTLINE Page 1 of 5
Training Description: Recruitment and the selection process is one of the key management tools. Do it right that s the theme for this seminar. It s not by chance that Intel, Google and Apple are all successful they all have an outstanding recruitment process, which is never compromised. In this training course, you will learn the latest techniques covering all of the nine-critical part of the process. Not only will you learn you will also be able to do it. Here are the reasons why you should attend: Everyone in their career will have to do some form of interview, for recruitment, appraisal or discipline learn the right way and it will always help you Master the entire process of the interview cycle with the latest techniques Find out how to master interpreting body language a vital skill Be able to rewrite competency knowledge based questions that get straight to the point Training Objective: By the end of the training, participants will be able to: Have mastered the new recruitment process and be able to explain it to others Be able to write recruitment criteria and precise score able interview questions Know and be able to explain to others the value of using different types of testing Have used a personality profile and be able to explain to others their value for recruiting and development Be able to decode different types of body language, specifically when people are not telling the truth Have practiced interviewing to ensure the theory is put into practice and be able immediately upon returning to work to carry out or lead a professional interview Training Designed for: This course is specifically targeted for anyone who interviews or takes part in the interviewing process such as CEO s and Directors, Department Heads, HR and Training personnel, Line managers and any one associated with the interview process Training Program: DAY ONE: PRE-TEST Introduction Understand Recruitment Separating Fact from Fiction Course objectives and introductions HM025 Rev.001 CMCT COURSE OUTLINE Page 2 of 5
The real cost of interviewing to the organisation First series of interviews Self-assessment of your current interviewing skills Completing the Personality profile Fact vs. fiction about interviewing Introduction to the recruitment process map DAY TWO: Mastering the Process Understand the job and the importance of the job description and criteria Writing key criteria How to write interview questions based on Criteria understanding criteria How many questions do you need? Work needed to write the job advert Writing an advert to attract winners not losers How to write your interview questions DAY THREE: Testing, Personality Profiling and References Shortlisting a new approach to save time The history of testing Occupational ability testing what s new Ability testing the DIY approach Semi medical tests e.g. Colour blindness practical demonstration The growth of mental illness and the impact on recruitment the latest figures How Assessment centres work and their increasing use today Personality profiling Why we use it and what profilers are the best The importance of references Review and discussion DAY FOUR: Finalising Pre-Written Questions, Room Set-up and Arrangements and Understanding the Vital Role of Body Language Procedure for starting every interview Finalizing your Interview questions writing scene setters Refining knowledge based questions How to use probing questions How to score and who does the scoring Pre-interview administration, from making all the arrangement including room set up to understanding body language and correctly decoding it HM025 Rev.001 CMCT COURSE OUTLINE Page 3 of 5
DAY FIVE: Practice and Practice Recap of the steps so far Putting the interview process into action Time table of the interviewing for the day The interview Role allocations for interview Review of interview and individual feedback Assessment Following attendance on the course, delegates are required to complete an assignment: Explain and give one clear work example of how pre-written scored questions are used and their benefit Describe the big five personality factors and what instrument you would use to measure these specifically for someone at Supervisory level What is an occupational ability test and why do we use them? Course Conclusion POST-TEST and EVALUATION Training Requirement: Hand s on practical sessions, equipment and software will be applied during the course if required and as per the client s request. Training Methodology: This interactive training course includes the following training methodologies as a percentage of the total tuition hours:- 30% Lectures, Concepts, Role Play 30% Workshops & Work Presentations, Techniques 20% Based on Case Studies & Practical Exercises 20% Videos, Software & General Discussions Pre and Post Test Training Certificate(s): Internationally recognized certificate(s) will be issued to each participant who completed the course. Training Fees: As per the course location - This rate includes participant s manual, hand-outs, buffet lunch, coffee/tea on arrival, morning & afternoon of each day. HM025 Rev.001 CMCT COURSE OUTLINE Page 4 of 5
Training Timings: Daily Timings: 07:45-08:00 Morning Coffee / Tea 08:00-10:00 First Session 10:00-10:20 Recess (Coffee/Tea/Snacks) 10:20-12:20 Second Session 12:20-13:30 Recess (Prayer Break & Lunch) 13:30-15:00 Last Session For training registrations or in-house enquiries, please contact: Aisha Relativo: aisha@cmc-me.com Tel.: +971 2 665 3945 or +971 2 643 6653 Mob.: +971 52 2954615 Training & Career Development Department HM025 Rev.001 CMCT COURSE OUTLINE Page 5 of 5