CitiDirect BE and CitiConnect What s New: Release News Highlights

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Release News April, 2017 1 CitiDirect BE and CitiConnect What s New: Release News Highlights o CitiDirect Online Banking Release News August 11, 2012 April 2017 (Updated 4/10/2017) CitiDirect BE and

1 Release News April, CitiDirect BE and CitiConnect What s New: Release News Highlights o CitiDirect Online Banking Release News August 11, 2012 April 2017 (Updated 4/10/2017) CitiDirect BE and CitiConnect will be updated during the weekend of April 8, High-level descriptions of the planned updates are provided in this Release News including information on new and enhanced functionality and updates in response to Legal and Regulatory changes worldwide. Please note: You will receive a file download with this update. Treasury and Trade Solutions

2 Release News April, INTRODUCTION AND HIGHLIGHTS To Our Valued Customers: Citi will be adding new features to CitiDirect BE and CitiConnect on April 8th as part of our continued efforts to improve the client experience. These new features include global and regional enhancements for File Processing, Payments, Receivables, and Reporting along with Legal and Regulatory improvements for countries worldwide. We have provided details of these advanced features in the document herein. CitiDirect BE delivers all the services provided by Citi s Treasury and Trade Solutions and is fully integrated with Citi s direct connectivity solution CitiConnect. The two solutions work together seamlessly and provide consistent interoperability and security; while the increased visibility and control helps user optimize their working capital and cash management strategies across Citi s global footprint. Available in online, mobile and tablet versions, CitiDirect BE provides anytime, everywhere access to Citi s global cash management and trade solutions. Similarly, CitiConnect supports the exchange of messages and files for all Citi treasury and trade services in more than 90 countries and 100 currencies by providing a direct connection to Citi from client s ERP or treasury management system. What s New? Transaction Controls Enhancement: We are introducing new capabilities on CitiDirect BE for transaction controls. The enhancement will require additional Challenge/Response (One Time Password) re-authentication on certain transaction submissions, based on an evaluation of multiple factors for non-file based transactions Security Manager Updates: Security Managers are now able to de-activate or reset users, without navigating to the Client Administration Service module by accessing the User Management widget & CitiDirect BE Mobile. Advanced User Notifications: Client Security Managers will begin to receive proactive communications from CitiDirect BE for user status changes to prevent login disruption for their users.

Release News April, 2017 3 Bulk User Credential Update: MobilePass credential can be easily added to multiple users in just a few clicks by simply navigating to the Users & Entitlements menu item

3 Release News April, Bulk User Credential Update: MobilePass credential can be easily added to multiple users in just a few clicks by simply navigating to the Users & Entitlements menu item Dynamic Export Profile (for File Exports): CitiDirect BE has been enhanced to provide users with a flexible trigger to export files based on the time the branch closes which will prevent failures in file creation and delays in delivering the statement files. CitiConnect for Files (CCF): In order to execute searches faster, two additional search fields, From Date and To Date are now mandatory criteria for the CCF Browser. The new enhancement allows a 15 day period within the last 90 days for searches. We hope these added features provide value to our client s CitiDirect BE and CitiConnect experience. For questions or additional information, please contact the Citi representative. Sincerely, The CitiDirect BE and CitiConnect Teams

4 Release News April, Table of Contents Global Updates...6 CitiDirect BE... 6 Learning and Communications... 6 Security Manager Updates... 7 CitiDirect Services... 8 CitiConnect... 8 File Import... 9 Europe, Middle East and Africa... 9 EMEA By Country... 9 Reports... 9 Latin America... 9 Latin America By Country... 9 Reports North America North America - By Region CitiConnect File Export Legal and Regulatory Updates Asia Asia By Country Payment & Reports Europe, Middle East and Africa EMEA By Region EMEA By Country File Export... 12

5 Release News April, CitiConnect File Export Payments & Reports File Import Latin America Latin America - By Country File Exports File Import Appendix-Acronyms Disclaimer:... 17

Release News April, 2017 6 Global Updates The following updates will be available to all Treasury and Trade Solutions clients who have entitlements to the services listed below.

MobilePASS-entitled users who have not registered their credential by the expiration date will receive a new, simplified activation email.

Transaction Controls Enhancement An enhancement to CitiDirect BE transaction controls will require additional Challenge/Response (One Time Password) reauthentication on certain transaction

6 Release News April, Global Updates The following updates will be available to all Treasury and Trade Solutions clients who have entitlements to the services listed below. CitiDirect BE MobilePASS Upgrade and Enhancements MobilePASS is the preferred authentication method for CitiDirect BE, Mobile & Tablet: it s fast, easy and secure. MobilePASS-entitled users who have not registered their credential by the expiration date will receive a new, simplified activation . To exclude any user, Security Managers may delete the MobilePASS entitlement from the user s profile. Transaction Controls Enhancement An enhancement to CitiDirect BE transaction controls will require additional Challenge/Response (One Time Password) reauthentication on certain transaction submissions. CitiDirect BE will be evaluating multiple factors (e.g. new beneficiaries, unusual transaction amounts, new device use, etc.) on non-file based transactions. If a transaction is identified as unusual, users will be required to use their Safeword Card or MobilePASS token to re-authenticate in order to proceed. Learning and Communications The documents and videos, which were previously available on the Featured Topics and FAQs pages, have been consolidated in a single page under Self-Service: Self-Service > Learning & Communications > User Guides & FAQs. The content on the page is organized by subject area.

Release News April, 2017 7 Security Manager Updates User Management on the Go The User Management widget & CitiDirect BE Mobile have been enhanced to allow Security Managers to

These features were added to complement the User Authorization feature deployed late last year.

De-activate User and Reset User actions require a second Security Manager to authorize.

Portal Widget Card Layout Portal Widget List Layout CitiDirect BE Mobile Layout The functionality to de-activate or reset users can be accessed by clicking the Users menu item

7 Release News April, Security Manager Updates User Management on the Go The User Management widget & CitiDirect BE Mobile have been enhanced to allow Security Managers to de-activate or reset users, without navigating to the Client Administration Service module. These features were added to complement the User Authorization feature deployed late last year. With these changes, Security Manager can remove access from a departing employee, reset a user who needs a new password, or authorize users more efficiently. De-activate User and Reset User actions require a second Security Manager to authorize. Also, Security Managers can add this widget to the homepage by clicking on 'Customize homepage'. Portal Widget Card Layout Portal Widget List Layout CitiDirect BE Mobile Layout The functionality to de-activate or reset users can be accessed by clicking the Users menu item from the CitiDirect BE Mobile home page (post login) Advanced User Notifications Security Managers will begin to receive communications via and CitiDirect BE before the users access is interrupted. Communications will occur when the user's access is due to expire in 45 days. Note that users will also receive communications 15 days after they are sent to Security Managers, unless action is taken to mitigate the scenario. The Security Manager communications will be sent to any users with User management entitlements.

8 Release News April, Bulk User Credential Update Clients can now add MobilePASS credentials to multiple users in just a few clicks. To access this functionality, please navigate to Users & Entitlements. Under Users, a new menu item, Bulk User Credential Update will be available to users with User management entitlements. To use the screen, select the credential the Security Manager would like to add to the users, check the boxes next to the individuals who should get the new credential, and then Submit. After submission, the records will be available in the Authorization worklist for a second Security Manager to approve. Client Administration Service Reports Enhancements 1) IP Address and IP Address Country are included to the Login Activity Report. 2) The User Group Summary Report is changed to Entitlement Summary Report for naming consistency. 3) A field name and lookup title has been updated with the Entitlement label on the User Profile and Entitlements Report. CitiDirect Services CitiConnect CitiConnect for Files CitiConnect Browser: Two additional search fields, From Date and To Date are now mandatory criteria while retrieving the results in the Client File Name drop down. As we are restricting users for a default search of 15 day period, it will help to run the searches faster especially for high volume records. The new search criteria will be applicable to the File Status Summary, File Life Cycle, Transaction Viewer, Event Viewer and the File Summary tabs. 1. From Date and To Date search criteria to default to D-15 and current day respectively and will restrict the user search to 15 day period within last 90 days. 2. In the Event Viewer File Profile and Client File Name selection will be required to perform search.

Release News April, 2017 9 MT202 Indicator CitiConnect for Files has been enhanced with the capability to pass 'A Bank' or 'Not a Bank' in the 'Beneficiary Is' field.

9 Release News April, MT202 Indicator CitiConnect for Files has been enhanced with the capability to pass 'A Bank' or 'Not a Bank' in the 'Beneficiary Is' field. This is to support the MT202 Indicator for the Cross Border Payments. Impacted File Format: ISO (pain ) Impacted PIUIDs: 499 (US- FT) 392 (IN, MY, HK, ID, AU - EFT) 442 (CL, BR, MX, PE - EFT) 574 (RO, AE, NG - EFT) Updated Error message For WorldLink ACH payments in Hong Kong Dollars (HKD) or Singapore Dollars (SGD), if an invalid value is provided for Beneficiary Bank Routing Code, an improved error message will be displayed. Updated error message text would be Invalid Beneficiary Bank Routing Code. File Import Updated Error message For WorldLink ACH payments in Hong Kong Dollars (HKD) or Singapore Dollars (SGD), if an invalid value is provided for Beneficiary Bank Routing Code, an improved error message will be displayed. Updated error message text would be Invalid Beneficiary Bank Routing Code. Europe, Middle East and Africa EMEA By Country Reports Poland A new Access Profile and Entitlement Details Report has been introduced for CitiDirect BE customers in the Poland branch. This report will provide general User Profile information along with the list of the Access Profiles assigned to the user and the details of each of those Access Profiles. Users with no Access Profiles assigned will also be displayed in the report. The report is available only in PDF format. This report supports local language as well. Latin America Latin America By Country

10 Release News April, Reports Argentina New navigation has been provided for Argentina clients from the Account Balance Widget to the Account Statement with Running Balance Inquiry. Account number within Account Balances Widget has been enabled as a hyperlink By selecting the hyperlink, user can navigate directly towards Account Statement with Running Balance Inquiry based on the entitlements, having as a default the following criteria: o Account = Account selected o Branch = Branch of the account selected o Statement date range = Last 14 days The Inquiry results will include new Header details and on-line calculated Running Balance North America North America - By Region CitiConnect CitiConnect ERP Integrator CitiConnect ERP Integrator solution has been updated to support Payee name authorization (PNA2) for Check Issuance. File Export Dynamic export Profile Currently CitiDirect BE delivers statement files based on the branch cut-off as well as the export delivery schedule. The trigger on the export profiles and the branch cutoff times are required to be synchronized. The synchronization will prevent failures in file creation and delays in delivering the statement files to the users. CitiDirect BE has been enhanced to provide users with a flexible trigger to export files based on the time the branch actually closes. In order to opt for this functionality, users can select 'Dynamic Export Profile' indicator in Export Profile Screen. The screen behavior will be dynamic, if Event Name is selected as Dynamic Export Profile on the Schedule Files & Reports (AFRD) module within CitiDirect Services. Impacted Formats: SWIFT MT940 SAP MT940 EDIFACT FINSTA v1.1 BAI2 v1.3-01/05 ISO XML camt

Release News April, 2017 11 Legal and Regulatory Updates CitiDirect BE and CitiConnect remains current with the latest applicable Legal and Regulatory requirements worldwide.

11 Release News April, Legal and Regulatory Updates CitiDirect BE and CitiConnect remains current with the latest applicable Legal and Regulatory requirements worldwide. The changes listed below are to be implemented in response to new applicable regulations. Asia Asia By Country Payment & Reports Malaysia To comply with the Bank Negara Malaysia s foreign exchange administration rules and to assist in the submission of instructions, CitiDirect BE has been enhanced to cater for the mandatory inclusion of the purpose of payment for all Cross Border Fund Transfer and Book Transfer (non-myr) transactions. As part of this upgrade, we will be implementing a dedicated field for Purpose Code and users may fill up to a maximum of two purpose codes. Users may note that validation of the purpose code(s) inserted will be performed automatically to ensure that the purpose code(s) provided are in line with the list of purpose codes required by Bank Negara Malaysia. China Customers are now allowed to amend the China BOP Declaration sub-form for an already submitted transaction. A new hyperlink Amend China Safe BOP will be made available on the To Submit/Modify screen and will be enabled for transactions with Released and CB Accepted status. Japan The legal branch name of Japan is being renamed: CITIBANK, N.A., TOKYO Europe, Middle East and Africa EMEA By Region Anti-Money Laundering (AML) New AML countries: CitiDirect BE has been enhanced to extend existing AML functionality for Denmark, Finland, Norway and Sweden branches.

12 Release News April, AML requirements will be automatically applicable to all NEW transaction approvers created post the April Release. Existing transaction approvers will continue to operate normally however Citi will review if an appropriately certified ID is available on file in a country that can share PII (Personally Identifiable Information) data. If available, we will leverage that ID for Denmark, Finland, Norway and/or Sweden over the coming months, If not available, Citi will reach out to users for additional documentation as required EMEA By Country File Export Spain The AEB43 statement format in Spain has been enhanced to identify RapidCash and Social Security (R03) transactions. For these transaction types only, the Reference Two field of the Main Transaction Record will be populated with the RAP reference (for RapidCash) or the DSS reference (for Social Security). For other transaction types the Reference Two field will be populated with spaces. Additionally, the Shared Item and Own Item codes output in the Main Transaction Record have been enhanced to identify the two transaction types as follows: RapidCash - Shared Item Code will be 04, Own Item Code will be 055 Social Security - Shared Item Code will be 04, Own Item Code will be 652 CitiConnect CitiConnect for Files (CCF) Senegal and Ivory Coast While initiating Domestic Funds Transfer/RTGS payments from the Senegal (838) and Ivory Coast (818) branches, users will now have an option to send the SWIFT BIC against the Beneficiary Bank Routing field through CitiConnect for Files channel. Local Routing Code would continue to be supported. If both are provided, Local Routing Code would be given preference. PIUIDs: Senegal Domestic Funds Transfer 555, Senegal RTGS 576, Ivory Coast Domestic Funds Transfer 555, Ivory Coast 576 File Formats: All CitiConnect File Formats Kazakhstan The below mentioned four new transaction type codes have been introduced for Kazakhstan CPI payments at CitiConnect, as a part of the local regulation. Occupation Pension FT Pension FT for Employer Health Insurance Assignments Health Insurance Payments PIUID: Kazakhstan CPI payment File Formats: ISOXML Credit V2, ISOXML Credit V3 Note: These new Transaction Type Codes are already live for CP2E and IDOC. Kenya For Cheque payments in Kenya, the threshold amount for USD, EUR, and GBP currencies has been changed to the below:

13 Release News April, o USD less than 15,000 o EUR less than 10,000 o GBP less than 8,000 If the payment amount is greater than these limits, the transaction would get rejected. PIUIDs impacted: 361 (Kenya Managers Cheques) and 794 (Kenya Cheques) File Formats: All CitiConnect File Formats CitiConnect for SWIFT Senegal and Ivory Coast While initiating Domestic Funds Transfer payments from the Senegal and Ivory Coast, users will now have an option to send the SWIFT BIC routing code against Beneficiary Bank Routing Code both in MT101 and MT103. Local Routing Code would continue to be supported. File Export Nigeria New Sub-Status and reject code/reject reason changes are being implemented for Nigeria DFT Ordinary transactions. Local language will also be supported for the newly added reject reasons. The sub statuses such as NAPS Processed and NAPS Failed will be available in Categories in Export Profile. Transaction Initiation Export Custom Formats Custom Format Tagged Custom Format Variable Custom Format Fixed Payments & Reports Kenya As per the directive from Kenya Bankers Association (KBA), the existing amount limits for the Cheque payment method have been revised as follows - o USD less than 15,000 o EUR less than 10,000 o GBP less than 8,000 If the payment amount is greater than these limits, the following error message will be displayed, promoting users to re-enter the correct payment amount:

Release News April, 2017 14 Senegal and Ivory Coast Customers of Senegal and Ivory Coast will now have an option to select the SWIFT BIC routing code as

File Import Kenya As per the directive from Kenya Bankers Association (KBA), the existing amount limits for the Cheque payment method have been revised

14 Release News April, Senegal and Ivory Coast Customers of Senegal and Ivory Coast will now have an option to select the SWIFT BIC routing code as Beneficiary Bank Routing Code while initiating DFT payments from CitiDirect BE. Local Routing Code would continue to be supported. File Import Kenya As per the directive from Kenya Bankers Association (KBA), the existing amount limits for the Cheque payment method have been revised as follows - o USD less than 15,000 o EUR less than 10,000 o GBP less than 8,000 If the payment amount is greater than these limits, appropriate error message will be displayed.

15 Release News April, Latin America Latin America - By Country File Exports Brazil FEBRABAN 240 Enhancements A new type segment has been created for File Exports called Y53 in FEBRABAN 240. This field will be optional and according to user s necessity. This new segment will give the user an option to register flexible BOLETOS on the system with all the information necessary to conform to the FEBRABAN regulation. Return File for Utilities The payment type known as Utility Payments is within the Domestic Funds Transfer payment method. As the FEBRABAN 240 Payment Export format is a standard and widely used format within the country, it is necessary to create a Return File for Utility Payments for segments O and Z Enable BOLETOS database validations For LATAM Receivables, additional return information has been added to CNAB 400 file format. For CNAB 400 receivables file format, there are addition of new fields in the existing return details as part of transaction record. File Import Brazil CitiDirect BE file has been enhanced to introduce a new segment Y53 for Febraban 240 file format and new additional remittance records for CNAB 400 file formats for Brazil Collections Impacted file formats: FEBRABAN Receivables AM CNAB400 LATAM Mexico CitiDirect BE File Imports has been enhanced to allow Interbank payments for Mexico US Dollar accounts in the below File formats: o o PayLink LATAM 1024 PAY PayLink Banamex PAY

16 Release News April, Appendix-Acronyms Acronym AFRD KBA SWIFT BIC CPI DFT CBFT KITS ACH AML PII Description Automated Files and Reports Delivery Kenya Bankers Association Society for Worldwide Interbank Financial Telecommunication Bank Identifier Code Cumulative Payment Instructions Domestic Funds Transfer Cross Border Funds Transfer Kenya Interbank Transaction Switch Automated Clearing House Anti Money Laundering Personal Identifiable Information

17 Release News April, Disclaimer: The authoritative and official text of this CitiDirect BE CitiDirect Online Banking and CitiConnect documentation shall be in the English language as used in the United States of America. Any translation of any CitiDirect BE, CitiDirect Online Banking and CitiConnect documentation from English to another language is done solely for the convenience of the reader, and any inconsistencies, or inaccuracies between the English text and that translation shall be resolved in favor of the English text. These materials are proprietary and confidential to Citibank, N.A., and are intended for the exclusive use of this CitiDirect BE, CitiDirect Online Banking and CitiConnect customers. The foregoing statement shall appear on all copies of these materials made by you in whatever form and by whatever means, electronic or mechanical, including photocopying or in any information storage system. In addition, no copy of these materials shall be disclosed to third parties without express written authorization of Citibank, N.A. Customer shall be solely responsible for the use of any User identifications, passwords and authentication codes that may be provided to it, from time to time, in connection with this CitiDirect BE CitiDirect Online Banking and CitiConnect (collectively, User IDs ). Customer agrees to keep all User IDs strictly confidential at all times. Customer shall immediately cease use of this CitiDirect BE SM CitiDirect Online Banking and CitiConnect if it receives notification from Citibank, or otherwise becomes aware of, or suspects, a technical failure or security breach. Customer shall immediately notify Citibank if it becomes aware of, or suspects, a technical failure or security breach. April 2017 Treasury & Trade Solutions transactionservices.citi.com 2017 Citibank, N.A. All rights reserved. Citibank, CitiDirect, CitiDirect BE, CitiConnect, Citigroup, WorldLink, and Citi and Arc Design are trademarks and service marks of Citigroup Inc. or its affiliates and are used and registered throughout the world. WorldLink Payment Services is owned and operated by Citibank Ireland Financial Services plc a Dublin-based subsidiary of Citigroup Inc. SWIFT is a trademark of S.W.I.F.T. SCRL. All other brands, products, and service names mentioned are trademarks or registered trademarks of their respective owners.

Release News for CitiDirect BE SM and CitiConnect

Release News February 15, 2014 1 Release News for CitiDirect BE SM and CitiConnect CitiDirect Online Banking Release News August 11, 2012 CitiDirect Online Banking will be updated during the weekend of