UNIFIED, CLOUD-BASED OMNICHANNEL COMMERCE SOFTWARE FOR RETAILERS AND BRANDED MANUFACTURERS
|
|
- Nigel Atkinson
- 6 years ago
- Views:
Transcription
1 UNIFIED, CLOUD-BASED OMNICHANNEL COMMERCE SOFTWARE FOR RETAILERS AND BRANDED MANUFACTURERS 1
2 WHY KIBO COMPREHENSIVE, CLOUD-BASED COMMERCE SOFTWARE THAT EMPOWERS USERS, GROWS SALES, AND EVOLVES WITH THE CHANGING NEEDS OF RETAIL Truly Connected Customer Experiences Close the digital and in-store divide Stay Ahead of Consumer Expectations Quickly respond to changing demands and outpace your competition Personalize Every Touchpoint Create 1:1 experiences throughout your buyer s journey Elevate Sales and Brand Loyalty Increase conversion and average order values 2 kibocommerce.com
3 UNIFIED COMMERCE EMPOWER YOUR BUSINESS THROUGH ALL CUSTOMER TOUCHPOINTS Ask Engage Discover Explore Buy Receive Use Targeted marketing, search & site personalization Digital experiences consistent with store experience Multi-channel commerce Flexible, customer driven fulfillment and service ECOMMERCE Powerful commerce management Differentiated digital experience ORDER MANAGEMENT Enterprise available-to-promise inventory Intelligent and flexible order routing Development and extensibility Configurable fulfillment workflows MOBILE POINT OF COMMERCE REAL-TIME INDIVIDUALIZATION Intuitive retail associate platform Save the Sale and Endless Aisle capability Front and back store operations management Online customer data hub Self-service marketing and merchandising console Real-time personalization engine 3
4 ECOMMERCE Kibo ecommerce is a modern solution offering a wealth of features in a simple experience. With elegant, easy paths to purchase, you can sell more and win repeat customers. Fully responsive templates deliver effective online shopping experiences that are personalized to the customer. A multi-tenant SaaS platform provides you seamless regular upgrades so you are always on the leading edge of commerce capabilities. 4 kibocommerce.com
5 DIGITAL EXPERIENCE With Kibo, you can differentiate your end-to-end brand experience for every device. Your merchandising team can configure faceted search, SEO, promotions, discounts, single click checkout, and more. Native responsive design Launch and update any number of stores in minutes Built-in widgets for easy editing Powerful marketing and merchandising capabilities COMMERCE MANAGEMENT Kibo s powerful and intuitive set of commerce management tools let you focus on growing your business instead of dealing with disjointed tools. Infinite master and child catalogs Powerful UI for pricing and catalogs WYSIWYG page builder with drag and drop widgets, content, and layout Modern and intuitive admin experience DEVELOPMENT AND EXTENSIBILITY Kibo Dev Center provides the resources and development tools for harnessing the power of Kibo. Through Dev Center, front and back-end developers can manage the entire lifecycle of sites, including theme development, integrations, custom applications, pre-production testing, and deployment. Complete API & SDK suite Every capability exposed in programmatic layer Arc.js technology to extend microservices and web applications Unlimited sandbox provisioning for pre-production testing 5
6 ORDER MANAGEMENT Kibo Order Management System (OMS) provides an agile omnichannel platform that optimizes fulfillment channels, all commerce, and all supply chain partners. Propel and future-proof your business with a clear and comprehensive order management system. Quickly deploy sophisticated omnichannel fulfillment models that enable in-store save the sale, anywhere returns, seamless call center experiences, and visibility to enterprise-wide inventory. Kibo is an amazing program for us because we were able to sign up and instantly, within two months, have a platform that we could get all of our 7,300 servicing dealers to use. It is a beautiful platform for us. Subaru Industrial Power Products Dylan Rewoldt - OEM Sales and Marketing 6 kibocommerce.com
7 INTELLIGENT ORDER ROUTING Fulfill faster with intelligent order routing and workflows while minimizing costs. Easily group and prioritize your fulfillment locations to meet your unique business needs. Kibo OMS will help reduce markdowns, improve operational efficiencies, and delight customers with a seamless fulfillment experience. Define, manage, and evolve all omnichannel fulfillment locations in a single data model Represent, organize, and prioritize diverse inventory locations Apply and evolve complex order routing rules based on cost, product, location, and other variables CONFIGURABLE ORDER MANAGEMENT WORKFLOWS With Kibo OMS you can accelerate rollout of new process workflows and geographies, increase inventory turns, minimize training burden, and maximize productivity of in-store associates. Smoothly and successfully handle all exceptions as they arise Customizable workflows to best suit your business Quickly implement and adjust popular fulfillment options such as in-store pickup, ship-from-store, ship-to-home, or vendor drop-ship ENTERPRISE OMNICHANNEL AVAILABLE-TO-PROMISE (ATP) Leverage a global view of inventory across all locations to drive the most optimal fulfillment plans. Kibo OMS allows users to increase sales conversion rates based on flexible fulfillment options and decrease order abandonment rates from out-of-stock conditions. ATP is the foundation of the omnichannel consumer experience. Single source of real-time inventory data serving all omnichannel customer touchpoints: ecommerce, retail stores, and customer call centers Never experience out of stock results Confidently sell online for in-store pickup 7
8 MOBILE POINT OF COMMERCE Kibo Mobile Point of Commerce (mpoc) reduces complexity, supports rapid innovation, and scales to be the only platform you need to manage your retail business. We provide retailers the ability to drive innovation. Kibo mpoc has full point of sale capability and so much more. It supports all aspects of the instore experience including checkout, line busting, save the sale, endless aisle, omnichannel services like in-store pickup, and an instant view of a customer s lifetime value. Manage your retail business and customers on a single future-proof platform. As the retail market continues to evolve, easily roll out more stores, pop ups, and sales events with cloud-based technology that supports you into the future. 8 kibocommerce.com
9 INTUITIVE RETAIL ASSOCIATE PLATFORM Empower your store associates to provide unparalleled customer service, drive sales transactions, and execute in-store operations. Kibo mpoc is built for mobile. With only minimal training, your store associates will quickly be assisting customers anywhere in the store, providing unparalleled service. Platform accessible anywhere and on any device Real-time transaction and customer data Seamless omnichannel visibility and ordering Unified customer view with purchase history, brand and product preferences, preferred shipping information, and wishlist capture Drive better customer experiences SAVE THE SALE AND ENDLESS AISLE Quickly and easily provide customers information on inventory in your warehouses, stores, or with the brands you stock. Empower store associates to reserve products or place orders for delivery or in-store pickup. Cross-channel inventory visibility with endless aisle capability Ý Ý In-store save the sale of sold out or special order items Single checkout for online and offline products UNIFY FRONT AND BACK STORE OPERATIONS Pull together your point of sale, warehouse, inventory and order management, staffing, and CRM systems within one single platform. Coupled with real-time visibility into customer data, we provide retailers with the tools to make up-to-date decisions and drive business results. Support customer pickup for both online and call center orders to drive more traffic into stores Manage both front and back store operations with one retail associate platform 9
10 REAL-TIME INDIVIDUALIZATION DRIVE GROWTH AND LOYALTY WITH ONE-TO-ONE PERSONALIZED EXPERIENCES Engaged customers are more likely to convert, spend more, and become repeat customers with lower acquisition costs and higher lifetime value. Kibo Real-Time Individualization (RTI) works with existing ecommerce, CMS, and call center systems to drive relevant experiences across devices and touchpoints. Combining big data, machine learning, and real-time streaming data technologies, Kibo RTI delivers on the promise of one-to-one experiences at scale. Console Usability Organizes merchandising strategy in the same way you organize your site and operations One console and engine for content, promos and products, engagement and revenue tests 1:1 at Scale Ý Ý Captures and stores data about each customer and uses customer preferences to drive personalized items Higher Engagement & Revenue Performance Consistently outperforms other leading platforms in head-tohead engagement and revenue tests 10 kibocommerce.com
11 SMART CUSTOMER DATA HUB Collect, connect, and enhance data about each customer across online devices and offline touchponts. Collect customer data Connect data across sources Ultra-fast access for online apps REAL-TIME PERSONALIZATION ENGINE Deliver smart, personal experiences across existing systems and touchpoints. SELF-SERVICE MARKETING AND MERCHANDISING CONSOLE Empower online merchandisers and marketers to drive higher conversion and brand centric experiences for customers. Apply domain knowledge Promote items Enforce brand guidelines True machine learning New individualization algorithms Real-time interaction support 11
12 FIND OUT HOW KIBO POWERS OUR CUSTOMERS ACHIEVEMENTS Kibo empowers retailers and branded manufacturers to achieve optimal performance of B2C and B2B commerce through unified consumer experiences. With more than 40 years of innovations, Kibo provides a complete omnichannel commerce platform delivered with the lowest total cost of ownership and the fastest time to market. By leveraging cloud technologies, individualized buying experiences, and true enterprise scale, Kibo enables you to reach higher peaks of sales and consumer loyalty. No matter the challenge, Kibo powers your success. info@kibocommerce.com
OMNICHANNEL COMMERCE SOFTWARE FOR RETAILERS AND BRANDED MANUFACTURERS
OMNICHANNEL COMMERCE SOFTWARE FOR RETAILERS AND BRANDED MANUFACTURERS 1 WHY KIBO COMPREHENSIVE, CLOUD-BASED COMMERCE SOFTWARE THAT EMPOWERS USERS, GROWS SALES, AND EVOLVES WITH THE CHANGING NEEDS OF RETAIL
More informationBUILDING A BUSINESS CASE FOR OMNICHANNEL COMMERCE
BUILDING A BUSINESS CASE FOR OMNICHANNEL COMMERCE BUILDING A BUSINESS CASE FOR OMNICHANNEL COMMERCE INTRODUCTION In today s world of commerce, the consumer is in control. Consumers have access to extensive
More informationCommerce Cloud Digital
Power digital commerce everywhere: Web, mobile, social, in-store, and call center. Highlights Unified customer experience powered by the cloud Revenue-driving features released six to eight times per year
More informationDemandware Digital. Power digital commerce everywhere: web, mobile, social, in-store and call center. Powering Commerce Anywhere.
Power digital commerce everywhere: web, mobile, social, in-store and call center. Highlights Unified consumer experience powered by the leading enterprise cloud commerce platform Revenue-driving features
More informationCrossView Connect: An Omni-Channel Solution Enabler
Strategy + Technology + Services for Connected. : Why Omni-Channel Matters 75% of consumers research products both online and in store before purchasing.¹ Omni-Channel for B2C and B2B Choice is the refrain
More informationTHE CONSUMER TRENDS REPORT 2017 EDITION. Multiple Channels. One Experience.
THE CONSUMER TRENDS REPORT 2017 EDITION Multiple Channels. One Experience. INTRODUCTION Retailers and manufacturers know having an omnichannel strategy is table stakes for delivering seamless, connected
More informationSUITECOMMERCE Complete Commerce Solution for Delivering a Unified Customer Experience
SUITECOMMERCE Complete Commerce Solution for Delivering a Unified Customer Experience www.suitecommerce.com BUILD YOUR BUSINESS AROUND YOUR CUSTOMERS, NOT CHANNELS Today s customers expect consistent and
More informationSUITECOMMERCE Complete Commerce Solution for Delivering a Unified Customer Experience
SUITECOMMERCE Complete Commerce Solution for Delivering a Unified Customer Experience BUILD YOUR BUSINESS AROUND YOUR CUSTOMERS, NOT CHANNELS Today s customers expect consistent and highly personalized
More informationSUITECOMMERCE Complete Commerce Solution for Delivering a Unified Customer Experience
SUITECOMMERCE Complete Commerce Solution for Delivering a Unified Customer Experience www.suitecommerce.com BUILD YOUR BUSINESS AROUND YOUR CUSTOMERS, NOT CHANNELS Today s customers expect consistent and
More informationGuide. Omni-Channel Order Management
Guide Omni-Channel Order Management Omni-Channel Order Management Guide 02 Omni-Channel Order Management Guide The retail industry is undergoing a phenomenal transformation. Technological advances and
More informationGrow. Merchandizing. Digital Experience. Benefits
Grow Digital Experience The promise of a unified omni-channel experience that drives top-line growth is an attractive one, but until now it has proved frustratingly difficult and costly to achieve. Episerver
More informationB2B DIGITAL TRANSFORMATION
EIGHT REASONS TO INVEST IN ORACLE COMMERCE CLOUD FOR B2B DIGITAL TRANSFORMATION ecommerce is a major growth opportunity for B2B businesses and sits at the heart of digital transformation initiatives. Whether
More informationPredictive. Prescriptive. Profitable Retailing.
Predictive. Prescriptive. Profitable Retailing. Today s shoppers have infinite purchasing options. What they want is a compelling, inspiring experience as they:... Price check, compare products, and shop
More informationALWAYS AHEAD IN DIGITAL COMMERCE. Build Unique Experiences Maximize Orders And Conversions Always Fast INTRODUCTION
ALWAYS AHEAD IN DIGITAL COMMERCE Build Unique Experiences Maximize Orders And Conversions Always Fast INTRODUCTION Build Unique Experiences Your customer is leading. ecmanager enables you to build the
More informationTHE STATE OF OMNICHANNEL COMMERCE: A Mystery Shopping Study
THE STATE OF OMNICHANNEL COMMERCE: A Mystery Shopping Study INTRODUCTION It s been years since retailers first grabbed hold of the idea of omnichannel retailing and fulfillment. Moving from multichannel
More informationREIMAGINING ACTIVE RETAIL
REIMAGINING ACTIVE RETAIL Six Strategies That Drive Omnichannel Customer Engagement While Increasing Retailer Profitability Manhattan Active OMNI A CHANGING RETAIL LANDSCAPE ò23% physical Online retailers
More informationNETSUITE FOR RETAIL Designed to Satisfy Your Omnichannel Shoppers
NETSUITE FOR RETAIL Designed to Satisfy Your Omnichannel Shoppers Why Run Your Retail Business on NetSuite? Today s consumers are more demanding than ever. They want to shop whenever and however they please
More informationfor Microsoft Dynamics 365
Microsoft Commerce Dynamics 365 for Page 1 Page 2 Episerver Commerce and Microsoft Dynamics 365 now deliver unified commerce in the cloud Take the next step in your digital transformation Connect to Episerver
More informationCOMPLETE COMMERCE SOLUTION BUILT AROUND YOUR CUSTOMERS
COMPLETE COMMERCE SOLUTION BUILT AROUND YOUR CUSTOMERS Customer Commerce. BUILD YOUR BUSINESS AROUND YOUR CUSTOMERS, NOT CHANNELS. Today s customers expect highly consistent and personalized shopping experiences,
More informationWhat s new in Commerce for the Fall. David Bowen Director, Product Management for Commerce
E-handelsspåret What s new in Commerce for the Fall David Bowen Director, Product Management for Commerce Fall 15 features and Roadmap Our promise: Empowering you Launch effective campaigns quicker Facilitate
More informationOPENBRAVO COMMERCE CLOUD Enabling omnichannel retail with increased agility and innovation in the cloud Openbravo Inc. All rights reserved.
OPENBRAVO COMMERCE CLOUD Enabling omnichannel retail with increased agility and innovation in the cloud 2018 Openbravo Inc. All rights reserved. Openbravo Commerce Cloud Positioning Cloud-based solution
More informationKNOWLEDGE BRIEF. Intershop Communications is Recognized as the 2017 Company of the Year in the Global Digital Commerce Platforms Market
KNOWLEDGE BRIEF Intershop Communications is Recognized as the 2017 Company of the Year in the Global Digital Commerce Platforms Market KNOWLEDGE BRIEF BY Intershop Communications is Recognized as the 2017
More informationDEVELOPING AN OMNI-CHANNEL STRATEGY TO CREATE GREAT EXPERIENCES
DEVELOPING AN OMNI-CHANNEL STRATEGY TO CREATE GREAT EXPERIENCES HOW OMNI-CHANNEL STRATEGIES AND DEFINITIONS ARE EVOLVING the evolution of omni-channel MULTI-CHANNEL CROSS-CHANNEL OMNI-CHANNEL OMNI-CHANNEL
More informationYour Business. The Cloud. Business Cloud.
Your Business. The Cloud. Business Cloud. For the world of business today, change is the new constant, unpredictable is the new normal. In this rapidly evolving IT landscape, companies are constantly trying
More informationTHE RETAILER S BLUEPRINT FOR SUCCESS: Enabling Great Customer Experiences
THE RETAILER S BLUEPRINT FOR SUCCESS: Enabling Great Customer Experiences The Retailer s Blueprint for Success: Enabling Great Customer Experiences Retailers today confront challenges that are unprecedented
More informationSaaS Retail Software & ecommerce ONE SYSTEM. TOTAL RETAIL.
SaaS Retail Software & ecommerce ONE SYSTEM. TOTAL RETAIL. Cloud SaaS Retail Software MANAGE YOUR ENTIRE RETAIL BUSINESS WITH ONE SYSTEM With so many Cloud-based, SaaS options in the retail software market,
More informationAURAS. Future ready integration platform for Omni-channel & Digital transformation initiatives.
AURAS Future ready integration platform for Omni-channel & Digital transformation initiatives www.aspiresys.com The Digital Revolution has radically transformed all businesses. Connected devices have fundamentally
More informationPRODUCTIVITY REVOLUTION
THE NEXT GREAT PRODUCTIVITY REVOLUTION How Digital Enablement Will Forever Change The Way We Look At B2B Selling. If you want your B2B business to stay relevant and grow with the future economy, transformation
More informationRETAIL MANAGEMENT SOFTWARE SYSTEMS for consumer electronics and household appliances retailers
RETAIL MANAGEMENT SOFTWARE SYSTEMS for consumer electronics and household appliances retailers Manage a fast-moving stock in your physical and online stores and provide consistently high-quality service
More informationDIGITAL CHANNELS Solution Overview
DIGITAL CHANNELS Solution Overview The Fast Track To Purely Digital, Intelligence-Driven Business for Telcos Qvantel Digital Channels Digitalizing Business and Empowering Customers Qvantel Digital Channels
More informationTHE ULTIMATE GUIDE TO REPLATFORMING (part 1 of 3)
THE ULTIMATE GUIDE TO REPLATFORMING (part 1 of 3) UNITEU TECHNOLOGIES operations omnichannel strategy customer centric After spending thousands of hours helping hundreds of companies navigate the replatforming
More informationCRITICAL COMPONENTS TO ACHIEVING THE PERFECT ORDER
CRITICAL COMPONENTS TO ACHIEVING THE PERFECT ORDER Critical Components to Achieving the Perfect Order Read Time: 10 minutes CRITICAL COMPONENTS TO ACHIEVING THE PERFECT ORDER Businesses must constantly
More informationSAP Hybris Solution Brief for Wholesale Distribution
SAP Hybris Solution Brief for Wholesale Distribution Today s competitive markets demand that Wholesale Distributors evolve faster, become more efficient, and provide memorable customer experiences. For
More informationTHE NEW ONLINE SHOPPER
THE NEW ONLINE SHOPPER 10 ESSENTIAL ECOMMERCE STRATEGIES FOR RETAILERS IN 2016 SHOPATRON 10 ESSENTIAL ECOMMERCE STRATEGIES FOR RETAILERS IN 2016 2015 Shopatron, Inc. 1 MESSAGE FROM THE CEO Fifteen years
More informationBRIGHT SUITE Optimize Fulfillment with Deposco
BRIGHT SUITE Optimize Fulfillment with Deposco Cloud-Based Order Management & Omnichannel Fulfillment Solutions to Solve Your Supply Chain Challenges Deposco, Inc. 4800 North Point Parkway Suite 100 Alpharetta,
More informationEXPERIENCE EVERYTHING
EXPERIENCE EVERYTHING RAPID. OPEN. SECURE. Jigar Bhansali VP Solution & Architecture, Asia & China INNOVATION TOUR 2018 April 26 Singapore 2018 Software AG. All rights reserved. For internal use only HYBRID
More informationMANHATTAN ACTIVE OMNI SUITE OVERVIEW
MANHATTAN ACTIVE OMNI SUITE OVERVIEW MANHATTAN ACTIVE OMNI SUITE The Experiences that Shoppers Want The types of experiences that your customers want vary as much as their personalities. Maybe your customer
More informationB2B BUYER EXPERIENCE ESSENTIALS BOOK. Tips to Manage the Customer Journey: Streamline Purchasing & Fulfillment
B2B BUYER EXPERIENCE ESSENTIALS BOOK Tips to Manage the Customer Journey: Streamline Purchasing & Fulfillment Competing on experience requires businesses to create compelling interactions at every touchpoint
More informationStep inside your new look business with SAP Business One. SAP Solution Brief SAP Solutions for Small Midsize Businesses
Step inside your new look business with SAP Business One SAP Solution Brief SAP Solutions for Small Midsize Businesses SAP Business One designed for all your small and midsize company s needs Whatever
More informationAvangate SkyCommerce Suite
Sky Suite Customer Centric for Software and Cloud Reach New Markets Instantly. Transact at Every Customer Touch Point. Optimize New Business Models on the Fly. For software and cloud services, the line
More information2019 Retail C-Suite Viewpoint Survey
SURVEY INSIGHTS 2019 Retail C-Suite Viewpoint Survey Executive summary highlights from a global survey of 200+ C-suite leaders on key digital transformation imperatives. SPONSORED BY 1 Global Research
More informationHow to modernize your ecommerce digital performance to improve customer experience
How to modernize your ecommerce digital performance to improve customer experience 2017 Dynatrace Executive Summary Today s consumers are tech and media savvy, with access to anything 24/7. They have high
More informationPUSH POSSIBLE FOR ACTIVE RETAIL
MANHATTAN ACTIVE OMNI PUSH POSSIBLE FOR ACTIVE RETAIL SIX STRATEGIES TO INCREASE CUSTOMER ENGAGEMENT AND RETAILER PROFITABILITY A CHANGING RETAIL LANDSCAPE More than 7,000 stores have recently closed their
More informationTHE RETAILER S BLUEPRINT FOR SUCCESS: Enabling Great Customer Experiences
THE RETAILER S BLUEPRINT FOR SUCCESS: Enabling Great Customer Experiences Contents Next The Retailer s Blueprint for Success: Enabling Great Customer Experiences In just the past few years, retail has
More informationMaking Omnichannel Commerce Work with the Latest Technology Innovations
Making Omnichannel Commerce Work with the Latest Technology Innovations Adam Silverman, Principal Analyst @AdamKSilverman July 1 st, 2015 The pace of change is accelerating faster than anticipated a year
More informationDelight Customers at Every Point of Engagement
Delight Customers at Every Point of Engagement Transforming the In-Store Experience with Mobile Technology May 23, 2017 1 Today s Speakers MEET TODAY S SPEAKERS Bernardine Wu FitForCommerce Founder & CEO
More informationCDK Digital Marketing Websites Features Summary
CDK Digital Marketing Websites Features Summary CDK Global is the largest global provider of integrated information technology and digital marketing solutions to the automotive retail industry. CDK's digital
More informationReseller Partner Channel Insights. Michael French
Reseller Partner Channel Insights Michael French Partners Cost-Effectively Growing Revenue and Retaining Customers Reach Capability Into geographies, segments & verticals To add-value, perform service,
More informationWinRetail. Retail Enterprise Management System. Customers are evolving. Is your business? Smarter Retail Solutions. Inventory Management
Customers are evolving. Is your business? Merchandising WinRetail Retail Enterprise Management System Loyalty/CRM Smarter Retail Solutions Stay ahead of the curve and quickly spot trends affecting your
More informationRETAIL MANAGEMENT SOFTWARE SYSTEMS for furniture, design and home furnishings stores
RETAIL MANAGEMENT SOFTWARE SYSTEMS for furniture, design and home furnishings stores Manage a large product range, from made-to-order pieces to fast-moving stock items, with LS Retail omni-channel solutions
More informationConnecting e-commerce and Digital Marketing COMMERCE. Commerce beyond boundaries
Connecting e-commerce and Digital Marketing COMMERCE Commerce beyond boundaries Connecting ecommerce and Digital Marketing I can launch a new campaign and drive sales within hours of spotting a new trend
More informationGoing Mobile Optimizing ecommerce for a Complete Omnichannel Experience RETAILDIVE.COM PLAYBOOK
Going Mobile Optimizing ecommerce for a Complete Omnichannel Experience PLAYBOOK ECommerce is big business in today s retail industry, and having a mobile-friendly component has become critical for success
More informationUSTGlobal. Leveraging Omni-Channel Retail Solutions
USTGlobal Leveraging Omni-Channel Retail Solutions UST Global Inc, February 2018 Table of Contents What Customers Want 3 What Retailers Want 3 What We Do at UST 4 Copyright 2018 UST Global Inc Leveraging
More informationThe Store Still at the Center of Retail
MANHATTAN ACTIVE STORE The Store Still at the Center of Retail WHAT KIND OF EXPERIENCE DO YOUR CUSTOMERS WANT? Take a look around at what competitors are doing. How can you exceed it? Consider pure digital
More informationMoving Omni-Channel Forward: FROM ORDER MANAGEMENT TO ENTERPRISE COMMERCE MANAGEMENT IN THE CLOUD
Moving Omni-Channel Forward: FROM ORDER MANAGEMENT TO ENTERPRISE COMMERCE MANAGEMENT IN THE CLOUD OVERVIEW If anyone knows the pain of implementing and leveraging multiple, disparate systems to manage
More informationBest Stories of Omni-channel Commerce
Best Stories of Omni-channel Commerce Unified consumer experience with e-commerce and self-care for a large telecom operator across 16 countries Customer advocacy increased by up to 20% 3 million savings
More informationAvangate ecommerce Manager
Avangate Manager Grow Online Sales ly Self-Service, Fully Configurable, Fast Time to Market The Only Solution You ll Ever Need Avangate offers the leading digital commerce platform that lets you sell online
More informationCMO Challenges Today: How Are They Reacting?
DIGITAL MARKETING Building deeper consumer relationships through experience contextualization and personalization, analytics for insights-driven action, and digital program execution for superior ROI.
More informationOMS The Brains of the Operation
OMS The Brains of the Operation BRP SPECIAL REPORT A supplemental report based on the findings from the 2018 POS/Customer Engagement Survey Gold sponsor: OMS The Brains of the Operation 2 Customer expectations
More informationWhy Invest in Best-of-Breed B2B Commerce Solutions
THE LIMITATIONS OF ERP: Why Invest in Best-of-Breed B2B Commerce Solutions As manufacturers and distributors shift technology investments from the back office to sales and service on the front lines, businesses
More informationGrow Your Midsize Company with a Cloud-Based Commerce Solution
SAP Brief SAP Customer Experience SAP Commerce Cloud Grow Your Midsize Company with a Cloud-Based Commerce SAP Brief Meeting high customer expectations To be competitive, today s growing businesses must
More informationRetail Direction. The State Of Retail Adoption Of Connectivity, Cloud, And Mobile To Meet Consumers New Requirements. October 2013
A Forrester Consulting Thought Leadership Paper Commissioned By AT&T The State Of Retail Adoption Of Connectivity, Cloud, And Mobile To Meet Consumers New Requirements October 2013 Table Of Contents An
More informationJourneyApps. Platform. The Competitive Edge In Industrial Digitalization. Copyright of JourneyApps 2018 All Rights Reserved
JourneyApps Platform The Competitive Edge In Industrial Digitalization Copyright of JourneyApps 2018 All Rights Reserved 1 Technology Transforms Businesses Every Day. Choose the solution that puts you
More informationUnified, Connected Commerce
Unified, Connected Commerce Retail s Next Frontier Page 1 of 9 Next Frontier After Omnichannel By 2017, 85% of customers expect one-click-away commerce and fulfillment from all retailers, and those retailers
More informationStreamline Retail Processes with State-of-the-Art Master Data Governance
SAP Brief SAP s for Enterprise Information Management SAP Master Data Governance, Retail and Fashion Management Extension by Utopia Streamline Retail Processes with State-of-the-Art Master Data Governance
More informationDIGITAL EXPERIENCE PLATFORM SERVICES THAT POWER YOUR JOURNEY TO GREAT
www.hcltech.com DIGITAL EXPERIENCE PLATFORM SERVICES THAT POWER YOUR JOURNEY TO GREAT HCL s Digital Marketing solution for the CPG Industry CMO Perspective CPG INDUSTRY - A QUICK VIEW OF DIGITALIZATION
More informationMecka SaaS Overview v5.1
Mecka SaaS Overview v5.1 Selling Auto Parts Everywhere Industry Challenges Due to Vehicle Fitment Requirements ONLY 12% of auto parts companies use software designed for their industry. Complex Vehicle
More informationTHE DIGITALLY DEMANDING CONSUMER 2016 CONSUMER TRENDS REPORT
THE DIGITALLY DEMANDING CONSUMER 2016 CONSUMER TRENDS REPORT INTRODUCTION 2016 s consumer is a digitally savvy shopper who expects to find and receive the products they want, when they want them. To complicate
More informationDynamics NAV-based Furniture Solution: TRIMIT Furniture
Dynamics NAV-based Furniture Solution: TRIMIT Furniture It is obvious that TRIMIT Furniture is built on know-how from the furniture industry, and that it has been developed on the basis of several years
More informationMicrosoft ERP for Furniture Companies: TRIMIT Furniture
Microsoft ERP for Furniture Companies: TRIMIT Furniture It is obvious that TRIMIT Furniture is built on know-how from the furniture industry, and that it has been developed on the basis of several years
More informationDecisyon App Composer (DAC) Technology Overview
Decisyon App Composer (DAC) Technology Overview Decisyon App Composer is an agnostic Industrial IoT (IIOT) Visual Rapid Development Platform with rich native microservices. Along with services from different
More informationMoving Omni-Channel Forward: FROM ORDER MANAGEMENT TO ENTERPRISE COMMERCE MANAGEMENT IN THE CLOUD
Moving Omni-Channel Forward: FROM ORDER MANAGEMENT TO ENTERPRISE COMMERCE MANAGEMENT IN THE CLOUD OVERVIEW If anyone knows the pain of implementing and leveraging multiple, disparate systems to manage
More informationElastic Path Commerce for Telecoms. A Solution Overview
Elastic Path Commerce for Telecoms A Solution Overview Telecommunications: Commerce in A Connected World Communications service providers are facing a rapidly transforming business model in which customer
More informationTools from Magento to Jumpstart Your Growth
Tools from Magento to Jumpstart Your Growth Craig Peasley Senior Director Product Marketing @craigpeas Chris Hedge Senior Director Product Management @ChrisHedge4 2018 Shaping Up to the Be a Record Year
More informationMicrosoft ERP for Product Variants: TRIMIT Configuration
Microsoft ERP for Product Variants: TRIMIT Configuration Dynamics NAV and TRIMIT Configuration have helped us by supporting electronic order flow communications. This saved us a lot of time, and also reduced
More informationPROMOTION SUITE Deliver impactful promotions that build brand, loyalty and margin using the most advanced AI in the marketplace.
PROMOTION SUITE Deliver impactful promotions that build brand, loyalty and margin using the most advanced AI in the marketplace. CREATE A WIN / WIN FOR YOU AND YOUR SHOPPERS Technology-enabled and well
More informationDRAFT (SUBJECT TO CHANGE) WATSON CUSTOMER ENGAGEMENT TECHNICAL ACADEMY Table of Contents
Table of Contents Watson Marketing... 2 MK-001: Watson Marketing Technical Strategy, Direction and Roadmap... 2 MK-002: Insight-Driven Marketing with IBM Customer Experience Analytics, Universal Behavior
More informationName Smarter Commerce: Redefining Commerce in the Age of the Empowered Customer Title: Dulles Krishnan Director, Smarter Commerce, Growth Markets
Name Smarter Commerce: Redefining Commerce in the Age of the Empowered Customer Title: Dulles Krishnan Director, Smarter Commerce, Growth Markets Sridhar Hari Smarter Commerce Leader, IBM India Deepak
More informationEpiserver Connecting your Digital Presence. Bob Egner VP, Product Marketing Adam Blomberg Director, Product Marketing
Episerver Connecting your Digital Presence Bob Egner VP, Product Marketing Adam Blomberg Director, Product Marketing Connecting your digital presence Fall 15 features and Roadmap Our promise: Empowering
More informationEnd-to-end Business Management Solution for Small to Mid-sized Businesses
End-to-end Business Management Solution for Small to Mid-sized Businesses Successfully manage and grow your business with a comprehensive, simple, total business management solution for SMBs. The SAP Business
More informationMARKETPLACES DATA SHEET. How our organization uses ChannelAdvisor: We use marketplaces to expand our footprint and brand awareness.
MARKETPLACES DATA SHEET Third-party marketplaces like Amazon, ebay, Walmart and Jet account for a growing portion of global online retail sales. Online retailers of all sizes are recognizing the profit
More informationADOBE EXPERIENCE MANAGER MOBILE. for Retail
ADOBE EXPERIENCE MANAGER MOBILE for Retail Showcase products, drive e-commerce and enable employees with mobile apps. Retailers are under constant pressure to reduce costs, increase sales, and deliver
More informationMARKETPLACE MANAGEMENT MADE EASY BY NETSUITE
MARKETPLACE MANAGEMENT MADE EASY BY NETSUITE www.annexa.com.au sales@annexa.com.au Marketplace Management Made Easy by NetSuite Read Time: 6 minutes MARKETPLACE MANAGEMENT MADE EASY BY NETSUITE You ve
More informationDistributed Marketing
Distributed Marketing What is distributed marketing? Distributed marketing is a model adopted by organizations who have both a central (corporate) marketing function as well as local (distributed) marketing
More informationEfficiently Develop Powerful Apps for An Intelligent Enterprise
SAP Brief SAP Technology SAP Web IDE Efficiently Develop Powerful Apps for An Intelligent Enterprise SAP Brief Agility to build and extend applications SAP Web IDE puts the power of agile in your hands.
More information10 Things to Look For in ecommerce Solutions
10 Things to Look For in ecommerce Solutions Introductory Page 2 Introduction Choosing an ecommerce platform for your enterprise or B2B website generates many concerns regardless of whether you re an administrator,
More informationTRANSFORMING RETAIL. RINGING UP GREATER PROFITS Exceed consumer expectations. Keep your brand promise.
TRANSFORMING RETAIL RINGING UP GREATER PROFITS Exceed consumer expectations. Keep your brand promise. TRANSFORMING RETAIL As one of the fastest-changing industries on the planet, is no stranger to Digital
More informationStep inside your new look business with SAP Business One. SAP Solution Brief SAP Solutions for Small Midsize Businesses
Step inside your new look business with SAP Business One SAP Solution Brief SAP Solutions for Small Midsize Businesses NEC Corporation (Thailand) Ltd. 3 Rajanakarn Building, 22nd Floor and
More informationThe SAP Hybris Summit Pocket Guide for Consumer Product Companies
The SAP Hybris Summit Pocket Guide for Consumer Product Companies With so much to see, people to meet and 100+ sessions to attend we ve created this pocket-size guide to help plan your time. In addition
More informationThe Store of Today. Sponsored by
The Store of Today Sponsored by Introduction In recent years, the world of retail technology has been fixated on the idea of the Store of Tomorrow. This concept builds upon the now universally recognized
More information3 WAYS TO ENGAGE CUSTOMERS IN-STORE WITH DIGITAL EXPERIENCES
PART 2 IN-STORE EXPERIENCE CUSTOMER-CENTRIC RETAIL 3 WAYS TO ENGAGE CUSTOMERS IN-STORE WITH DIGITAL EXPERIENCES Offer customers the conveniences and autonomy they enjoy when shopping online. In a world
More informationDynamics CRM Powering the future of CRM. Itai Aharonov Solution Specialist Dynamics CRM Israel MBS
Dynamics CRM 2016 Powering the future of CRM Itai Aharonov Solution Specialist Dynamics CRM Israel MBS Omni Channel Self-Service Agent Enablement Field Service Knowledge Email Chat Social Web Messaging
More informationUpgrading to Magento. Magento Presents: Community Insights. Brought to you by:
Upgrading to Magento Magento Presents: Community Insights Brought to you by: Magento is proud to present Community Insights to help merchants develop strategies and tactics to better serve their customers.
More informationData Ingestion in. Adobe Experience Platform
Contents The challenges with data Adobe Experience Platform Data Ingestion in Adobe Experience Platform Data Ingestion Service Data Lake Conclusion Adobe Experience Platform helps customers to centralize
More informationCRITICAL COMPONENTS TO ACHIEVING THE PERFECT ORDER
CRITICAL COMPONENTS TO ACHIEVING THE PERFECT ORDER Critical Components to Achieving the Perfect Order Read Time: 10 minutes CRITICAL COMPONENTS TO ACHIEVING THE PERFECT ORDER Retailers must constantly
More informationMicrosoft Retail - Delivers Amazing Customer Experiences with Mobility & Cloud
Microsoft Retail - Delivers Amazing Customer Experiences with Mobility & Cloud Wachirawuth Rattiwarakorn Industry Lead, ASEAN Region Retail & Distribution Industry Microsoft Dynamics ASIA Timezone Technology
More informationOne Size Doesn t Fit All Reinvent Your B2B E-Commerce Strategy
One Size Doesn t Fit All Reinvent Your B2B E-Commerce Strategy Featuring: Chip House, Four51 Jason Sproles, Support One Darin Lynch, Irish Titan Eric Smith, Modern Distribution Management Sponsored by:
More informationEnabling Dynamic Enterprise Catalogs to Improve Customer Experience By Chun-Ling Woon and R. Kripa Kripanandan
www.pipelinepub.com Volume 5, Issue 11 Enabling Dynamic Enterprise Catalogs to Improve Customer Experience By Chun-Ling Woon and R. Kripa Kripanandan The Current Service Provider Dilemma Next generation
More informationMicrosoft Dynamics 365 and Columbus
Microsoft Dynamics 365 and Columbus Start your cloud journey Cloud services Cloud transformation series If you agree that modern cloud computing is a great way to benefit from innovative, powerful technology
More information