Access to ICP emaps Portal Procedure

Transcription

1 Access to ICP emaps Portal Procedure Owner Name Title Steve Rogers Competition in Connections Manager Signature Date 23 August 2016 Authoriser Name Title Martyn Crocker Competition in Connections Operations Manager Signature Date 25 August 2016 This document forms part of the UK Power Networks Integrated Management System and compliance with its requirements is mandatory. Departure from these requirements may only be taken with the written approval of the above authoriser. Revision Record Version number 3.0 What has changed? Minor updates. Procedure owner and authoriser changed. CiC Operational Date published 26/08/2016 Liaison Engineer changed to CiC Operations Manager throughout; Business Support Team Leader removed from table of Responsibilities; no Next review date 23/08/ added to Process Detail : Record new user account details. Prepared by M Crocker Why has it changed? Management review Version number 2.0 What has changed? Highway Services references updated Date published 17/04/2014 Why has it changed? Next review date 24/03/2016 Management review Prepared by M Crocker Version number 1.0 What has changed? New Document Date published 10/06/2013 Why has it changed? Next review date 13/05/2014 New document as a result of service improvement initiatives Prepared by Martyn Crocker Page 1 of 7

2 Who needs to know? All UK Power Networks Staff Asset Management Capital Programme Connections Contractors Customer Services Finance Legal G81 External website HR & Communications HSS&TT In Business HSS Safety Reps ICPs (Independent Connection Providers) IDNOs (Independent Distribution Network Operators) Information Systems Meter Operators Network Operations EPN LPN SPN Commercial Services Logistics Network Control Network Operations Connections Transport Services Strategy and Regulation UK Power Networks Services Airports Rail HS1, DLR & Commercial buildings MUJV / Allenby Business Development Others (specify) Contents 1.0 Introduction and Purpose Scope Objective References Definitions Responsibilities Records Process Detail... 6 Appendix 1 Assessment Criteria... 7 Appendix 2 Plan Provision Team Contact Details... 7 Page 2 of 7

3 1.0 Introduction and Purpose In order to be able to compete effectively in the provision of new connections, Independent Connection Providers (ICPs) and Independent Distribution Network Operators (IDNOs) need access to the network plans and diagrams needed in order to be able to identify a point of connection to the UKPN network. A bespoke web portal (ICP emaps) has been created for this purpose, mirroring a similar portal used by contractors working for UK Power Networks. This document sets out the process by which ICPs seek and obtain authorisation to access network plans and diagrams via the ICP emaps portal. 2.0 Scope This document applies to the UK Power Networks London Power Networks (LPN) plc, UK Power Networks Eastern Power Networks (EPN) plc, UK Power Networks Southern Power Networks (SPN) plc and UK Power Networks IDNO plc distribution licence areas. The activities covered within this document consist of the following: The provision to competitor connection providers of information setting out the means by which they may seek authorisation to access the UK Power Networks emaps web portal and the criteria governing that authorisation; The receipt, logging and review of such applications; The recording and communication of the authorisation decision and start-up documentation. 3.0 Objective This document has been designed and implemented to ensure that UK Power Networks: Demonstrates a clear and consistent level of control over third parties requesting access to its network records; Provides a consistent level of customer service; Maintains robust records of all decisions made; Conducts itself in a non-discriminatory manner. 4.0 References NOP Provision of Network Plans to Third Parties 5.0 Definitions CiC Construction & Adoption Agreement emaps Competition in Connections The agreement that documents the terms by which UK Power Networks agrees to adopt the Contestable Connection Works and any assets installed by an authorised connections provider A web portal enabling users to locate, view and select network plans and diagrams and obtain pdf copies by . Page 3 of 7

4 ICP IDNO NERS Independent Connections Provider. A third party who has been accredited by the Lloyds Register National Electricity Registration Scheme to provide electrical services and asset development for specified voltages and activities within defined geographic locations Independent Distribution Network Operator National Electricity Registration Scheme 6.0 Responsibilities UK Power Networks is committed to excellent customer service, improving the reliability of power supplies to customers and value for money. This commitment is communicated to stakeholders throughout UK Power Networks via its literature and information held on its internal and external web sites. Individual Roles & Responsibilities Role Title CiC Operations Manager Plan Provision Team Leader Responsibilities To assess requests to access ICP emaps that have been referred from Plan Provision against a specified set of criteria (see Appendix 1) To liaise with the ICP Customer Service Manager in the assessment of requests from ICPs operating in the Connections Services (Highways) arena to access ICP emaps To liaise with the ICP and IDNO representative where application of the key criteria as set out in Appendix 1 does not provide sufficient evidence to automatically allow access To advise Plan Provision as to whether each access request is authorised or refused To liaise with the ICP Customer Service Manager and the Plan Provision Team Leader to manage and review periodically the criteria for access ICP emaps To liaise with the ICP Customer Service Manager and the Plan Provision Team Leader to review periodically the list of authorised ICPs to identify any details to be updated or individuals to be removed To receive and record requests from ICPs regarding access to emaps To refer requests from ICPs regarding access to ICP emaps to the CiC Operations Manager To arrange for authorised ICPs to be set up with access to ICP emaps Page 4 of 7

5 To issue confirmation and access instructions to approved ICPs and IDNOs To manage and track ICP requests to ensure that they are processed in a timely and consistent manner and that requests are for approved purposes, namely to identify a point of connection only To maintain a register of requests authorised and refused. ICP Customer Service Manager To liaise with the CiC Operations Manager in the assessment of requests from ICPs operating in the Connections Services (Highways) arena to access ICP emaps To liaise with the CiC Operations Manager and the Plan Provision Team Leader to manage and review periodically the criteria for access ICP emaps. To liaise with the CiC Operations Manager and the Plan Provision Team Leader to review periodically the list of authorised ICPs and IDNOs and advise Plan Provision of any details to be updated or individuals to be removed. 7.0 Records A log sheet is stored in a supported shared access area. All requests will be logged at the point of receipt and updated to track progress through the authorisation process. This log sheet will be kept for a period of 7 years and will be maintained by the Plan Provision Team Leader or delegate Page 5 of 7

6 8.0 Process Detail 1 Receipt and logging of request 1.1 Receive and log request for access to ICP emaps Plan Provision 1.2 Pass request to CIC Operations Manager Plan Provision 2 Assessment and decision 2.1 Assess request against key criteria (Appendix 1) CIC team 2.2 Provide supporting evidence if appropriate ICP Customer Service Manager 2.3 If request deemed suitable for authorisation, go to 3.1 CIC team 2.4 If criteria not met, arrange and conduct telephone interview with ICP CIC team 3 Communication and set-up 3.1 Advise ICP of decision and next steps CIC team 3.2 Record decision and pass to Plan Provision CIC team 3.3 Arrange for new user to be set up Plan Provision 3.4 Issue confirmation and instructions to new user Plan Provision 3.5 Update Systems record new user accounts details Plan Provision Page 6 of 7

7 Appendix 1 Assessment Criteria Criterion Pass level 1 NERS accreditation Operational/Design 2 Construction and Adoption Agreement in place (for Connections Services (Highways) activity) 3 Number of enquiries recorded in CiC2 database (for non-connections Services (Highways) activity) Yes >0 4 Reason for request To identify Point of Connection Appendix 2 Plan Provision Team Contact Details An ICP or IDNO requiring access to the e-maps portal shall request in writing to: MBX-EMAPHELPDESK@ukpowernetworks.co.uk Any technical support issues for existing users, they must contact the Plan Provision team on: Page 7 of 7