Managing and Improving Compliance with Effective Planning and Scheduling Metrics
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1 MUWG Tulsa Oklahoma Spring 2017 Managing and Improving Compliance with Effective Planning and Scheduling Metrics Jim Martin Project Manager Maintenance Improvement May 2, 2017
2 Abstract All organizations are being asked to do more with less. We our trying to increase our skill trades wrench time, but what are we providing our Reliability Supervisors that allows them to make efficient and effective decisions and how can our Work Management Specialist (WMS), Reliability Supervisors and Schedulers monitor the performance and track improvements? I will discuss the process we at DTE Energy have developed to allow our managers and supervisors to review the effectiveness of the schedules we are building, by incorporating metrics, and compliance reports which will let us see how well we are at executing our schedule. We are accomplishing this by using Maximo and AKWIRE Visual Suite for Maximo using these tools together to build better weekly schedules This is making it possible for us to use our skilled trades as well as our Reliability Supervisors and WMS (Planners) & Schedulers time more efficiently. 2
3 Agenda DTE Overview Maximo Implementation and Use Our Issues and Process to Resolve Scheduling Effectiveness Metrics Compliance Reporting Impact and Benefits to the Organization Future Plans Questions and Answers 3
4 DTE Energy DTE Energy Footprint 4
5 DTE Energy DTE Facts DTE Energy Co. (NYSE: DTE) is a diversified energy company involved in the development and management of energy-related businesses and services nationwide. Electric/Gas Utilities Our largest operating subsidiaries are DTE Electric and DTE Gas. Together, these regulated utility companies provide electric and/or gas services to more than three million residential, business and industrial customers throughout Michigan. Non-utility Businesses Our electric and gas utility businesses have each been in operation for over a century. We have leveraged that wealth of experience and assets to develop a number of non-utility subsidiaries which provide energyrelated services to business and industry nationwide. Coal-Related Services Midwest Energy Resources Co. Gas Storage & Pipelines DTE Pipeline DTE Gas Storage Power & Industrial Projects DTE Biomass Energy DTE Energy Services DTE Energy Trading 5
6 Business Units in Maximo Business Units in Maximo Nuclear Generation Fossil Generation Electric Distribution Gas Operations Fleet and Facilities Non-Regulated Subsidiaries 12,000 users, 3,000 Active users in 48 hrs., 750 peak concurrent users using over half terabyte data Fossil Generation uses Maximo as our Work Management Platform that interacts with SAP and now Akwire. 6
7 The Issues We Faced Scheduling Lack of visibility of work Availability of resources Identification of duplicate works Compliance Work order completion it s not done until the paperwork is done Knowing what to work on and what not to work on based on priority, labor & material availability etc. Accurate assignments to available resources 7
8 Our Process to Resolve the Issues Project identified and defined How we built the team and got buy in Who was on the team How did we work together Looked at several different process improvements Work Management improvements Process Owners and SMEs Planning and scheduling functionality AKWIRE 1. A team was developed by getting people from each power plant 8
9 Schedule Management Overview 6 Power Plants (MONPP,STCPP,RRGPP,TCHPP,GRNEC,BLRPP) & 1 non-regulated unit; EES Coke (Facilities will be online soon) Each Power Plant consists of a Master Scheduler and smaller schedules by Crew Weekly work plan (T-1) is a primary focus created for each crew Scheduling meeting with Maintenance & Operations is held on Fri for last review of weekly plan? AKWIRE Autolock job runs on Friday night Power Plant Master schedule Baseline of T-1 Daily activities during T-0 are assigned to Labor Emergency and Sponsored work is tracked with Reason Codes; Break-Ins and Break-Outs Labor availability; leave or extra time exceptions are entered (vacation, training, over time, etc.) 9
10 Schedule Management Weekly Plan Weekly work plan (T-1) is created for each crew Weekly Timeline Unit PMs, Priority Work, planned BackLog Identify duplicate WOs, multiple WOs by Asset/Location Accurate Weekly Availability view by Craft is key vcalendar leave & extra time entries Scheduling meeting with Maintenance & Operations is held by Thursday at noon with the final review by end of Day Friday Maintenance Reliability Supervisors, WMS (Planners), Schedulers, Work Control Coordinator, and Shift Supervisor meet by noon Thursday to preliminary review the work scheduled for next week. Resource availability and equipment priority are used to balance the work load for each crew. Friday before the end of the day Operations folks with the Scheduler or Reliability Supervisors make a final review taking into consideration work which will not be completed or possibly not started in the current week T0 which will need to be rolled over to week T-1 or beyond depending on the reason. All changes are published back to Maximo 10
11 Schedule Management Weekly Plan Accurate Weekly Availability view by Craft is key vcalendar leave & extra time entries 11
12 Schedule Management Weekly Plan (T-1) 12
13 Schedule Management Weekly Plan Execution Supervisor Assignment of work for the current week T-0 (from the Gantt) 13
14 Schedule Management Weekly Plan Execution DTE is starting to use the vscheduler Daily Work Sheet Add-on for assigning work 14
15 Schedule Management Weekly Plan Execution Schedule breakers (Emergency and Sponsored) are being tracked on weekly basis When a WO is moved into a locked week or rolled out of locked week Must provide a reason Why are you breaking the schedule? 15
16 Schedule Management Weekly Plan Execution Emergency and Sponsored work is visible in the Gantt 16
17 Schedule Management Weekly Plan Execution Real time Metrics are displayed in the vscheduler Over 50 metrics to choose from Display relevant Metrics for T-0, T+1, T-1, etc. Key Metrics being tracked: Percent Scheduled Sponsored WO s Emergency WO s Scheduled PM s Completed PM s Schedule Compliance # of WO s Num of Backlog WO s Resource Utilization? 17
18 Schedule Management AKWIRE AutoLock Job Purpose: Baseline weekly work plan (T-1) for each Plant Master Schedule Takes a Snapshot of all work orders, planned labor, resource requirements/availability Saves Metrics for T-0 and T-1 Auto-calculates dynamic metrics for T+1, T+2, T+3 (based on actuals) Runs automatically Weekly Friday 9PM Sends automated to Admin distribution list 18
19 Schedule Management Metrics and Compliance Reports Weekly Schedule Compliance Report Schedule Break Audit Report Metrics Trending (coming soon!) 19
20 Reporting Weekly Schedule Compliance 1. Snap shot taken mid week. 20
21 Reporting Break Ins/Outs Reporting What does Compliance mean to DTE (How this helps with our schedule execution) Tracking break in and breakouts - Reason codes 21
22 Reporting - Metrics Trending (coming soon!) 22
23 Reporting - Metrics Trending (coming soon!) 23
24 Reporting - Metrics Trending (coming soon!) 24
25 Reporting - Metrics Trending (coming soon!) 25
26 Impact and Benefits to the Organization Metrics Scorecard More efficient use of time Improved/advanced analysis of data Further improvements Cost improvements Break in costs Improved wrench time Doing the right work Material stocking improvements 1. These are some things we are working to improve. 26
27 Future Plans Implement improvements for other divisions our Facilities Department is about to start using Akwire Scheduler in conjunction with their mobile application EZ Max Mobile. vjob Plans Analyze Job Plan performance Actuals vs Plans Update Job Plans vtimesheet Simplify technician time entry which we ve started using as Pilots MPower Data clean up 27
28 MUWG Tulsa Oklahoma Spring 2017 Questions? 28
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