Epicor Eclipse. An end-to-end business system built to drive growth for wholesale distributors

Transcription

1 Epicor Eclipse An end-to-end business system built to drive growth for wholesale distributors

2 We re here to help you grow your sales, profits, productivity, and the distance between you and your competition. No other ERP provider knows distribution like we do. We are focused on the things that matter to you from lot billing and EDI to contract pricing and front-counter capabilities. We build our software on industry best practices and 40 years of distribution experience. The Epicor Eclipse software system is designed specifically for distributors and is deployed at your discretion in the cloud, hosted, or on premises. And for all these reasons, we can help you drive growth. Epicor makes growth easier by making it easier for distributors to: 1. Add product lines and services, expand market reach, accelerate sales cycles, lower customer-support costs, and anticipate customer needs. 2. Drive efficiency and productivity with software that s built for distributors like you and deployed the way you want. It s called Epicor Eclipse because it overshadows everything else. When it comes to electrical, plumbing/pvf, and HVAC distribution, nothing comes close to or goes as far as the Epicor Eclipse system. As a distribution-specific ERP software solution that scales from a few to a few thousand users on a single installation Eclipse drives service, efficiency, productivity, and ultimately, growth by supporting your core business functions: XXWireless Warehouse Management XXFinancial Management 3. Improve employee skills and productivity, stay ahead of generational shifts, and give people the tools to grow in and enjoy their jobs. 4. Customize your services and pricing, manage jobs and do progress billing, reduce repetitive reorder costs, and use ecommerce and CRM to engage customers while fending off large, lowprice competitors like Amazon and Grainger. Distributors come to Epicor when they need a modern system to grow their business with the deep value and low risk of an experienced supplier. In fact, Epicor has five times as many secondtime ERP buyers than XXMobility and ecommerce XXInventory Management XXPricing Management XXCloud, Hosted, or On-Premises Deployment Options It s more than pick, pack, and ship, it s an intuitive tool to help you empower employees, save valuable time, and boost your bottom line while growing your top line. It s designed around the unique business processes distributors use every day. It s not a one-size-fits-all solution it s a solution fit for you. XXReporting and Analytics XXAdvanced Forecasting XXSystem-Wide Business Management XXFront Counter Capabilities Eclipse offers capabilities to grow your business by reaching more customers, delivering more value to each customer, and defending your accounts from the large, low-price competitors like Amazon and Grainger. the industry average.

3 If you want to grow, you need to reach more customers. The customers are out there. If you want to connect with them in today s rapidly changing marketplace, you need effective, easy-to-use ecommerce, cloud, and mobile tools. These are the kind of tools the Epicor Eclipse system brings together integrating them into your systems, gathering information from your ecommerce storefront and mobile employees, increasing visibility, and making sure everyone from the web to the shipping dock is working together. Epicor gives you a choice in ecommerce, including cloud and mobile solutions options that fit both your business needs and technology strategy, giving your people the power to win global customers from global competitors. If you want to continue that growth, you need to deliver more value. It might seem daunting to take on massive, low-price distributors like Amazon and Grainger, but you have something they don t: the ability to customize. Where they re interested in high-volume product sales, you can provide highly specialized services that meet specific client requirements and requests. This takes you beyond pick-pack-ship, differentiating you by letting you focus on your customers business types. Tailor your business to your customers needs. Expand your business with managed inventory services. From digital, do-it-yourself tools, to focused distribution and the latest open-platform solutions, Epicor lets you deploy customer-connection capabilities as you need them: Eclipse Web Integration Interface: a seamless process for B2B Internet transactions that allows you to set up trade partnerships, synchronize thirdparty databases, build customized shopping-cart websites, and share customer information for outside marketing purposes. Epicor Web Commerce: an electronic storefront that makes it easy for customers to do business with you online, offering up-to-the-moment price and product info, simple shopping carts, advertising features, and user-friendly shopping experiences. Epicor Commerce Connect: an open digital commerce platform with a wide variety of B2C and B2B tools to help you find, attract, and convert new customers into business accounts; when integrated with Eclipse, Commerce Connect gives you a best-in-class distribution business system and the leading global ecommerce platform. Cloud Solutions: access-from-anywhere tools that offer real-time connectivity between sites, mobile employees, and partners; enhanced operational efficiencies unavailable in legacy systems; and a new level of security, monitoring, and disaster prevention. Eclipse Mobile: Apple or Android connectivity that allows employees to manage customers mobile shopping carts, credit data, price settings, and shipping instructions linking employees on the move to all the information they need to be productive while they re away from their desks. XXBid, order, and manage large electrical, HVAC, and plumbing distribution jobs with intuitive bid- and job-management tools XXServe customers better by managing job bids, converting bids into booked orders, staging purchases during execution, and making deliveries to differing locations XXKeep your team productive in everything from cost management to returns management XXDo more with less run a more organized office with more satisfied customers and more projects XXProvide inventory services, manage customer on-site inventory, and support inventory vending XXConnect to your suppliers, provide visibility into stock positions, and expedite order placement XXUse Eclipse EDI to electronically process documents for purchasing, scheduling, and sales activities XXSignificantly lower your administrative costs while strengthening customer relations, reducing inventory and shortening sales cycles Connect with customers at every stage of the process. Epicor Proof of Delivery: secure, confident delivery of your shipments, with mobile connection to your drivers daily route information, maps, driving information, and delivery instructions.

4 Epicor Eclipse: A closer look at what s in it for distributors Reach More Customers Deliver More Value Secure Your Accounts ecommerce, Cloud, and Mobility Tailor To Customer Needs Managed Inventory Services Customer Analytics ecommerce Tools and Open Systems Eclipse Web Long-term Contract Pricing for loyal, volume buyers Consigned Inventory leverage your investments in Dashboards access information and create portals for Integration Interface, ECC Connector and OEMs facilities, people, and systems to manage customer inventory access by mobile devices and desktop systems ecommerce Eclipse Distribution Application Web Commerce Special Pricing Agreements support for Electrical Industry standards within your facility Customer-owned inventory reduce customer storage and Business Activity Queries point-and-click access to the data tables quickly map that data ecommerce Open Platform Solution Epicor Commerce Connect (pending) Small Project Job Management help for managing large commercial lighting and switchgear projects handling costs, increase your margins and deepen relationships Mobile Proof of Delivery capture signature, times, maps, Customer Profitability Analyzer assign business costs to customers to discover account profitability Eclipse Mobile provide your sales force with the latest information to maximize responsiveness Proof of Delivery connect your delivery resources to real-time information for accurate service Flexible Deployment available in the cloud, hosted, or on premises We use the system on a daily basis to review instantaneous product information from the point that merchandise arrives at the warehouse, through the confirmation of receipt with customer signatures recorded on a mobile device. Brad Schwartzseid, Warehouse and Distribution Operations Manager Everflow Supplies Inc. Staged Material Deliveries track project activities, ship where and when material is needed Progress-based Milestone Billing pre-agreed billing points with change order and cost tracking Vendor Rebate Tracking track and report purchasing under vendor rebate programs Task-focused Graphic Interface extended across all Eclipse screens as employees are more efficient, your customers see faster responses and more accurate service For special pricing on a vendor, we can create a separate group in Eclipse by setting up a price matrix at a certain multiplier. Likewise, if we want our top 500 customers to receive a special price, we have the account information, and delivery instructions for your delivery fleets Ship Connect provide your customer shipping needs, from domestic to international Freight Audit Queue can increase your bottom line with clear visibility of how well you pass along inbound freight costs Advanced Cycle Counting helps you improve inventory accuracy, reduce stock-outs, and increase your turns Eclipse provides such an accurate overview of our entire stock, no matter the location, that it has helped us to reduce inventory by percent. The system has enhanced our cash flow and revenue streams, since we re no longer overstocking the warehouse. Buying Trend Analyzer know when a customer changes his purchase pattern so action can be taken Strategic Pricing identify each customer s key products and build custom price lists that maximize profit and minimize risk Fast Ad-hoc Reports use real-time links from the Eclipse General Ledger into Microsoft Excel with XL Connect For us, Strategic Pricing was the most effective, systematic way to improve our margins. Joel Becker, President/CEO TORRCO ability to take that large quantity of data and export Thomas Ditchfield, Executive Vice President of General and manipulate it. Operations Wholesale Plumbing & Supply, Inc. Mark Temple, President Johnstone Supply-Tulsa

5 If you want to keep that growth, you need to secure your accounts. Competition is always high, and margins are always thin, so you ve always had a keen appreciation for every account. Understanding each customer is critical, and Epicor analytic tools give you a deeper look into their behavior. With Epicor, you get the customer insights that help you make more informed decisions faster. Imagine running your business on nothing but hunches and gut feelings. Now imagine being armed with numerous performance metrics from gross profit percentages and cash flow benchmarks, to customer service levels, inventory turns, and so much more. It s the kind of information that can give you a substantial competitive edge, and it comes from within your Eclipse business system. Protect your most valuable business relationships with the Epicor Customer Profitability Analyzer XXAssess the profitability of each account XXExamine overhead and other business costs to determine where profits really come from XXGet a picture of the total cost to serve each customer XXMake decisions that favor your most profitable customers over highcost customers Maximize margins with Epicor Strategic Pricing Know what your customers need before they need it. XXKnow how much and how often each customer does business with you and how valuable each piece of business is XXUse customer purchase histories to develop optimal prices for each account and every product XXBuild pricing for each account that balances gross margin with customer satisfaction

6 You re capable of almost anything. Epicor Eclipse Capabilities Financial Management XXGeneral Ledger XXAccounts Receivable XXAccounts Payable XXCredit Management XXTime-lined Accounting XXActivity-based Costing XXCredit Card Authorization Reporting and Analytics XXBusiness Intelligence XXPre-configured Reports XXCustom Report Writer XXKPI Reporting XXEvent Tracking Purchase Management XXDemand Forecasting XXReplenishment Planning XXAutomated Purchasing XXProcurement Management XXBuying Groups System-Wide Business Management XXTransaction-based Architecture XXTask Automation XXIntuitive Search XXData Management XXElectronic Data Interchange XXSystem Security XXDocument Imaging Order Management XXJob Management XXRapid Sales Order Entry XXBid Management XXProfit and Rebate Management XXExpedited Backorder Fulfillment XXAutomatic Allocation XXCommissions Management XXGift Card/Loyalty Program Management XXMobile Sales and ecommerce XXProject Management Inventory Management XXCost and Pricing Management XXAdvanced Cycle Counting XXProduct Lifecycle Management XXReturns Management XXProduct Data Warehouse XXMill Test Reports Warehouse Management XXFulfillment Optimization XXShipping and Receiving XXWireless Warehouse Management XXCarton Packing XXLoad and Route Planning XXProof of Delivery Eclipse is commonly used by distribution market leaders from these industries: electrical, HVAC and plumbing/pvf.

7 The best practices in distribution, built into your decisions. That s growth with Epicor Eclipse. About Epicor Epicor Software Corporation drives business growth. We provide flexible, industry-specific software that is designed around the needs of our manufacturing, distribution, retail, and service industry customers. More than 40 years of experience with our customers unique business processes and operational requirements is built into every solution in the cloud, hosted, or on premises. With a deep understanding of your industry, Epicor solutions spur growth while managing complexity. The result is powerful solutions that free your resources so you can grow your business. For more information, connect with Epicor or visit Contact us for more information on Epicor Products and Services distribution@epicor.com Corporate Office 804 Las Cimas Parkway Austin, TX USA Toll Free: Direct: Fax: Latin America and Caribbean Blvd. Antonio L. Rodriguez #1882 Int. 104 Plaza Central, Col. Santa Maria Monterrey, Nuevo Leon, CP Mexico Phone: Fax: Europe, Middle East and Africa No. 1 The Arena Downshire Way Bracknell, Berkshire RG12 1PU United Kingdom Phone: Fax: Asia 238A Thomson Road #23-06 Novena Square Tower A Singapore Singapore Phone: Fax: Australia and New Zealand Suite 2 Level 8, 100 Pacific Highway North Sydney, NSW 2060 Australia Phone: Fax: The contents of this document are for informational purposes only and are subject to change without notice. Epicor Software Corporation makes no guarantee, representations or warranties with regard to the enclosed information and specifically disclaims, to the full extent of the law, any applicable implied warranties, such as fitness for a particular purpose, merchantability, satisfactory quality or reasonable skill and care. This document and its contents, including the viewpoints, dates and functional content expressed herein are believed to be accurate as of its date of publication, April The usage of any Epicor software shall be pursuant to the applicable end user license agreement and the performance of any consulting services by Epicor personnel shall be pursuant to applicable standard services terms and conditions. Usage of the solution(s) described in this document with other Epicor software or third party products may require the purchase of licenses for such other products. Epicor and the Epicor logo are trademarks of Epicor Software Corporation, registered in the United States, certain other countries and/or the EU. Microsoft and Excel are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other trademarks mentioned are the property of their respective owners. Copyright 2016 Epicor Software Corporation. All rights reserved.