Achieve Procurement Efficiency Oracle Mobile iprocurement. Andy Gough Healthcare Sales Consultant Oracle Corporation

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3 Achieve Procurement Efficiency Oracle Mobile iprocurement Andy Gough Healthcare Sales Consultant Oracle Corporation

4 Agenda Why is Mobility an Issue in Procurement? Who cares? Applying mobile technology to Procurement What if we could? Oracle Solutions for Mobile Procurement How does it all work? The Science Part

5 Why is Mobility an Issue in Procurement?

6 Why is Mobility an Issue in Procurement? Procurement has Developed From Paper-based

7 1 Find catalogue 2 Find & complete form 3 Manager approval 4 Maybe more approvals 5 To purchasing 6 Employee status 7 Verify signature 8 Check addition 9 Enter into PO 10 Buyer checks catalogue, creates PO 11 Mail PO to Supplier 12 Supplier ships 13 Receiving department delivers to you 14 AP Matching 15 Cheque is written 16 Payment is mailed

8 Why is Mobility an Issue in Procurement? Procurement has Developed From Paper-based To POP systems

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10 Why is Mobility an Issue in Procurement? Procurement has Developed From Paper-based To POP systems To eprocurement & Integrated Systems

11 Copier Paper Search 1 st aid kit UKprocure (Consortium Catalogue)

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13 Why is Mobility an Issue in Procurement? But what about Ward-based staff with no PC? Clinicians moving around Hospitals? Community-based Staff? Midwives, Health Visitors, GPs etc Primary Care Staff with no PCs? Dentists, GPs, etc Out-of-Office Managers? Out-of-Office Suppliers?

14 Why is Mobility an Issue in Procurement? These people need to Requisition Goods & Services Check Requisition/Order Status Authorise Requisitions & Orders Check Budget Status Be Notified of Exceptions, Problems & Urgents Confirm Receipt of Goods Access Management Information Be Notified of Urgent Orders (Suppliers)

15 Why is Mobility an Issue in Procurement? Currently Community Staff have to return to the office to order goods Invoices don t match because requisitioners quote the wrong price/product Approvals wait for Managers to return to the office Problems occur and no-one is there to notice Goods Receipts don t happen Bottlenecks mean that everything takes far too long!

16 Close to half of the average processing time of a purchasing request is due to the approver being out of the office University of Illinois study The Efficacy of Mobile Procurement

17 25% of Goods Receipts Transactions actually get booked on the system NHS Trust

18 eprocurement is great if you have a PC NHS Trust

19 Applying Mobile Technology to Procurement

20 Applying Mobile Technology to Procurement What if Managers could approve or delegate Requisitions via their mobile phone or PDA Problems could be reported to managers or auditors via their phone Staff could record receipt of goods via PDA or by speaking to the system? Managers could access management information on their PDA Suppliers could be informed of urgent orders via SMS Community Staff could requisition goods & services using a PDA or a mobile PC

21 Oracle Solutions for Mobile Procurement

22 Oracle Solutions for Mobile Procurement Notifications & Alerts Approvals Pending Requisition/PO Status Budget overspend Urgent Requisition PO Created Large Requisition Off-contract Requisition Supplier Notifications Goods Delivered to Stores Oracle Workflow/Alert Notifications via SMS Voice Delivered to PDA Mobile Phone Laptop Kiosk

23 03 Requisitions Require your Approval. 03 Requisitions Require your Approval Order Received by Central Receiving. Goods will be delivered as normal, or can be collected. Order Received by Central Receiving. Goods will be delivered as normal, or can be collected.

24 Oracle Solutions for Mobile Procurement Notifications & Alerts 2-Way Messaging Oracle Workflow Response Processing via SMS Voice Requisition/PO Approval Confirm Receipt Invoice Approval

25 Requisition 138 Requires Your Approval. Details below. Requisition 138 Requires Your Approval. Details below. Requestor: A. Gough 138 Approve 138 Approve

26 Confirm receipt of items on order Line Item Description Qty Qty Rcvd 1 Toshiba Tecra 2 0

27 Oracle Solutions for Mobile Procurement Notifications & Alerts 2--Way Messaging Transactions Catalogue Search Requisition Submission/Cancellation Requisition Approval Out-of-Office Delegations Confirm Receipt Invoice Approval

28 Shop for first aid kit

29 See results See results

30 View product View product

31 Added to cart Added to cart

32 Submit requisition Submit requisition

33 Receive requisition confirmation Receive requisition confirmation

34 See updated requisition history See updated requisition history

35 Confirm Receipt Express receive

36 Receipt confirmation Receipt confirmation

37 How Does it Work?

38 How Does it Work? Browsing Browsers on Laptops, PDAs, Phones Voice Cell Phone Regular Phone Messaging , SMS, Fax, Voice, Pager Business Applications User Disconnected Win32, Win CE, Symbian, Palm OS, Pocket PC, J2ME Channel Wireless Connection Oracle9iAS Wireless Mobile Platform Content

39 Summary

40 Summary Procurement Needs a Mobile Capability Community Staff Areas with no PCs Managers Out-of-Office Suppliers Oracle 11i/9iAS supports Mobile Procurement Notifications/Alerts 2-Way Messaging Transactions

41 Benefits Improvements in Operational Efficiency Staff don t need to come back to base to use a PC Removes Approval Bottlenecks Improved flexibility to handle emergency situations Find out about it Do something about it before it gets worse More timely communication and information

42 More Information

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