Delivering Customer Value

Transcription

1 Profit-Ability LLC, Value Delivery Delivering Customer Value Summary The heartbeat to our delivery practice integrates the past 20 years of teachings from the late Paul Barringer who passed on 12/21/2016. Paul requested, a few of his associates continue providing training and mentoring for reliability improvement across the global industrial sector. Jose L. Wilkins, Founder & CEO of Profit-Ability LLC, (PALLC) and colleagues are honored to carry on the legacy of his teachings. PALLC is also enhancing these teachings by integrating additional elements of leadership strategy execution for global organizations. Per his wishes, colleagues at Profit-Ability LLC (PALLC) are continuing his legacy providing training and mentoring with additional elements of consulting for global organizations. We have experienced over the years that compiling informational data without effectively executing against what the data is telling you is just good information that never got realized. In fact, we have seen many improvement initiatives that were never conceived, improvement journeys that never started and improvement plans that were developed and then abandoned because of one or several of the following barriers, we call excuses that got in the way: Do not have time for this Lack of commitment Limited resources Unclear ROI No clear champion No money in the budget Departmental silos Not-invented-here syndrome Lack of senior leadership support Our newly developed proprietary approach drives understanding and measures daily execution in operating assets thru proactive workshop training and assessments to achieve superior business excellence. Through leveraging best practices for Reliability Tools, Six Sigma Methods, Lean Thinking, and Smart Information Technologies applications, we've gathered business intelligence enabling us to create Theory of X driven by QMAX$.

2 QMAX$ is a focused approach for achieving holistic, integrated asset health and risk management. With it, you can develop the roadmap to achieve and sustain the impact and results you desire. Simply put, We Help You Create Sustainable Value. We're working with companies that are struggling to proactively manage failures as the way to achieve maximum productivity from existing assets. We do so by executing our proprietary continuous improvement methods, proactive learning workshops, and Smart Technology implementation across five key business pillars to empower excellence in people, procedures, and practices for sustaining bottom-line profits. With our collaborative partners, we can now offer many industry sectors a unique and robust solution, a proactive way to address staying on top of sustainable improvements thru the above pillars. This approach deploys the perfect blend of Six Sigma, Lean and Reliability methods and smart technology tools to deliver the results. We have launched this new era that utilizes big data through predictive risk analytics and software solutions that can be harnessed to improve process safety and reliability for continuous and batch operations, such as refining, petrochemical, power, energy, healthcare, financial, and manufacturing. When companies share their identified failures with us, we effectively help them engage our predictive analytics for improving proactive execution in Safety, PSM, Operations, Maintenance, Reliability or Small Capital Projects that are standing in the way of achieving their desired level of excellence. PALLC s key differentiators include:

3 PROCESS Proprietary Improvement Approach Focused on Holistic State of Business Operations Execution ASSESS KEY DATA Voice of Customer (VOC)/Voice of Process (VOP)/Advanced Analytics LEVERAGED ANALYSIS Value Creation via Static Simulations and Dynamic Risk Analyzers LEADERSHIP PILLARED SYSTEM Holistic Integrated Risk Management and Governance CONTROL PLANS Proactive Sustainable Improvement, Smart Technologies and Proactive Interventions Your Company Excellence in Execution Strategy ROI = 22:1, IRR = 117% value based on 0.05 $/lb profit loss 100.0% 90.0% 80.0% Tier Proactive 70.0% Tier Predictive 60.0% 50.0% 40.0% 37.0% 42.0% Tier Preventive 30.0% 20.0% 15.0% 20.0% 20.0% Tier Reactive 10.0% 0.0% PSM-X Safety-X Operations - X Maintenance - X Small Capital - X Our Approach PALLC is a consulting partner who works with future-focused leaders to implement asset optimization and growth strategies. These strategies are targeted to grow sustainable profits while standardizing and simplifying systems, managing risks, and optimizing overall asset health. Our goal is to help your organization identify and prioritize its needs and drive execution through operational excellence. At PALLC, we realize that information without actionable execution is just a good idea that never got realized and typically leads to mounds of profit losses. To provide as much up-front value as possible, we initiate our complimentary feedback report after we have listened intently to the pains of our customers. We are offering one FREE Report in the next 30 days for any company that wants to start the executing to excellence journey. Click here to begin the customized journey questionnaire. The baseline report produced from the questionnaire clearly establishes the roadmap and begins the dialog necessary to assist client companies in gaining traction in their journey to World Class Excellence (WCE).

4 100.0% 90.0% 80.0% 70.0% 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% 37.0% 42.0% Yoru Company Excellence in Execution Strategy ROI = 22:1, IRR = 117% value based on 0.05 $/lb profit loss 15.0% 20.0% 20.0% PSM-X Safety-X Operations - X Maintenance - X Small Capital - X Tier Proactive Tier Predictive Tier Preventive Tier Reactive Predictive Analytic Platform Data Collection Platform Risk Level 1 Small $ Predictive Risk Level 2 Moderate $ Preventive Time Risk Level 3 Significant $ Run-to-failure We keep you GREEN to achieve SUSTAINABILITY Catastrophic Damage Initial - VOC Complementary You Are Here on the Journey.. Delivering Proactive Sustainable Excellence Customer Focused Workshops Profit-Driven Process Reliability Proactive Risk Leadership Proactive Reliability Engineering Principles Total Cost of Ownership Employee Driven rlean66 Analytical Software Principles Quantify - VOC Measure - VOP Analyze Priority Execute Action Sustain Reward Proactive Risk Management $ustainability The PALLC team comprises a highly-motivated network of professionals with well over 500 years of combined experience. Many of our team have held high-level roles in business leadership, technology, and enterprise optimization positions within Fortune 500 corporations, with demonstrated and quantifiable success. Our leaders and team members know firsthand the importance of meeting and exceeding stakeholder expectations by embedding solutions into the fabric of an organization for profitable and sustainable growth. Our workshops are a distinctive advantage and allow us to engage, empower, and enable our clients to effectively utilize their existing people-base to extract more value from the existing asset-base. PALLC optimized the Barringer workshops by executing our proprietary continuous improvement methods along with his interactive learning workshops, adding the right mix of Smart Technology implementation across 5-key business pillars of: HCM Human Care Proactive Risk Leadership TPM Facility Care Employee-Driven "rlean6σ" BIM Information Care Profit-Driven Process Reliability RCM Reliability Care Proactive Reliability Engineering Principles CBM Equipment Care Total Cost of Ownership Integrating proactive work behaviors across these pillars will empower excellence in people, procedures, and practices as the way of sustaining bottom-line profits for stakeholders.

5 Profit-Ability, LLC Quantify the Gaps VOC VOP Measure the Baseline Stake AHM(X) 35% $96 Million ROI 22:1 IRR 117.8% Hidden Plant 33% $ustain the Gains Six Sigma 36% Reliability 24% Lean 40% Reward Action Plan Analyze the Performance execute the Plan/Infrastructure Excellence is ALL about Business Execution Every Business Intelligence Management (BIM) system will incorporate a set of smart computer techniques and tools for transforming raw data into meaningful information for impactful business case development via QMAX$. The term data surfacing is also more often associated with companies that are driving effective execution of their Smart Technologies, IoT functionality, and strategy. Our BIM pillar provides interactive training that helps spark effective leadership decision-making to increase customer confidence in production reliability and consistency. We have integrated preferred partner Smart Technologies including computer hardware and software tools that address sustainability and profitability for: Electrical Energy Optimization Sustainable Process Operability Enhanced Safety and Process Safety Leadership Proactive Risk Management

6 Our BIM workshop teaches organizational business teams how to study their processes, determine reliability of the process, and categorize the losses for a top-down view, identifying problems using advanced reliability analytic tools we call the Dollarized Pareto. The BIM workshop helps to quantify the overall business case ROI, driving action and executing to excellence during the journey to world-class, through proactive, integrated maintenance, operations, technology, and leadership. PALLC s Condition Based Management (CBM) pillar monitors process parameters and gathers data to determine the health of the physical assets' (vibration, temperature, etc.). Monitoring asset health helps to identify a significant change which is indicative of a developing fault, a major component of Predictive Maintenance (PdM). The use of Condition Monitoring (CM) allows scheduled maintenance, or other actions to be taken to prevent failure and avoid its consequences.

7 Our CBM workshop provides interactive training that serves to improve data integrity and collection for effective root cause analysis (RCA). We have collaborated with our preferred partner, Allied Reliability Group, to integrate their Smart Technologies for Process and Equipment Data Collection. This platform is a cost-effective, efficient, and scalable condition monitoring solution that includes: An intuitive user interface A single source of data storage Alarm management and generation Flexible route-based machine condition monitoring Enablement of a remote diagnostics model The CBM workshop teaches organizational maintenance and engineering teams to bring together reliability models, cost details, installation practices, operating practices, and failure data to enable business leadership to make data-driven decisions. The training course uses Monte Carlo simulations in Excel spreadsheets to simulate failures expected each year and shows how to cost the results over the life of the equipment or project. Reliability Cultural Management (RCM) is our holistic approach to integrating the behaviors of people, the competency, and knowledge-base of procedures with the effectiveness of technology best practices to drive sustainable reliability improvements. We know this requires a culture change and we help facilitate this by driving disciplined processes to align critical assets of people, procedures, and practices (3Ps) to create consistent workflow and maximize sustainable revenue generation for your company. Profit-Ability, LLC All Rights Reserved

8 Our RCM pillar provides interactive training to improve failure root cause analysis (RCA) and to enhance predictive excellence. We have collaborated with our preferred partner, Near-Miss Management, to integrate their Smart Technologies for Process and Equipment Variable Performance. It includes computer hardware and software tools that address continuously recording sensor measurements that generate millions of data points every day. The software provides: Large-scale machine learning and risk management Critical process and equipment hidden near-miss identification Seamless data source historian and connectivity with no new IT infrastructure setups required for the installation Our RCM workshop teaches and organizations operational teams, primarily reliability engineers, in the fundamentals of improving reliability. It covers the fundamentals of how to use a commercially available Weibull software package to rapidly solve complex reliability problems by way of a computer assist. The course is long on practical problem solving, and thousands across the world have completed this training class in the last 20 years with $Millions in savings. Total Productive Management (TPM) is our manufacturing-led system that transforms the culture to create a collaborative way of life. It focuses on the work procedure lifecycle, humanizing procedures for maximum worker safety, equipment, and production system performance.

9 Once proactive leadership focuses on defect elimination, they exit the vicious cycle of this is not my job but belongs to maintenance, and "the company employs mechanics to fix the problem, and we don't want to take on the mechanics jobs." When operations personnel proactively assume the responsibility for minor maintenance of daily production equipment, that is a sign that the culture is primed for driving superior excellence. Our TPM pillar provides interactive training that helps to eliminate the smoke and mirrors that get in the way of continuous productivity. We collaborated with our preferred partner ATR to integrate their Smart Technologies for Procedures Management, an all-in-one specialized procedure system for improving all aspects for effectively managing a business operating system. Benefits include: Faster procedure administration cycles with a lower total cost of ownership to maximize sustainability Flexible views of approved content can be used to facilitate procedure-centric training and competency assessment Ability to output procedures on any mobile device for multi-role, collaborative procedure execution Highly accurate, more usable procedures are consistently trusted and valued by workers Our TPM workshop teaches operations, maintenance, technology and engineering teams to apply relentless focus in the elimination of internal failures, defects, and wastes, as well as ineffective decisions, procedures and non-productive chatter that we commonly refer to as MUDA. Our definition of MUDA includes any organizational excuses that are generated resulting from lack of disciplined processes, inaccurate perceptions, and ineffective communication that stifles workflow among the people, procedures, and practices (3Ps).

10 Human Capital Management (HCM) is our final pillar and is a set of organizational best practices, standards, competencies, and procedures. It is focused to enhance superior operation and execution performance for driving workforce excellence in: Safety Process Safety Talent Engineering Leadership Skills Development Management of Change Our HCM pillar provides interactive workshop training that shows operations leaders how to build a reliable operations culture by exploring proven strategies used by companies who have demonstrated World Class safety performance. HCM will help employees to drive continuous improvement and achieve specific business goals, innovation, and value creation. We have collaborated with our preferred partner, Operations Sustainability LLC, to integrate their Smart Technologies for Risk Leadership, to give you true visibility through a rich, enterprise risk management software solution. It delivers powerful insights into operational data and helping empower entire organizations to make smarter, faster, risk-informed decisions. Benefits include: Enhanced EH&S compliance assurance, conserve energy, and reduce emissions Increased resource utilization, capital effectiveness, and wrench time Achieving greater visibility to minimize equipment outages, inspections, alarms, defects, stock outs, and parts obsolescence Increased administrative control to ensure workforce competency, succession planning, and organizational resilience Reduced process upsets and production losses

11 In conclusion, we have heard many say, that in the C-Control Phase for DMAIC projects, they focused to leave a control plan place but lacked the ability to integrate into an overall process for managing proactive sustainability. In our opinion, this is the opportunity for the new era for integrating Proactive Sustainable Profitability into your culture. In the graphic below, we utilize the P-F Curve to represent the gradual loss of function and to illustrate how any variable can fail over time if left un-attended. Early detection of a failure provides time to plan and schedule the replacement or restoration of a failing part without interruption to production, the biggest profit loss component. We submit, we can also apply this approach to create a powerful dashboard for managing key drivers of process improvement control plans. Predictive Analytic Platform Proactive Risk Management Risk Level 1 Small $ Predictive Risk Level 2 Moderate $ Preventive Risk Level 3 Significant $ Run-to-failure Catastrophic Damage Time Data Collection Platform We keep you GREEN to achieve SUSTAINABILITY In the end, we leave our clients with a standardized system and dashboard for proactive risk management that will allow our clients to focus on significant value delivery. 1. We began with proactive workshops to establish Voice of Customer (VOC) and to quantify the baseline position on the continuum to World Class Excellence. 2. We conducted Voice of Process (VOP) to measure the business case for making the improvement journey. 3. We utilized Advanced Analytics to analyze and identify the overall leadership agreement of the improvement strategy and recommend the targeted improvements that make the biggest impact. 4. We facilitated relentless leadership focus to execute solutions and implement smart technologies in support of an integrated, standardized enterprise business system for improved performance.

12 5. We will not leave until our dashboard of key performance measures are in place and functioning to deliver value in a sustainable way. We have clearly set our mission to pioneer an integrated technique that drives holistic reduction in operating system variability and provide many business sectors with a customer-friendly and proactive way to manage risks associated with sustainable continuous improvement. It builds from proven methods already in-practice for process safety and risk management. Please click here to access our training workshops We are submitting monthly blogs across all the pillars. Click here to follow us