2018 PCT School. Monday, January 22 nd WDIR Accreditation Breakfast 7:30 AM 8:00 AM. WDIR Accreditation Course 8:00 AM 5:00 PM

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1 2018 PCT School Monday, January 22 nd WDIR Accreditation Breakfast 7:30 AM 8:00 AM WDIR Accreditation Course 8:00 AM 5:00 PM WDIR Accreditation Course Lunch (Boxed) 12:00 PM 1:00 PM Board of Directors Meeting 1:00 PM 5:00 PM Casino Night (Reception) 6:30 PM 9:30 PM

2 Tuesday, January 23 rd Registration 8:00 AM 5:30 PM Past President s Breakfast 8:30 AM 10:30 AM How to Recruit Women to Work in Pest Management Companies 9:00 AM 10:00 AM Jeff Dunn, Adam Villareal, Marie Horner NC Department of Revenue Service Tax Update 10:00 AM 11:30 AM Speaker TBD Certification Program Core Training 10:00 AM 12:00 PM Mike Waldvogel/Patty Alder Exhibit Hall Opens 10:00 AM 1:00 PM Certification Lunch 12:00 PM 1:00 PM Opening General Session & NCPMA Updates & Membership: Mosquitos and Zika 1:00 PM 2:15 PM NCPMA Certification Program Core Training Continued 1:00 PM 2:15 PM Mike Waldvogel/Patty Alder Welcome NCSU Dept. Head & Faculty Updates 2:15 PM 3:05 PM Exhibit Hall Opens 2:30 PM 5:30 PM Certification Refreshment Break 2:50 PM 3:10 PM Refreshment Break 3:05 PM 3:25 PM Introductory Topics from the Certification Manual 3:10 PM 5:30 PM P-Phase (NCSU Update) 3:25 PM 4:15 PM W-Phase (NCSU Update) 4:25 PM 5:15 PM Presidents Reception 6:30 PM 8:00 PM

3 Wednesday, January 24 th Registration 6:00 AM 5:00 PM Breakfast in Exhibits Area 7:00 AM 8:00 AM Exhibits Open 7:00 AM 5:00 PM P-Phase Certification (Certification Course) 8:00 AM 9:50 PM Concurrent Education Sessions 8:00 AM 8:50 AM Why Cockroach Treatment s Fail Chad Gore, Ph.D., Rentokil North America, Warrendale, PA Many factors contribute to a successful pest management program. Managing cockroaches successfully requires a collaborative effort between customers and pest management professionals. However, even with good collaboration, management failure can still occur. In this session, we will review reasons why failure happens. This include discussion on selection of pesticide formulations and their application, significance of sanitation and structural integrity, and other human or process factors that contribute to challenges in managing cockroaches. Tackling Termites: Inspection & Management Tips Susan Jones, Ph.D., The Ohio State University, Columbus, OH It s important to be familiar with termite biology and habits due to their relevance for inspection and control strategies. Research results are provided regarding field efficacy of termite baits and soil termiticides against the eastern subterranean termite, Reticulitermes flavipes. A. Subterranean Termites vs Drywood Termites B. Termite biology and habits a. Life cycle b. Termite reproductives (king, queen, male & female neotenic reproductives) c. Water movement by termites and use of moisture meter in WDI inspections C. Field efficacy a. Termite baits b. Soil termiticides D. Question and Answer Session Fungus (Identifying Common Law Diseases) Lee Butler, North Carolina State University, Raleigh, NC This session will cover how to diagnose the most common diseases of cool and warm-season turfgrasses in North Carolina landscapes. In addition to learning key symptoms and signs, attendees will learn how to differentiate between biotic and abiotic damage. After attending this session, attendees will be better equipped to make on-site diagnoses vs. knowing when and how to submit samples to a disease lab for identification. Wednesday, Jan. 24 9:00 AM 9:50 AM Concurrent Sessions Ants and Their Control Daniel Suiter, University of Georgia, Griffin, GA A. Ant Management: Reducing Chemical Impacts in the Outdoor Environment (10 mins) B. Invasive Ants in the Southeastern U.S. (10 mins)

4 C. Argentine ants (10 mins) b. Non chemical/reduced chemical management D. Tawny crazy ants (10 mins) E. Fire ants (10 mins) F. Carpenter ants (10 mins) Termite Panel Pretreats Roger Bryan, North Carolina Department of Agriculture, Raleigh, NC Richard Willis, North Carolina Department of Agriculture, Raleigh, NC Rick Bell, Arrow Exterminators, Atlanta, GA A brief description of problems observed and encountered during termite pretreats. A. Calculations of treatment area B. Mixing of termiticides C. Record keeping D. Application equipment (type & condition) E. Spills and spill control F. Site conditions G. Label-misuse Phosphine Fumigation Dennis Ryman, Degesch American, Inc., Weyers Cave, VA A. Regulatory oversight and DAI affiliates B. Before you start a fumigation - A run through of the Applicator s Manual C. Industry review Certification Refreshment Break 9:50 AM 10:30 AM Wednesday, Jan :10 AM 11:00 AM Concurrent Sessions Fleas Are Back Phil Koehler, Ph.D., University of Florida, Gainesville, FL Fleas are the most important parasite affecting pets. This presentation will give PMPs the tools to educate their customers to improve cooperation with flea control programs. Also, products and techniques to better control fleas will be covered. A. Introduction to Fleas: 5 min B. Problems Fleas Cause: 5 min C. Flea Biology: 15 min D. Customer Cooperation for Flea Control: 10 min E. Flea Control for PMPs: 15 min Do s and Don ts of WDIR Chuck Hazelwood, Go-Forth Pest Control, Inc., High Point, NC

5 The North Carolina Pest Management Association(NCPMA) has developed a state-of-the-art training program created to specifically train wood-destroying insect inspection professionals in North Carolina. The Wood-Destroying Insect Report (WDIR) Accreditation Program prepares each trainee to properly identify past or current infestations of wood-destroying insects. The WDIR re-accreditation course is refresher training which all attendees will then be eligible to renew and purchase new inspector stamps. New Approaches to Managing Key Insect Pests of Warm Season Turfgrass Adam Dale, Ph.D., University of Florida, Gainesville, FL As industry demands and societal pressures change, the need for novel pest management tactics is increasing. In this presentation we will discuss the latest research and pest management tools available for managing insect pests of warm season turfgrasses. Pests discussed include bermudagrass mite, southern chinch bug, and sod webworms. We will also discuss new cultural management strategies that may be implemented to reduce pest control needs in residential lawns. Wednesday, Jan :10 AM 12:00 NOON Concurrent Education Sessions Pollinator Protection Dwight Seal, North Carolina Department of Agriculture, Raleigh, NC A. Importance of pollinators and the outreach efforts that NCDA has incorporated in our compliance strategies. This will include a. Label compliance and what language to look for when reading insecticide labels that are commonly used for mosquito and other outdoor insect control applications. b. Topics to be covered will be appropriate application equipment, timing of applications and what to do when dealing with pollinators on site of a pest control job. B. Discussing FieldWatch, an online tool and registry for applicators and beekeepers to communicate with one another via an online media. Wood Infesting Beetles Dan Suiter, University of Georgia, Griffin, GA A. Anobiid Powderpost beetles in crawlspaces (20 mins) b. How crawls get infested B. Lyctine Powderpost beetles in hardwood floors (20 mins) b. How wood gets infested C. Cerambycid and Buprestid borers (20 mins) b. How wood gets infested SF Fume Erich Hobelmann, Douglas Products & Packaging, Liberty, MO Lunch in Exhibits Hall 12:00 PM 1:00 PM Wednesday, Jan. 24 1:00 PM 1:50 PM Concurrent Education Sessions

6 Pollinator Protection Dwight Seal, North Carolina Department of Agriculture, Raleigh, NC A. Importance of pollinators and the outreach efforts that NCDA has incorporated in our compliance strategies. This will include a. Label compliance and what language to look for when reading insecticide labels that are commonly used for mosquito and other outdoor insect control applications. b. Topics to be covered will be appropriate application equipment, timing of applications and what to do when dealing with pollinators on site of a pest control job. B. Discussing FieldWatch, an online tool and registry for applicators and beekeepers to communicate with one another via an online media. Tackling Termites: Inspection & Management Tips Susan Jones, Ph.D., The Ohio State University, Columbus, OH It s important to be familiar with termite biology and habits due to their relevance for inspection and control strategies. Research results are provided regarding field efficacy of termite baits and soil termiticides against the eastern subterranean termite, Reticulitermes flavipes. A. Subterranean Termites vs Drywood Termites B. Termite biology and habits a. Life cycle b. Termite reproductives (king, queen, male & female neotenic reproductives) c. Water movement by termites and use of moisture meter in WDI inspections C. Field efficacy a. Termite baits b. Soil termiticides D. Question and Answer Session Wednesday, Jan. 24 2:00 PM 2:50 PM Concurrent Education Sessions Why Cockroach Treatment s Fail Chad Gore, Ph.D., Rentokil North America, Warrendale, PA Many factors contribute to a successful pest management program. Managing cockroaches successfully requires a collaborative effort between customers and pest management professionals. However, even with good collaboration, management failure can still occur. In this session, we will review reasons why failure happens. This include discussion on selection of pesticide formulations and their application, significance of sanitation and structural integrity, and other human or process factors that contribute to challenges in managing cockroaches. Termite Panel Pretreats Roger Bryan, North Carolina Department of Agriculture, Raleigh, NC Richard Willis, North Carolina Department of Agriculture, Raleigh, NC Rick Bell, Arrow Exterminators, Atlanta, GA A brief description of problems observed and encountered during termite pretreats. A. Calculations of treatment area B. Mixing of termiticides C. Record keeping D. Application equipment (type & condition) E. Spills and spill control F. Site conditions

7 G. Label-misuse Wednesday, Jan. 24 3:10 PM 4:00 PM Ants and Their Control Daniel Suiter, University of Georgia, Griffin, GA A. Ant Management: Reducing Chemical Impacts in the Outdoor Environment (10 mins) B. Invasive Ants in the Southeastern U.S. (10 mins) C. Argentine ants (10 mins) b. Non chemical/reduced chemical management D. Tawny crazy ants (10 mins) E. Fire ants (10 mins) F. Carpenter ants (10 mins) Do s and Don ts of WDIR Chuck Hazelwood, Go-Forth Pest Control, Inc., High Point, NC The North Carolina Pest Management Association(NCPMA) has developed a state-of-the-art training program created to specifically train wood-destroying insect inspection professionals in North Carolina. The Wood-Destroying Insect Report (WDIR) Accreditation Program prepares each trainee to properly identify past or current infestations of wood-destroying insects. The WDIR re-accreditation course is refresher training which all attendees will then be eligible to renew and purchase new inspector stamps. Wednesday, Jan. 24 4:10 PM 5:00 PM Concurrent Sessions Fleas Are Back Phil Koehler, Ph.D., University of Florida, Gainesville, FL Fleas are the most important parasite affecting pets. This presentation will give PMPs the tools to educate their customers to improve cooperation with flea control programs. Also, products and techniques to better control fleas will be covered. A. Introduction to Fleas: 5 min B. Problems Fleas Cause: 5 min C. Flea Biology: 15 min D. Customer Cooperation for Flea Control: 10 min E. Flea Control for PMPs: 15 min Wood Infesting Beetles Dan Suiter, University of Georgia, Griffin, GA A. Anobiid Powderpost beetles in crawlspaces (20 mins) b. How crawls get infested B. Lyctine Powderpost beetles in hardwood floors (20 mins)

8 b. How wood gets infested C. Cerambycid and Buprestid borers (20 mins) b. How wood gets infested

9 Thursday, January 25 th Certification Breakfast 6:30 AM 7:30 AM Certification Exam 7:30 AM 12:00 PM BedBug Boot Camp 8:00 AM 4:00 PM Danny White & Jeff White, BedBug Central, Lawrenceville, NJ A. Introduction of speakers and agenda for the day (Jeff) B. Bed bug biology, behavior and movement within buildings. The spread of bed bugs across the US over the last 15 years will be discussed as well as the aspects of bed bug biology and behavior that impact the methods we use to treat them. (Jeff) C. Inspecting and Monitoring for bed bugs. The effectiveness of bed bug visual inspection, monitors and canine scent detection will be discussed and what role these approaches play in developing proactive bed bug protocols. (Jeff) D. Bed Bug Treatment tools and techniques. Different treatment tools will be discussed to include pesticides, encasements, monitors, steamers, vacuums, amongst others and what role each can plan in a bed bug treatment protocol. (Jeff) E. Bed bug treatment protocol will be discussed along with a comprehensive overview of what a step by step process looks like to effectively treat bed bugs. (Jeff) F. The business of bed bugs. Discussion on bed bug contracts, marketing and how to replicate the sales process across technicians and sales staff. (Danny) G. Q&A and Conclusion Special Insect Specimen Identification Course Patty Alder

Pest Management Conference. The Premiere Conference for Progressive Pest Management

Pest Management Conference. The Premiere Conference for Progressive Pest Management 1 The Premiere Conference for Progressive Pest Management c Monday, January 11 d 9am - 5pm 10am 1pm Registration l East Foyer Stewart Center Exhibits l Open l Ballrooms Purdue Memorial Union Monday, January